Tackling Copyright in the Digital Age: An Initiative of the University of Connecticut Libraries

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This article was downloaded by: [University of Otago]On: 05 October 2014, At: 23:35Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House,37-41 Mortimer Street, London W1T 3JH, UKJournal of Access ServicesPublication details, including instructions for authors and subscription information:http://www.tandfonline.com/loi/wjas20Tackling Copyright in the Digital Age: An Initiative ofthe University of Connecticut LibrariesBarbara Oakley a , Betsy Pittman b & Tracey Rudnick ca University of Connecticut Libraries , 369 Fairfield Way, Unit 2005C, Storrs, CT, 06269-2005E-mail:b Thomas J. Dodd Research Center , 405 Babbidge Road, Storrs, CT, 06269-1205 E-mail:c Music & Dramatic Arts Library , 1295 Storrs Road, UNIT 1153, Storrs, CT, 06269-1153 E-mail:Published online: 12 Oct 2008.To cite this article: Barbara Oakley , Betsy Pittman & Tracey Rudnick (2008) Tackling Copyright in the DigitalAge: An Initiative of the University of Connecticut Libraries, Journal of Access Services, 5:1-2, 265-283, DOI:10.1080/15367960802198978To link to this article: http://dx.doi.org/10.1080/15367960802198978PLEASE SCROLL DOWN FOR ARTICLETaylor & Francis makes every effort to ensure the accuracy of all the information (the Content) containedin the publications on our platform. However, Taylor & Francis, our agents, and our licensors make norepresentations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of theContent. 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Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms-and-conditionshttp://www.tandfonline.com/loi/wjas20http://www.tandfonline.com/action/showCitFormats?doi=10.1080/15367960802198978http://dx.doi.org/10.1080/15367960802198978http://www.tandfonline.com/page/terms-and-conditionshttp://www.tandfonline.com/page/terms-and-conditionsTackling Copyright in the Digital Age:An Initiative of the Universityof Connecticut LibrariesBarbara OakleyBetsy PittmanTracey RudnickSUMMARY. From 2005 to 2007, the University of Connecticut Librar-ies Copyright Project Team engaged in a wide range of activities to ful-fill its charge and to raise awareness of copyright issues in the library andacross the university. This article highlights some of the primary activi-ties and tools used by the team to involve stakeholders, to provide educa-tional opportunities, and to stay current on copyright issues in highereducation. Among other activities, the team developed a new copyrightweb site for use by library staff and the broader university community.KEYWORDS. Copyright, fair use, intellectual property, task teams,policy development, website development, institutional repository,scholarly communications, author agreements, higher educationBarbara Oakley is Director of Library Access Services, University of ConnecticutLibraries, 369 Fairfield Way, Unit 2005C, Storrs, CT 06269-2005 (E-mail: barbara.oakley@uconn.edu).Betsy Pittman is University Archivist, Thomas J. Dodd Research Center, 405Babbidge Road, Storrs, CT 06269-1205 (E-mail: betsy.pittman@uconn.edu).Tracey Rudnick is Music Librarian, Music & Dramatic Arts Library, 1295 StorrsRoad, UNIT 1153, Storrs, CT 06269-1153 (E-mail: tracey.Rudnick@uconn.edu).[Haworth co-indexing entry note]: Tackling Copyright in the Digital Age: An Initiative of the Universityof Connecticut Libraries. Oakley, Barbara, Betsy Pittman, and Tracey Rudnick. Co-published simulta-neously in Journal of Access Services (The Haworth Information Press, an imprint of The Haworth Press)Vol. 5, No. 3, 2007, pp. 265-283; and: Best Practices in Access Services (ed: Lori L. Driscoll, and W. BedeMitchell) The Haworth Information Press, an imprint of The Haworth Press, 2007, pp. 265-283. Single ormultiple copies of this article are available for a fee from The Haworth Document Delivery Service[1-800-HAWORTH, 9:00 a.m. - 5:00 p.m. (EST). E-mail address: docdelivery@haworthpress.com].Available online at http://jas.haworthpress.com 2007 by The Haworth Press. All rights reserved.doi:10.1080/15367960802199067 265Downloaded by [University of Otago] at 23:35 05 October 2014 Has your university been visited by the RIAA recently? Are you re-considering your e-reserves because of what you hear in the news? Arepatrons asking library staff for advice about copyright issues related totheir teaching, research, and learning? The University of ConnecticutLibraries faced exactly these concerns in the spring of 2005. Inspired byan influx of questionsmany associated with new electronic services atthe universityand the rapidly changing legal landscape, the library de-cided to tackle the issue of copyright head on.BACKGROUNDThe inevitable questions arose right away. Does the university nothave a policy? Why should the library get involved?Before 2005, the issue of copyright within the university community,including the libraries, was handled on an ad hoc basis, addressed by in-dividual areas and divisions as issues arose, independent of other areasand services. A few university policies did address some overarching is-sues: ownership of works created at the university; the illegal distribu-tion of software or other material via university computing andnetworking systems; and procedures for handling