System Engineer or System Administrator or Network Administrator

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    JIAMENG ZHANG404 Jason Ct * New Hope * Pennsylvania 18938 *Private Cell (215) 478-5867* Company Cell 609-617-6311

    [email protected] [email protected] OF QUALIFICATIONS* Nine years of experience and knowledge in administering, maintaining and supporting IBM AIX servers, Linux Servers, Windows servers, Active Directory and TCP/IP network.* Strong analytical skills and ability to pinpoint problems, provide creative solutions, prioritize multiple tasks, and manage projects in timely, cost-effective manner.* Solid tracking record for implementation of technology solutions and securitycontrols; in depth knowledge and experiences for recommending security safeguards and administering security configurations in a highly complex system infrastructure and platform.* Employs excellent communication and interpersonal skills to lead teams in delivering attentive service and effectively prioritizing multiple tasks.* Motivates multifunctional teams and develops staff to meet technical and operational objectives, constantly striving to improve performance and efficiency.

    TECHNICAL PROFICIENCYOperating Systems: AIX 4.X/5.X, Windows 2000/2003 Sever, Windows XP/Vista/7,Cisco IOS, RHEL4/5, UbuntuHardware: IBM H-70, IBM system p9113-550, xSeries 7310, IBM System Stor

    age DS4700, IBM 3580 Ultrium Tape Drive, IBM TS3200 Tape Library; HP Proliant DL320G5, HP DL360G5/G6,

    TreeFrog AIT tape drive, Cisco Router 2600, Cisco Switch 2950/3560, Symbol Wireless

    Switch WS5100, Teklogix RF devices (9400 network controller, AP, vehicle and handheld,

    PC, HP Printer Server Appliance 4200, HP LaserJet printer 4000/8000, PalmSoftware/Protocol: IBM HMC 6, IBM Storage Manager 10 Client, IBM Web-BasedSystem Manager, LPAR,

    DLPAR, Symantec Backup Exec 11d, CA BrightStor ARCserve Backup r11.1/r12.5, IIS 6,

    Warehouse Management System Exceed 2000, Lotus Notes client and server R5/R6Exchange 2003, Citrix, Heat Call Logging 8

    .3, HP OpenView, Altiris Deployment Server 6.1,Veritas MS Office XP/2003/2007, Acronis, T

    CP/IP, WINS, DNS, DHCP, SMTP, FTP, TelnetDatabases: Oracle8i, Oracle10g, IDS 7.31, SQL Server 2000/2005, MS Access 2000/2003Languages: Korn Shell, Bash Shell, SQL, PL/SQL, Transact/SQL, C/C++, Java, VBA, HTML/XML

    PROFESSIONAL EXPERIENCEJones Apparel Group, West Deptford, NJ, System Engineer

    2008-Present* Administered and supported IBM AIX RS/6000 and System p managed systems, LPAR,Windows 2003 servers, database application, overall TCP/IP network and active directory service in IT infrastructure environment, ensure high availability of multi-tier applications in mission critical production environment.* Monitored and tuned server and application and applied maintenance. Monitoredand documented system events to ensure continuous functioning. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.* Created and modified AIX VG, LV and file systems for Oracle8i/10 application;

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    planned and implemented AIX system p hardware/software installation, upgrade andtrouble shooting. Performed AIX OS technology level upgrade. Maintains currentoperating systems, PTF levels, and patch versions that comply with vendor requirements* Planned and designed OS and DB application backup and disaster recovery, implemented customized backup procedures using korn shell script.* Configured SAN Storage System (IBM DS4700) arrays and created logical drives and mapped with the AIX hosts to meet the storage requirements of oracle10g applications on IBM system p servers.JIAMENG ZHANGPage2

    * Assisted DBA in solving Oracle 8i/10gWMS production database related issues byanalyzing and turning AIX server system resource utilization (disk I/O, memory/virtual memory etc).* Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 350 users. Supported IIS and .net application on Windows 2003 server.* Build HP DL360G5 Windows 2003 server for enterprise RFID application.* Coordinates hardware repairs with appropriate vendors on supported platforms as necessary.

    Big Lots, Inc., Tremont, Pennsylvania, System Analyst/System Supervisor2000-2008

    * Administered and maintained AIX, Windows 2000/2003 and Red Hat Linux servers hardware and software, overall operation of TCP/IP network and active directory services, including plan, install configure and upgrade. Supported WMS Informix application on AIX system.* Designed, documented, and implemented standards and procedures for monitoringDatabase application server CPU/memory usage, disk I/O status, logging, system/user process, and shutting down/restarting database instances and database/application servers.* Developed and implemented disaster recovery plan, comprehensive backup strategy, and network security structure and policy, including levels of access and user groups.* Planed specific audits to ensure IT and business systems are protected and controlled. Conducted internal audits in accordance with IS and SOX audit standards

    , guidelines and best practice to meet planned audit objectives.* Supervised four IT technicians as part of corporate IT service desk team, providing level I to III help desk support for more than 2,000 general office and warehouse employees.* Initiated and managed multiple technical projects for network/server infrastructure change and upgrades that improved network and information system function,capacity, and security.* Trouble shoot database application performance issue, network connectivity, security, printing, and user access issues; trouble shoot PC hardware and PC application related issues.* Created SQL scripts and Informix Ace Reports that helped incentive audit and inventory control department save hundreds of dollars in payroll hours. Some of the SQL scripts and reports also provided valuable tools for upper management to

    identify and trouble shoot those warehouse operation/production database issues.

    EDUCATION AND TRAININGM.S., Management of Information Systems, Texas A&M University, College Station,Texas 2000M.S., Biology, Institute of Oceanology, Chinese Academy of Science, China 1986B.S., Biology, Ocean University of Qingdao, China 1982New Horizons Computer Learning Centers 2007-2008Oracle 9i (SQL, PL/SQL, and SQL*Plus, Database Fundamentals I and II, Database P

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    erformance Tuning)Microsoft SQL Server 2005 - Implementation and MaintenanceHarrisburg Area Community College, PA. Cisco Networking Academy Program Coursesfor CCNA 2005Exceed 2000 System Administration, EXE Technologies(R), Inc., Dallas, Texas 2000

    CERTIFICATIONSIBM Certified Specialist - System p AdministrationCISA candidate (Have passed the CISA test, exam ID 08556365, in process of applying CISA certification)