Telephone and Voice Mail Quick Reference Guide · 2009. 4. 1. · Voice Mail Log into Voice Mail To log in from your own phone 1. Press the Messages button on your phone. 2. Select

ADTRAN® IP 712 and IP 706 Phones ADTRAN – Polycom® IP 650, IP 601, IP 501, and IP 430 Phones

Telephone and Voice MailQuick Reference Guide

Table of Contents4

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Voice Mail Quick Reference Guide

Voice Mail Handling Quick Reference Guide

Personal Phone Manager Quick Reference Guide

IP 700 Series Quick Reference

IP 712 Phone

IP 706 Phone

ADTRAN-Polycom Quick Reference

IP 601 Phone

IP 650 Phone

IP 501 Phone

IP 430 Phone

Voice MailLog into Voice MailTo log in from your own phone1. PresstheMessagesbuttononyourphone.2. SelectConnectfromthegraphicdisplay.3. Enteryourextension,thenpress#(orsimplypress# whenaccessingvoicemailfromyourextension).4. Enteryourpassword(defaultpasswordis1234), thenpress#.Voice Mail setup wizard1. Logintoyourvoicemailsystemandfollowthe voiceprompts.2. Press1torecordyourfullname(firstname/lastname).To log in from another phone or check messages remotely1. Dialyourvoicemailsystemaccessnumber. Accessnumber:_________________________2. Enteryourextension,thenpress#.3. Enteryourpassword,thenpress#.

Listen to Messages1. Logintoyourvoicemailsystem.2. Press1tolistentoyourmessages.(IfAuto Playis enabledonthesystem,theMain Menuoptionswill beskippedandmessageswillplaybasedonthe dateandtimeofarrival.)3. Press1toskiptheDate/Timeandgodirecttomessage.4

Playback Options1playmessagefrombeginning4playpreviousmessage5playenvelope6playnextmessage7deleteorrestoremessage8forwardmessage9callsender *returntoMainMenu

Record Your Standard Greeting1. Logintoyourvoicemailsystem.2. Press*toaccesstheMain Menu.3. Press3toaccessthe GreetingsMenu.4. Press1toaccesstheStandard Greetingsoptions.

Standard Greetings Options 1enablestandardgreeting 2reviewgreeting 3recordgreeting 4deletegreeting *returntoGreetingsMenu

Main Menu Options1listentomessages3recordgreetings4accessmailboxoptions

5checkadifferentmailbox *repeattheseoptions

Change Your Password1.Logintoyourvoicemail

system2. Press*toaccessthe Main Menu.3. Press4forMailbox

Options.4. Press2forAdministrative

Options.5. Press1tochange thepassword.6. Afterthetone,enteryour newfour-digitpassword andpress#.7. Press*toreturnto MailboxOptions.

Mailbox Options

Message Playback Options Forwarding Options

Greetings Menu Standard/Alternate Options Default Options

Notification Options Administrative Options Name OptionsMailbox Options

Press1tolistentomessages.Press3torecordgreeting.Press4toaccessMailboxOptions.Press5tocheckadifferentmailbox.Press*torepeattheseoptions.

* Only the following Message Controloptions are available while amessage is playing:

Rewind 1Pause 2FastForward 3Replay/PreviousMessage 4PlayEnvelope 5NextMessage 6Delete/RestoreMessage 7ForwardMessage 8CallSender 9MainMenu *

* Only the followingEnvelope Control options areavailable while a messageenvelope is playing:PreviousMessage 4PlayEnvelope 5NextMessage 6Delete/RestoreMessage 7ForwardMessage 8CallSender 9MainMenu *

ReplayCurrentMessage 1PreviousMessage 4PlayEnvelope 5NextMessage 6Delete/RestoreMessage 7ForwardMessage 8CallSender 9MainMenu *

SendMessage 1Cancel/ReturntoPlaybackMenu *

StandardGreetingOptions 1AlternateGreetingOptions 2DefaultGreetingOptions 3MainMenuOptions *

Enable 1Review 2Record 3Delete 4GreetingsMenu *

Enable 1Review 2GreetingsMenu *

NotificationOptions 1AdministrativeOptions 2MainMenu *

Enable/DisableEmail 1MailboxOptions *

Password 1Review/RecordName 2Enable/DisableEnvelopePlayback 3Enable/DisableAutoPlay 4MailboxOptions *

Review 1Re-record 2AdministrativeOptions *

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Voice Mail

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Personal Phone ManagerAccessing the Personal Phone ManagerEachuseroftheNetVanta®7100SystemhasaccesstothePersonalPhoneManager.ThisWeb-basedGraphicalUserInterface(GUI)providesaccesstoyourvoicemail,listsofreceivedanddialedcalls,accountinformationandpersonalsettings.

