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Page 1: Take the Next Step in Your IT Career · 2013-07-23 · 9 Physical Network Topologies 12 Bus Topology 12 Star Topology 13 Ring Topology 14 Mesh Topology 15 Point-to-Point Topology

Take the Next Step in Your IT Career

Save

10% on Exam Vouchers*

(up to a $35 value)

Get details at sybex.com/go/comptiavoucher

*Some restrictions apply. See web page for details.

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Page 3: Take the Next Step in Your IT Career · 2013-07-23 · 9 Physical Network Topologies 12 Bus Topology 12 Star Topology 13 Ring Topology 14 Mesh Topology 15 Point-to-Point Topology
Page 4: Take the Next Step in Your IT Career · 2013-07-23 · 9 Physical Network Topologies 12 Bus Topology 12 Star Topology 13 Ring Topology 14 Mesh Topology 15 Point-to-Point Topology

CompTIA® Network+®

Study GuideSecond Edition

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Page 6: Take the Next Step in Your IT Career · 2013-07-23 · 9 Physical Network Topologies 12 Bus Topology 12 Star Topology 13 Ring Topology 14 Mesh Topology 15 Point-to-Point Topology

CompTIA® Network+®

Study GuideSecond Edition

Todd Lammle

Page 7: Take the Next Step in Your IT Career · 2013-07-23 · 9 Physical Network Topologies 12 Bus Topology 12 Star Topology 13 Ring Topology 14 Mesh Topology 15 Point-to-Point Topology

Senior Acquisitions Editor: Jeff KellumDevelopment Editor: Kim WimpsettTechnical Editors: Troy McMillan and Tom CarpenterProduction Editor: Christine O’ConnorCopy Editor: Judy FlynnEditorial Manager: Pete GaughanProduction Manager: Tim TateVice President and Executive Group Publisher: Richard SwadleyVice President and Publisher: Neil EddeProject Manager 1: Laura Moss-HollisterAssociate Producer: Marilyn HummelQuality Assurance: Josh FrankBook Designers: Judy Fung and Bill GibsonCompositor: Craig Woods, Happenstance Type-O-RamaProofreader: Rebecca RiderIndexer: Robert SwansonProject Coordinator, Cover: Katherine CrockerCover Designer: Ryan Sneed

Copyright © 2012 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-118-13755-0

ISBN: 978-1-118-22533-2 (ebk.)

ISBN: 978-1-118-23886-8 (ebk.)

ISBN: 978-1-118-26346-4 (ebk.)

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other profes-sional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disap-peared between when this work was written and when it is read.

For general information on our other products and services or to obtain technical support, please contact our Cus-tomer Care Department within the U.S. at (877) 762-2974, outside the U.S. at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2011944531

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permis-sion. CompTIA and Network+ are registered trademarks of Computing Technology Industry Association. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

10 9 8 7 6 5 4 3 2 1

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Dear Reader,

Thank you for choosing CompTIA Network+ Study Guide, Second Edition. This book is part of a family of premium-quality Sybex books, all of which are written by outstanding authors who combine practical experience with a gift for teaching.

Sybex was founded in 1976. More than 30 years later, we’re still committed to producing con-sistently exceptional books. With each of our titles, we’re working hard to set a new standard for the industry. From the paper we print on, to the authors we work with, our goal is to bring you the best books available.

I hope you see all that reflected in these pages. I’d be very interested to hear your comments and get your feedback on how we’re doing. Feel free to let me know what you think about this or any other Sybex book by sending me an email at [email protected]. If you think you’ve found a technical error in this book, please visit http://sybex.custhelp.com. Customer feed-back is critical to our efforts at Sybex.

Best regards,

Neil Edde Vice President and Publisher Sybex, an Imprint of Wiley

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AcknowledgmentsKim Wimpsett was the development editor of this, the newest book in the Sybex CompTIA series. Thank you, Kim, for working so hard on this book with me.

Jeff Kellum is instrumental to my success in the Cisco world and is my acquisitions editor for this new CompTIA Network+ book. Jeff, thanks for your guidance and continued patience with all the books we’ve published together!

