Digital Literacy 2.0

European Congress on E-Inclusion (ECEI12)Session1: The value of partnerships with public libraries

6th November 2012, Thon Hotel EU

Susanne Bernsmann, Stiftung Digitale Chancen

Founded: January 2002

Public-Private-Partnership located in Berlin and Bremenunder the patronage of the ‚German Federal Ministry of Economics and Technology‘ and the ‚Federal Ministry of Family Affairs‘

Digital Opportunities Foundation

Founder: Universität Bremen, AOL Deutschland

Co-Founder: E-Plus-Gruppe, Accenture GmbH, Burda Stiftung

Our goal is to make people interested in the Internet and to support them with their first steps.

We want them to become aware of the opportunities digital mediaoffer and to make use of them.

Social media…

are a tool for taking part in social life.

can be a powerful tool to address those who are not yet included in the communities they are living in and should be part of.

lower the threshold to computer and Internet as they do not require a full range of technical skills and capabilities.

lower the threshold to information and learning itself as they make it easier to obtain knowledge.

Disadvantaged people can benefit from making use of the Internet and social media like everybody else.

Libraries can play an important role in harvesting this potential.

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EC Lifelong Learning Programme, Multilateral Project Coordinator: Stiftung Digitale Chancen Duration: 24 months (1/2012 – 12/2013)

Organisation Kind of organisation Country

Aga Khan Foundation Social institution working with socially disadvantaged people (urban community support)

Portugal

Bibliothèque publique d'information

Library France

Biblioteka Publiczna im. W.J. Grabskiego w Dzielnicy Ursus

Library Poland

Bibnet Institution for empowerment of local libraries in the digital age (technologies & new media)

Belgium

NIACE non-formal adult education institution UK

Public Library Cologne Library Germany

Regionalna biblioteka “Pencho Slaveykov”

Library Bulgaria

Stiftung Digitale Chancen Foundation working on digital inclusion with different target groups

Germany

DLit 2.0Train-the-trainer & qualify the user

Two-step strategy: Training of staff at non-formal learning places for the provision of ICT

based learning offers [focus: Web 2.0 applications and social media, methods how to make use of these tools to engage educationally disadvantaged adults]

Approach

Adult learners from socially and educationally disadvantaged groups will be attracted to non-formal learning places by the use of Web 2.0 thus improving their motivation to learn (in general) and empowering them to participate in social life (via issues that are meaningful for them)

DLit 2.0 aims to develop and implement an ICT based approach of lifelong learning for

staff in non-formal learning settings;addressed to socially and educationally disadvantaged people

Stock-taking of ICT training campaigns and courses related to Digital Literacy provided so far in partner’s institutions and beyond

Gathering of consistent data about approaches that worked well (e.g. information about the target groups, the content, the training / learning materials, evaluation or dissemination)

Collection of altogether 40 courses allowed to identify success criteria and pitfalls of the courses

Analysis of practical experiences builds the basis for the development of the curriculum

at the same time: user needs analysis based on the assessment of available statistics and data regards the current situation of Digital Inclusion in in the participating countries

merge this information into a comprehensive and innovative approach

Analysis of best practice strategies

Sample of findings

Use the appropriate wording to achieve the respective target groups. Appoint staff as intermediaries who know about the skills and

handicaps of their target groups; they are known by their clients as persons they can trust in.

Collaborate with local institutions (exchange of experiences and resources / reach target groups)

Define and provide structures for partnerships. Evaluate the participants’ feedback to learn for prospective trainings.

Analysis of best practice strategies

Public libraries can play a major role in initiating and seeking out new ways to support people in their community.

Thank you very much for your attention!

Contact:

Stiftung Digitale ChancenSusanne Bernsmann

sbernsmann@digitale-chancen.dehttp://www.digital-literacy2020.eu