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The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

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Page 1: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

REGISTRY INFORMATION SESSION

May 29, 2003

Page 2: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Panel Members

• Ann Hagedorn - Industry Coordinator• Eileen Dickson - EUB Representative• Farhat Siddiqui - Business Change Manager• Ross Weaver - Industry Manager• Wally Goeres - Registry Manager

Additional Team Members

• Shane Moore - Service Desk Team Lead• Sheryl Moody - Executive Assistant/Training

Administrator

Page 3: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Information Session Approach

1. Registry Operations Update – Wally Goeres2. Current “Hot Topics” – Ann Hagedorn3. EUB Update – Eileen Dickson4. Provisional Assessment Update – Farhat Siddiqui5. Registry Enhancements – Ross Weaver6. Open Questions7. Gas Received from a Pipeline

• If at any time you have a new question…fill out a card• Questions/clarification requests from the floor…please

speak up!

Page 4: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

REGISTRY OPERATIONS UPDATE

1. Original Issues at “Go-Live” – Current Status

2. Performance Initiatives (40+) and Resulting Gains

3. Registry Statistics

Page 5: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

1. Original Issues at “Go-Live” - Current Status

Batch Performance

On-line Performance

Change Management StatisticsProvisional Assessments (DOE)EUB “problem wells”Non-compliance “shadow” fees

(EUB)

Page 6: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Batch Performance: Dramatic Improvement

• March-April sample day: 4x increase in throughput• Allocations re-write should bring further increase

Batch Throughput Statistics

0

2000

4000

6000

8000

10000

12000

14000

2003-01-21

2003-01-28

2003-02-04

2003-02-11

2003-02-18

2003-02-25

2003-03-04

2003-03-11

2003-03-18

2003-03-25

2003-04-01

2003-04-08

2003-04-15

2003-04-22

2003-04-29

2003-05-06

2003-05-13

2003-05-20

2003-05-27

Jobs Received Jobs not Processed

Page 7: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

On-line Performance

Total Page Hits and Number of Lockouts by Week

0200,000400,000600,000800,000

1,000,0001,200,0001,400,0001,600,000

Ja

n 1

6

Ja

n 2

3

Ja

n 3

0

Fe

b 6

Fe

b 1

3

Fe

b 2

0

Fe

b 2

7

Ma

r 6

Ma

r 1

3

Ma

r 2

0

Ma

r 2

7

Ap

r 3

Ap

r 1

0

Ap

r 1

7

Ap

r 2

4

Ma

y 1

Ma

y 8

Ma

y 1

5

Ma

y 2

2

Ma

y 2

9

Week Ending

Nu

mb

er

of

Hit

s

0

1000

2000

3000

4000

5000

Nu

mb

er

of

Lo

ck

ou

ts

Week Ending

Lockouts

Page 8: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Change Management Statistics

Post- Implementation Incidents

020406080

100120

Nov 3-9

Nov 17-23

Dec 1-7

Dec 15-21

Dec 29-Jan 4

Jan 12-18

Jan 26-Feb1

Feb 9-15

Feb 23-Mar 1

Mar 9-15

Mar 23-29

Apr 6-12

Apr 20-26

May 4-10

May 18-24

Inci

dent

s

New Incidents Closed Incidents

Page 9: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Change Management Statistics

Cumulative Incident Resolution

0

200

400

600

800

1000

1200

1400

New Incidents Closed Incidents

Page 10: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

2. Performance InitiativesObserved Improvements – EUB Infrastructure

Registry process is keeping pace and turn-around time has improved by 400%.

Infrastructure File Processing - April 1, 2003

0

50

100

150

200

250

300

350

1 3 5 7 9 11

13

15

17

19

21

23

Hour

Fil

es Received

Processed

Remaining

Page 11: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Observed Improvements - Ministry Reports

Registry process kept pace and was completed within 15 minutes of last submission.