In addition, Christine O’Connor was an excellent production editor, and she worked really hard to get the book done as quickly as possible, without missing the small mistakes that are so easy to overlook. I am always very pleased when I hear that she will be working with me on a new project. Judy Flynn was my copy editor, and she was patient, helpful, and detailed but yet worked extremely hard to get this book on the shelf as quickly as possible, and for that I thank her tremendously.

Troy McMillian literally hashed and rehashed each topic in this guide with me at all hours of the day and night, scrutinizing the material until we both agreed it was verifiably solid. Thank you, Troy, yet once again!

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About the AuthorTodd Lammle, CompTIA Network+, CCSI, CCNA/CCNP, CCSP/CCVP, MCSE, CEH/CHFI, FCC RF Licensed, is the authority on network certification and inter-networking. He is a world-renowned author, speaker, trainer, and consultant. Todd has over 25 years of experience working with LANs, WANs, and large licensed and unlicensed wireless networks. He’s president and CEO of GlobalNet Training and Consulting, Inc., a network-integration and training firm based in Boulder, Colorado; Dallas, Texas; and San Francisco, California. You can reach Todd through his forum at www.lammle.com/forum.

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Contents at a Glance

Foreword xxv

Introduction xxix

Assessment Test li

Chapter 1 Introduction to Networks 1

Chapter 2 The Open Systems Interconnection Specifications 27

Chapter 3 Networking Topologies, Connectors, and Wiring Standards 53

Chapter 4 The Current Ethernet Specifications 87

Chapter 5 Networking Devices 115

Chapter 6 Introduction to the Internet Protocol 155

Chapter 7 IP Addressing 189

Chapter 8 IP Subnetting, Troubleshooting IP, and Introduction to NAT 211

Chapter 9 Introduction to IP Routing 253

Chapter 10 Routing Protocols 273

Chapter 11 Switching and Virtual LANs 297

Chapter 12 Wireless Networking 335

Chapter 13 Authentication and Access Control 375

Chapter 14 Network Threats and Mitigation 413

Chapter 15 Physical and Hardware Security 449

Chapter 16 Wide Area Networks 485

Chapter 17 Troubleshooting Tools 515

Chapter 18 Software and Hardware Tools 569

Chapter 19 Network Troubleshooting 595

Chapter 20 Management, Monitoring, and Optimization 635

Appendix A Answers to Review Questions 669

Appendix B Answers to Written Labs 703

Appendix C Subnetting Class A 717

Appendix D About the Additional Study Tools 725

Index 729

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ContentsForeword xxv

Introduction xxix

Assessment Test li

Chapter 1 Introduction to Networks 1

First Things First: What’s a Network? 2The Local Area Network (LAN) 3Common Network Components 5Wide Area Network (WAN) 7Network Architecture: Peer-to-Peer or Client-Server? 9

Physical Network Topologies 12Bus Topology 12Star Topology 13Ring Topology 14Mesh Topology 15Point-to-Point Topology 16Point-to-Multipoint Topology 17Hybrid Topology 18

Topology Selection, Backbones, and Segments 18Selecting the Right Topology 19The Network Backbone 20Network Segments 21

Summary 21Exam Essentials 21Written Labs 22Review Questions 23

Chapter 2 The Open Systems Interconnection Specifications 27

Internetworking Models 28The Layered Approach 28Advantages of Reference Models 29

The OSI Reference Model 30The Application Layer 31The Presentation Layer 33The Session Layer 33The Transport Layer 33The Network Layer 39The Data Link Layer 42The Physical Layer 44

Introduction to Encapsulation 45

ContentsIntroduction

Assessment Test Answers to Assessment Test

Chapter 1

Introduction to Networks

First Things First: What’s a Network? Physical Network Topologies Topology Selection, Backbones, and Segments SummaryExam Essentials Written Labs Review Questions

Chapter 2

The Open Systems Interconnection Specifications

Internetworking Models The OSI Reference Model Introduction to Encapsulation SummaryExam Essentials Written Lab Review Questions

