SURVIVING

DISASTER!

BackgroundMore than 20 storms entered the Philippines

in 2006, six of them affected Bicol directly, three of which were super typhoons

Typhoon Milenyo hit Bicol in Sept. 28, 2006, causing heavy damage in Sorsogon

Typhoon Reming (Nov. 30, 2006), directly hit Albay with maximum wind speed of 230 kph

Damages707,966 families or 3,536,342 persons

were affected in 14 provinces of 3 Regions (incl. IV-A, V)

734 dead, 2,360 injured and 762 missing persons in the 3 regions

588,037 houses were damaged - 40% totally; 60% partially

Estimated damage to agriculture and infrastructure amounted to Php 5.4 billion

Bank’s Immediate Responselocated and checked the situation of employeesBank employees helped clear the roads to the

bankinspected damages at the Main office and

branches (Tiwi and Sorsogon) cleaned up; recovery of forms, recovery of data

and repair damages to the building prepared for liquidity fluctuationconducted survey on the status of the borrowersdistributed relief goods to heavily-affected clients

PAR: Before, After and NowBefore Milenyo

& Reming

After Milenyo

After Reming

Now(As of April

30, 2007)

PAR7

3.57% 4.42% 15.87% 1.28%

PAR30

1.54%

1.18% 14.41% 1.63%

Policy Responsebanking operation resumed on Dec. 4, 2006

bank was closed for 1 day after the typhoon on Dec. 1st

maximum of Php10,000 withdrawal per client per day

no loan releases for 1 week after the typhoon

1 month moratorium on penalties for individual micro loan clients

1 month moratorium on amortization for group loan clients

no withdrawal of savings for microfinance clients, but allowed use of savings as payment for their loans

continue collection on clients who can payrepeat loan undergoes evaluation before

releaseno release of new loans for 1 monthwrite off bad accounts

Policy Response

Lessonsall data should be backed up properlyoffice documents and equipment should

be well-securedcontractual savings is important for the

clients so that that they have something to use in case of calamities/emergencies

Bank personnel should be trained in disaster response management to assist their families and clients properly

THANK YOU!