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The MINERVA framework The MINERVA framework Good Practices in Digitisation Good Practices in Digitisation Cultural websites quality Cultural websites quality principles principles Antonella Fresa Antonella Fresa Warsaw, 1 February 2005 Warsaw, 1 February 2005 Ministerial NEtwoRk for Valorising Activising in digitisation

The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

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Page 1: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The MINERVA framework The MINERVA framework Good Practices in DigitisationGood Practices in Digitisation

Cultural websites quality principlesCultural websites quality principlesAntonella FresaAntonella Fresa Warsaw, 1 February 2005Warsaw, 1 February 2005

Ministerial NEtwoRk for Valorising Activising in digitisation

Page 2: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The MINERVA project is the operative section of a wider framework made up with the Lund Principles, the LUND

Action Plan and the National Representatives Group (NRG)

The MINERVA framework

Page 3: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Lund Meeting – 4th April 2001 Representatives and experts from

the Member States gathered to identify a coordination mechanism for digitisation

programmes across the Member States

to stimulate European cultural content on the global networks.

Page 4: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

National Representatives GroupThe NRG is made up of officially

nominated experts from each Member State:

• to coordinate digitisation policies and programmes;

• to facilitate the adoption and implementation of the Lund Action Plan;

• to monitor progress regarding the objectives encapsulated in the Lund Principles.

Page 5: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

National Representatives GroupThe NRG meets every

6 months to share national experiences under the aegis of the presidency in turn.

Page 6: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The “rolling agenda”

In order to guarantee the continuity of the initiatives undertaken, the past, present and future presidencies of the EU commonly define the so-called “rolling agenda”.

Page 7: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The MINERVA projectMINERVA is the operative arm of

the National Representatives Group.

It is a network ofMember States’ ministries /

agencies,. financed by the European

Commission, in the frame of the IST Programme.

Page 8: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Original Partners• Italy, coordinator (Ministero per i Beni e le

Attività Culturali)• Belgium (Ministère de la Communauté

française)• Finland (University of Helsinky)• France (Ministère de la Culture et de la

Communication)• Spain (Ministerio de Educaciòn, Cultura y

Deporte)• Sweden (Riksarkivet)• United Kingdom (The Council for

Museums, Archives and Libraries)

Page 9: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

New Members of Minerva PlusGreece Czech

RepublicAustria HungaryGermany MaltaIreland SloveniaPortugal Estonia

PolandRussia and Israel

Page 10: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

MINERVA missionThe network has been created to:The network has been created to: to discuss, correlate and harmonise

activities carried out in digitisation of cultural and scientific content;

to create an agreed European platform of recommendations and guidelines about:

– digitisation, – metadata, – long-term accessibility,– preservation.

Page 11: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Scopes of the MINERVA network• to contribute to the creation of a broad

consensus on the European framework derived from the e-Europe initiative;

• to contribute to start up new national programmes of digitisation of cultural heritage;

• to contribute to a process of institutional collaboration among the Presidencies of the European Union;

• to create new opportunities of cooperation among the members of the network.

Page 12: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The Charter of ParmaArt. 1 Intelligent use of new technologiesArt. 1 Intelligent use of new technologiesArt. 2 AccessibilityArt. 2 AccessibilityArt. 3 QualityArt. 3 QualityArt. 4 IPR and privacyArt. 4 IPR and privacyArt. 5 Interoperability and standardsArt. 5 Interoperability and standardsArt. 6 Inventories and multiligualismArt. 6 Inventories and multiligualismArt. 7 BenchmarkingArt. 7 BenchmarkingArt. 8 Cooperation at national, European and Art. 8 Cooperation at national, European and

international levelsinternational levelsArt. 9 EnlargementArt. 9 EnlargementArt. 10 Building the future together: at the Art. 10 Building the future together: at the

forefront of the knowledge societyforefront of the knowledge society

Page 13: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

How MINERVA works• Networking activities (workshops,

on-line training, WEB site, newsletter, benchmarking, cooperation with other projects, enlargement of the network)