1. OpenyourWebbrowser.EntertheIPaddressor DNSnameoftheNetVanta7100:

(___________________________________).

Thedefaultisusedinthefollowingexample:

Changing Your Account SettingsYoucannavigatethroughthePersonalPhoneManagerusingthetabsatthetopofthescreen.

Home ViewalistofallSPREcommands.Thislistdoesnotindicatewhetherornotthecommandisavailabletothisstation.

Directories Viewentriesinthe User Directory, Speed DialandCaller IDListforahistoryofincomingcalls.ViewtheDialed NumberListforahistoryofoutboundcalls.Usethe“ClicktoDial”buttontoplacecall.

User SettingsSpecifyPrimary EmailandSecondary EmailaddressesforsystemcorrespondenceaswellaschangeyourVoice Mail PIN.SelectApply Changes.

2. EnteryourExtensionandvoicemailPIN.SelectLog In. (DefaultPINis1234)

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Personal Phone ManagerPhone SettingsEnableCall Forwardingandenteranextension.Thephoneissuesabrieftoneasanalertthatthephonehasbeenforwarded.EnableDo Not Disturb(DND)foryourline.WhenDNDisenabled,allcallsgodirectlytoyourCallCoveragelist.SelectApply Changes.

Voice MailView Voice MailsViewdetailsforcurrentvoicemailmessagessuchasdate,messageauthorandthemessagelength.

Mailbox SettingsStep 1. Confirm Email Addresses/Message Playback Settingsn SpecifyaPrimary EmailandaSecondary Email (optional) addressfornotificationwhennewvoicemailmessages arereceived.n EnablePlay Envelopestoplaybackthecallingpartyand thedate/timeinformationprecedingamessage.n EnableAuto-Play Messagestoautomaticallybeginplayback uponloggingintovoicemail.n SelecttheNotification Type fortheprimaryemail.Itisoptional

toselectatypeforthesecondaryemail.Attach WAVsendsthevoicemailmessageasaWAVfileattachedtotheemailnotification.Text Onlysendsanemailmessagewithtextdescriptionofthevoicemessage.Do Not Emaildoesnotnotifytheuserviaemail.

Call Coverage SpecifytheCall Coverage SettingsforyourincomingcallsbyselectingBusy Signal, Go To Voice Mail, Go To Auto Attendant,Ring Extension, Ring OperatorandRing External Numberfromthedropdownmenus.Enteranyadditionalinformationwhenprompted,suchasextensionnumber,numberofrings,autoattendant,etc.SelectApply Changes.

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Personal Phone ManagerStep 2. Notification ScheduleSelectingQuick Setupallowsyoutosetyourvoicemailtonotifyyourprimaryorsecondaryemailaddressuponreceivingavoicemessageduringweekdaysorweekends.TheemailaddressesmustfirstbesetinStep1.

3.Selecteithertheprimaryorsecondaryemailaddressfor thenotificationtype(addressesareconfiguredunderthe User Settingstab).

4.SelectApplytosavechanges.

Toeditaschedule,selecttheStart Day/Timetextlinkinthedetailtable.Todeleteanexistingschedule,selectDeletenexttothescheduleinthedetailscheduletable.

SelectingAdvanced Setupallowsyoutospecifypreciseschedulesforvoicemailnotification.Schedulesappearinboththegraphicscheduledisplayandthescheduledetailtable.Tocreateaschedule,completethefollowingsteps:

1.SelecttheAdd Rangebuttonbelowthegraphic scheduledisplay.

