Summer Training Project on HDC Bank Varanasi SHISH MBA SAMS IBM Varanasi

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Totely Research project report on HDFC Bank which have a nice & very new ideas about the Banking sector.........Basics of Negotiation and allllllllllllllllSHISH RAM MBA 4th Batch Student of MBA >>SAMS IBM IHM Varanasi No 1 Business school of India UP @ www.samsportal.orgmastermind of East contect on shish.mba2008@gmail.com

Text of Summer Training Project on HDC Bank Varanasi SHISH MBA SAMS IBM Varanasi

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Training completed Under Submitted byMr. Deepak Behl Ahmed (HDFC Bank) Roll.No.0810867019 3 Semesterrd

Belal MBA

Submitted toMr. kanahiya HoD (MBA)

( Affiliated to P.T.U. Jalandhar Punjab, Approved by AICTE)

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First of all I would like to pay thanks Mr. Sameer sir(HoD )&Mr. Pranai sir(T&P cell) for providing Industrial training in HDFC Bank limited After that I would also like to thanks Mr. Niteen Kedia sir(BM hdfc bank lahurabeer) for they always supported me as much as they could have whenever indeed them. I would also like to express my sincere and profound gratitude to my project guide Mr. Deepak behl (tellor) who has been a constant source of inspiration throughout my project. I thank him for the guidance given by him to complete my project. I would also like to thank Mr. Saurabh Sukla sir (ABM) who has been of great help to me and helping me whenever I needed help. Last but not the least I would like to thank Mr. Ravi Tripathi(PB), Mr Mr. Prem Srivastava(PB), and all the staff of HDFC Bank (lahurabeer branch)who helped me in successful completion of the project without them it would have been very difficult for me to complete the project successfully. In the end I would like to thank my parents for their support and posivity which they have inherited in me and made me an optimistic person.

Belal AhmedMBA 3rd Sem(4th bach) SAMS IBM Varanasi

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It is the process of imparting of specific skills for doing a particular job. It is also planned program design to improve peformance & bring about measurable changes in knowledge, skills, attitudes, social, behavior of the employees.

1. Organizational objectives and strategies-the first step in the training process in the organization is the assessment of its objectives and strategies at what level of quality do we wish to provide services & where do we want to be in the future. 2. Assessment of training need-need assessment identifying present problem & future challenges to be complete through training , organization spend vast sum of money on training , before commitment such use resources organization would do well to assess the training need of their employees. 3. Establishment of training goal-without clear set goal it is not possible to design a training program. Goal must be tangible , verifiable, & measurable. 4. Designing training program-every training must address certain issue-who participate in the training program. who are the trainers -what method & techniques are to be used for training -what learning principles are needed 5. Implementation of training program-once the training program has been designed it needs to be implemented , by using following tips -deciding the location and organizing training and other facilities -scheduling the training program -conducting the program -monitors the program of trainees 6. Evaluation of result-the last stage in the training process is evaluation of result . Since use sums of money are spent on training , how far the program has been useful must be determine.

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========== Technology ====== Rain forcing ====== Activating ====== Inducing ====== Nurturing/group/efforts ====== Inspiring for initiation ====== No to on conversion ====== Generating new thinking

1. optimum utilization of existing resources and enhancing productivity. 2. Bridge the skill gap function & managerial arising from career growth & technological advancements. 3. Develop multi skilled work force for over all business perspective process orientation & flexibility in there development. 4. Nature talent to develop leadership across all levels of the organization. 5. provide multiple learning opportunities to employees & help them realize their full potential 6. Prepare the organization to anticipate &lead change. 7.Promote the work ethos, which emphasize performance orientation, participation, & innovation. Management is committed to provide opportunities to all employees, time &resources to the develop their full potential.

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;-To get a practical knowledge of Banking service. ;-To analyze the patty cash & pass out daily expenses entry . ;-To analyze the cheque, fund transfer, RTGS & payment. ;-To getting some thing knowledge about devid card, credit card, phonebanking& net-banking. ;-To analyze the banking soft-ware. ;- To analyze the customer requirement planning procedure. ;- To analyze the current procedure of banking in India.