Chapter 3

Networking Topologies, Connectors, and Wiring Standards

Physical Media Cable Properties Wiring Standards Installing Wiring Distributions SummaryExam Essentials Written Lab Review Questions

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xii Contents

Summary 46Exam Essentials 46Written Lab 47Review Questions 48

Chapter 3 Networking Topologies, Connectors, and Wiring Standards 53

Physical Media 55Coaxial Cable 55Twisted-Pair Cable 58Fiber-Optic Cable 61Media Converters 66Broadband over Power Line 67Serial Cables 68

Cable Properties 71Transmission Speeds 71Distance 71Duplex 71Noise Immunity (Security, EMI) 71Frequency 72

Wiring Standards 72568A vs. 568B 73Straight-Through Cable 75Crossover Cable 75T1 Crossover Cable 76

Installing Wiring Distributions 79Summary 80Exam Essentials 81Written Lab 81Review Questions 83

Chapter 4 The Current Ethernet Specifications 87

Network Basics 88Ethernet Basics 90

Collision Domain 90Broadcast Domain 90CSMA/CD 91Half- and Full-Duplex Ethernet 92

Ethernet at the Data Link Layer 94Binary to Decimal and Hexadecimal Conversion 94Ethernet Addressing 98Ethernet Frames 98Channel Bonding 101

Ethernet at the Physical Layer 101Summary 106

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Contents xiii

Exam Essentials 107Written Lab 107Review Questions 111

Chapter 5 Networking Devices 115

Common Network Connectivity Devices 117Hub 118Network Interface Card 118Bridge 120Switch 120Router 121Firewall 125Dynamic Host Configuration Protocol Server 126

Other Specialized Devices 129Multilayer Switch 130Load Balancer 130Domain Name Service Server 130Proxy Server 135Encryption Devices 136VPN Concentrator 137

Planning and Implementing a Basic SOHO Network Using Network Segmentation 137

Determining Requirements 138Switches and Bridges at the Data Link Layer 144Hubs at the Physical Layer 146Environmental Considerations 147

Summary 147Exam Essentials 148Written Lab 149Review Questions 150

Chapter 6 Introduction to the Internet Protocol 155

Introducing TCP/IP 157A Brief History of TCP/IP 157TCP/IP and the DoD Model 158The Process/Application Layer Protocols 159The Host-to-Host Layer Protocols 168The Internet Layer Protocols 173

Data Encapsulation 178Summary 182Exam Essentials 182Written Lab 183Review Questions 184

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xiv Contents

Chapter 7 IP Addressing 189

IP Terminology 190The Hierarchical IP Addressing Scheme 191

Network Addressing 192Private IP Addresses 196

IPv4 Address Types 198Layer 2 Broadcasts 198Layer 3 Broadcasts 198Unicast Address 199Multicast Address 199

Internet Protocol Version 6 (IPv6) 200Why Do We Need IPv6? 200The Benefits of and Uses for IPv6 201IPv6 Addressing and Expressions 202Shortened Expression 203Address Types 203Special Addresses 204

Summary 205Exam Essentials 205Written Lab 206Review Questions 207

Chapter 8 IP Subnetting, Troubleshooting IP, and Introduction to NAT 211

Subnetting Basics 212How to Create Subnets 213Subnet Masks 214Classless Inter-Domain Routing (CIDR) 215Subnetting Class C Addresses 217Subnetting Class B Addresses 226

Troubleshooting IP Addressing 234Determining IP Address Problems 237

Introduction to Network Address Translation (NAT) 241Types of Network Address Translation 243NAT Names 243How NAT Works 244

Summary 245Exam Essentials 246Written Labs 246Review Questions 247

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Contents xv

Chapter 9 Introduction to IP Routing 253

Routing Basics 254The IP Routing Process 257Testing Your IP Routing Understanding 263Static and Dynamic Routing 264Summary 267Exam Essentials 267Written Lab 267Review Questions 269

Chapter 10 Routing Protocols 273

Routing Protocol Basics 274Administrative Distances 275Classes of Routing Protocols 277

