Theory of Constraints(Final)

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    THEORY OF

    CONSTRAINTS

    - BYKetan Chaudha

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    Theory of constraints (TOC):

    Theory of constraints (TOC) is an overall managemenintroduced in 1984 in book TheGoal by Dr. Eliyahu M. Goldra

    It is based on the application of scientific principles and logicguide human-based organizations but can be used aoptimization guide.

    Constraint in the context of the Theory of constraints is process, resource or anything else that limits the organization

    goals.

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    Theory of Constraints

    Goldratt contends that systems are analogous to chains, chains. Like a chain, the system performance is limited blink.

    This means that no matter how much effort you put intoprocesses of a system, only the improvements to the wproduce any detectable system improvement.

    Throughput is limited by the weakest link... the constraint!

    Theory of Constraints (TOC) takes the systemsapproachthose constraints

    TOC focuses on the few critical elements that truly influenproductivity of the system instead of trying to control all of

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    Internal Constraint & External Const

    An internal constraint is in evidence when the market demandthe system than it can deliver. If this is the case, then the organization should be on discovering that constraint and follofocusing steps to open it up (and potentially remove it).

    An external constraint exists when the system can produce m

    market will bear. If this is the case, then the organization shomechanisms to create more demand for its products or services

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    Types of (internal) constraints:

    Equipment: The way equipment is currently used limits the

    system to produce more saleable goods/services. People: Lack of skilled people limits the system. Mental m

    people can cause behaviour that becomes a constraint.

    Policy: A written or unwritten policy prevents the systemmore.

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    External Constraints : Material constraints

    Insufficient materials

    Market constraints

    Insufficient demand

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    Steps of TOC1. Identify the Constraint

    2. Exploit the Constraint

    3. Sub ordinate everything

    to the Constraint

    4. Elevate the Constraint

    5. Repeat for the new

    Constraint

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    Drum - Buffer - Rope?

    DRUM - A schedule for the constraint based on demand.

    BUFFER - This is the time provided for parts to reach the protecprotected areas are the Drum, the due-dates and the aconstraint parts with non-constraint parts.

    ROPE - A schedule for releasing raw materials to the floor.derived according to the Drum and Buffers; its mission is tproper subordination of the non-constraints.

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    Evaluation of TOC:

    Advantages

    Improves capacity decisions in the short-run

    Avoids build up of inventory

    Aids in process understanding

    Avoids local optimization

    Improves communication between departments

    Disadvantages

    Negative impact on non-constrained areas Diverts attention fromay be the next constraint Temptation to reduce capacityconsiderations Introduction of new products Continuous impconstrained areas May lead organization away from strategy Nother accounting methods

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    TOC IN SUPPLY CHAIN MANAGEM

    TOC can be applied outside of the boundaries of the organizatbackward and forward in the supply chain to reduce

    Inventories

    Improve throughput

    Increase responsiveness to changing customer needs

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    Benefits of using TOC in supply cha

    management

    Reductions in supply chain inventories.

    Increased responsiveness and flexibility as inventories aobstacles and barriers to effective production are removed.

    Improved on-time delivery performance to the final customer.

    Enhanced value creation for customers.

    Improved profitability/throughput for the supply chain.

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    Reductions in total assets invested in the system as increments to available capacity are added.

    Improved competitive position.

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    Application of Theory of Constraintsin

    Project Management

    Projects Are:

    Unique

    Dependent on Precedence

    Activities Not Well Known

    Highly Variable

    Share Resources

    Concurrent with Other Projects

    Valued by Scope, Schedule and Cost

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    What kinds of things go wrong in proje

    Usually original due dates are not met.

    Too often resources are not available when needed (even wheNecessary things are not available on time (information, smaterials, designs, authorizations, etc.)

    There are fights about priorities between projects.

    There are budget over-runs.

    There is pressure to begin before specs are written. There achanges etc.

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    Late Completion of the project/Project Overrun:

    The main reason for project overrun is because of the misuse

    time created within the estimated times for each activity.

    The three time estimates used in PERT and their weighted mea

    for scheduling by CPM, leads to a tendency to overestimate

    give a reasonable degree of certainty of completion.

    The 3 time estimates are:

    Pessimistic time (P)

    Optimistic time (O)

    Most likely time(M)

    Expected Time (TE): O+4M+P

    6

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    What leads to overruns?

    Because the employees know that safety time is built into the e

    think that they do not need to worry about starting on time.

    delayed.

    If starts are made on time, there is a tendency not to go a

    because of the feeling that there is time in hand.

    The next cause is that preparation for the next stage is not mad

    is not clear when the previous activity will finish. As a result, act

    ready to start when the previous activity actually does finish.

