A30

A30

A315

A315

A4

A4

A4

A4

A3113

A3044

A3044

A3044

A408

A437A312

M4

M4

M4

M25

M25

J14

J15

J4b

J4a

J3

J4

HOL L O W AY L A N E

HA

TC

H L

AN

E

SI PS

ON

RO

A

D

B A T H R O A D

B A T H R O A D

S T A I N E S R O A D

G R E AT S O U T H WE S T R

O A D

TH

E PAR K

W

AY

FAG

G’ S

RD

TH

E CA

US

EW

AY

TU

NN

EL

T2 & T3

Business

T5

Long StayT5

Business

T5

Short Stay

T5

Pod Parking

T4

Short Stay

T2

Short Stay

T1a

Short Stay

T3

Short Stay

T4

Long Stay & Business

Terminal 4Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 5Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 2CentralBus Station

Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 3

T2 & T3

Long stay

Heathrow Airport

London

SloughReadingThe West

N

0km

0mi 1mi0.5mi

0.5km 1.5km1km

HertzEnterpriseEuropcarNationalAlamo

DollarThrifty

AvisBudget

AvisBudget

Sixt

Version 37 Heathrow ©2017 LHR Airports Limited. Published June 2017.

ContentsHeathrow Airport overview 1

Check-in 2

Departure lounge 3

Arrivals

Arrivals 4

Onward travel 5

Heathrow AirportOverview

8

15

16 17

18 19

11

Zone A

Zone B

Zone C Zone D Zone E Zone F

Zone G

Zone H

12

1

3

4

2

7

5

9 10

13

Security

Oversizebaggage

Oversizebaggage

Fast Track

Along to6 Hilton

(via walkway)

EntranceEntrance

Departures

Special assistance

14

Version 37 Heathrow ©2017 LHR Airports Limited. Published June 2017.

ShoppingExcess Baggage Company 9

TBC 5

WHSmith 10

Food and drinkCaffè Nero 13

Services

Airline service desk 1–4

Bureau de change

Travelex 11, 12

VAT refunds 11 managed by Travelex

Cash machine

Commercial exports 7

Escalator

Hotel

Hilton 6

Yotel 14

Lift

Postbox

Multi-Faith prayer room

Repack area

Seating

Oversize baggage 16, 17

Special assistance 8

Stairs

Telephone

Toilets

Accessible toilet All

Baby care 15, 18

Drinking 15, 19 fountain

VAT refunds 11 managed by Travelex

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

Terminal 4Check-inLevel 2 and mezzanine

Mezzanine

ContentsHeathrow Airport overview 1

Check-in 2

Departure lounge 3

Arrivals

Arrivals 4

Onward travel 5

Ticket desksAeroflot 4

Air France 4

Air Malta 3

Alitalia 4

Arik Air 3

Azerbaijan Airlines 3

Bulgaria Air 1

China Eastern Airlines 4

Delta Air Lines 4

Etihad Airways 1

Gulf Air 3

Jet Airways 2

Jat Airways 2

Kenya Airways 4

KLM Royal Dutch Airlines 4

Korean Air 4

Kuwait Airways 2

Malaysia Airlines 1

Qatar Airways 1

Saudi Arabian Airlines 3

Sri Lankan Airways 1

Tunisair 3

United Airlines 3

1310

17 1918

95

4

23222120 24 25

3 12

27 30 31 32 34 35

33

36 37

61 60

38 4039 41 42 43 44

55

4645

565758

47 48

50

51

6514

29

5952

8

28

62

26

63 64

16

11

54

Security

1a 1b

1c

6a 6b

7

8

9

21

10 11

19

20

Gates 2–5

10 minute walk

Multi-faithprayer room

Gates 12–17

5 minute walk

Entrance from Check-in

Up to12 Air India lounge

Down to6 Smoking area7 Airline service desks

Down to53 Etihad Airways

lounge

Up to15 Malaysia

Airlines lounge

Up to49 View

Heathrow

Gates 22–25

15 minute walk

Costa Coffee Express

Version 37 Heathrow ©2017 LHR Airports Limited. Published June 2017.

