TalkTalk Business Mobile Price List .NGN Call PP SC01 0 NGN Call PP SC02 1 NGN Call PP SC03 2 NGN

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  • TalkTalk Business Mobile Price List Version: v1.6

    Date: 12/04/2016

    Owner: Pricing & Commissions

    Prices applicable from October 2015

    Prices applicable to O2 SIM Proposition only

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Owner: TTB Marketing

    Document Owner: Pricing & Commissions Document Version: V1.6 Template Version: V3.1

    Any copies made of this document are uncontrolled TalkTalk Communications Limited 2015 Page 2 of 13

    Mobile data bundles Unlimited UK Calls and Texts Rental Per Month

    1GB 8.00 a month

    3GB 10.00 a month

    5GB 12.00 a month

    8GB 14.00 a month

    All packages and bundles are subject to Customer Terms and any specific package terms and conditions. ** All local and National calls and UK Mobile are inclusive within the above bundles. ***0800 as of March 2015 are free of charge from UK mobile.

    Builders and Boosts

    The following are available for customers when travelling abroad in the EU as additive options (N.B. NOT CURRENTLY LIVE)

    Name Rental Per Month 250MB TBD 500MB TBD

    1000MB TBD

    The following are available for customers when travelling abroad (ROW) as additive options (N.B. NOT CURRENTLY LIVE)

    Name Rental Per Month 100MB TBD 250MB TBD 500MB TBD

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Owner: TTB Marketing

    Document Owner: Pricing & Commissions Document Version: V1.6 Template Version: V3.1

    Any copies made of this document are uncontrolled TalkTalk Communications Limited 2015 Page 3 of 13

    Notes: TALKTALK BUSINESS CRITERIA FOR MEASURING CALL CHARGES

    Calls are measured in per second units depending on Customers tariff and individual call charges are calculated to 0.0001 pence. Charges are presented on the

    Customers VAT invoice in two decimal places and are rounded to the nearest whole penny before VAT is applied. All call charges are pence per minute, correct as at 01

    October 2014, exclude VAT and are rounded up to the nearest penny (1p).

    Calls are charged based on 1 minute rounding. The total duration of the call is rounded up to the next full minute for billing purposes.

    TalkTalk Business will bill Customer Recurring Charges a month in advance on a pro rata basis. This means that on the Connection date the Customer will be charged 2

    month's rental on the 1st

    invoice. When the Contract expires the Customer will receive a month's line rental as a credit. The pro rata period can be from 1 month and 1

    day long to 2 months in length.

    Bank Holidays are charged at the standard weekday rates.

    The following charging periods will be applicable if the relevant charge is not applicable to a flat rate:-

    o Daytime: Mon-Fri - 9am-5pm,

    o Evening: Mon-Fri before 9am and after 5pm,

    o Weekend: 12 midnight Friday to 12 midnight Sunday

    Time and duration of calls is as recorded on the TalkTalk Business Equipment.

    CALL BUNDLING

    There can be delays between calls completing and being presented on an invoice caused by a number of reasons e.g. International data roaming. Whilst every effort will

    be made to overcome this situation, usage can appear on an invoice not in chronological order and hence may not necessarily be included on the following invoice.

    PAYING YOUR BILL

    Payment will be by Direct Debit only. If a Direct Debit is dishonoured or cancelled, we shall charge a 4.50 monthly administration charge until your Direct Debit payment

    is reinstated. There is a 4.50 monthly surcharge for not paying by Direct Debit.

    E-bill Free (4.00 per month for a paper bill sent by Royal Mail)

    Copy of bill 1.50 per bill

    Payments or credits (if applicable) posted to Customers account 72 hours prior to the invoice date, will not show on that invoice but will show on the following invoice.

    http://www.talktalkbusiness.co.uk/

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Owner: TTB Marketing

    Document Owner: Pricing & Commissions Document Version: V1.6 Template Version: V3.1

    Any copies made of this document are uncontrolled TalkTalk Communications Limited 2015 Page 4 of 13

    Notes: CANCELLATION CHARGES

    If Customer terminates the Contract within the Contract Term without cause, Customer will be responsible for paying the following Cancellation Charges.

    Contract Term Cancellation Charges

    12 months Monthly package amount

    (from mobile data bundle

    table above) x months

    remaining

    GENERAL

    All Mobile Services are subject additional terms and conditions (please refer to https://www.talktalkbusiness.co.uk/legal/mobile-terms/)

    Application is subject to status, availability, acceptance and sometimes credit check by TalkTalk Business.