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    PERT deals with uncertainty in the same way for all activities, whether the critical path.

    The approach of the Theory of Constraints is to relocate the safety positions. Time estimates may be reduced but safety buffers of time project, called the `project' buffers are added. This will have the effeclength of the critical path.

    The recommendation by TOC principle is that first emphasis should btime, before looking for a reduction in overall time:

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    TIME BASED COMPETITION

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    Time as a competitive we

    Companies need to measure time in order to manage it pro

    Two common operational measures of time are:

    1) Customer-response time

    2) On-time performance

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    Customer response time

    Amount of time from when:

    A customer places an order or

    Request service or

    Service is delivered

    The following are different components of customer-response ti

    Receipt time

    Manufacturing lead-time

    Delivery time

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    On Time Performance

    It refers to situations

    Product or service actually delivered at the time it is scheduled

    Customer satisfaction

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    Time drivers and costs of time

    Change in the factor causes a change in the speed

    It requires an understanding of the causes of delays and the resu

    Two important drivers of time are:

    Uncertainity

    Limited capacity and Bottleneck

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    Different components of cost time are:

    Receipt time

    Average waiting time

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    New Product Development and Tim

    Market

    Time to Market

    Time to market (TTM) is the length of time it takes from a conceived until its being available for sale

    A common assumption -TTM matters most for first-of-a-kind actually the leader often has the luxury of time, while the clock is cfor the followers

    There are no standards for measuring TTM

    There is great variation in how different organizations define thperiod

    Eg: Automotive industry the development period starts when the pris approved, for few others when project is staffed

    http://en.wikipedia.org/wiki/Automotive_industryhttp://en.wikipedia.org/wiki/Automotive_industryhttp://en.wikipedia.org/wiki/Automotive_industryhttp://en.wikipedia.org/wiki/Automotive_industry
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    New Product Development

    Competitive advantage in new product development is having in place that can bring new ideas to market faster than the com

    It is no longer the case that "time is money"it is more valuable

    A team approach

    These realizations have led to a number of new tools, tecbuzzwords over the past few years:

    "QFD," "Concurrent Engineering," "Teaming," "Reengineering,"

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    Necessary to address the entire scope of the product developm

    1980s new product development decisions ignored sever

    competitive factors such as the rapid decrease in producincrease in global competition, and the consolidation of lesscompanies

    Studies showed that roughly half of all new product investments resulted in products that failed

    It became clear that time-to-market is more financially impoother considerations in launching successful new produccompanies

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    To win the race to the marketplace, researchers learnecomplement of cross-functional resources must be working w15-25 percent of a project to consistently achieve successful ne

    Most management teams have little disagreement about thenew products

    Disagreements lie in the different views about company weaknesses and where responsibility should be vested in implementing improvement

    Improvement programs are most effective when they

    consensus among the employees and senior managementfactual analysis of the performancebaseline.

    The Baseline is a set of Metrics and Measures that definperformance of product development activities

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    E l

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    Examples

    1. An example of this is the Apple's Lisa- Macintosh development effo80s. The development project was extremely ambitious and aimed leaps in both product performance (hardware and software) and

    process development. The delay, by several quarters, of introduction drove Apple's earnings down dramatically and causethe company to fall to less than half its early 1983 value (Hayes et al

    2. Less ambitious improvements in product performance can be achbut they may not attract too many customers. In fact, rushing to tbe disastrous

    3. General Electric's introduction of a new refrigerator with a rotawhich failed in the field has been retrospectively explained as a product was launched too early. Over one million refrigerators hadand fixed (The Wall Street Journal 1990). Therefore, there are becosts involved in invoking each of these metrics

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    Picking up the project The new product pipeline consists of generating ideas, turning the

    concepts, proving feasibility, and funding the best products are

    issues 40 to 70 percent of revenues from products that were developed and

    the past three years

    Initially get the right ideas into the pipeline at an ever increasing rate

    Companyfilters have proven effective in selecting products for dev

    The filters focus on product goals, financial results, risk, timresponsibilities, required reviews, trade-off analyses, and decision ma

    Effective product development processes must balance the needs o

    with the realities of time and profit management

    1980s Phase-Review processes

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    Building the team

    Timing of team staffing is crucial to success

    If a Contract is properly made with management, so thempowered and authorized, then teams can achieve resucannot achieve working alone

    It is important to note, when the results of the product develomeet or exceed the terms of the contract, it is then tim

    recognition and possibly financial rewards Aim design reviews at reducing risk, improving the ma

    knowledge, and minimizing or eliminating defects in theprocess design