Distance Vector Routing Protocols 278Routing Information Protocol (RIP) 279RIP Version 2 (RIPv2) 280VLSM and Discontiguous Networks 280EIGRP 282Border Gateway Protocol (BGP) 285

Link State Routing Protocols 286Open Shortest Path First (OSPF) 287Intermediate System-to-Intermediate System (IS-IS) 289

IPv6 Routing Protocols 290RIPng 290EIGRPv6 291OSPFv3 291

Summary 291Exam Essentials 292Written Lab 292Review Questions 293

Chapter 11 Switching and Virtual LANs 297

Networking Before Layer 2 Switching 298Switching Services 302

Limitations of Layer 2 Switching 303Bridging vs. LAN Switching 303Three Switch Functions at Layer 2 304

Spanning Tree Protocol 309Spanning-Tree Port States 310STP Convergence 311Rapid Spanning Tree Protocol 802.1w 311

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xvi Contents

Virtual LANs 313VLAN Basics 313Quality of Service 316VLAN Memberships 317Static VLANs 317Dynamic VLANs 318Identifying VLANs 318VLAN Identification Methods 320

VLAN Trunking Protocol 321VTP Modes of Operation 322Configuring VTP 323

Two Additional Advanced Features of Switches 324Power over Ethernet 324Port Mirroring/Spanning 326

Summary 328Exam Essentials 328Written Lab 329Review Questions 330

Chapter 12 Wireless Networking 335

Introduction to Wireless Technology 337The 802.11 Standards 340

2.4GHz (802.11b) 3412.4GHz (802.11g) 3425GHz (802.11a) 3435GHz (802.11h) 3442.4GHz/5GHz (802.11n) 345

Comparing 802.11 Standards 346Range Comparisons 346

Wireless Network Components 347Wireless Access Points 347Wireless Network Interface Card 348Wireless Antennas 349

Installing a Wireless Network 351Ad Hoc Mode: Independent Basic Service Set 351Infrastructure Mode: Basic Service Set 352Signal Degradation 354Installing and Configuring Hardware 355

Wireless Security 362Open Access 363Service Set Identifiers, Wired Equivalent Privacy,

and Media Access Control Address Authentication 364Remote Authentication Dial In User Service 365

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Contents xvii

Temporal Key Integrity Protocol 366Wi-Fi Protected Access or WPA 2 Pre-Shared Key 367

Summary 368Exam Essentials 369Written Lab 369Review Questions 370

Chapter 13 Authentication and Access Control 375

Security Filtering 377Access Control Lists 378Tunneling 379Encryption 386Remote Access 390

Managing User Account and Password Security 393Managing User Accounts 393Managing Passwords 396Single Sign-On 400Multifactor Authentication 400

User-Authentication Methods 400Public Key Infrastructure (PKI) 401Kerberos 402Authentication, Authorization, and Accounting (AAA) 402Network Access Control (NAC) 405Challenge Handshake Authentication Protocol (CHAP) 405MS-CHAP 405Extensible Authentication Protocol (EAP) 406

Summary 406Exam Essentials 407Written Lab 407Review Questions 409

Chapter 14 Network Threats and Mitigation 413

Recognizing Security Threats 414Denial of Service 415Viruses 417Worms 421Buffer Overflow 421Wireless Threats 421Attackers and Their Tools 424Social Engineering (Phishing) 427

Understanding Mitigation Techniques 428Active Detection 429Passive Detection 429Proactive Defense 429

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xviii Contents

Policies and Procedures 430Security Policies 431Security Training 436Patches and Upgrades 437Updating Antivirus Components 439Fixing an Infected Computer 441

Summary 441Exam Essentials 442Written Lab 442Review Questions 444

Chapter 15 Physical and Hardware Security 449

Using Hardware and Software Security Devices 450Defining Firewalls 452

Network-Based Firewalls 453Host-Based Firewalls 453

Firewall Technologies 453Access Control Lists 453Port Security 456Demilitarized Zone 456Protocol Switching 457Dynamic Packet Filtering 459Proxy Services 460

Firewalls at the Application Layer vs. the Network Layer 461Stateful vs. Stateless Network Layer Firewalls 462Application Layer Firewalls 463

