Survey Results of the CIOs, HIM Directors and HIM/HIT Educators in Northern Virginia Spring 2013

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Survey Results of the CIOs, HIM Directors and HIM/HIT Educators in Northern Virginia Spring 2013. HIM Survey Results 26 respondents. Who are you?. Is your organization more closely associated with HIM, HIT, or both?. - PowerPoint PPT Presentation

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<ul><li><p>Survey Results of the CIOs, HIM Directors and HIM/HIT Educators in Northern Virginia</p><p>Spring 2013*</p></li><li><p>*</p></li><li><p>Who are you?</p><p>*</p></li><li><p>Is your organization more closely associated with HIM, HIT, or both?*</p><p>Chart1</p><p>0.05</p><p>0.76</p><p>0.1</p><p>0.1</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Neither5%</p><p>Both76%</p><p>HIT10%</p><p>HIM10%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>In the LAST 12 months, has your organization increased the size of its HIM workforce, decreased the size, or stayed the same?*</p><p>Chart1</p><p>0.5</p><p>0.25</p><p>0.25</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Stayed the same50%</p><p>Increased25%</p><p>Decreased25%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>In the NEXT 12 months, does your organization plan to increase the size of its HIM workforce, decrease the size, or does it plan to make no change?</p><p>*</p><p>Chart1</p><p>0.5</p><p>0.44</p><p>0.06</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Stay the same50%</p><p>Increased44%</p><p>Decreased6%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>How easy or difficult is it for your organization to hire qualified employees to fill open HIM positions?*</p><p>Chart1</p><p>0.13</p><p>0.73</p><p>0.13</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Very difficult13%</p><p>Somewhat difficult73%</p><p>Not difficult13%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>If you answered somewhat or very difficult, why do you believe this is true?Finding resources with strong understanding of healthcare analytics and ability to align data to produce outcome measures is difficult</p><p>Not enough HIM applicants</p><p>Hard to find qualified HIM staff</p><p>Matching skills to contract requirements is hard to balance; experience is the key</p><p>Applicants do not meet minimum requirements</p><p>Education and experience in the field as well as understanding of HIM vs. HIT*</p></li><li><p>Regarding the hiring process, do you tend to?*</p><p>Chart1</p><p>0.53</p><p>0.4</p><p>0.07</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Both53%</p><p>Recruit from outside40%</p><p>Hire from within7%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>What are the top skills that you look for when considering hiring in Health Information Management?Coding competency (ICD-9 and 10)Practical experience with dataEMR experienceExperience across domains: MMIS, PBM, EHR, HIXSpecific ICD-10Record analysis knowledgeEducation/credentialsAnalytical skills</p><p>*</p></li><li><p>What percentage of your workers are required to possess at least some skills in HIT?*</p><p>Chart1</p><p>0.45</p><p>0.22</p><p>0.11</p><p>0.22</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>75%-100%45%</p><p>50%-75%22%</p><p>25%-50%11%</p><p>&lt; 25%22%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>What necessary skills are your HIM staff lacking?</p><p>Analytical skills for data presentation for educating physicians and customer service skills = Clinicians trained in HIM/HITUnderstanding national standards, IT messaging standards and security standards = HIT SkillsKnowledge of ICD-10ExperienceEducation/credentials*</p></li><li><p>Which do you consider more of a priority, refining skills of incumbent workers or developing those of new workers? *</p><p>Chart1</p><p>0.6</p><p>0.4</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Incumbent workers60%</p><p>New workers40%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Would you like to see more certificate program(s) for incumbent workers?*</p><p>Chart1</p><p>0.21</p><p>0.79</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>No21%</p><p>Yes79%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Does your organization have difficulty addressing the following workforce issues?*Other Issues:</p><p> Staff retention and eagerness to improve themselves</p><p> Finding senior, experienced persons in these information domains</p><p> Having staff interested in acquiring more skills</p><p>IssueNo difficultySome difficultyGreat difficultyProviding training programs to keep incumbents current on changing Health IT/Management technologies and healthcare requirements20%67%13%Providing training opportunities for incumbents to grow and advance 14%57%21%Recruiting employees with appropriate education/skills13%67%20%</p></li><li><p>Do HIM and HIT overlap in your organization? Describe howOverwhelmingly YesIndividuals are cross trainedSometimes use them interchangeablyWill use HIT if we cannot attract HIMWork together on projectsOur new EMR has caused these two areas to join together to support the EMRNot understanding the difference between HIT &amp; HIM causes various layers of confusionCollaborate on many projects: *Point of service scanning *Forms on Demand *Remote coding</p><p>*</p></li><li><p>Are you aware of academic or technical schools in the northern Virginia region to educate and train in HIM?