DMCA-infringementcomplaints. However, these documents were general in nature andvague in approach; readers would not find specifics to answer day-to-day questions, nor would they find policies related to the use of copy-righted information in the course of teaching, learning, research, andpublishing. The university does have a Center for Science and Technol-ogy Commercialization to handle trademark and patent concerns for theuniversity, but similarly it is not in their purview to deal with general in-tellectual property or copyright issues.US copyright law, especially section 110(2) (the TEACH Act), nowrequires universities to establish institution-wide policies and identifycontact persons in order to take advantage of privileges afforded to aca-demic uses, especially in the context of distance education. The univer-sity had identified a person assigned to handle reported abuses.University staff could also consult the Office of the Attorney General oncopyright issues that arose within the context of their public employ-ment. Neither of these offices was equipped to handle the potential vol-ume of questions that might result if everyday issues were directed tothem, and the university did not have any other clearly identified office266 BEST PRACTICES IN ACCESS SERVICESDownloaded by [University of Otago] at 23:35 05 October 2014 or individual to handle routine copyright questions from the universitycommunity.Members of the university community often turned to library staff fortheir copyright questions, and library staff frequently faced similar ques-tions in their own day-to-day work. Due to the nature of their responsibil-ities, librarians were in a position to know and keep up with fundamentalcopyright principles, though no one on the library staff was qualified orclaimed to offer legal advice. In addition, the number and variability ofquestions increased as electronic access to copyrighted material grew.This ultimately led to a wide range of understandings among staff and us-ers about the law as expertise and context varied.Thus, the minimal direction at the university level, the changing na-ture of copyright enforcement, and increasing questions and complexi-ties faced by the library staff prompted the libraries to launch acopyright initiative as a strategic priority for two consecutive fiscalyears, 2005-2007. This objective was just one component of the librar-ies strategic plan, in which the library was called to provide leadershipand expertise for the university community as scholarly communicationsystems are transformed. Among other activities, the library set a goalfor itself to articulate evolving library copyright issues for the univer-sity community.1In July 2005, the Copyright Project Team, made up of three librarians,was charged to develop policies and guidelines on copyright and relatedlegal issues for the libraries to follow; to develop guidelines for staff, pa-trons and researchers, as appropriate; to recommend further actions to in-troduce these issues to the larger university community; and to maintaincurrent and evolving knowledge of this area within the libraries. The pro-ject team was not responsible for enforcing copyright compliance at theuniversity or providing legal advice to staff or users. Nevertheless, the ac-tivities of the project team have permitted the libraries to serve as a leaderfor the university and regional professional communities.Over the two years of its existence, the Copyright Project Team en-gaged in a wide range of activities to fulfill its charge and to raise aware-ness of copyright issues in the library and across the university. Thisarticle highlights some of the primary activities and tools used by theteam to involve stakeholders, to provide educational opportunities, andto stay current on copyright issues in higher education. Many more ac-tivities and events than can be detailed here were part of the process. Fora timeline of major milestones, see Table 1.Course Reserves & Copyright 267Downloaded by [University of Otago] at 23:35 05 October 2014 GETTING STARTEDWhere would the team begin? Was there not good information aboutcopyright on the web already? Why reinvent the wheel?With these and many other questions looming, the teams first projectwas to get a feel for the copyright landscape. Each team member hadsome knowledge of copyright issues because their respective job re-sponsibilities required it, but none felt they had a truly comprehensiveview. The team began by performing an environmental scan of copy-right web sites and policy statements across higher education. Afterviewing dozens of sites, the team identified several that were useful oreven outstanding in one or more aspects. Each had some particularlyrelevant content or effective approach to site organization. While no onesite addressed all of the needs the team had identified, each helped for-mulate the teams early thinking and provided content and layout ideasfor subsequent website design.The team also performed an internal environmental scan. The teaminquired library-wide about known policies or guidelines put out by thelibrary, in addition to issues, questions and concerns, and staff knowl-edge and self-identified expertise. Armed with this information, theteam developed a survey for staff. (See Table 2 for sample survey ques-tions). Conducted in December 2005, the survey