2.Enterthestartandendtimesfortherange.(A“range”isa rangeoftimeduringtheweekthatwillhavethesame notificationtype.)

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Personal Phone ManagerHelpful Hints: n Rangescanbeaddedinthemiddleofanexistingschedule tobreakupthetime.Forexample,totheexistingschedule of8:00AMto5:00PMthatnotifiestheprimaryaddress,you canaddasecondrangebetween12:00PMand1:00PM thatsamedaythatnotifiesthesecondaryemailaddress.n Tocreatearangethatrunsthroughtheendoftheweek, settheEnd Day/TimetobeSaturday at 11:59 PM.

User Status

Viewthestatus(Idle, Busy,orRinging)ofothersystemusers.ToadduserstoyourUser Status Monitor,chooseSelect Users,pickthenamesfromthedirectorylist,andchooseShow Selected Users.

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ADTRAN®

IP 700 SeriesForwarding CallsToforwardcallstoanotherextension:

1. PresstheMoresoftkeyontheidelscreen.

2. PresstheForwardsoftkey.

3. Entertheextensiontowhichcallswillbeforwarded.

4. Usingthenavigationarrows,highlightAllandpresstheEnablesoftkey.PressOk.

5. Tocancelcallforwarding,selecttheForwardsoftkeyandthenselectDisable.

Enabling Do Not Disturb (DND)TheDNDfeaturepreventsthephonefromringingorpagingoverthespeakerwhenincomingcallsarereceived.Toenable:

1. PressMenu.

2. Press3forFeatures.

3. Press2forDND Off.

4. Selectthe DND Onsoftkey.

5. PresstheExitsoftkeyuntiltheidlescreenappears,orpressCANCELonthenavigationbartoreturndirectlytotheidlescreen.

Conferencing a CallToconferenceathirdpartyintotheactivecall:

1. PresstheConferencefunctionkeyduringanactivecall.Theactivecallwillbeplacedonhold,andtheexclusiveholdiconappears.

2. Thenextavailablelinedisplaystheringbackicon.

3. Attheprompt,enterthephonenumberofthethirdpartytoadd.

4. Whenthesecondcallisconnected,presstheConferencekeyagaintoaddthecalltotheconference.Theconferenceiconwilldisplay.

Only three parties can be conferenced at a time. If one party disconnects, another party can be added.

ADTRAN®

IP 700 SeriesMaking a CallTomakeacallusingthehandset,headset,orspeaker:

1. Pickupthehandset,orpressthespeakerkey,orifusingtheheadset,presstheHeadsetkey.

2. Listenforthedialtone.

3. Dialthedesirednumber.

Answering a CallToansweracallusingthehandset,headset,orspeaker:

1. Pickupthehandset,orpresstheheadsetkey,orpresstheSpeakerkey.

2. Ifyouhavemultipleincomingphonelines,pressthekeynexttotheextensionreceivingthecall.

Ending a CallTodisconnectfromacall,useoneofthefollowing:n PresstheGoodbyefunctionkey.n Returnthehandsettothecradle.n Presstheheadsetkey(ifusingtheheadset).n Pressthespeakerkey(ifusingspeaker).

Redialing a NumberTodialthelastnumbercalled,presstheRedialsoftkeyontheidlescreen.IftheRedialsoftkeyisnotdisplayed,presstheMoresoftkey.Theredialhistoryscreenwilldisplay.Usethenavigationarrowstoscrolltoapreviouslydialednumber,thenpresstheDialsoftkey.

Transferring a CallTouseunattendedtransfer:

1. Duringanactivecall,selecttheTransferfunctionkey.

2. Dialtheextensiontowhichtotransferthecall.

3. PresstheTransferkeyagainwhenyouheartheextensionring.Thiswilldisconnectyoufromthecall.

Touseattendedtransfer:

1. Duringanactivecall,selecttheTransferfunctionkey.

2. Dialtheextensiontowhichtotransferthecall.

3. Listenforthesecondcalltoconnect.

4. PresstheTransferkeytotransferthecall.

5. Ifthepartydoesnotanswer,presstheCancelsoftkeytodisconnectthenewcallandreturntotheoriginalcall.

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ADTRAN®

IP 700 SeriesAdjusting LCD Contrast1. PressMenu.