Ministry Reports Processing Mar 28-31 2003

0

200

400

600

800

1000

1200

1400

1600

Hour

File

s Received

Processed

Remaining

Page 12: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Observed Improvements

11

141

37 26 20

486

41

125181 81 102 163

1423

0

500

1000

1500

2000

2500

< 6min 6-15min 16-30min .5-1hr 1-2hr 2+ hr

Monthly

MinReports

Infrastructure

EUBNCRequest

EUBNCReport

EnsureComp

BatchRptNight

BatchRptDay

JOBS PROCESSED MARCH 17Elapsed Time From File Submission to Processing End Time, by Job Type

Total Monthly Jobs: 2,070 Total Jobs: 3,105 Average Time to Process Monthly Job: 348 minAverage Time to Process All Jobs: 564 min

% of Monthly 6% 15% 19% 24% 31% 100%Jobs Completed

Peak day in March had only 31% of jobs completing within 2 hours

Page 13: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Observed Improvements

1 699

22 2 1 2

50118

3 2

434

2 4

108195 465

52 47 51

10212

69

1

449242

170 197 239

666

0

200

400

600

800

1000

1200

< 6min 6-15min 16-30min .5-1hr 1-2hr 2+ hr

Monthly

MinReports

Infrastructure

EUBNCRequest

EUBNCReport

EnsureComp

BatchRptNight

BatchRptDay

JOBS PROCESSED May 15Elapsed Time From File Submission to Processing End Time, by Job Type

Total Monthly Jobs: 1,936 Total Jobs: 3,415 Average Time to Process Monthly Job: 131 minAverage Time to Process All Jobs: 130 min

% of Monthly 23% 35% 44% 54% 66% 100%Jobs Completed

Peak day in May had 66% of jobs completing within 2 hours

Page 14: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Observed Improvements

April’s On-line response time improved 500% as a result of:

Tuning of the On-line Volumetric Edit Submission

Tuning Allocation database indexes

Page Hits with response > 10 seconds

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

Dec Jan Feb March April

Vol SAF Login Inbox Other

Page 15: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

3. Registry Statistics (Nov 02- Apr 03)

• 7236 User IDs established• 16.2 million on-line “hits” (50,000/hour at peak periods)• Monthly batch transactions (e.g. March 2003)

– DOE 22,250– EUB 20,414– Industry 23,419– TOTAL 66,083

• Service Desk calls to March 03: over 23,000• Training

– # of Learners and Supervisors 4,920– # of folders studied 81,848– # of folders completed 75,839– Total number of online courses 62– Total number of active job aids 43

• Registry Communications– Broadcast Messages 150+– Tips 40+– Alerts 60+

Page 16: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Registry Service Desk Statistics

• Average calls/day 200

• Average call duration 6.9 minutes

• Average speed of answer <30 seconds

• Target < 75 active assignments

• Staffing from 10 at peak, now reduced to 6

Page 17: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Current “Hot Topics”

• USA Passwords

• Training Modules & Red Folders

Page 18: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Registry USA PasswordsHave you changed your PRIMARY_USA password?

• Currently 519 USA passwords have expired and still require changing.

• You must change your USA password in the Registry now to avoid problems later

• After approximately June 15, 2003 these USA passwords will only be changed by contacting Client Registry in Edmonton. You will not be able to use the Registry and do it yourself.

• The PRIMARY_USA id and the BACKUP_USA id are the only two that can make security and access changes for your BA in the Registry.

• The USA at your BA can reset the password for another (working) user as necessary.

Page 19: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Training ModulesThere are more than 19,600 red folders with content that has been updated, but not yet

reviewed.

WHY SHOULD I CHECK FOR RED FOLDERS?

• Additional job aids and case studies are being added on an ongoing basis. Online courses are being modified to keep current with Registry changes. Learners are notified within the Performance Support System through RED FOLDERS.

• Helps you keep pace with changes, staying up to date will save time in the long run

• We have added an evaluation question that is directly related to the new material – answer the question correctly and the folder will return to a black (complete) status.

