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Text of Tagg quick start guide

  • QUICK START GUIDE.

    READ ME FIRST.

  • Quick Start Guide2

    WELCOME

    Welcome to TaggThe Pet Tracker! The Tagg system was born out of our love of pets, and our commitment to helping you keep your pet healthier and safer.

    TaggThe Pet Tracker uses advanced GPS and wireless technology, and an accelerometer, to help you track your pets location and activity 24/7.

    With Tagg Location Tracking, youll receive text and email alerts when your pet leaves the Tagg zone, so you can quickly find her on the Tagg map and bring her home.

    And with Tagg Activity Tracking, youll monitor your pets daily activity levels, spot long-term trends, and be proactive about your pets health!

    Get started today with TaggThe Pet Tracker, and help keep your pet safe and healthy, wherever you are.

    Sincerely, The Tagg Team

  • Quick Start GuideFor more details, visit tagg.com/support 3

    Item What it Does

    A. Tagg Tracker Tracks and transmits your pets location and activity when attached to her collar.

    B. Tagg Docking Station* Charges your tracker and maximizes battery life when your pet is nearby.

    C. Power Kit (AC adapter/USB cable)*

    Connects the docking station to an electrical outlet for charging.

    D. Collar Clip and Straps Attaches the tracker to your pets collar. Includes straps for thick and thin collars.

    * If you only purchased an Add-a-Pet Tracker, it does not include a docking station or power kit.

    WHATS IN THE BOX

  • Quick Start Guide4

    Item What it Does

    A. Trip Button Turns the tracker on/off. Puts the tracker into Trip mode to avoid sending alerts when you leave the Tagg zone. Shows you the battery level of the tracker.

    B. Status Indicator Tells you when the tracker is on/off, actively locating or tracking your pet, and more.

    C. Charging Contact Align this with the docking station to charge.

    D. Tagg ID Unique code for activating your tracker.

    YOUR TAGG TRACKER

    Tracker - Top View

    Tracker - Bottom View

  • Quick Start GuideFor more details, visit tagg.com/support 5

    Item What it Does

    A. Power Indicator Tells you when the docking station is on.

    B. Page Button When pressed, locates the tracker when its near the docking station.

    C. Charging Pins Align with the tracker charging contact to charge.

    D. Upgrade Indicator Lights up red when a software upgrade is in progress. Do not remove tracker while is on.

    YOUR DOCKING STATION

    Docking Station - Top View

  • Quick Start Guide6

    STEP 1 Charge Tracker1. Plug the docking station into an electrical outlet using

    the adaptor and cable provided. Power indicator lights up blue when properly connected.

    Note: The docking station cannot be charged through your computers USB port.

    2. Place your tracker on the docking station, making sure to align the pins. Tracker status indicator will start flashing blue when docked correctly (may take up to 60 seconds).

    Note: It will take up to two hours for your tracker to charge. Tracker status indicator will turn solid blue when fully charged.

    GETTING STARTED

    Status Indicator

  • Quick Start GuideFor more details, visit tagg.com/support 7

    GETTING STARTED

    STEP 2 Activate Tracker 1. Go to tagg.com and click the Activate button to activate

    your Tagg system.

    2. Follow the simple activation steps on the website to set up your account and activate your tracker.

    Note: You must have a credit card available in order to provide your billing information at time of activation.

    About Activity Tracking: Following activation, youll be notified shortly by email when you can turn on Activity Tracking or if it has already been turned on. If you have more than one tracker on your account, youll receive a separate notification for each one. To turn on Activity Tracking, follow the link in your notification email or log on to tagg.com.

  • Quick Start Guide8

    GETTING STARTED

    STEP 3 Position Docking Station for Optimal Performance

    To maximize battery life, always leave the docking station plugged in and positioned near the area where your pet spends most of her time.

    Note: When your tracker is near the docking station, it automatically enters power saving mode, giving you the maximum amount of time between charges. See Tips & Hints (page 14) for additional battery tips.

    Place the docking station indoors, in an open area away from metal appliances.