2. Press2forPhone Settings.

3. Press5forContrast.

4. Pressthe+(plus)or-(minus)softkeysuntilthedesiredcontrastisreached.

5. PresstheOksoftkeyorOKonthenavigationbar.

6.PresstheExitsoftkeyuntiltheidlescreenappears,orpressCANCELonthenavigationbartoreturndirectlytotheidlescreen.

Directory and Call History ShortcutsUsethearrowsontheNavigationBartoquicklyaccessthePersonalContactsDirectory,PlacedCallsList,MissedCallList,orIncomingCallsList.

This is a basic quide to using your phone. For more detailed information, refer to the IP 700 Series Phone User Manual, as well as other resources available at:www.adtran.com/phones

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ADTRAN®

IP 700 Series Phone IconsIcon Icon Name Description

OnHook/Idle ThelinehasregisteredwiththeSIPserverandisavailableforuse.

NotRegistered ThelinehasnotregisteredwiththeSIPserverandisnotavailableforuse.

AlarmBell Thelineisreceivinganincomingcall.

InUse Acallisactiveontheline.

SpeedDialEntry Thelineissettospeeddial.

DND

DND-Enabled

ThefirsticonindicatesthatthelinekeyisdedicatedtotheDoNotDisturb(DND)feature,butisnotactivated.OncetheiconappearswithanXthroughit,DNDisactivatedandincominglineswillnotring.

Hold Acallisonhold.

CallsForwarded Thelineisforwardedtoanotherextensionornumber.

CallConferenced Athree-wayconferencecallisinprogressontheline.

SpeakerwithVolume

SpeakerwithNoVolume

Theplus(+)endofthevolumecontrolbarhasbeenpressedtoincreasevolume.

Theminus(-)endofthevolumecontrolbarhasbeenpressedtodecreasevolume.

VoiceMail Indicatestheuserhasvoicemail.

LineSeized Thelinehasbeenseizedbyanothermemberofaringgroup.Thisicononlydisplaystothemembersthatdidnotanswerthecall.Thisicondisplaysforapproximately5secondsbeforebeingreplacedwiththein-useicon.

ProgressingRingback Thelineiscurrentlymakingacall.

BusyLampField

LineIsInUse

ThelineissetasaBusyLampField(BLF)andismonitoringanotherphonethatisnotinuse.

ThelineissetasaBusyLampField(BLF)andismonitoringanotherphonethatisinuse.13

ADTRAN®

IP 700 Series Phone Function KeysFunction Key Icon Name Description

Messages MessagesLEDilluminatesBluetoindicatemessagewaiting

TheLEDcanbeconfiguredtoilluminatesolid,flash,orblinktoindicatethemessagecount.Itcanbesettodirectlyaccessvoicemailbypressingthemessageindicatorkey.Contactyoursystemadministratorformoreinformation.

Hold Hold Presstoplacethecurrentcallonhold.

Transfer Transfer Presstoinitiateacalltransfer.

Conference Conference Acallisactiveontheline.

SpeedDialEntry Presstoaddathirdpartytoanactivecall.

Directories Directories PresstoaccesstheSystemandPersonalContactsdirectories,aswellasdisplayplaced,missed,andincomingcallhistories.

Goodbye Goodbye Presstodisconnectfromthecurrentcall.

Mute LEDflashesRedwhenactive

Presstosilencethespeaker,handset,orheadsetmicrophone.Pressthemutekeyagaintoreactivateaudio.

Headset LEDilluminatesGreenwheninuse

Indicatesthattheheadsetisactive.Youmusthaveaheadsetconnectedtoyourphonetousethisfunction.

Speaker LEDilluminatesGreenwhenactive

Presstoenablethespeaker.

Volume VoiceMail Theringervolumeisadjustedusingthisfunctionkeywhilethephoneisidle.Thecallvolumeisadjustedusingthisfunctionkeyduringanactivecall.Pressthe+(plus)endofthekeytoincreasethevolumeorpressthe–(minus)endofthekeytodecreasethevolume.

