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RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
1
Three Powerful Tools for RingCentral Office® Users
1. RingCentral app
Collaborate with your colleagues and teams through audio and video calling, SMS, team messaging, file sharing, calendar, tasks, integrations, and more.
2. RingCentral Meetings™
Start, schedule, and join a meeting with anyone, anywhere, on your desktop. Once in a meeting, share your screen to improve productivity
3. RingCentral desk phones
High-quality business phones featuring HD voice and powerful features that optimize productivity.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
2
How to use your RingCentral app for iOS Work on the go with all-in-one calling, team messaging, video meetings, faxing, and more using your mobile devices.
Call Message Meet
• Tap the icon twice from the bottom navigation to make your call.
• Within the phone tab, view call history, voicemail, and faxes.
• Tap the icon from the bottom navigation.
• Tap the conversation you want to join or view or start a new conversation by
entering a name in the Search bar.
• Type your message in the conversation pane or tap the icon
on the left to share files, create new
tasks, and more.
• Send a text message by tapping the icon in the top right of your Glip
tab and select New Text.
• Tap the icon from the bottom navigation.
• Start, Schedule, or Join a meeting from within the app.
• Once you’re in a meeting, you can also share your screen or tap on
More to record.
• Connect your calendar to view your upcoming events and meetings.
To connect your calendars, go to
Settings > Calendar Sync.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
3
How to use your RingCentral app for Android Take all-in-one calling, team messaging, video meetings, faxing, and more anywhere using your mobile devices.
Call Message Meet
• Tap the icon and then the icon to make a call.
• Within the phone tab, view call history, voicemail, and faxes.
• Tap the icon and select the conversation you want to join or view.
• Start a new conversation by entering a name in the Search bar.
• Send a text message by tapping the icon in the bottom right corner and select New Text.
• Tap the icon to Start, Schedule, or Join a meeting from within the app.
• Once you’re in a meeting, you can also share your screen or tap on More to record.
• Connect your calendar to view your upcoming events and
meetings. To connect your
calendar, go to Settings >
Calendar Sync > Select Calendar.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
4
How to use your RingCentral app for desktop Collaborate with your colleagues and teams through all-in-one messaging, calling, SMS, video meetings, screen sharing, file sharing, tasks, integrations, and more.
• Click the icon on your dashboard.
• Click the icon to dial or type a name or number to make your call.
• View call history, check voicemails, faxes, and previous recordings.
Call
Message
• Click the icon on your dashboard.
• Join an existing conversation by selecting one under Direct messages or Teams.
• Start a new conversation by entering a name in the Search bar.
• Type your message in the conversation pane or click on the icon on the left to share files, create new tasks, and more.
• Start a new text message by clicking the icon next to your profile and selecting New Text.
Ä
Ä
Meet*
• Click the icon on your dashboard.
• Start, Schedule, or Join a meeting from within the app or instantly Share Screen in a new meeting.
• Once you’re in a meeting, you can choose to share your screen, chat with other participants, or click to record.
• Connect your Office 365 or Google Calendar to view all of your upcoming meetings in your Calendar tab.
• To connect your calendars, click on your Profile > Preferences > Calendar. Once connected, you can also enable Calendar Presence, which will show your "Busy" presence status with a red dot during meetings on your calendar.
*There is now an option to use RingCentral Meetings from the RingCentral app or from the stand-alone RingCentral Meetings app.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
5
How to use your RingCentral Meetings for desktop*
Host unlimited video conferences and screen sharing from your desktop. Enjoy reliable online meeting experiences with HD video and crystal-clear audio.
• Start: Start a video meeting with up to 200 participants.
• Schedule: Schedule a meeting with preferred settings and calendar.
• Join: Join a meeting by entering a meeting ID.
• Share Screen: Share your screen instantly on both the desktop and mobile app.
• Upcoming: View and control your upcoming meetings within the Meetings tab.
• Recorded: Access your previously recorded meetings all in one place.
Meeting attendees can:
• Raise a virtual hand.
• Mute/unmute their own microphones.
• Start/stop video.
• Request remote control.
• Initiate a text chat with an individual or the entire group.
• Share their desktop, a presentation, files, etc.
• Save chats or record meetings for future references.
Meeting hosts can:
• Mute/unmute all participants.
• Start/stop video.
• Lock a meeting.
• Allow recording.
• Select spotlight speaker.
*For desktop, users have the option to use RingCentral Meetings Embedded as part of the RingCentral app or the stand-alone RingCentral Meetings app. For mobile, the meetings capability has been fully integrated as part of the RingCentral mobile app.
Download apps at ringcentral.com/downloads.
http://ringcentral.com/downloads
RINGCENTRAL® DATASHEET | THREE POWERFUL TOOLS FOR RINGCENTRAL OFFICE® USERS
368584311 09/2019
RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com
© 2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
While on a call:
Polycom softkeys Cisco softkeys
Number keys and note park location (* 8 - -)
Polycom softkeys
Cisco softkeys
Number keys follow prompt
> > follow prompt
> > follow prompt
While on a call:
Polycom softkeys
Cisco softkeys
While on a call:
Polycom softkeys
Cisco softkeys
Number keys > dial extension > dial number
While on a call:
Polycom hardkeys/softkeys
Cisco hardkeys
Number keys to place on hold to end hold
Lift handset and dial number (Do not dial before the area code)1
Dial
Lift handset:
Polycom hardkeys
> after prompt, enter PIN Cisco hardkeys
Number keys > after prompt, enter PIN8* 6
Voicemail
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Flip
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Polycom softkeys
Cisco softkeys
Number keys follow prompt
Intercom
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* 3
Park More Park
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While on a call:
Number keys
to start to end
Recordings available online:
Login > Messages > Recordings
* 9
* 9
Record‡
* * *
How to use your RingCentral desk phone
Softkeys and hardkeys for most Polycom and Cisco models Navigation arrow buttons
or
or
> dial second number or extension
> wait until after person picks up
> follow prompt or
> dial extension
> and note park location (* 8 - -) > follow prompt