*</p><p>Chart1</p><p>0.84</p><p>0.14</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Aware84%</p><p>Not aware14%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>0.89</p><p>0.67</p><p>0.22</p><p>0.56</p><p>George Mason University</p><p>Sheet1</p><p>George Mason University</p><p>Health Informatics, MS89%</p><p>HIS Graduate Certificate67%</p><p>Health Information Technology, Minor22%</p><p>Health Systems Management, MHA56%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>0.88</p><p>0.5</p><p>0.38</p><p>0.63</p><p>Marymount University</p><p>Marymount University</p><p>Sheet1</p><p>Marymount University</p><p>Health Information Management, B.S.88%</p><p>Information Technology B.S. (specialization in Health IT)50%</p><p>Information Technology B.S./ M.A.38%</p><p>Health Information Technology (post-baccaleureate)63%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>1</p><p>0.58</p><p>0.5</p><p>NOVA</p><p>Sheet1</p><p>NOVA</p><p>Associate Degree HIM100%</p><p>Clinical Data Coding Career Studies Certificate58%</p><p>Health Information Technology Career Studies Certificate50%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you provide externship opportunities to new workers/students?*Yes: Offer several yearly Have hired from unpaid clinicals</p><p> No Company policy makes it difficult Work too sensitive Work requires experience</p><p>Chart1</p><p>0.38</p><p>0.63</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Yes38%</p><p>No63%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>If no are you open to providing opportunities?*Comments:Work/study environment such that they can tie experience to education</p><p>Chart1</p><p>0.43</p><p>0.57</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Yes43%</p><p>No57%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>What post-graduation certifications would benefit your organization?Clinical documentation specialistHealth InformaticsCoding certificatesEHR implementation certificateEHR is finally becoming a reality. Start with thatClinical internal controls</p><p>*</p></li><li><p>What/who is missing from your current workforce that would make the management of health information more useful to your organization?Clinical documentation improvement specialists</p><p>Leaders able to use HIM data to define an action plan</p><p>Operations manager of HIM</p><p>Preparation for clinical coding transitions and fiscal coding for billing, fraud detection and OHI processes</p><p>Understanding the role of clearinghouses and most common commercial tools</p><p>Awareness of health information management and technology standards</p><p>Engaged workforce familiar with current and new legislation impacting the electronic health record....HITECH, HIPAA, etc.*</p></li><li><p>HIT Survey Results</p><p>25 respondents</p><p>*</p></li><li><p>Who are you?</p><p>*</p></li><li><p>What skills would you like to see your HIT workers possess?Analytical skills = HIMIncreased medical terminology = HIMCoding knowledge = HIMMMIS, PBM, EHR and/or HBE systemsMeaningful use, HIPAA = HIMICD-10 =HIMInformation security, information messaging standardsBasic skills*</p></li><li><p>Within the context of HIT, describe your workforce needs. Identify and list the specific skills that are required of your HIT workforce.*</p></li><li><p>In the LAST 12 months, has your organization increased the size of its HIT workforce, decreased the size, or stayed the same?*</p><p>Chart1</p><p>0.4</p><p>0.4</p><p>0.2</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Stayed the same40%</p><p>Increased40%</p><p>Decreased20%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>In the NEXT 12 months, does your organization plan to increase the size of its HIT workforce, decrease the size, or does it plan to make no change.*</p><p>Chart1</p><p>0.5</p><p>0.4</p><p>0.1</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Stay the same50%</p><p>Increase40%</p><p>Decrease10%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>How easy or difficult is it for your organization to hire qualified employees to fill open HIT positions?*</p><p>Chart1</p><p>0</p><p>0.67</p><p>0.33</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Very difficult0%</p><p>Somewhat difficult67%</p><p>Not difficult33%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>If you answered very or somewhat difficult, why do you believe this is true?</p><p>Lack of experience with IT standards- HL/7, X12, HIPAASalary and two years of experience causes some issuesSkilled clinicians and IT resources to assist in EMR implementation = Clinicians trained in HIM/HIT *</p></li><li><p>Regarding the hiring process, do you tend to:*</p><p>Chart1</p><p>0.67</p><p>0.33</p><p>0</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Both67%</p><p>Recruit from outside33%</p><p>Hire from within0%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>What are the top skills that you look for when considering hiring in Health Information TechnologyLevel of computer skills- hardware &amp; softwarePrevious experience in EMRProgram management training *</p></li><li><p>What necessary skills are your HIT staff lacking?Clinical knowledge to supplement technology skills = Clinician POC specific to our organizationICD-10 = HIMDocumentation skills*Why are those workers lacking certain skills?</p><p>Programs vary significantly among companiesMuch of HIT is locked in resources that are not familiar with modern techTechnology changes too fast</p></li><li><p>Which is the greater priority- refining skills of incumbents or developing those of new workers?*</p><p>Chart1</p><p>0.89</p><p>0.11</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>Incumbent workers89%</p><p>New workers11%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Would you like to see more certificate program(s) for incumbent workers?