Scanning Services and Other Firewall Features 464Content Filtering 465Signature Identification 466Zones 466

Intrusion Detection and Prevention Systems 468Network-Based IDS 469Host-Based IDS 471Vulnerability Scanners 472

VPN Concentrators 473Understanding Problems Affecting Device Security 474

Physical Security 474Logical Security Configurations 476

Summary 478Exam Essentials 479Written Lab 480Review Questions 481

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Contents xix

Chapter 16 Wide Area Networks 485

What’s a WAN? 488Defining WAN Terms 488The Public Switched Telephone Network 489WAN Connection Types 490Bandwidth or Speed 492

T-Series Connections 492The T1 Connection 494The T3 Connection 494

Transmission Media 495Wired Connections 495Dense Wavelength Division Multiplexing 496Passive Optical Network 496Wireless Technologies 497

Broadband Services 498DSL Technology and xDSL 500Cable Modem 501

Wireless WAN Technologies 503Cellular WAN 503

WAN Protocols 504Integrated Services Digital Network 504Frame Relay Technology 506Asynchronous Transfer Mode 508

Summary 509Exam Essentials 509Written Lab 510Review Questions 511

Chapter 17 Troubleshooting Tools 515

Protocol Analyzers 517Throughput Testers 518Connectivity Software 519Using Traceroute 520Using ipconfig and ifconfig 521

Using the ipconfig Utility 521Using the ifconfig Utility 525

Using the ping Utility 526Using the Address Resolution Protocol 529

The Windows ARP Table 529Using the arp Utility 530

Using the nslookup Utility 533Resolving Names with the Hosts Table 535Using the Mtr Command 536

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xx Contents

Using the route Command 537Using the route Command Options 538Some Examples of the route Command 540

Using the nbtstat Utility 540The –a Switch 541The –A Switch 543The –c Switch 543The –n Switch 544The –r Switch 544The –R Switch 545The –S Switch 545The –s Switch 546

Using the netstat Utility 546The –a Switch 549The –e Switch 550The –r Switch 551The –s Switch 551The –p Switch 551The –n Switch 553

Using the File Transfer Protocol 554Starting FTP and Logging In to an FTP Server 555Downloading Files 557Uploading Files 559

Using the Telnet Utility 560How to Enable Telnet in Vista 560Don’t Use Telnet, Use Secure Shell 561

Summary 562Exam Essentials 562Written Lab 563Review Questions 564

Chapter 18 Software and Hardware Tools 569

Understanding Network Scanners 570Packet Sniffers 570Intrusion Detection and Prevention Software 572Port Scanners 574

Identifying Hardware Tools 576Cable Testers 577Protocol Analyzer 579Certifiers 580Time-Domain Reflectometer 581Optical Time-Domain Reflectometer 581

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Contents xxi

Multimeter 582Toner Probe 582Butt Set 584Punch-Down Tool 585Cable Stripper/Snips 586Voltage Event Recorder 587Environmental Monitors 588

Summary 589Exam Essentials 589Written Lab 590Review Questions 591

Chapter 19 Network Troubleshooting 595

Narrowing Down the Problem 598Are There Any Cabling Issues? Did You Check

the Super Simple Stuff? 599Is Hardware or Software Causing the Problem? 603Is It a Workstation or a Server Problem? 604Which Segments of the Network Are Affected? 604Is It Bad Cabling? 604

Troubleshooting Steps 609Step 1: Identify the Problem 610Step 2: Establish a Theory of Probable Cause 613Step 3: Test the Theory to Determine Cause 616Step 4: Establish a Plan of Action to Resolve the 

Problem and Identify Potential Effects 618Step 5: Implement the Solution or Escalate as Necessary 620Step 6: Verify Full System Functionality and

If Applicable Implement Preventative Measures 622Step 7: Document Findings, Actions, and Outcomes 623

Troubleshooting Tips 623Don’t Overlook the Small Stuff 624Prioritize Your Problems 624Check the Software Configuration 625Don’t Overlook Physical Conditions 625Don’t Overlook Cable Problems 626Check for Viruses 626

