RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
1
Three Powerful Tools
for RingCentral Office® Users
1. RingCentral app
Collaborate with your colleagues and teams through audio and video calling, SMS, team messaging, file sharing, calendar, tasks,
integrations, and more.
2. RingCentral Meetings™
Start, schedule, and join a meeting with anyone, anywhere, on
your desktop. Once in a meeting, share your screen to improve
productivity
3. RingCentral desk phones
High-quality business phones featuring HD voice and powerful
features that optimize productivity.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
2
How to use your RingCentral app for iOS
Work on the go with all-in-one calling, team messaging, video meetings, faxing, and more using
your mobile devices.
Call Message Meet
• Tap the icon twice from the
bottom navigation to make your call.
• Within the phone tab, view call history,
voicemail, and faxes.
• Tap the icon from the bottom
navigation.
• Tap the conversation you want to join
or view or start a new conversation by
entering a name in the Search bar.
• Type your message in the
conversation pane or tap the icon
on the left to share files, create new
tasks, and more.
• Send a text message by tapping the
icon in the top right of your Glip
tab and select New Text.
• Tap the icon from the bottom
navigation.
• Start, Schedule, or Join a meeting
from within the app.
• Once you’re in a meeting, you can
also share your screen or tap on
More to record.
• Connect your calendar to view your
upcoming events and meetings.
To connect your calendars, go to
Settings > Calendar Sync.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
3
How to use your RingCentral app for Android
Take all-in-one calling, team messaging, video meetings, faxing, and more anywhere using your mobile devices.
Call Message Meet
• Tap the icon and then the
icon to make a call.
• Within the phone tab, view call
history, voicemail, and faxes.
• Tap the icon and select the
conversation you want to join or
view.
• Start a new conversation by
entering a name in the Search
bar.
• Send a text message by tapping
the icon in the bottom right
corner and select New Text.
• Tap the icon to Start,
Schedule, or Join a meeting from
within the app.
• Once you’re in a meeting, you
can also share your screen or tap
on More to record.
• Connect your calendar to view
your upcoming events and
meetings. To connect your
calendar, go to Settings >
Calendar Sync > Select Calendar.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
4
How to use your RingCentral app for desktop
Collaborate with your colleagues and teams through all-in-one messaging, calling, SMS, video meetings, screen
sharing, file sharing, tasks, integrations, and more.
• Click the icon on your dashboard.
• Click the icon to dial or type a name or number to make
your call.
• View call history, check voicemails, faxes, and previous
recordings.
Call
Message
• Click the icon on your dashboard.
• Join an existing conversation by selecting one under Direct
messages or Teams.
• Start a new conversation by entering a name in the Search bar.
• Type your message in the conversation pane or click on the
icon on the left to share files, create new tasks, and more.
• Start a new text message by clicking the icon next to your
profile and selecting New Text.
Ä
Ä
Meet*
• Click the icon on your dashboard.
• Start, Schedule, or Join a meeting from within the app or
instantly Share Screen in a new meeting.
• Once you’re in a meeting, you can choose to share your screen,
chat with other participants, or click to record.
• Connect your Office 365 or Google Calendar to view all of your
upcoming meetings in your Calendar tab.
• To connect your calendars, click on your Profile > Preferences
> Calendar. Once connected, you can also enable Calendar
Presence, which will show your "Busy" presence status with a
red dot during meetings on your calendar.
*There is now an option to use RingCentral Meetings from the RingCentral app or from
the stand-alone RingCentral Meetings app.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
5
How to use your RingCentral Meetings for desktop*
Host unlimited video conferences and screen sharing from your desktop. Enjoy reliable online meeting experiences
with HD video and crystal-clear audio.
• Start: Start a video meeting with up to 200 participants.
• Schedule: Schedule a meeting with preferred settings and
calendar.
• Join: Join a meeting by entering a meeting ID.
• Share Screen: Share your screen instantly on both the desktop
and mobile app.
• Upcoming: View and control your upcoming meetings within
the Meetings tab.
• Recorded: Access your previously recorded meetings all
in one place.
Meeting attendees can:
• Raise a virtual hand.
• Mute/unmute their own microphones.
• Start/stop video.
• Request remote control.
• Initiate a text chat with an individual or the entire group.
• Share their desktop, a presentation, files, etc.
• Save chats or record meetings for future references.
Meeting hosts can:
• Mute/unmute all participants.
• Start/stop video.
• Lock a meeting.
• Allow recording.
• Select spotlight speaker.
*For desktop, users have the option to use RingCentral Meetings Embedded as part of the RingCentral app or the stand-alone
RingCentral Meetings app. For mobile, the meetings capability has been fully integrated as part of the RingCentral mobile app.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
368584311 09/2019
RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com
© 2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, and the RingCentral logo
are trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document
are the trademarks of their respective owners.
While on a call:
Polycom softkeys
Cisco softkeys
Number keys
and note park location (* 8 - -)
Polycom softkeys
Cisco softkeys
Number keys
follow prompt
> > follow prompt
> > follow prompt
While on a call:
Polycom softkeys
Cisco softkeys
While on a call:
Polycom softkeys
Cisco softkeys
Number keys
> dial extension
> dial number
While on a call:
Polycom hardkeys/softkeys
Cisco hardkeys
Number keys
to place on hold
to end hold
Lift handset and dial number
(Do not dial before the area code)1
Dial
Lift handset:
Polycom hardkeys
> after prompt, enter PIN
Cisco hardkeys
Number keys
> after prompt, enter PIN8* 6
Voicemail
> assigned Call Flip number*
Flip
Hold
l l
Hold
Transfer
Transfer
##
*##
Transfer
Conf. Conf.
Conf.
Conf.
Conference
4
Page
Page Page
Page
* 8
Page§
Lift handset:
Polycom softkeys
Cisco softkeys
Number keys
follow prompt
Intercom
4* 8
Intercom§
* 3
Park More Park
Park
##
Park/Pick up
While on a call:
Number keys
to start
to end
Recordings available online:
Login > Messages > Recordings
* 9
* 9
Record‡
* *
*
How to use your RingCentral desk phone
Softkeys and hardkeys for most Polycom and Cisco models
Navigation
arrow buttons
or
or
> dial second number or extension
> wait until after person picks up
> follow prompt or
> dial extension
> and note park location (* 8 - -)
> follow prompt
