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Version February 2019 The services Gaudi provides

The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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Page 1: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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The services Gaudi provides

Page 2: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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Background

Gaudi can look to support a product launch in two main ways. That is not to say that other variations cannot be accommodated but rather to explain the two most common ways in which our business partners take advantage of our white label SIPP solutions.

The first of these, referred to as “Box One” involves taking our standard web-pages which are then branded in line with our business partners requirements. There is little integration work required as illustrations, applications and existing client information is accessed via a standalone URL. This approach would minimise any build work required by our business partners.

The second approach, referred to as “Box Two” sees our business partner being responsible for the creation of the front end / user interface and therefore the capture of the data required by Gaudi to perform the administration functions that we are responsible for. For those wishing to utilise this approach we make available a suite of APIs which cover the main administration functions. This has the advantage of ensuring the end-consumer only has one point of access and a more “joined up” experience.

The following pages explain a little more about what is contained under each approach and what a typical implementation timescale is.

Gaudi will provide:

• A branded log in URL (prefix: https://gaudi.ctc.uk.com/productname)

• An SSO URL to ‘sit behind’ an Apply Now button on partners website

• Branded literature

• Branded suite of letters

• Branded version of customer facing screens within Elements (our administration system)

• Adviser Log In which allows access to:

- Online Application workflow

- New Quote workflow

- Client records

- Dedicated Communication Record

- Email notification when updates have taken place on adviser or client communications record

• Client Log In which allows access to:

- Their own ‘Your Assets’ screen, consistancy of:

- Crystallised/Non-Crystallised ‘split’

- Overall ‘headline’ value of portfolio

- Transaction report for SIPP RBS Account

- ‘Your Details’ tab replaying static data

- Communications Record

• Option of ‘Paper’ / ‘Paper-free’ or ‘Optional’ for online applications

• Individual RBS Account applied to new plans

• Gaudi will open an investment account per SIPP

• Gaudi will apply for, ‘chase’ and receive transfers from existing pension provider(s)

• Gaudi will receive and accept contributions (Employer / Member / Beneficiary)

• Gaudi will apply for tax relief on member ‘net’ contributions

• A dedicated phone line (operated by Gaudi)

• A dedicated mailbox (operated by Gaudi)

• All ‘flavours’ of drawdown (Flexi-Access / UFPLS / Capped Drawdown)

• A simple fee structure applied to the product

• Payment of Adviser Remuneration and Adviser Remuneration statement creation

The Box One Approach

What is included in the Box 1 approach?

Page 3: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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The Box One Approach

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Assumptions:

Gaudi will be the main point of contact, for both advisers and clients, via dedicated phone line and mailbox

Clients (if an Execution Only product) / Adviser (if an advised product) will key the applications

One ‘default’ investment manager and custodian for the product

Only assets that can be held with default custodian can be purchased

‘Standard Assets’ only

Gaudi will complete online Anti-Money Laundering checks of each client (if execution only)

Otherwise, adviser to provide CVI (global agreement can be signed to remove individual requirement)

All ‘new money’ (into a SIPP) will pass through Gaudi for official processing/acceptance

Gaudi will debit administration fees from SIPP bank accounts

Gaudi will pay Adviser Remuneration on receipt of transfer(s)

SIPP bank accounts will be swept to the investment manager with all funds received transferred for investment as soon as possible

What we need from you:

✓ Confirmation of whether the product will be Execution Only or Advised (it is important for us to understand this as early, in our conversations, as possible as it will dictate certain processes we are required to carry out)

✓ The name of the product i.e. ‘Example SIPP’

✓ Branding for the client and adviser facing screens

✓ Branding for literature

✓ Branding for suite of letters

✓ Confirmation of font style and size

✓ Confirmation of any colour coding (R, G, B code)

✓ Agreement of Administration Fee model

Page 4: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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The Box One Approach

Typical Box One Client Journey

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Page 5: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

The Box One Approach

Box One BrandingThe following screen shots are currently Gaudi branded but the brand, colour, certain text items and pictures can be amended to an extent

Appendix

Log in screen Online application

Within the ‘Box 1’ offering your clients will have onlineaccess to their SIPP via branded screens similar to these.

Welcome screen Communications record

Within the ‘Box 1’ offering your clients will have online

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Gaudi will provide:

• Branded literature

• Branded suite of letters

• API (Automated Program Interface) for New Business (establishing of plan(s)

- Where a specific set of data would be passed from your site into our administration system

• API for replay of Communications Record back to your system

• Gaudi to apply for, ‘chase’ and receive transfers from existing pension provider(s)

• Gaudi to apply for tax relief on member ‘net’ contributions

• All ‘flavours’ of drawdown (Flexi-Access / UFPLS / Capped Drawdown)

The Box Two Approach

What is included in the Box 2 approach?

Page 6: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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The Box Two Approach

Assumptions:

You will be the main point of contact for both advisers and clients

You will be responsible for SIPP cash accounts

You will ‘front’ the user facing screens through which advisers/clients will access their SIPP information

You will provide us with a daily transactions report (we will provide a template of our requirements) that we can upload into our administration system

You will provide us with a Daily Valuation Report (we will provide a template of our requirements)

You will pay Adviser Remuneration (where applicable) – these payments will be captured in the daily transactions report and uploaded into our administration system

You will pay our administration fees (process to be agreed)

We will calculate benefits where a client wishes to make pension withdrawals

What we need from you:

✓ Confirmation of whether the product will be Execution Only or Advised (it is important for us to understand this as early, in our conversations, as possible as it will dictate certain processes we are required to carry out)

✓ The name of the product i.e. ‘Example SIPP’

✓ Branding for literature

✓ Branding for suite of letters

✓ Confirmation of font style and size

✓ Confirmation of any colour coding (R, G, B code)

✓ Agreement of Administration Fee model

Page 7: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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The Box Two Approach

Typical Box Two Clent Journey

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Page 8: The services Gaudi provides - Gaudi Regulated Services Ltd · Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number

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Contacting Gaudi Regulated Services Limited GRSL can be contacted at:

Gaudi Regulated Services Limited 2 Oakridge Office Park Whaddon Salisbury SP5 3HT

Telephone: 01722 713910 Fax: 01722 711898 Email: [email protected]

Gaudi Regulated Services Limited are authorised and regulated by the Financial Conduct Authority. FCA Registration Number 488015.

Timescales

Although precise project timescales will vary the following plan is included to give an indication of the stages of any implementation project. During this process due diligence would run concurrently and many of the tasks can be expedited through using template contracts, literature items etc.

Task

Initial engagement

Heads of terms

Contract

Product name and branding confirmed

Product created in Gaudi administration system

Product testing

Week

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