Mon – Fri 08:00 – 18:00

Tel: 0845 017 8741

Resolution / Escalation

TV Troubleshoot

Install Date Installer ID

Customer Details

Sat 09:00 – 17:00

Work Order NumberCustomer Name /

Number

Problem(s) observed on site

□ □ □ □

Home Installation Area Clean Up (Customer to initial)

Engineer Signature

Customer Signature

Please initial to confirm that the installation area has been left as it was found and that no

accidental damage was caused by the engineer (marks on walls or stained flooring). If you did

notice accidental damage, do not initial here, and describe it below.

Customer Signature

Service Quality (Customer to indicate)

Excellent Good Average Not Satisfactory

This installation has been completed by OrderWork Ltd, Building 3, Chiswick Park, 566 Chiswick High Road, London, W4 5YA. The John Lewis Partnership does not accept any liability for

Customer Signature

Engineer Comments

Customer Comments

This installation has been completed by OrderWork Ltd, Building 3, Chiswick Park, 566 Chiswick High Road, London, W4 5YA. The John Lewis Partnership does not accept any liability for

work undertaken by OrderWork Ltd. This does not affect any rights that you may have under the Supply of Goods and Services Regulations 1982, the Sale and Supply of Goods to

Consumers Regulations 2002, or the Distance Selling Regulations 2000. By signing the above you agree that the installation has been completed to your satisfaction and the system is fully

operational unless otherwise indicated and you are either the customer or his/her authorised representative. If you have any questions regarding your installation please contact our customer

services team on 0845 017 8290 Monday to Friday 08:00 – 18:00 Saturday 09:00 – 17:00.