    STEP 4 Attach the Collar Clip to the Collar

    Collar Tips: The tracker works on most standard collar

    and harness types. For optimal signal performance, do not use on:

    Metal collars, including training collars Spiked collars Collars with studs, jewels, or other

    raised adornments

  • Quick Start GuideFor more details, visit tagg.com/support 9

    GETTING STARTED

    Follow these easy steps to attach the tracker properly:

    1. Locate the collar clip assembly included with your tracker.

    2. Holding the collar in one hand, place the collar clip on top of the collar as shown.

    3. Hook one side of the strap* into the groove on one side of the collar clip.

    4. Holding the collar clip and strap in place with one hand, use your other hand to stretch the free end of the strap* under the collar and up into the groove on the other side of the collar clip.

    * Multiple strap sizes are provided. The clear strap is for small collars and gray is for large collars. The collar clip attachment should be snug on your pets collar.

    CAUTION: It may take some force to stretch the strap all the way. Do not use tools or other devices to attach the strap. Doing so may result in damage to the clip or strap.

  • Quick Start Guide10

    GETTING STARTED

    STEP 5 Attach the Tracker to the Collar Clip

    Once the tracker is activated and fully charged, remove it from the docking station by squeezing the release points on each side of the tracker. Attach one side of the tracker at a time to the collar clip.

    1. Locate the side of the tracker with the status indicator light.

    2. Press the side of the tracker with the status indicator light to the collar clip post until you hear a click.

    CLICK

  • Quick Start GuideFor more details, visit tagg.com/support 11

    GETTING STARTED

    3. Roll the other side of the tracker to the collar clip post and press until you hear another click.

    4. Check that the tracker is secured by giving it a light tug (be careful not to squeeze the release points).

    CLICK

  • Quick Start Guide12

    TAGG ON THE GO

    Tagg Android and iPhone Apps

    To download the free Tagg mobile app, search for Tagg The Pet Tracker in the iPhone App Store or Google Play Store.

    The Tagg mobile app allows you to:

    Track and locate your pet. Monitor your pets daily and historical activity levels. View the Tagg map. Get driving directions to your pets location. Find pet-friendly places nearby. Customize alerts for yourself and your contacts. Access your pet profile. View your trackers battery status. Connect with Tagg on Facebook.Note: GPS and/or Location Services must be enabled on your phone to use some of these features.

    Tagg on Your Mobile Browser

    You can also use the web browser on your mobile phone to keep track of your pet when youre on the go. To access Tagg on your mobile device go to tagg.com.

  • Quick Start GuideFor more details, visit tagg.com/support 13

    TIPS AND HINTS

    Use the Trip button on the tracker to do the following:

    Action Trip Button Status Indicator State

    Turn Tracker On / Off

    Press and Hold the button for 3 seconds

    Turning On: Solid Blue for 5 seconds

    Turning Off: Solid Red for 5 seconds

    Put Tracker into Trip Mode

    Double-press the button

    Flashing Blue for 15 minutes

    Check if Tracker is On / Off

    Press and Release the button (press for less than 3 seconds)

    On, with sufficient battery: Solid Blue for 2 seconds

    On, with low battery: Flashing Red 4 times

    Off: Status indicator will not light up

    To conserve battery life, the status indicator on the tracker will only illuminate as indicated above, and as follows:

    Status Indicator State What it Means

    Flashing Blue and Red Tracker is being paged, or is actively locating or tracking your pet

    Flashing Blue Tracker is charging (may take up to 60 seconds to start flashing)

    Solid Blue Tracker is fully charged

  • Quick Start Guide14

    Your pet can wear the Tagg tracker at all times, even when swimming or bathing. The tracker is water resistant, but should not be submerged for extended periods of time.

    To help keep your pets Tagg tracker clean, protected, and secure, consider using the Tagg Guard. Go to tagg.com to purchase.

    Show your pets style - personalize your Tagg tracker with Skinit stickers. Theyre easy to apply to the top of your tracker and to remove. Go to tagg.com to purchase.

    We recommend charging as soon as you receive the low battery notification. The battery may last up to 30 days, but actual battery life will vary based on usage patterns. A Battery Life Estimating Chart can be found at tagg.com in the Support section.

    TIPS AND HINTS

  • Quick Start GuideFor more details, visit tagg.com/support 15

    For answers 24 hours a day, 7 days a week, visit our online support center at tagg.com/support. Youll see:

    Video Tutorials

    FAQs and Answer Center

    Product Guides

    For additional support, call 1-855-PET-TAGG (1-855-738-8244) to speak with a customer care representative.

    RESOURCES

    Follow us on Twitt

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