assessed the generallevel of library staff knowledge and awareness of copyright, fair use,and the relationship of both to library materials. The survey also askedlibrary staff to prioritize library services and types of questions thatwould most benefit from copyright policies or guidelines. The surveynot only helped the team assess the state of knowledge and staff con-cerns, it also served as a vehicle for inviting library staff participation. Itwas clearly understood that everyone had a stake in the developmentprocess. Later meetings with individuals and library teams focused onlibrary services such as interlibrary loan and reserve, and related libraryactivities such as scholarly communications, a new institutional reposi-tory, and digital collections. The substantial level of staff input from thebeginning and throughout the project fostered a general spirit of buyin when the team rolled out a new copyright web site.PEOPLE TO HAVE ONBOARDIt was not enough to have buy-in from just the library staff. Copyrightis an important ongoing issue for the university, so it is valuable to have268 BEST PRACTICES IN ACCESS SERVICESDownloaded by [University of Otago] at 23:35 05 October 2014 Course Reserves & Copyright 269TABLE 1. Timeline of Events and Important MilestonesDownloaded by [University of Otago] at 23:35 05 October 2014 the endorsement and support from offices and individuals who can helpadvance the agenda and knowledge of all members of the universitycommunity. The libraries Copyright Project Team sought out individu-als and groups within the university who had a stake in the presentationand dissemination of knowledge of copyright and intellectual propertyissues as part of their responsibilities. The team built relationships withthese stakeholders to further its work and to raise the profile of copy-right issues within the university community. In the process, the teamsought the approval of the university for its efforts and sought the uni-versity administrations engagement as a central, authoritative voice indisseminating information and policies.As counsel for the university, the states attorney general on campuswas a key representative from whom the team sought information andendorsement of its work. The attorney generals office provided theteam with the perspective of the state with regard to the work of the uni-versity and all of its units, including the library. Members of the officeworked with the team to provide overarching parameters for the teamswork, to formulate general statements, and to approve specific languageof key policies. The team consulted with members of the attorney gen-270 BEST PRACTICES IN ACCESS SERVICESTABLE 2. Sample Survey QuestionsDownloaded by [University of Otago] at 23:35 05 October 2014 erals office regularly throughout the process of developing the copy-right web site to ensure that interested university offices were notworking at cross purposes and that the library was not overstepping itsbounds.The universitys compliance officer played a similar role in guidingthe work of the team in accord with university policies. Members of thatoffice were especially effective in disseminating information to the en-tire university community as a part of the ethical conduct training theyprovide. Moreover, it was at the suggestion of the compliance officerthat the librarys copyright web site was added to the UniversitysePolicies web site .For detailed legal advice and oversight of the teams policy devel-opment, the libraries obtained outside legal counsel, with the approvaland endorsement of the attorney generals office. This legal advisorwas essential in helping the team create clear, understandable and le-gally supportable guidelines and policies that reflected the require-ments of the local environment and respond to the needs of the localcommunity.The libraries have ongoing relationships with university curriculumsupport divisions that assist faculty in creating new courses and providetechnical assistance with enterprise tools like course management soft-ware. In the course of their work, curriculum support specialists en-counter questions from faculty about copyright and what materials canor cannot be used for instruction. The copyright team continues to capi-talize on these relationships to share information and to help developpolicies and guidelines for campus users that reflect their experienceand needs while working within copyright law.The university has a robust program for technology commercializa-tion, turning university research into marketable products through pat-ents and licensing. The primary concern of this office is necessarilyrelated to new intellectual property developments and, as such, comesfrom a very different perspective than the team encounters when mem-bers of the community want to use the intellectual property of others;this had implications for the teams work on the web site. Work withthese patent experts reinforced for the team the importance of balancingthe rights of creators and those of users. Regular contact with this officekeeps these issues close in the teams thoughts as the team continues todevelop resources and teach users on campus about appropriate uses ofcopyrighted information.Course Reserves & Copyright 271Downloaded by [University of Otago] at 23:35 05 October 2014 FORUMSEach spring, the university libraries