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MIRIA SUCCESS STORY:

Quaker Steak & Lube

KEY HIGHLIGHTS

• Restaurant Chain with 60+ Locations in the U.S.

• Processing 25,000 Invoices Per Year

Implemented:

• Active Pay• Active Mailroom• eFax

Integrated with:

• MenuLink Inventory Data System• MAS90 Accounts Payable System

The Results:

• Eliminated Manual Double-Entry• Reduced Shipping and Handling Costs• Provided Real-Time Visibility of Inventories and Spend

The Problem

Quaker Steak and Lube was using completely manual processes to manage invoicing across its dispersed locations. Invoices were sent to individual stores, approved by the kitchen managers, and then manually entered into the restaurant’s MenuLink inventory data system. These invoices were then FedExed to corporate headquarters, and manually re-entered into the MAS90 accounts payable system.

Not only did this process require tedious double-entry, but left the organization with liability concerns as they had no visibility into true inventory or spend until all inputs were made.

The Miria Solution

Miria was able to help Quaker Steak and Lube streamline data entry and put process controls in place by implementing its Active Pay and Active Mailroom solutions for the company. These applications were fully integrated with its existing MenuLink and MAS90 systems, all running on the ECM platform from IBM. eFax was also implemented as a service to create emails that could then be ingested by Datacap.

As a smaller-scale organization, Quaker Steak and Lube was particularly helped by the economics of Miria’s Cloud-based offering, which allowed them to reap the efficiency and visibility benefits of Miria’s solutions without needing to procure additional expensive infrastructure themselves.

The Results

Now, Quaker Steak and Lube can leverage intelligent capture to alleviate the time burden and errors of manual data entry. This frees up managers’ time to focus on the core business, and reduces shipping costs by enabling fax input from all field locations for scanning at the corporate office.

Seamless integration between inventory and accounting systems also eliminates entry duplication and the need for secondary reviews of entries, while providing a complete and up-to-date view of inventories and spending across the entire organization.

A restaurant chain operating 60 locations across the United States, Quaker Steak and Lube boasts an eclectic dining experience for patrons, and serves over 80 million wings annually. The organization was looking to streamline data entry for the more than 25,000 invoices it processes each year, and turned to Miria Systems for the solution.