Summary 626Exam Essentials 627Written Lab 628Review Questions 629

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xxii Contents

Chapter 20 Management, Monitoring, and Optimization 635

Managing Network Documentation 638Using SNMP 638Schematics and Diagrams 639Baselines 645Policies, Procedures, and Regulations 647

Monitoring the Network and Optimizing Its Performance 649Network Monitoring and Logging 650Reasons to Optimize Your Network’s Performance 652How to Optimize Performance 654Virtual Networking 658

Summary 661Exam Essentials 662Written Lab 663Review Questions 664

Appendix A Answers to Review Questions 669

Chapter 1: Introduction to Networks 670Chapter 2: The Open Systems Interconnection Specifications 672Chapter 3: Networking Topologies, Connectors, and

Wiring Standards 673Chapter 4: The Current Ethernet Specifications 675Chapter 5: Networking Devices 676Chapter 6: Introduction to the Internet Protocol 677Chapter 7: IP Addressing 679Chapter 8: IP Subnetting, Troubleshooting IP, and

Introduction to NAT 681Chapter 9: Introduction to IP Routing 683Chapter 10: Routing Protocols 684Chapter 11: Switching and Virtual LANs 686Chapter 12: Wireless Networking 688Chapter 13: Authentication and Access Control 689Chapter 14: Network Threats and Mitigation 691Chapter 15: Physical and Hardware Security 692Chapter 16: Wide Area Networks 694Chapter 17: Troubleshooting Tools 695Chapter 18: Software and Hardware Tools 697Chapter 19: Network Troubleshooting 699Chapter 20: Management, Monitoring, and Optimization 700

Appendix B Answers to Written Labs 703

Chapter 1: Introduction to Networks 704Chapter 2: The Open Systems Interconnection Specifications 704Chapter 3: Networking Topologies, Connectors, and

Wiring Standards 705

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Contents xxiii

Chapter 4: The Current Ethernet Specifications 705Chapter 5: Networking Devices 708Chapter 6: Introduction to the Internet Protocol 708Chapter 7: IP Addressing 709Chapter 8: IP Subnetting, Troubleshooting IP, and

Introduction to NAT 710Chapter 9: Introduction to IP Routing 710Chapter 10: Routing Protocols 711Chapter 11: Switching and Virtual LANs 711Chapter 12: Wireless Networking 712Chapter 13: Authentication and Access Control 712Chapter 14: Network Threats and Mitigation 712Chapter 15: Physical and Hardware Security 713Chapter 16: Wide Area Networks 713Chapter 17: Troubleshooting Tools 714Chapter 18: Software and Hardware Tools 714Chapter 19: Network Troubleshooting 715Chapter 20: Management, Monitoring, and Optimization 715

Appendix C Subnetting Class A 717

Subnetting Practice Examples: Class A Addresses 718Practice Example #1A: 255.255.0.0 (/16) 719Practice Example #2A: 255.255.240.0 (/20) 719Practice Example #3A: 255.255.255.192 (/26) 720

Subnetting in Your Head: Class A Addresses 720Written Lab 1 721Written Lab 2 722Answers to Written Lab 1 722Answers to Written Lab 2 723

Appendix D About the Additional Study Tools 725

Additional Study Tools 726Sybex Test Engine 726Electronic Flashcards 726PDF of Glossary of Terms 726Adobe Reader 726

System Requirements 727Using the Study Tools 727Troubleshooting 727

Customer Care 728

Index 729

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Foreword

CompTIA Network+:The CompTIA Network+ (2011 Edition) certification ensures

that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install, operate,

and configure basic network infrastructure; describe networking technologies and basic design principles; adhere to wiring standards; and use testing tools.

It Pays to Get Certified

In a digital world, digital literacy is an essential survival skill. Certification proves you have the knowledge and skill to solve business problems in virtually any business environment.

CompTIA Network+ certification is held by many IT Staff in organizations. 21% of IT staff within a random sampling of U.S. organizations within a cross section of industry verticals hold Network+ certification.