Page 20: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

EUB NON-COMPLIANCE UPDATE

Page 21: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

EUB Non Compliance

• CAPP letter requesting EUB:– Maintain shadow billing until non-

compliance reports are working correctly

– Review metering difference over 20% and oil imbalance

– Grace Period for pending amendment due to auto populated volumes

Page 22: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

EUB Non Compliance Shadow Billing Extended

• Registry changes are expected to be implemented by the end of June 2003

• EUB extension of shadow billing to September production month

• Payable invoices will be generated for the October production month

• EUB expects all outstanding errors from Registry inception to be corrected or they will be subject to fees

Page 23: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Metering Difference over 20% and Imbalance Errors

EUB has agreed to the following:• Oil

– No change– The EUB does not concur with a request for a tolerance

• Gas– No fee on metering differences greater than 20% if the volume does not

exceed 15 103m3 – Exception

• Metering difference 100% or over regardless of volume will continue to be subject to the non-compliance fee

• Water– No fee on water metering differences– EUB will monitor and if necessary a revised enforcement mechanism may

be developed– If required, any enforcement action would be applied only to production

months from the date of implementation

• The EUB reserves the right to require amendments if determined by audit

Page 24: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Grace Period – Pending amendment due to auto

populate

• Following further review and discussion Industry and EUB agreed to monitor the levels of such fees and seek other means of resolving the issue.

Page 25: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Pending DISP and/or Pending PURDISP with no

submission

• Total errors

• March 2003

• February 2003

• January 2003

• December 2002

• November 2002

• October 2002

1704

195 339 295 332 262 281

Page 26: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

April Top 4 Errors

• Metering Difference >20%

– Gas

– Water

• Facility is missing for current month

• Well is missing for current month

• Imbalance cannot exist for product

1242

– 572

– 670 994 641 630

Page 27: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

EUB Non Compliance

Total Errors EUB Non Compliance Errors

0

5000

10000

15000

20000

25000

Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03

Outstanding Errors by Production Month Extracted

Apr-03

Mar-03

Feb-03

Jan-03

Dec-02

Nov-02

Oct-02

Page 28: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

EUB Non Compliance

EUB Non Compliance

9172

8288

7500

5383 53745008

3767

0

2000

4000

6000

8000

10000

Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03

Page 29: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Volumetric Data Errors

Remaining Data ErrorsAs of April, 2003

October 9,172 3,426November 8,288 2,127December 7,500 2,500January 5,383 2,437February 5,374 2,862March 5,008 2,917April 3,767 3,767

Original Volumetric Data Errors

Page 30: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

PROVISIONAL ASSESSMENT UPDATE

Page 31: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

PROVISIONAL ASSESSMENT TRENDS

PA Trend as of Registry Implementation

0

50000000

100000000

150000000

200000000

250000000

300000000

Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03

Production Month

PA

Ch

arg

e

Page 32: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

PROVISIONAL ASSESSMENT CHARGES

PA Charges from 2000-2003

0

50000000

100000000

150000000

200000000

250000000

300000000

Jan-

00

Mar

-00

May

-00

Jul-0

0

Sep

-00

Nov

-00

Jan-

01

Mar

-01

May

-01

Jul-0

1

Sep

-01

Nov

-01

Jan-

02

Mar

-02

May

-02

Jul-0

2

Sep

-02

Nov

-02

Jan-

03

Mar

-03

Production Month

PA

in $

Page 33: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

REGISTRY ENHANCEMENTS

Page 34: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement and Cost Overview

Enhancement Area Cost*

$000’s

Notification/ Inbox Changes 55

Pipeline Splits 285

Partner Reporting 145

Non-Compliance Report CSV Format 40

Testing/Training/IRT Requirement 75

Total Requirements 600

• +/- 30% Estimates

• Company by company charge-out est. now available

Page 35: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Items

1. Performance/ Incidents/Stability– Industry's top priority is attainment of

targeted performance levels, demonstration of consistent levels of stability month-to-month, and correction of key defects.

– Performance targets have been proposed by Industry and are being reviewed by Steering Committee

Page 36: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Items

2. Notifications/Inbox– Validation Results: Show "Success" or

"Failure"

– Validation Results: Show "Description” (file name)

– BA Inbox: Return to where left Inbox listing after viewing a notification (Vs Top of listing)

– BA Inbox: Permit sort by recipient name

Page 37: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Items3. Pipeline Splits

– Server-to-server functionality– Pipeline “accept/reject” function– Allow submission of Shipper list without

Shipper BA ID's (DUNs number issue) – Allow custody transfer operators to

specify “valid owner” list– Allow reporting of split at stream level

such as Unit or Well Group (vs. shipper/ owner/well)

– Volumetric truck ticket functionality

• IRT/IBC reviewing overall support for splits

Page 38: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Items4. Partner Reporting

– Functionality to report operator calculated oil crown royalty volumes and the allocation of those volumes to wells/owners

– Archive report request parameters.

