Students' understanding of theory in undergraduate education

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  • Students understanding of theory in undergraduate education

    Roy Liff* and Airi Rovio-Johansson

    Gothenburg Research Institute, School of Business, Economics and Law, University of Gothenburg,405 30 Gothenburg, Sweden

    (Received 24 November 2011; final version received 3 November 2013)

    This paper investigates undergraduate students application of theory in their analysisof problems presented in authentic leadership cases. Taking a phenomenographicresearch approach, the paper identifies two levels at which students understandtheory: Level 1-Theory as knowledge acquired from books; Level 2-Theory assupport for problem solutions. Only the students at Level 2 understanding achievedthe highest learning outcome described by the Bologna Reforms. This result may beaccounted for by the difference in the students pre-conceived understanding of theevents and relationships in the analysed cases. The phenomenographic assumptionexplains why the authentic cases are problematic. The high relevancy of the learningobject as an authentic case may reduce the effect of variation, in this case theeducational environment that is the mechanism for learning according to variationtheory.

    Keywords: learning; pre-knowledge; theory-based analysis; higher education;phenomenography


    The Bologna Reforms, adopted in Sweden in 2007 (Regeringens Proposition 2004/05:162),prioritise alignment of course goals as learning outcomes, the use of appropriate teachingmethods and the assessment of student performance. Teachers should address differencesin students pre-understanding (in this paper, everyday understanding) of course contentby offering preparatory courses and using selection processes for course admissions.Neglect of differences in students learning capabilities may affect their learningoutcomes.

    It is difficult in a programme or course to influence how students understand thereality in which they live (i.e. the highest level of understanding per the BolognaReforms). Teachers must understand how students learn (Denzin and Lincoln 2005).Previous research shows that students who use different learning approaches (surface anddeep) may achieve different learning outcomes (Marton and Slj 1976a, 1976b). Weargue that students different levels of understanding and their use of academic conceptsabout lived experience present a fundamental problem for teachers who aim for coherencebetween students academic learning and the research process (see Ramsden 2003).

    We take a phenomenographic research approach (Marton 1981; Marton and Booth1997). Our focus is undergraduate students ways of understanding learning objects.

    *Corresponding author. Email:

    Teaching in Higher Education, 2014Vol. 19, No. 4, 419431,

    2014 Taylor & Francis

  • Methodologically, this approach uses hierarchical systems that categorise studentsqualitatively different ways of understanding the critical aspects of the learning objects(Marton and Tsui 2004). Specifically, using problems from authentic cases (i.e. thestudents professional experience), we investigate how students understand the criticalaspects of theory in practical problems in analysis tasks.

    We analysed six students solutions to managerial problems in written examinations.We also analysed their interview descriptions of how they reached these solutions. Ourresearch questions are: What are the various ways of understanding a problem analysis[the students analysis task]? Is there a connection between the various ways ofunderstanding an analysis task and the teachers evaluation of the students solution?

    We used a stratification process to select students for the research. We wanted astudent sample that would reflect the three possible achievement levels in the courseexaminations. The students, all of whom were healthcare professionals, were enrolled in ahealth care management programme. In such programmes, students typically have a well-developed and heterogenic pre-understanding (an everyday understanding) of the issuesin their courses. This situation is probably an upcoming situation in more and moreprogrammes. Understanding of the meaning of the concept of theory may be regardedas of general relevance to all courses.

    Theoretical framework

    The focus of this study is the meaning-making students exhibit in their solutions to ananalysis task. The students are expected to identify new aspects in leadership situationsthat previously they were unable to discern. Co-workers or leaders regard these leadershipsituations as problematic. To discern these new aspects, a change (i.e. growth) in thestudents thinking is necessary. They have to use new tools to discover new meaning.

    Many learning theories have developed from the extensive body of research on howstudents learn. How do we understand a new learning object? What happens when wethink and construct the meaning of a learning object?

    We refer to John Deweys ([1910] 1991, 116) description of the relationship betweenmeaning and growth as the theoretical touchstone for our study:

    To find out facts just as they stand, mean, is the object of all discovery; to find out what factswill carry out, substantiate, support a given meaning, is the object of all testing. When aninference reaches a satisfactory conclusion, we attain a goal of meaning. The act of judginginvolves both the growth and the application of meaning.

    Drawing a conclusion, according to Dewey, is a judgement act that involves both growthand the application of meaning. If growth means a change in the way a learning objectis perceived, then the conclusion ascribes meaning to that object. In this study, weinterpret growth as the result of change in how theory, derived from books, becomes ananalytical tool that can be used to solve practical problems.

    Following this line of reasoning, we investigated the qualitatively different waysstudents understand learning objects. Traditionally, the aim of phenomenographicresearch is to investigate what it means to experience an object in a particular way [ to constitute a relationship with learning objects (Marton 1981)]. Thus, phenomeno-graphic research is grounded in a non-dualistic ontology. Every aspect the studentdiscerns of the learning object corresponds to a certain dimension of variation (Marton

    420 R. Liff and A. Rovio-Johansson

  • 1981; Marton and Booth 1997; Rovio-Johansson 1999). A subsequent development ofphenomenographic research focuses on the differences between student answers, that is,in the alternative ways of discerning the same learning object (Pang and Marton 2003).

    In phenomenographic research, the researcher focuses on the qualitative differences inthe students answers. The goal is to categorise students understanding of phenomena(Marton 1981). This analysis results in several categories of description, oftenhierarchically related. At a lower level, the student may discern specific aspects of thelearning object; at a higher level, the student may take a holistic view of the learningobject.

    Variation theory is a development of the phenomenographic research approach. Thevariation in the students understanding of the learning object is expressed by differentlearning outcomes. The teacher focuses on different aspects of the learning object, oneaspect at a time, so that students discern the varied aspects against an invariantbackground.