sponsor an open forum on timelyand forward-looking topics of interest to libraries and the academiccommunity. Some examples of recent forum topics include the future oflibraries, institutional repositories, universal web-site usability, andmass digitization projects.In April 2006, the Libraries forum was on the topic Whose Rights& Whos Right: Copyright in the Digital Age . Speaker Robert Oakley, LawLibrarian and Professor of Law at Georgetown University and Wash-ington Affairs Representative for the American Association of Lawlibraries, gave attendees a brief history of US copyright law, highlight-ing some of the landmark cases that have molded the copyright land-scape of today. Using examples provided by the audience, ProfessorOakley showed how current practice and issues are being addressed inpublic-policy arenas and how academics and librarians can play a partin changing the course of copyright legislation.The forum was widely attended by members of the UConn commu-nity and beyond, from all aspects of academia. Because the forum wasso successful, the university libraries arranged to have the talk repeatedfor the Boston Library Consortium at the Boston Public Library in De-cember 2006. Key factors in the success of the forum include the timeli-ness of the topic, widespread and attention-getting advertising, theknowledge and reputation of the speaker and the relevance of the topicto the work of academia.WEB-SITE DEVELOPMENTLOGISTICSCreating a web site with copyright policy information was central tothe teams activities. What would be the focus of the web site: internalpolicies for library staff to follow; information for the librarys users; orinformation for the broader university community? Would the libraryhave sufficient resources to create content? Who would maintain thesite? Would the university be interested in contributing content or inadopting the web site for use on a broader scale?The team decided to create a web site for use by the entire universitycommunity , but recognizedthat some topics fell well beyond the librarys purview. As such, the pri-mary focus was on general copyright information and library services,272 BEST PRACTICES IN ACCESS SERVICESDownloaded by [University of Otago] at 23:35 05 October 2014 with the understanding that the library could reach out to other serviceunits and academic departments at the university at a later date. Theteam envisioned a modular web site that would be flexible enough to al-low the addition of pages and cross-links that would accommodate newservices, keep up with rapid changes in the copyright environment, andaddress a variety of user needs.Using information from the environmental scan and the library staffsurvey, the team created a detailed outline of potential topics, notingplaces where outside input would eventually be needed. The outlinewas amended and approved by the universitys counsel. Sketches forpotential web-site organization began at the same time. These combinedactivities helped the team organize content, identify and prioritize is-sues, and map relationships between concepts.Armed with the outline and sketches, the team worked with a libraryapplications developer to create a template for the sites general appear-ance and navigation. Figure 1 shows a sample of the basic template.Over the next several weeks, one team member and the applications de-veloper established site-wide templates, cascading style sheets, time-saving code-entry procedures, and documentation that would facilitatesite-wide changes and ensure consistency. They also negotiated detailsrelated to the underlying organization and management of files, and finetuned script-based navigation features such as the search box anddrop-down menus.As another timesaver, the team contacted several institutions and re-quested permission to adapt information, presentation, or structure oftheir copyright web sites for the University of Connecticut Librariessite. In this way, the team could avoid starting from scratch. Over time,it was explained, editing to reflect local practices and policies, as well aslegal counsels input, would eliminate overt similarities or outright lift-ing. Several institutions kindly gave their permission to use elements oftheir sites.2 Todays resulting content is a combination of original andresearched content, pre-existing university library policies, and contentoriginally created at other sites.During its development, the site resided in a test directory. Library staffand interested parties had access to the URL and were welcome to commentat any time, but were asked not to distribute the URL or use it in public set-tings. In October 2006, the team moved the site into its public directory for asoft rollout. The team held a series of open meetings to introduce the website to library staff. Staff members were then asked to use it in day-to-daytransactions, share the URL as appropriate, and send further feedback aboutreal-life experiences using the site. The formal release occurred in JanuaryCourse Reserves & Copyright 273Downloaded by [University of Otago] at 23:35 05 October 2014 2007, when the site was the focus of an article in the campus newspaper andthe URL was distributed on brochures.The web site serves a variety of important functions for the library anduniversity. Most obviously, it is a central location where users