• 4 Working groups at European level• Publications (guidelines, reports,

handbooks, brochures)

Page 14: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Network enlargementThe instruments:

• Membership agreementTo formalise the participation of Ministries from other countries in the MINERVA network

• Co-operation agreementTo formalise the participation of interested organisations (Universities, private companies, cultural institutions, etc., in the MINERVA Users Group

Page 15: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The Working Groups

• Inventories, discovery of digitised content, multilingual issues– Multilingualism and thesaurus

• Interoperability and Service Provision– Business Models

• Identification of user needs, content and quality framework for common access points– Small cultural institutions

• Identification of good practices and competence centres– Cost reduction

Page 16: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

PublicationsMinerva publishes

brochures about its activities, handbooks and guidelines on digitisation edited by its working groups, and an annual progress report of the NRG:

Page 17: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Publications• The Minerva brochure• 1st and 2nd Progress Reports of the

National Representatives Group (2002 and 2003)

• Technical Guidelines• Good practice handbook • Quality criteria for cultural web

applications

Page 18: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The good practice handbook

Provides useful information to the establishment, execution and management of digitisation projects.

It is a reasoned organisation of lessons learnt by the analysis of the data collected across Europe until May 2002.

The Handbook is enriched with on-line complementary information, and in particular a selection of existing guidelines on digitisation.

Page 19: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The structure of the HandbookIntroduction and background (Lund

Principles and the Minerva project)

10 Practical lessons learnt and information collected by the Minerva project best practice team. A collections of practical ‘rules of thumb’, to be considered by organisations who are establishing, executing or managing digitisation projects in the cultural sphere.

Page 20: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Practical GuidelinesThe material is broken down in

accordance with the stages in the digitisation life-cycle.

Each guideline description is structured as:

- Title,- Issue definition, which sets the scene

and introduces the problem(s) addressed,

- Pragmatic suggestions,- Notes or commentary.

Page 21: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The set of Practical GuidelinesDigitisation project planning

Selecting source material for digitisationPreparation for digitisationHandling of originalsThe digitisation processPreservation of the digital master materialMeta-dataPublicationIPR and copyrigthManaging Digital Projects

Page 22: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

One example: Digitisation project

planningThis is the first step in any digitisation project.Time spent on planning will pay dividends in

the easier management and execution of the project.

Lessons learnt:- the reasons for the project- human resources- research- risks

Page 23: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

the first lesson learnt in Digitisation Project Planning

The Reasons for the ProjectPragmatic suggestions:- concrete, explicit and documented aims- realistic when compared with available

resources- Steps of the project validated against

its aims- Clear justification for the project from

an institutional point of view

Page 24: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

the second lesson learnt in Digitisation Project Planning

Human ResourcesPragmatic suggestions:- Ensure sufficent staff to carry out the project- Assign staff to each task- Identify training requirements- Carry out training by using software and

hardware which will be used during the project

- Aim at small core of skilled dedicated staff (rather than large group of ‘occasional’ staff)

Page 25: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

the third lesson learnt in Digitisation Project Planning

ResearchPragmatic suggestions:- Research into other projects which are

addressing similar issues- it helps in avoiding mistakes and puts

project team in contact with others who have completed similar projects giving the opportunity to learn from their experience

- It adds credibility and enhances the results of the project

Page 26: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

the fourth lesson learnt in Digitisation Project Planning

RisksPragmatic suggestions:- Intellectual Property Rights

management- Guaranteeing that source material is

not corrupt and has been produced by authorised institutions

- Authenticity- Financing of the project- Level of skill in the project

Page 27: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

MINERVA 10 Quality Principles for cultural

websites

Commentary and explanations Hanbook

Page 28: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The 10 Pinciples transparent

effective maintained accessible

user-centred responsive multi-lingual

interoperable managed preserved

Page 29: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Supporting information associated to each principle:•A commentary, providing interpretation, background information and motivation for the principle