+

–14

15

IP 712 Phone

+

-

Directories

Messages

Transfer

Conference

Hold

Goodbye

Menu CancelOK

12 ABC

4GHI

3DEF

5JKL

6MNO

7PQRS

8TUV

9WXYZ

* 0 #

1 2 3

4 5 6

7 8 9

* 0 #

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

Line/Speed Dial KeysLabels (for lines or speed dial)appear in the graphic display.

Graphic DisplayShows information about calls,messages, soft keys, time, date,and other relevant data.

NavigationUse to display the main menu, scrollthrough settings and directories.

Soft KeysLabels for context-sensitivefunctions that appear in thegraphic display screen above.Use the soft keys to select fromcontext-sensitive options.

Feature KeysDedicated buttons forfrequently used functions.

AdjustableVolume Keys

Use to control the volumeof the handset and speaker.

Raise the volume bypressing the top (+) and

lower the volume bypressing the lower (-).

Mute, Headset,and Speaker

Phone Buttons

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IP 706 Phone

+

-

Directories

Messages

Transfer

Conference

Hold

Goodbye

Menu CancelOK

12 ABC

4GHI

3DEF

5JKL

6MNO

7PQRS

8TUV

9WXYZ

* 0 #

1 2 3

4 5 6

7 8 9

* 0 #

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

Line/Speed Dial KeysLabels (for lines or speed dial)appear in the graphic display.

Graphic DisplayShows information about calls,messages, soft keys, time, date,and other relevant data.

NavigationUse to display the main menu, scrollthrough settings and directories.

Soft KeysLabels for context-sensitivefunctions that appear in thegraphic display screen above.Use the soft keys to select fromcontext-sensitive options.

Feature KeysDedicated buttons forfrequently used functions.

AdjustableVolume Keys

Use to control the volumeof the handset and speaker.

Raise the volume bypressing the top (+) and

lower the volume bypressing the lower (-).

Mute, Headset,and Speaker

Phone Buttons

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Phone Feature Quick ReferencePlace a Call PickuphandsetorpresstheSpeakerphonebutton.Enterthedesirednumberorenterthenumberonthekeypad.ThenpresstheDialsoftkey.

Answer a CallPickupthehandset,presstheAnswersoftkey,ortheSpeakerphonebutton.

HoldOnceacallisestablished,presstheHoldbutton(orHoldsoftkey)toplacethecalleronhold.Toretrieveacallonhold,presstheHoldbutton,Resumesoftkey,ortheLinekey.

MuteWhileacallisactive,presstheMutebuttontomutetheaudioyouaresendingtotheotherparty.PresstheMutebuttonagaintoun-mute.

Unattended Transfer Onceacallisestablished,presstheTransferkeyorTransfersoftkeyandenterthetarget’sextension.Oncethephonestartsringing,presstheTransferkey(orTransfersoftkey)againtocompletethetransfer,orsimplyhanguptocompletethetransfer.Attended TransferOnceacallisestablished,presstheTransferkeyorTransfersoftkeyandenterthetarget’sextension.Oncethetargethasanswered,announcethecallerthenpresstheTransferkey(orTransfersoftkey)tocompletethetransferorhangup.

Blind Transfer Onceacallisestablished,presstheTransferkeyorTrnsfersoftkey,thentheBlindsoftkeyandenterthetargetextension.

Park CallOnceacallisestablished,presstheMoresoftkey,thenpressPark,enteraParkZonenumber(0to9),thenpresstheParkbuttonagainorusetheParkZoneBusyLampField(BLF).

Retrieve Parked CallObtaindialtone.PressthePickupsoftkey,entertheParkZonenumber(0-9),andthenpresstheRetrievesoftkeytopickupthecall.

PageObtaindialtone.DialoverheadpagingextensionorSPREcode(________).Pagetheparty,thenhangup.

Conference (Three-Way)Whileonacall,presstheConferencebutton(orselecttheMoresoftkey,thenpresstheConferencesoftkey),anddialthethird-party’sextension.Oncethepartyhasanswered,presstheConferencebutton(ortheConferencesoftkey)againtoconnecttheparties.