Services

Airline lounges

Air India lounge 12

Etihad Airways 53 lounge

Falcon Gold 16 Gulf Air lounge

Malaysia Airlines 15 lounge

Qatar Airways 11 Premium lounge

Skyteam lounge 54

Airline service desks 7

Bureau de change

Travelex 26, 33

VAT refunds 33 managed by Travelex

Cash machine

Commercial exports 62

Escalator

Information

Internet facility

Lift

Multi-Faith prayer room next to Gate 5b

Pharmacy 41

Play area 8

Postbox

Seating

Smoking area 6

Special Assistance 28

Stairs

Telephone

Toilets

Accessible toilet All

Baby care 63

Drinking 63 fountain

Family toilets 63

VAT refunds 29 managed by Travelex

View Heathrow 49

Observation Deck

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

ContentsHeathrow Airport overview 1

Check-in 2

Departure lounge 3

Arrivals

Arrivals 4

Onward travel 5

Terminal 4Departure LoungeLevel 2

Sunglass Hut 4, 35

Swarovski 44

Ted Baker 40

Thomas Pink 24

The Book Shop by WHSmith 57

Valentino 18

Watches of Switzerland 25

WHSmith 10, 48, 61

World Duty Free 9, 30, 31, 55

World of Whiskies 36

ShoppingBoots 41

Boots 58

Bottega Veneta – Opening Summer 2017 20

Burberry 5

Bvlgari 19

Cartier 2

Cath Kidston 39

Caviar House & Prunier 47

Dixons Travel 13, 38

Glorious Britain 43

Gucci 22

Hamleys 56

Harrods 1, 34

Hugo Boss 17

Jo Malone 46

Kurt Geiger 37

Lacoste 45

Montblanc 32

Mulberry 23

Rolex 27

Rolling Luggage 42

Saint Laurent – Opening Summer 2017 21

Food and drinkCafés

Apostrophe 52

Carluccio’s 51

Costa Coffee 29

Pret A Manger 14

Bars and restaurants

Caviar House & Prunier Seafood Bar 59

Comptoir Libanais 50

Prince of Wales 60

The Commission 3

Version 37 Heathrow ©2017 LHR Airports Limited. Published June 2017.

ShoppingBoots 10

Excess Baggage Company 2

We Know London 3, 11

WHSmith 8

World Duty Free 12, 13

Food and drinkCosta Coffee 6

The Windsor Castle 15 by JD Wetherspoon

Services

Baggage 16–18

enquiries

Baggage reclaim

Bureau de change

Travelex 5, 7

Car rental 1

Cash machine

Chauffeur services 4

Customs

Escalator

Help point

Hotel

Yotel 14

Information

Left baggage 2

Internet facility

Lift

Meeting point

Multi-faith

prayer room

Seating

Stairs

Telephone

Ticket sales

Heathrow Express 9

Toilets

Accessible toilet All

Baby care All

Drinking 19, 20 fountain

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

ContentsHeathrow Airport overview 1

Check-in 2

Departure lounge 3

Arrivals

Arrivals 4

Onward travel 5

Terminal 4ArrivalsGround floor and mezzanine

43

1

8

7

9

1617 18

65

1210

16

1913

20

2

11

Public area

Passenger area

Entrance Entrance

Exit from Baggage reclaim hall

Trains to London

Heathrow Express

Down to

for Terminals 2 & 3

Down to

Underground

98

6543

2

3A OOG

7B7A

1

Mezzanine

15

14

Food and drinkCosta Coffee 6

The Windsor Castle 12 by JD Wetherspoon

ShoppingBoots 10

Excess Baggage Company 2

We Know London 3, 11

WHSmith 8

Services

Bureau de change

Travelex 5, 7

Bus stop

Cash machine

Car rental 1

Chauffeur services 4

Cycle parking

Escalator

Help point

Hotel

Yotel 13

Hilton 14

Information

Internet facility

Left baggage 2

Lift

Meeting point

Motorcycle parking

Seating

Smoking area

Stairs

Taxi rank 17

Telephone

Ticket sales

Heathrow Express 9

Hotel by Bus 15

National Express 16

Toilets

Accessible toilet All

Baby care All

Drinking 19 fountain

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

328

7

9 9

1011

15 16

65

1

4

18

17

19

EntranceEntrance

Trains to London

Heathrow Express

Down to

for Terminals 2 & 3

Down to

Underground

11 12 13 14

23 24 2526

27

171615

6 7

21

1098

2 3

Exit fromBaggage reclaim hall

Up to12 The Windsor Castle13 Yotel

Up to14 Hilton

Version 37 Heathrow ©2017 LHR Airports Limited. Published June 2017.

ContentsHeathrow Airport overview 1

Check-in 2

Departure lounge 3

Arrivals

Arrivals 4

Onward travel 5

Terminal 4Arrivals (Onward travel)Ground floor

Bus and coach stop allocationBuses – Local & TfL 6–7 482, 490, 555, 557

Hotel by bus 10

Hotel Hoppa 11

Express coach – National Express 12–14

Group travel – pick up 16–17

Car rental (off airport) 23 Dollar Thrifty, Sixt

Car rental (on airport) 2 Avis, Budget, Europcar National Alamo, Enterprise, Hertz

Car parking (off airport) 21 Click Park, Purple Parking, Purple Parking Business, Reeds

Car parking (on airport) 3 Business, Long stay, Help bus