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History of hdfc BankHousing Development Finance Corporation Limited, more popularly known as HDFC Bank Ltd, was established in the year 1994, as a part of the liberalization of the Indian Banking Industry by Reserve Bank of India (RBI). It was one of the first banks to receive an 'in principle' approval from RBI, for setting up a bank in the private sector. The bank was incorporated with the name 'HDFC Bank Limited', with its registered office in Mumbai. The following year, it started its operations as a Scheduled Commercial Bank. Today, the bank boasts of as many as 1412 branches and over 3275 ATMs across India.

AmalgamationsIn 2002, HDFC Bank witnessed its merger with Times Bank Limited (a private sector bank promoted by Bennett, Coleman & Co. / Times Group). With this, HDFC and Times became the first two private banks in the New Generation Private Sector Banks to have gone through a merger. In 2008, RBI approved the amalgamation of Centurion Bank of Punjab with HDFC Bank. With this, the Deposits of the merged entity became Rs. 1,22,000 crore, while the Advances were Rs. 89,000 crore and Balance Sheet size was Rs. 1,63,000 crore

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Capital StructureAt present, HDFC Bank boasts of an authorized capital of Rs 550 crore (Rs5.5 billion), of this the paid-up amount is Rs 424.6 crore (Rs.4.2 billion). In terms of equity share, the HDFC Group holds 19.4%. Foreign Institutional Investors (FIIs) have around 28% of the equity and about 17.6% is held by the ADS Depository (in respect of the bank's American Depository Shares (ADS) Issue). The bank has about 570,000 shareholders. Its shares find a listing on the Stock Exchange, Mumbai and National Stock Exchange, while its American Depository Shares are listed on the New York Stock Exchange (NYSE), under the symbol 'HDB'.

Tech-SavvyHDFC Bank has always prided itself on a highly automated environment, be it in terms of information technology or communication systems. All the braches of the bank boast of online connectivity with the other, ensuring speedy funds transfer for the clients. At the same time, the bank's branch network and Automated Teller Machines (ATMs) allow multi-branch access to retail clients. The bank makes use of its up-to-date technology, along with market position and expertise, to create a competitive advantage and build market share

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Business SummaryHDFC Bank Limited provides various financial products and services. It operates in three segments: Retail Banking, Wholesale Banking, and Treasury. The Retail Banking segment provides various deposit products, including savings accounts, current accounts, fixed deposits, and demat accounts. It also offers auto, personal, commercial vehicle, home, gold, and educational loans; loans against securities, property, and rental receivables; and health care finance working capital finance, construction equipment finance, and warehouse receipt loans, as well as credit cards, debit cards, depository, investment advisory, bill payments, and transactional services. In addition, this segment sells third party financial products, such as mutual funds and insurance, as well as distributes life and general insurance products through its tie-ups with insurance companies and mutual fund houses. The wholesale banking segment provides loans, non-fund facilities, and transaction services to large corporate, emerging corporate, small and medium enterprise, supply chain, public sector undertaking, central and state government departments, and institutional customers. It offers deposit and transaction banking products, supply chain financing, working capital and term finance, agricultural loans, and funded, non-funded treasury, and foreign exchange products. This segments services include trade services, cash management, money market, custodial, tax collection, and electronic banking. In addition, it provides correspondent bank services to co-operative banks, private banks, foreign banks, and regional rural banks; and wealth management products for non-resident Indians. The Treasury Services segment operates primarily in areas, such as foreign exchange, money market, interest rate trading, and equities. As of March 31, 2009, HDFC Bank had a network of 1,412 branches and 3,295 automated teller machines in 528 cities in India. The company was founded in 1994 based in Mumbai, India and is

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Mission

Our mission is to be a World Class Indian Bank, benchmarking ourselves against international standards and best practices in terms of product offerings, technology, service levels, risk management and audit & compliance. The objective is to build sound customer franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments, and to achieve a healthy growth in profitability, consistent with the Banks risk appetite. We are committed to do this while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.Vision

By 2010 we will enable economics and social changes. increasing to branch in over all India, and development to banking structure and financial service. Setup to global business environment

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Introductionbank is an institution which trades in money establishment further deposit,