Forward CallPresstheForwardsoftkey.Enterthedestinationextension(oroutsidenumber),andthenpresstheEnablesoftkey.Whenenabled,allincomingcallswillbere-directedtotheforwardedextensionornumber.

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Phone Feature Quick ReferenceDisable ForwardingPresstheForwardsoftkey,andthenselectDisable.

Do Not DisturbPresstheDo Not DisturbbuttontoenableordisableDo-Not-Disturbmode.DisablebypressingtheDo Not Disturbbuttonagain.

Hands-free Auto-Answer IntercomDial**infrontofanyIPphoneextensionnumbertoinvokehands-freeauto-answerintercom.

Hands-free Auto-Answer Intercom Do not DisturbToBlockhands-freeintercomcallstoyourextension,Dial*97x (where x = 1-Block, 0-Unblock.(ThisfeatureisdependantuponusersClassofService.)

Access Call ListsToaccessthecalllists,presstheCall Lists(IP501)ortheDirectories(IP601)button.Usetheup/downarrowstoscrollthroughthecalllists.PresstheSelectsoftkeytoselectacalllist.PresstheExitsoftkeytoexitthecalllists.

System Speed DialDial*25plusthetwodigitsystemspeeddialnumber(00to99).

Speed Dial ProgrammingPresstheDirectoriesbutton.Select Contact DirectoryfromDirectoriesmenu.PresstheMoresoftkey,thenpressAdd.Usingthekeypad,entertheFirstname,LastNameandPhoneNumber(contact).PresstheSavesoftkeytosave.PresstheExitsoftkeytoexitthedirectory.

Speed DialingPressthelinekeybuttonthatcorrespondstothenumberyouwishtodial.

Last Number Redial PresstheRedialbuttontodialthelastnumberthatwasdialedfromthephone.

Line/Speed Dial KeysLabels (lines or Speed Dial Ids)appear in the graphic display.

Graphic DisplayShows information about calls,messages, soft keys, time, date, andother relevant data.

Display ControlUse to scroll through lists, select(check symbol) and delete (‘x’ symbol)controls for options and text withinmenus and control text/number entry.

Soft KeysLabels (or context-sensitive functions)appear in the graphic display screenabove. Use the soft keys to select fromvarious context-sensitive options.

Feature Keys

Headset

Microphone Mute

Speaker PhoneAdjustable Volume Keys

Hold

Feature Keys

Dial Pad

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IP 601 Phone





Feature Keys

Headset

Microphone Mute

Speaker PhoneAdjustable Volume Keys

Hold

Feature Keys

Dial Pad

20

IP 650 Phone





Feature Keys

Adjustable Volume Keys

Feature Keys

Dial Pad

Headset

Microphone Mute

Speaker Phone

Hold

21

IP 501 Phone

Soft KeysLabels (or context-sensitive functions) appearin the graphic display screen above. Use thesoft keys to select from various context-sensitive options. Graphic Display

Shows information about calls,messages, soft keys, time, date, andother relevant data.


Feature Keys

Adjustable Volume Keys

Feature Keys

Dial Pad

HeadsetMicrophone Mute

Speaker Phone

Hold


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IP 430 Phone

EN1028BCopyright©2008ADTRANInc.Allrightsreserved.ADTRANbelievestheinformationinthispublicationtobeaccurateasofpublicationdate,andisnotresponsibleforerror.Specifications

subjecttochangewithoutnotice.ADTRANandNetVantaareregisteredtrademarksofADTRAN,Inc.anditsaffiliatesintheU.S.andcertainothercountries.Allothertrademarksmentionedinthisdocumentarethepropertyoftheirrespectiveowners.Five-yearwarrantyappliesonlytoproducts

soldinNorthAmerica.ADTRANproductsmaybesubjecttoU.S.exportcontrolsandothertraderestrictions.Anyexport,re-export,ortransferoftheproductscontrarytolawisprohibited.Formore

informationregardingADTRAN‘sexportlicense,pleasevisitwww.adtran.com/exportlicense

Documents

Telephone and Voice Mail Quick Reference Guide · 2009. 4. 1. · Voice Mail Log into Voice Mail To log in from your own phone 1. Press the Messages button on your phone. 2. Select