from acrossthe university (and beyond) can get useful and authoritative informationabout copyright that will answer many basic questions that arise in theirday-to-day work. Beyond this, it provides a level of comfort and security tolibrary staff to know that they can refer users to the site or rely on it them-selves when assisting users with copyright questions in their work. Finally,involving staff and stakeholders in the development process allowed theteam to address concerns and capitalize on expertise already available inthe university. Because they were involved in the development, librarystaff members are also more likely to trust the information, to think of theresource in their day-to-day work, and to disseminate it further.WEB-SITE DEVELOPMENTWORKING WITH LIBRARY STAFFOne of the first services the team addressed was course reserve. Thisinvolved staff from several service units at various UConn libraries.274 BEST PRACTICES IN ACCESS SERVICESFIGURE 1. Image of a Sample Page TemplateUsed with permission.Downloaded by [University of Otago] at 23:35 05 October 2014 The main librarys reserve unit already had a copyright policy that otherservice units followed to some degree or another, but the policy had notbeen substantively renewed or updated in several years. Reserve han-dles copyright issues on a daily basis, gets frequent questions from fac-ulty, and must regularly explain how US copyright law relates toreserve activities. Also, the proliferation of electronic resources usedfor reserve had raised new questions. The team undertook a completeoverhaul of the policy statement, assembling relevant readings andsample policies from other institutions. Reserve staff brought their dailyexperience to the process and provided invaluable perspective andrecommendations. The end product was a more comprehensive andup-to-date policy that better reflected the staffs work experience andanswered many faculty questionssuch as what could be placed on re-serve, how to expedite service, and how the library defines ownershipof material placed on reservethus freeing staff from this oft-repeatedtask. Figure 2 shows a screenshot of the Course Reserve CopyrightPolicy page.Document Delivery/Interlibrary Loan (DD/ILL) statements wereconsiderably easier to craft. The guidelines for ILL are more straight-forward and less flexible, and therefore less ambiguous. Also, copyrightmanagement of DD/ILL requests is handled almost exclusively behindthe scenes by DD/ILL staff. The copyright team found that while theguidelines themselves were clear, they were not widely known outsideof the DD/ILL office. They needed to be articulated so that DD/ILL us-ers and staff members outside the DD/ILL office would know howcopyright requirements might affect their work. It was easy enough torelate the roles and responsibilities in a concise statement that is nowavailable to all. Figure 3 shows a screenshot of the Document Delivery/Interlibrary Loan Copyright Policy page.In addition to crafting statements for different library services, theteam spent considerable time developing information on CopyrightBasicsWhat is copyright? When is something protected by copy-right? What is fair use? When do I seek permission? With the basic toolsin hand and copyright statements regarding library services, the teamassembled topical index pages that pointed users to site pages ofrelevance to faculty and students. For example, the Teaching pagepointed instructors to copyright information for course reserve, distanceeducation, and course management software. The team also createdcross-reference pages for specific formatsbooks, images, music, video,microforms, e-text, etc.and electronic servicesdigital resources,Course Reserves & Copyright 275Downloaded by [University of Otago] at 23:35 05 October 2014 ePortfolio, institutional repository, course management software, etc.Figure 4 shows a screenshot of the Teaching Index page.As knowledge of the teams efforts grew among the larger universitycommunity, members found themselves fielding questions from far-flung members of that community. These may lead to a future page ofexemplars or scenarios as object lessons. Examples of some of themore interesting or challenging questions include the following: A faculty member asked if she could show her class an episode of apopular talk show that she had taped herself.276 BEST PRACTICES IN ACCESS SERVICESFIGURE 2. Image of the Course Reserve Copyright PolicyUsed with permission.Downloaded by [University of Otago] at 23:35 05 October 2014 A graduate student wanted to know what his rights and obligationswere to the university for software he had written for a class proj-ect, but that he thought had potential commercial value. A music major wondered if he could upload recordings of univer-sity music ensembles in which he had performed to ePortfolio, foruse by his advisors, instructors, and potential employers. An instructor asked if he needed permission to translate a copy-righted work, or to publish that translation.Course Reserves & Copyright 277FIGURE 3. Image of the Document Delivery/Interlibrary Loan Copyright PolicyUsed with permission.Downloaded by [University of Otago] at 23:35 05 October 2014 A teaching assistant wanted to show her class the work of formerstudents as examples of how to construct a well-written argument. A faculty member wanted