    Marton and Booth (1997, 145) argue that learning is learning to experience: If therelevance structure of the learning situation is the driving force of learning, its chiefmechanism is variation. Students previous experience creates their relevance structure.However, if students think their previous experience alone prepares them to understand asituation, there is no driving force that makes them try to learn more about the learningobject. Therefore, it is argued, variation of the learning object is needed to challengestudents taken-for-granted ideas, based in such previous experience. Marton and Booth(1997, 145) continue: It is through variation that aspects are differentiated within theexperience of a phenomenon.

    Using the phenomenographic research approach and variation theory, we argue thatstudents can learn to apply what they have studied by taking responsibility for their ownlearning. This student-centred point of view, however, may be problematic as far as thelearning outcomes promoted by the Bologna Reforms, especially when student groupshave heterogeneous cultural and ethnic backgrounds as well as different experiences andskills.

    Background: the course, the analysis tasks and the assessments

    The course

    Organization and Management in Healthcare is the first course in the part-time, healthcare management programme at the School of Public Administration, the University ofGothenburg. The course is for employed health care professionals enrolled in programmesin medicine, public health or other social sciences. They are primarily nurses, psychol-ogists, occupational therapists or physiotherapists (ages 3540; many are middlemanagers).

    The course, consisting of six lectures and two seminars, begins with an introductorylecture on management theory followed by formative episodes in which students analyseeach others authentic cases. This course structure gives students the opportunity to usetheory as an analytical tool to solve the kinds of management problems they are likely toencounter as managers and co-workers. Thus, the course has a practical as well as atheoretical aspect. Specifically, the course is designed to teach students organizationtheory as a research area and the use of theories as tools for the analysis of typicalsituations, events and relationships in the health care environment.

    Teaching in Higher Education 421

  • The lecture on management theory relates to various kinds of organisations. Thecourse literature is Jacobsen and Thorsviks (2000) Hur moderna organisationer fungerar(How modern organizations work) and Siverbos (2007) Demokratisk och effektivstyrning En antologi om forskning i offentlig frvaltning (Democratic and effectivecontrol An anthology of research in public management). The theory lecture addressesthe following question: What is a theory? The teacher explains that theories can improveour understanding of the world, and that management theory, when used to understandmanagers and co-workers actions, can justify as well as change organisations actions.

    The analysis tasks

    In their course examinations, students are presented with analysis tasks that require themto propose solutions. The pedagogic goal is that students will weave theory and practicein their solutions. For practice, it is recommended that at the beginning of the coursestudents attempt to solve a problem that is similar to the analysis task that will be requiredin the examination. For this preliminary task, students write a short case description andanalysis of an actual problem based on their everyday understanding of managementpractices. In their discussion of each others cases, students describe the use of theory as atool that provides additional insights into everyday understanding. These are theformative episodes. Then, in small groups, the students engage in an analysis task thatrequires them to answer questions related to theoretical concepts in health care (e.g. Whatare your organizations goals? How would you describe these goals?). After the smallgroup discussions, students participate in plenary sessions where a few groups report theirideas. The purpose of this analysis task is to show students the practical relevance oftheory to organisational issues.

    The teacher provides students with the following guidelines on how to conduct theanalysis tasks. Students are told to write a management case that deals with a problematicwork situation, event or relationship that has resulted in a less than positive outcome. Intheir analysis, students should link the situation to a management theory from the courselectures or literature. Their analysis should also discuss the theoretical concepts in thecase. For example, if the case concerns trust or the lack of it then the theory shoulddeal with the importance of trust in the workplace. In this way, the students weavetheory and practice.

    In addition, students should explain the cause and effect mechanism of theory byusing their selected theory to resolve the problematic situation, event or relationship. Inthe analysis, students should demonstrate their understanding that theory should be usedto solve the problem. If the theory is normative, the students may propose recommendedsolutions. As appropriate, students may relate the analysis to their personal experiences inthe conclusion of the analysis.

    In the end-of-course examinations, students were asked to analyse a new problem orto use an expanded version of their course case analysis. Again, students are expected tochoose a theory, or theories, to support their analysis. They should relate the results of theanalysis to their everyday understanding and should draw conclusions about howmanagement processes/problems in the practical context of health care should be dealtwith. The examinations thus relate to the course goals that are consistent with the goals ofthe Bologna Reforms: the attainment of certain skills and abilities and the promotion ofcertain values and attitudes.

    422 R. Liff and A. Rovio-Johansson

  • The assessments

    It challenging to design assessment methods for students who have worked in health caremanagement and whose opinions are influenced by such work. They are inclined toanalyse management situations from a practical perspective instead of a theoreticalperspective. Typically, because they lack a foundation in theoretical knowledge, they basetheir analyses on their everyday understanding. Because of these factors, specific gradingcriteria were set for the examination analysis tasks.

    First, we describe the possible examination evaluations in terms of the threerecommended outcome stages from the Bologna Reforms: (1) knowledge and under-standing; (2) skills and abilities; and (3) values and attitudes.

    To earn a pass grade, students had to meet the following criteria:

    (1) Knowledge and understanding: students must describe classical and modernorganisational theories: their basic principles and applications.

    (2) Skills and abilities: students must compare and rank these organisational theoriesrelative to their applicability to the control of organisations.

    (3) Values and attitudes: students must identify the theories used to analysemanagement processes/problems in the practical context of health care manage-ment, evaluate the results of this analysis in relationship to their everydayunderstanding and draw conclusions about the application of these results inpractice. Students must also demonstrate recognition of the need for furthermanagerial knowledge and be able to explain how such knowledge is ac...


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