    UK CALLING (Ofcom Regulatory Change - 1st

    July 2015)

    For information regarding the recent UK Calling changes, please refer to the UK calling website http://www.ukcalling.info/industry

    https://www.talktalkbusiness.co.uk/legal/mobile-terms/http://www.ukcalling.info/industry

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Owner: TTB Marketing

    Document Owner: Pricing & Commissions Document Version: V1.6 Template Version: V3.1

    Any copies made of this document are uncontrolled TalkTalk Communications Limited 2015 Page 5 of 13

    International Price List calling from the UK Zone Calls from UK to Landline Texts from UK

    Channel Islands & Isle of Man Zone 0

    0.35 0.20

    Ireland Zone 1

    0.30 0.20

    EU Zone 3

    1.00 0.20

    Outer EU Zone 4

    1.00 0.20

    USA & Canada Zone 5

    1.00 0.20

    Far East / Asia Pacific Zone 6

    1.00 0.20

    Rest Of World Zone 6

    1.20 0.20

    084, 087, 09 & Directory Enquiries Price List

    Price Point Price per call Price per minute

    Price per minute after the first 60

    seconds

    NGN Call PP SC01 0

    NGN Call PP SC02 1

    NGN Call PP SC03 2

    NGN Call PP SC04 3

    NGN Call PP SC05 4

    NGN Call PP SC06 5

    NGN Call PP SC07 6

    NGN Call PP SC08 7

    NGN Call PP SC09 8

    NGN Call PP SC10 9

    NGN Call PP SC11 10

    NGN Call PP SC12 11

    NGN Call PP SC13 12

    NGN Call PP SC14 13

    NGN Call PP SC15 15

    NGN Call PP SC16 20

    NGN Call PP SC17 25

    NGN Call PP SC18 30

    NGN Call PP SC19 35

    NGN Call PP SC20 36

    NGN Call PP SC21 40

    NGN Call PP SC22 45

    NGN Call PP SC23 46

    NGN Call PP SC24 50

    NGN Call PP SC25 55

    NGN Call PP SC26 60

    NGN Call PP SC27 65

    NGN Call PP SC28 70

    NGN Call PP SC29 75

    NGN Call PP SC30 80

    NGN Call PP SC31 90

    NGN Call PP SC32 95

    NGN Call PP SC33 99

    NGN Call PP SC34 100

    NGN Call PP SC35 110

    NGN Call PP SC36 120

    NGN Call PP SC37 145

    NGN Call PP SC38 150

    NGN Call PP SC39 155

    NGN Call PP SC40 180

    NGN Call PP SC41 200

    NGN Call PP SC42 220

    NGN Call PP SC43 250

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Owner: TTB Marketing

    Document Owner: Pricing & Commissions Document Version: V1.6 Template Version: V3.1

    Any copies made of this document are uncontrolled TalkTalk Communications Limited 2015 Page 6 of 13

    NGN Call PP SC44 300

    NGN Call PP SC45 360

    NGN Call PP SC46 5

    NGN Call PP SC47 10

    NGN Call PP SC48 15

    NGN Call PP SC49 25

    NGN Call PP SC50 30

    NGN Call PP SC51 35

    NGN Call PP SC52 40

    NGN Call PP SC53 48

    NGN Call PP SC54 50

    NGN Call PP SC55 70

    NGN Call PP SC56 75

    NGN Call PP SC57 100

    NGN Call PP SC58 145

    NGN Call PP SC59 150

    NGN Call PP SC60 200

    NGN Call PP SC61 250

    NGN Call PP SC62 300

    NGN Call PP SC63 400

    NGN Call PP SC64 500

    NGN Call PP SC65 600

    NGN Call PP SC66 77 155

    NGN Call PP SC67 80 25

    NGN Call PP SC68 399 139

    NGN Call PP SC69 499 135

    NGN Call PP SC70 550 275

    NGN Call PP SC71 574 299

    NGN Call PP SC72 698 349

    NGN Call PP SC73 0 250

    NGN Call PP SC74 5 5

    NGN Call PP SC75 10 10

    NGN Call PP SC76 40 40

    NGN Call PP SC77 70 70

    NGN Call PP SC78 150 150

    NGN Call PP SC79 200 200

    NGN Call PP SC80 445 257

    UK 4G Data Price List Country Pence Per MB

    UK Data outside of agreed data bundles 0.02

    International Data Roaming Price List Country Pence Per MB

    Austria 0.140

    Belgium 0.140

    Bulgaria 0.140

    Croatia 0.140

    Cyprus 0.140

    Czech Republic 0.140

    Denmark 0.140

    Estonia 0.140

    Finland 0.140

    France 0.140

    French West Indies 0.140

    Germany 0.140

    Gibraltar 0.140

    Greece 0.140

    French West Indies 0.140

    Guernsey 0.140

    Hungary 0.140

  • TalkTalk Business Mobile Price List

    Document Title: TalkTalk Business Price List Confidential Template Own