to create a string of movie clips to put onelectronic course reserve.In addition to copyright, many of these questions spilled over into theareas of university policy, plagiarism, patents and contract lawtopicsall well beyond the purview of the copyright teams intended purpose.Still, these matters clearly were related, and users were in need of an-278 BEST PRACTICES IN ACCESS SERVICESFIGURE 4. Image of the Teaching Index PageUsed with permission.Downloaded by [University of Otago] at 23:35 05 October 2014 swers and clarifications. The team found itself in the midst of a largerpicture where questions could only be answered using a combination oftools and resources.GESTALTTHE WHOLE IS GREATER THAN THE SUM OF ITS PARTSThe Copyright Project Team is just one of several related and syner-gistic activities the University of Connecticut Libraries have pursued inrecent years in response to internal and external demands and to the li-braries perceptions of the future of academic libraries. Others include ascholarly communications initiative, an authors addendum and infor-mational brochure, an electronic resource management database (par-ticularly regarding a staff/public interface for license information), andan institutional repository. All of these activities, resources, and toolssupport one another in an ongoing way and have a cumulative effect onthe university environment that is greater than any of them could be as astandalone.At the recent ACRL conference, members of the project team partici-pated in a poster session detailing their work over the two years of the teamsexistence. Presenters found themselves repeatedly asked if the Univer-sity of Connecticut had these other tools or additional support from theuniversity. Visitors to the session remarked that they had one or anotherof these resources, but not all, and that through work on the one theywere becoming aware that they needed expertise in all of these areas toeffectively respond to demands of their users.Members of the Copyright Project Team have been involved in all ofthese projects as they have developed, both because of their roles on thecopyright team and because they use the tools in their areas of primaryresponsibility. The copyright team worked with the institutional reposi-tory team and university counsel to develop copyright statements forauthors placing materials in the repository. One member of the copy-right team is also a member of the scholarly communications team, rep-resenting copyright interests to that team, and was instrumental indeveloping an informational brochure for authors about retaining theircopyrights. Working in their capacities as selectors and service provid-ers, members of the copyright team gave specifications and offeredfeedback to electronic-services librarians on an electronic resourcemanagement database that provides information to staff on licenses andCourse Reserves & Copyright 279Downloaded by [University of Otago] at 23:35 05 October 2014 acceptable uses. The simultaneous coordination and pursuit of all theseactivities highlighted the relationships between them and added mo-mentum to the libraries overarching agenda of transforming scholarlycommunications.NEXT STEPSIn May 2007, the Copyright Project Team gave its final report to thelibrarys leadership. As a result of the project teams recommendation, anew, permanent copyright team was charged to continue the work be-gun by the project team. One project team member will stay on perma-nently, another rotated off, and the third will stay on for one year toallow for transition. Three new members were added, including twofrom outside the university libraries. The new team will balance its ac-tivities to address a variety of constituents.First and foremost, the team will continue to develop and refine li-brary copyright policies to reflect changes in the law, university policy,and best practice, and to ensure that affected library staff and users ofthose library services are informed as to their rights and responsibilities.There will be ongoing consultations with affected parties to maintainstakeholder buy in and awareness of the issues.Second, and related to policy development and dissemination, theweb site remains central to the teams work. The new team will furtherassess, populate, refine, and promote the library copyright web resourcein order to increase its utility, keep up with the fast pace of copyrightlaw developments, and provide guidance for copyright issues at the uni-versity. The team especially plans reach out to other service and aca-demic units at the university in order to facilitate discussion and bringmore links or content under the umbrella of the librarys copyright website.Third, outreach and training will be an ongoing focus for the newteam, both in the library and to selected groups in the university. Theteam will develop or procure additional educational workshops andmaterials in order to increase the university communitys awarenessof rights, responsibilities, and strategies for approaching copyright.Such outreach will continue to foster relationships and partnerships atthe university and beyond. It will also help to identify, create, and pro-mote new copyright resources, lead to more pronounced and cohesivearticulation of university expectations regarding copyright, and iden-280 BEST PRACTICES IN ACCESS