•A set of criteria to be used to assess whether or not a website is compliant with the principle

•A checklist, based on the criteria, to be used in assessing the website

•A set of practical and pragmatic tests and questions for the website owner to gain further insight into the compliance of his site

Structure of the Handbook

Page 30: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

How to use the guide

The importance of each principle varies with the life-cycle stage of the project

Principles Priority Matrix

stages of the life-cycle are the same as for the Minerva Good Practice Handbook and the Minerva Technical Guidelines

considering that this document is concerned with websites, rather than digitisation projects

Page 31: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Stages of the website life cycle• Website Planning

• Website Design • Content Selection • Digitisation Process• Storage and Preservation of the Digital Master

Material• Metadata Capture • Website Implementation • Online Publication• Ongoing Maintenance

Page 32: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The “scoring”

For each principle-stage pair, a value between 1 and 3 is provided:

• 1 – Low priority

• 2 – Mid priority

• 3 – High priority

Page 33: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

The matrixPlan Design Content

SelectDigitise Store &

Preserve Masters

Meta-DataCapture

Implement Online Publish

OngoingMaintain

Transparent 2 3 1 1 1 1 3 3 2

Effective 2 3 3 1 1 2 3 3 2

Maintained 2 1 2 2 1 1 1 3 3

Accessible 3 3 1 2 1 1 3 1 1

User-centred 2 3 1 1 1 1 3 1 2

Responsive 2 2 3 1 1 1 2 3 3

Multi-lingual 3 3 2 2 1 1 3 2 1

Interoperable 3 3 1 3 2 3 3 2 2

Managed 1 1 3 1 2 1 1 1 1

Preserved 1 1 2 3 3 3 1 1 2

Page 34: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Most critical stages• Website planning• Website design • Website implementation• Online publication

Maintenance of the site should guarantee the quality of the website in the future

Multi-linguality and Interoperability are very important: they must be planned early into the website and cannot be ‘bolted on’ later

Page 35: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

One example

Multi-lingualityMulti-linguality

Page 36: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Multi-linguality – introduction and

commentaryVII Quality Principle:

” A quality website must be aware of the importance of multi-linguality by providing a minimum level of access in more than one language”

Websites are a means for the public to access online cultural heritage.

Language can be an important barrier to access.

The website owner should focus on providing as much as possible of the website in as many (and as popular) languages as possible. At a basic level: outline of the content and purpose of the website in at least one other official language of the EU.

Multi-linguality should be planned at the earliest stage of website design.

Page 37: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Multi-linguality - criteria• Some site content should be available in more than one language• Sign language may be supported• Non-EU languages spoken by immigrant communities may be

supported• Site identity and profile information should be available in as many

languages as possible• The core functionality of the site (searching, navigation) should be

available in multiple languages• Ideally, static content (images and descriptions, monographs, other

cultural content) should also be available in multiple languages• Switching between languages should be easy• The site structure and layout should not vary with language – site

design and user interface language should be logically separate.• Multi-linguality should be driven by a formal multi-linguality policy• Site elements should be reviewed in terms of the multi-linguality

policy.• Steps should be taken if site elements are not as multi-lingual as they

should be.

Page 38: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Multi-linguality: first criteria / check list /

practical testThe CRITERIA: “Some site content should be available in more than one language”

Within the CHECK-LIST:Yes/ No/ n.a.

Some site content available in more than one language □ □ □

The PRACTICLE TEST: “Does the site have any multilingualmulti-lingual content ?”

Page 39: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

Key messagesQuality must be planned into a website

from the start The user is critical – involve him at

every stage Relationships with other online

resources (interoperability) and with future resources (long term preservation) must be given due thought

Page 40: The MINERVA framework Good Practices in Digitisation Cultural websites quality principles Antonella FresaWarsaw, 1 February 2005 Ministerial NEtwoRk for

For further information: www.minervaeurope.org

Thank you

Antonella Fresa, MINERVA Technical [email protected]