The CompTIA Network+ credential Proves knowledge of networking features and functions and is the leading vendor-neutral certification for networking professionals.

Starting Salary The average starting salary of network engineers can be up to $70,000.

Career Pathway CompTIA Network+ is the first step in starting a networking career and is recognized by Microsoft as part of their MS program. Other corporations, such as Novell, Cisco, and HP also recognize CompTIA Network+ as part of their certification tracks.

More than 260,000 Individuals worldwide are CompTIA Network+ certified.

Mandated/Recommended by organizations worldwide Such as Cisco, HP, Ricoh, the U.S. State Department, and U.S. government contractors such as EDS, General Dynamics, and Northrop Grumman.

How Certification Helps Your Career

Retain Your Joband Salary

Make your expertisestand above the rest.

Competence isusually retainedduring times of

change.

IT Knowledge andSkills Get Jobs

Certifications areessential

credentials thatqualify you forjobs, increasedcompensation,and promotion.

It IsEverywhere

IT is ubiquitous andneeded by mostorganizations.

Globally, there areover 600,000 IT job

openings.

Stick Out from theResume Pile

Hiring managerscan demand the

strongest skill set.

Want to ChangeJobs?

Certifications qualifyyou for new

opportunities, whetheryou are locked into a

current job, see limitedadvancement, or need

to change careers.

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xxvi Foreword

CompTIA Career PathwayCompTIA offers a number of credentials that form a foundation for your career in technology and allow you to pursue specific areas of concentration. Depending on the path you choose to take, CompTIA certifications help you build upon your skills and knowledge, supporting learning throughout your entire career.

Fundamental Skillsto Prepare forCertification

Core Certifications withTransferable Skills toOther Technologies

CompTIA Certificationsand Certificates

Fundamental ITcredential formultiple careers

Foundational credentialfor multiple careers

Career paths:• A+ certification• General job prep

Average salary: $50,364*Possible job roles:• Help Desk/Technical• Support Specialist

Network+ and two yearsnetworking experience

Average salary: $63,027*• Network Admin• Network Technician

Two years networkadministration withsecurity focus

Systems

Methodology

Average salary: $93,667*Possible job roles:• Security Specialist• Network Admin

Hardware

VendorTechnology

Steps to Getting Certified

Review exam objectives. Review the certification objectives to make sure you know what is covered in the exam.

www.comptia.org/certifications/testprep/practicetests.aspx

Practice for the exam. After you have studied for the certification, take a free assessment and sample test to get an idea of what type of questions might be on the exam.

certification.comptia.org/Training/testingcenters/examobjectives.aspx

Purchase an exam voucher. Purchase your exam voucher on the CompTIA Marketplace, which is located at www.comptiastore.com.

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Take the test! Select a certification exam provider and schedule a time to take your exam. You can find exam providers at the following link:

certification.comptia.org/Training/testingcenters/

Stay certified through continuing Education! Effective January 1, 2011, new CompTIA Security+ certifications are valid for three years from the date of your certification. There are a number of ways the certification can be renewed. For more information go to

http://certification.comptia.org/getCertified/steps_to_certification/stayCertified.aspx

Join the IT Professional CommunityThe free IT Pro online community at http://itpro.comptia.org provides valuable content to students and professionals.

NN Career IT job resources

NN Where to start in IT

NN Career assessments

NN Salary trends

NN US job board

NN Forums on networking, security, computing, and cutting-edge technologies

NN Access to blogs written by industry experts

NN Current information on cutting-edge technologies

NN Access to various industry resource links and articles related to IT and IT careers

Content Seal of QualityThis text bears the seal of CompTIA Approved Quality Content. This seal signifies that this content covers 100% of the exam objectives and imple-

ments important instructional design principles. CompTIA recommends multiple learning tools to help increase coverage of the learning objectives. Look for this seal on other mate-rials you use to prepare for your certification exam.

Why CompTIA?

Global recognition CompTIA is recognized globally as the leading IT nonprofit trade association and has enormous credibility. Plus, CompTIA’s certifications are vendor neutral and offer proof of foundational knowledge that translates across technologies.