– Functionality to permit access to certain data under the “security blanket” for specified partners

Page 39: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Items

5. CSV version of the EUB non-compliance report

– Stage 1: Summary report provided in CSV and PDF automatically on user-requested and Registry-generated NC reports.

– Stage 2: Detail components also available in CSV

Page 40: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Roll-out (1)

• Notifications/ Inbox– ASAP after funding confirmation

• Non-Compliance Report in CSV Format– Expected availability later in June.

• Pipeline Splits– Beta Liquids Pipeline: Testing in May 03

– Further roll-out and development contingent on Producer/ Pipeline support

Page 41: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Enhancement Roll-out (2)

• Partner Reporting– Confirm Funding Approach

– Prepare and test Registry, vendor and client system changes

– Beta sites: October 03 (Sept 03 production) begin parallel runs, cutting over to exclusive Registry application as appropriate

– All producers migrate to Registry Partner Reporting by March 04

Page 42: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

ContactsRegistry

– Phone (403) 297-6111 (Calgary)– Phone 1-800-992-1144 (outside Calgary)– Fax (403) 297-3665– Email: [email protected]

EUBEUB non compliance issues/questions EUB invoice issues/questions

– E-mail: [email protected]– Fax (403) 297- 7303– Phone (403) 297-8952

DOEDOE Gas Royalty issues/questions

– Fax (780) 427-3334– Phone (780) 427-2962

Page 43: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Questions and Answers

Page 44: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Gas Received From a Pipeline• Gas flowing in to and out of a pipeline must be

through a meter station.

• There are many different subtypes of meter stations

• All meter stations are set-up by the pipeline operator

• Each meter station subtype has specific reporting rules

• Each meter station is set-up with a unique ID AB MS #######

• Each meter station reports gas flowing in a single direction

Page 45: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Gas Received From a Pipeline •Subtypes of meter stations

•631- Field Receipt

•632 – Interconnect with Auto populate

•633 – Interconnect with No Auto populate

•634 – Interconnect Non Reconciled

•635 – Summary or Non Reporting Receipt

•636 – Non Reporting

•637 – NEB Regulated Field Receipt

•638 – NEB Regulated Interconnect

Applicable to Producers

Applicable to Pipelines only

Reported in the “from/to” field only

Page 46: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Gas Received From a Pipeline (Fuel Gas)

• Field meter stations indicate the gas is received from the field into the meter station and then into the PL

• Interconnect meter stations indicate the gas is coming from (off) a pipeline

• Interconnect meter stations can be between two pipelines ie. gas moves from Nova PL to Atco PL ….or

• Interconnect meter stations can be between one pipeline and a production facility ie. gas moves from Nova PL to BT, GP or IF for fuel

Page 47: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

Gas Received From a Pipeline• Subtype 632 used when the pipeline (meter station

operator) does not control the measurement of gas.

• Subtype 633 should be used when the pipeline (meter station operator) controls the measurement of the gas.

• In both instances The connecting facility operator will be named as CSO (Common Stream Operator). The CSO will report the MS receiving gas from the disposing PL and the other facility (BT, GS, GP, IF or PL) will report the receipt from the MS.

• Currently auto-populating to upstream facilities is not working for these MS subtypes. This and other additional changes are being looked at to streamline the MS reporting but are not currently available.

Page 48: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

GP

BT

BT

BT

GS

Meter Station Sub Type 632 or 633

Meter Station Sub Type 631

Gas for fuel

Gas for Sale

PL

MS

MS

Gas Rec’d From a Pipeline (Return Fuel Example)

Page 49: The Petroleum Registry of Alberta REGISTRY INFORMATION SESSION May 29, 2003

The Petroleum Registry of Alberta

GP

BT

BT

BT

GS

Meter Station Sub Type 632 or 633

Meter Station Sub Type 631

Gas for fuel

Gas for Sale

PL

MS

MS

Gas Rec’d From a Pipeline (Purchased for Fuel)

BT