8/6/2019 Technical Writer, Information Specialist, Useability Specialist

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JAN M. EMIGH

TECHNICAL WRITERLeading By Personal Example

PROFILEHighly focused and motivated internal communications analyst and technical writing professional able to work both independently and collaboratively in a varietyof settings, conditions, and environments. Driven to succeed and contribute, able to work with, motivate, and mentor diverse teams, while leading by example asan individual contributor. Highly motivated, creative professional with a can do attitude and exceptional interpersonal skills.

Technically savvy with knowledge of software development. Able to remain calm and work well in high pressure situations, constantly seeking new challenges. Widely recognized as a quick learner and articulate communicator with excellent organizational and interpersonal skills.

* Always on schedule and within budget on projects, able to prioritize and handle multiple tasks while effectively achieving and exceeding both corporate and project goals. Hard working, reliable, committed to professionalism, and able to multi-task effectively.

* Proven technical skills utilized in driving profitable and cost effective coll

aboration between information technology and critical business functions, possessing outstanding written and verbal communication skills. A high-performance team member and a natural collaborator who thrives in environments requiring a highlevel of skill.

CORE COMPETENCIESTechnical Writing Non-Technical Writing Software Development Lifecycle

Project ManagementInternal Project Communication User Interface Design Knowledge of VisualBasicEnd-User Documentation Framemaker Madcap Flare XML Microsoft VisioSoftware Developer 's Kit (SKD) Application Programmer Interface (API)

Editing Javascript Microsoft Office RoboHelp / Online HelpTraining Manuals Standard Operating Procedures (SOP)User Interface Testing Organizational ResearchHTML Acrobat Paint Shop ProLeadership

PROFESSIONAL EXPERIENCE

HealthyCircles San Diego, CA 2010 â PresentTechnical Writer (Contract Position)Writing technical specifications for the online feature additions to the software for an online health management system.

* Contributing to the successful completion of a Software Developer 's Kit (SDK) and Application Programmer Interface (API).* Consulting on the design of the user interface for the software.

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Fugoo Inc. Irvine, CA 2010Technical Writer (Contract Position)Tested and documented Windows version of software designed for a consumer-basedtime and activity management application.

8/6/2019 Technical Writer, Information Specialist, Useability Specialist

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* Worked as part of a team dedicated to completing a Software Developer 's Kitand Application Programmer Interface (API).

Kyocera Wireless San Diego, CA 2007 â 2010Lead Technical Writer and Human Factors EngineerSupervised a team of Technical Writers tasked with updating and maintaining design specification documents, customer-facing strings, and a team style guide.

* Designed and implemented a single-source authoring system using Flare, including content management.* Worked with Systems Engineers to design new features and enhancements to existing features.

PREVIOUS PROFESSIONAL EXPERIENCE

Lender E-Source San Diego, CA 2002 â 2007Technical Writer / IT Team Lead / Business Analyst

Elan Pharmaceuticals San Diego, CA 2001 â 2002Technical Writer

Genesys Telecommunications Labs Carlsbad, CA 1999 â 2001Technical Writer

Schumacher Carlsbad, CA 1994 â 1996Technical Writer / Training Development

CONTRACT POSITIONS 1996 â 1999Bax Global Irvine, CATechnical Writer

IXL Carlsbad, CATechnical Writer

NCR Rancho Bernardo, CATechnical Writer

Hughes JVC Carlsbad, CATechnical WriterEDUCATIONMaster of Arts, Communication San Diego State University San Diego, CABachelor of Arts, English San Francisco State University San Francisco, CA

CERTIFICATIONSVisual Basic Microsoft Access Project Management RoboHTML OnlineHelpMultimedia Production HTML