SERVICESDownloaded by [University of Otago] at 23:35 05 October 2014 tify further actions to promote discussion in the larger university com-munity.Finally, the library has proposed the creation of a univer-sity-wide copyright committee with a library representative on thecommittee. The librarys copyright team will work to coordinate itsefforts with that committee and serve as a resource, with hopes ofmaximizing the librarys investment to-date in its copyright initia-tive. If the university launches its own copyright web site, the li-brarys site might be retired, or perhaps the university will consideradopting or taking over the librarys site for a broader purpose. Ineither case, the library is positioned to be an integral part of any uni-versity-wide initiative.CONCLUSIONThe past two years have been busy, with the result that the mem-bers of the Copyright Project Team have built a valuable and authori-tative resource for the university community. The importance ofoutreach to library staff and university stakeholders cannot be over-stated. Public events, such as forums, open meetings, and advertisedrollouts of a new web site or service are important milestones thatraise awareness and keep stakeholders engaged. Throughout the pro-cess, the library has established itself as a leader on copyright issuesfor the university.The new copyright team has an opportunity to build on the librarysrecent successes. Persistent news stories about copyright and intellec-tual-property battles and the frequency of visits to the University ofConnecticut Libraries copyright web site illustrate that there is, and willcontinue to be, interest in and need for ongoing engagement.NOTES1. The University of Connecticut Libraries, Strategic Plan 2005-2010, The Uni-versity of Connecticut Libraries, http://www.lib.uconn.edu/about/administration/stra-tegic/plan2010.doc.2. The following institutions generously permitted the University of ConnecticutLibraries to draw from content and design of their copyright sites: Brown University;Purdue University; Syracuse University; the University of California, Los Angeles; theUniversity of Minnesota; and Washington State University.Course Reserves & Copyright 281Downloaded by [University of Otago] at 23:35 05 October 2014 BIBLIOGRAPHYAll web sites were accessed on 30 May 2007 unless otherwise specified.Getting StartedAssociation of American Universities. Campus Copyright Rights and Responsibilities:A Basic Guide to Policy Considerations. n.p.: Association of American Universi-ties, 2005. http://aaupnet.org/aboutup/issues/Campus _Copyright.pdf.Association of Research Libraries. Know Your Copy Rights: Using Copyrighted Worksin Academic Settings. Washington DC: Association of Research Libraries, [2007].http://www.knowyourcopyrights.org/.Crews, Kenneth D. et al. Copyright Law for Librarians and Educators: Creative Strat-egies and Practical Solutions. 2d ed. Chicago: American Library Association,2006.Lipinski, Tomas A. The Complete Copyright Liability Handbook for Librarians andEducators. New York: Neal-Schuman, 2006.U.S. Copyright Office. Copyright. http://www.copyright.gov/.Model Copyright Web Sites in Higher EducationBrown University. Copyright and Fair Use. http://www.brown.edu/Administration/Copyright/index.html.Hoon, Peggy E. Tutorial Series: Copyright Ownership, Copyright Use, Plagiarism,[and] Licensing Guidelines. Raleigh, NC: Scholarly Communication Center of theNCSU Libraries, 2003. http://www.lib.ncsu.edu/scc/tutorial/.North Carolina State University. Scholarly Communication Center. http://www.lib.ncsu.edu/scc/main.html. With Peggy E. Hoon, J.D., Scholarly Communication Li-brarian and Special Assistant to the Provost for Copyright Administration, andAnnis Barbee, M.A., Scholarly Communication and Information Specialist.Purdue University. University Copyright Office. http://www.lib.purdue.edu/uco/in-dex.html.Stanford University Libraries. Copyright & Fair Use. http://fairuse.stanford.edu/.Syracuse University Library. Copyright. http://library.syr.edu/copyright/.UCLA Library. UCLA Copyright Policy. http://www2.library.ucla.edu/copyright/index.cfm.University of Connecticut Libraries. Copyright. http://www.lib.uconn.edu/copyright/.University of Minnesota Libraries. Copyright Information & Education. http://www.lib.umn.edu/copyright/.University of Texas at Austin. The Copyright Crash Course. http://www.utsystem.edu/ogc/Intellectualproperty/cprtindx.htm. With Georgia K. Harper, J.D., ScholarlyCommunications Advisor, University Libraries.Washington State University, University Publishing. Copyright. http://publishing.wsu.edu/copyright/.282 BEST PRACTICES IN ACCESS SERVICESDownloaded by [University of Otago] at 23:35 05 October 2014 Useful Tools or Hot TopicsAssociation of Research Libraries. Copyright & Intellectual Property Policies: Or-phan Works. http://www.arl.org/pp/ppcopyright/orphan/index.shtml.Bailey, Charles W., Jr. Open Access Bibliography. Washington DC: Association of Re-search Libraries, 2005. http://info.lib.uh.edu/cwb/oab.pdf.Copyright Clearance Center. Copyright.com. http://www.copyright.com/.Copyright Decision Map. In Copyright Information & Education at the University ofMinnesota Libraries. http://www.lib.umn.edu/copyright/map.phtml.Creative Commons. http://creativecommons.org/.Hirtle, Peter B. 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