*What kind?- ICD-10 = HIM- EMR support- HIT Career Studies Certificate</p><p>Chart1</p><p>0.11</p><p>0.89</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>No11%</p><p>Yes89%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Does your organization have difficulty addressing the following workforce issues?*Other Issues:</p><p>Students with poor English skills</p><p>IssueNo difficultySome difficultyGreat difficultyProviding training programs to keep incumbents current on changing Health IT/Management technologies and healthcare requirements13%75%13%Providing training opportunities for incumbents to grow and advance 25%63%13%Recruiting employees with appropriate education/skills25%63%13%</p></li><li><p>Do HIM and HIT overlap in your organization? Describe howOverwhelmingly YesIndividuals are cross trainedSometimes use them interchangeablyWill use HIT if we cannot attract HIMWork together on projects</p><p>*</p></li><li><p>Are you aware of academic or technical schools in the northern Virginia region to educate and train in HIT?*</p><p>Chart1</p><p>1</p><p>0</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Aware100%</p><p>Not aware0%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>0.8</p><p>0.8</p><p>0.2</p><p>0.6</p><p>George Mason University</p><p>Sheet1</p><p>George Mason University</p><p>Health Informatics, MS80%</p><p>HIS Graduate Certificate80%</p><p>Health Information Technology, Minor20%</p><p>Health Systems Management, MHA60%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>1</p><p>0.75</p><p>0.75</p><p>0.75</p><p>Marymount University</p><p>Sheet1</p><p>Marymount University</p><p>Health Information Management, B.S.100%</p><p>Information Technology B.S. (specialization in Health IT)75%</p><p>Information Technology B.S./ M.A.75%</p><p>Health Information Technology (post-baccaleureate)75%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you have knowledge of certifications that these schools have? Do you understand what specific skills these programs develop and how they can benefit you?*</p><p>Chart1</p><p>1</p><p>0.71</p><p>0.86</p><p>NOVA</p><p>Sheet1</p><p>NOVA</p><p>Associate Degree HIM100%</p><p>Clinical Data Coding Career Studies Certificate71%</p><p>Health Information Technology Career Studies Certificate86%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Is there a need for an HIT Associate Degree? (CAHIM MS Certification, cyber security, Health Information Exchanges, Internet exchanges)*Is there a need for a bachelors degree in HIT?______________________________________________________________</p><p>Chart1</p><p>0.13</p><p>0.88</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>No13%</p><p>Yes88%</p><p>To resize chart data range, drag lower right corner of range.</p><p>Chart1</p><p>0</p><p>1</p><p>Series 1</p><p>Sheet1</p><p>Series 1</p><p>No0%</p><p>Yes100%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>Do you provide externship opportunities to new workers/students?*Yes: Offer several yearly No Too busy Students not aware of possibilities</p><p>Chart1</p><p>0.33</p><p>0.67</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Yes33%</p><p>No67%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>If no are you open to providing opportunities?*Comments:Provide basic skillsPrint opportunities in bulletins</p><p>Chart1</p><p>0.5</p><p>0.5</p><p>Column1</p><p>Sheet1</p><p>Column1</p><p>Yes50%</p><p>No50%</p><p>To resize chart data range, drag lower right corner of range.</p></li><li><p>What post-graduation certifications would benefit your organization?Program Management Professional (PMP) Training for already degreed personContract specific trainingClinical Informatics Career Studies Certificate = Clinicians *</p></li><li><p>Are there any short, non-certificate, non-degree courses that are needed for incumbent workers?Medical terminology = HIMExcelICD-10 = HIMClinical Informatics Health Information Technology = Clinicians*</p></li><li><p>So What?There is a need for crossover of skills in HIM and HITThere is a great demand for Analytical Skills training There is a great demand for clinicians trained in informatics There is an overwhelming desire for experienced workersThere is more emphasis placed on training incumbent workers than on training new workers.While there is a severe shortage of clinical training opportunities, there is unresponsiveness on the part of employers to provide clinical training opportunitiesThere is a need for post-graduate certifications in both HIM and HITThere is a need for additional training in anatomy, physiology, and medical terminology HIPAA training should be a part of all HIT and HIM programs and refresher trainings for incumbent workers*</p></li><li><p>*Curriculum Advisory Committees</p></li><li><p>Discussion Groups*</p></li><li><p>*Promote collaboration between the HIM and HIT communities</p><p>Gain your collective wisdom on these critical questions </p><p>Our Goals</p></li><li><p>Organizing the Dialogue*1.Is there a meaningful difference between the HIT and HIM fields?2. What constitutes the skill set in Clinical Informatics?</p><p>3. What skill/certificates/degrees is industry looking for in new workers? Consider both EHR and NON-EHR related needs. a. www.hicareers.comb. Clinical rotation opportunities</p></li><li><p>Organizing the Dialogue*4.What internal workforce (incumbent workers) improvement need...</p></li></ul>

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