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RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
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Three Powerful Tools for RingCentral Office® Users
1. RingCentral app
Collaborate with your colleagues and teams through audio and video calling, SMS, team messaging, file sharing, calendar, tasks, integrations, and more.
2. RingCentral Meetings™
Start, schedule, and join a meeting with anyone, anywhere, on your desktop. Once in a meeting, share your screen to improve productivity
3. RingCentral desk phones
High-quality business phones featuring HD voice and powerful features that optimize productivity.
Download apps at ringcentral.com/downloads.
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
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How to use your RingCentral app for iOS Work on the go with all-in-one calling, team messaging, video meetings, faxing, and more using your mobile devices.
Call Message Meet
• Tap the icon twice from the
bottom navigation to make your call.
• Within the phone tab, view call history,
voicemail, and faxes.
• Tap the icon from the bottom
navigation.
• Tap the conversation you want to join
or view or start a new conversation by
entering a name in the Search bar.
• Type your message in the
conversation pane or tap the icon
on the left to share files, create new
tasks, and more.
• Send a text message by tapping the
icon in the top right of your Glip
tab and select New Text.
• Tap the icon from the bottom
navigation.
• Start, Schedule, or Join a meeting
from within the app.
• Once you’re in a meeting, you can
also share your screen or tap on
More to record.
• Connect your calendar to view your
upcoming events and meetings.
To connect your calendars, go to
Settings > Calendar Sync.
Download apps at ringcentral.com/downloads.
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
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How to use your RingCentral app for Android Take all-in-one calling, team messaging, video meetings, faxing, and more anywhere using your mobile devices.
Call Message Meet
• Tap the icon and then the
icon to make a call.
• Within the phone tab, view call
history, voicemail, and faxes.
• Tap the icon and select the conversation you want to join or view.
• Start a new conversation by entering a name in the Search bar.
• Send a text message by tapping the icon in the bottom right corner and select New Text.
• Tap the icon to Start, Schedule, or Join a meeting from within the app.
• Once you’re in a meeting, you can also share your screen or tap on More to record.
• Connect your calendar to view
your upcoming events and
meetings. To connect your
calendar, go to Settings >
Calendar Sync > Select Calendar.
Download apps at ringcentral.com/downloads.
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
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How to use your RingCentral app for desktop Collaborate with your colleagues and teams through all-in-one messaging, calling, SMS, video meetings, screen sharing, file sharing, tasks, integrations, and more.
• Click the icon on your dashboard.
• Click the icon to dial or type a name or number to make your call.
• View call history, check voicemails, faxes, and previous recordings.
Call
Message
• Click the icon on your dashboard.
• Join an existing conversation by selecting one under Direct messages or Teams.
• Start a new conversation by entering a name in the Search bar.
• Type your message in the conversation pane or click on the icon on the left to share files, create new tasks, and more.
• Start a new text message by clicking the icon next to your profile and selecting New Text.
Ä
Ä
Meet*
• Click the icon on your dashboard.
• Start, Schedule, or Join a meeting from within the app or instantly Share Screen in a new meeting.
• Once you’re in a meeting, you can choose to share your screen, chat with other participants, or click to record.
• Connect your Office 365 or Google Calendar to view all of your upcoming meetings in your Calendar tab.
• To connect your calendars, click on your Profile > Preferences > Calendar. Once connected, you can also enable Calendar Presence, which will show your "Busy" presence status with a red dot during meetings on your calendar.
*There is now an option to use RingCentral Meetings from the RingCentral app or from the stand-alone RingCentral Meetings app.
Download apps at ringcentral.com/downloads.
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
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How to use your RingCentral Meetings for desktop*
Host unlimited video conferences and screen sharing from your desktop. Enjoy reliable online meeting experiences with HD video and crystal-clear audio.
• Start: Start a video meeting with up to 200 participants.
• Schedule: Schedule a meeting with preferred settings and calendar.
• Join: Join a meeting by entering a meeting ID.
• Share Screen: Share your screen instantly on both the desktop and mobile app.
• Upcoming: View and control your upcoming meetings within the Meetings tab.
• Recorded: Access your previously recorded meetings all in one place.
Meeting attendees can:
• Raise a virtual hand.
• Mute/unmute their own microphones.
• Start/stop video.
• Request remote control.
• Initiate a text chat with an individual or the entire group.
• Share their desktop, a presentation, files, etc.
• Save chats or record meetings for future references.
Meeting hosts can:
• Mute/unmute all participants.
• Start/stop video.
• Lock a meeting.
• Allow recording.
• Select spotlight speaker.
*For desktop, users have the option to use RingCentral Meetings Embedded as part of the RingCentral app or the stand-alone RingCentral Meetings app. For mobile, the meetings capability has been fully integrated as part of the RingCentral mobile app.
Download apps at ringcentral.com/downloads.
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
368584311 09/2019
RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com
© 2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
While on a call:
Polycom softkeys Cisco softkeys
Number keys and note park location (* 8 - -)
Polycom softkeys
Cisco softkeys
Number keys follow prompt
> > follow prompt
> > follow prompt
While on a call:
Polycom softkeys
Cisco softkeys
While on a call:
Polycom softkeys
Cisco softkeys
Number keys > dial extension > dial number
While on a call:
Polycom hardkeys/softkeys
Cisco hardkeys
Number keys to place on hold to end hold
Lift handset and dial number (Do not dial before the area code)1
Dial
Lift handset:
Polycom hardkeys
> after prompt, enter PIN Cisco hardkeys
Number keys > after prompt, enter PIN8* 6
Voicemail
> assigned Call Flip number*
Flip
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Hold
Transfer
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Conf. Conf.
Conf.
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4
Page
Page Page
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* 8
Page§
Lift handset:
Polycom softkeys
Cisco softkeys
Number keys follow prompt
Intercom
4* 8
Intercom§
* 3
Park More Park
Park
##
Park/Pick up
While on a call:
Number keys
to start to end
Recordings available online:
Login > Messages > Recordings
* 9
* 9
Record‡
* **
How to use your RingCentral desk phone
Softkeys and hardkeys for most Polycom and Cisco modelsNavigation arrow buttons
or
or
> dial second number or extension
> wait until after person picks up
> follow prompt or
> dial extension
> and note park location (* 8 - -) > follow prompt
or >
and note park location (* 8 - -)
§ Paging and Intercom features are only available if your administrator has enabled them. | ‡ When activated. If you change the physical location of this phone, you must register that new location in order to properly route calls to emergency services—such as 911 (US and Can.) or 999/112 (UK). Log in to service.ringcentral.com (US and Can.) or service.ringcentral.co.uk (UK).
> dial second number or extension and wait for response
> dial second number or extension and wait for response
Intercom
Intercom
or > > follow prompt
or > > follow promptIntercom
Polycom keysCisco keysNumber keys
or > after prompt, enter PIN
> dial second number >
