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Student Handbook w w w . f t m s . e d u . m y

Student Handbook · FTMS Student Handbook FTMS College 3 1. Introduction Welcome to FTMS College Kuala Lumpur! We are delighted that you are studying with us. FTMS College has welcomed

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Student Handbook

w w w . f t m s . e d u . m y

FTMS Student Handbook

FTMS College 0

Student Handbook

2011/2012

Name :

Student ID. No. :

Intake :

Contact Details :

FTMS Student Handbook

FTMS College 1

Table of Contents

Topics Page 1. Introduction ………………………………………... 3 2. General Information ………………………………………... 4 3. Purpose of the Student Handbook ………………………………………... 5 4. Your Commitment to Your Studies ………………………………………... 6 5. Student Life ………………………………………... 6 5.1 Introduction to Student Life ………………………………………... 6 5.2 Student Service Counter ………………………………………... 6 5.3 Student Welfare and Counselling ………………………………………... 6 5.4 Student Bodies ………………………………………... 6 5.4.1 Student Representation ………………………………………... 6 5.4.2 Student Council ………………………………………... 6 5.4.3 Additional Student Bodies ………………………………………... 6 5.4.4 Alumni ………………………………………... 7 5.5 Student Activities ………………………………………... 7 5.6 Student Resources ………………………………………... 8 5.6.1 Counselling Room ………………………………………... 8 5.6.2 First Aid Facilities ………………………………………... 8 5.6.3 Lockers ………………………………………... 8 5.6.4 Religious Facilities ………………………………………... 9 5.6.5 Notice Board ………………………………………... 9 5.6.6 Classrooms ………………………………………... 9 5.6.7 Multi Purpose Outdoor Centre ………………………………………... 10 5.7 International Students ………………………………………... 10 5.8 Disable Students ………………………………………... 10 5.9 Job Replacement ………………………………………... 10

6. Facilities ………………………………………... 11 6.1 IT Infrastructure ………………………………………... 11 6.2 Interactive Learning ………………………………………... 11 6.3 Computer Laboratories ………………………………………... 11 6.3.1 Computer Laboratory Rules ………………………………………... 12 6.4 Classrooms and Lecture Theatres ………………………………………... 13 6.5 Video Conferencing Centre ………………………………………... 14 6.6 Library ………………………………………... 14 6.7 Cafeteria ………………………………………... 15 6.8 Photocopying and Copyrights ………………………………………... 16 6.9 Guidance and Support Services ………………………………………... 16 6.9.1 Mentoring Programme ………………………………………... 16

7. Rules and Regulations ………………………………………... 17 7.1. General ………………………………………... 17 7.2 Assessing Campus Guidelines and Dress Code ………………………………………... 17 7.3 Attendance and Class Schedules ………………………………………... 17 7.4 Upkeep of Facilities ………………………………………... 17 7.5 Behaviour and General Conducts ………………………………………... 18 7.6 Teaching and Learning ………………………………………... 18 7.7 Disciplinary Point System (DPS) ………………………………………... 18 7.7.1 DPS Grading of Conduct ………………………………………... 19 7.7.2 Disciplinary Administration ………………………………………... 19 7.7.3 Suspensions and Expulsions ………………………………………... 19 7.7.4 Notice to Student ………………………………………... 19 7.7.5 References and Recommendations ………………………………………... 20 7.8 Cheating and Plagiarism ………………………………………... 20 7.9 Examination ………………………………………... 20 7.9.1 Conduct in Examination Hall ………………………………………... 20 7.9.2 Assessment Framework ………………………………………... 21

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7.9.3 Resits ………………………………………... 22 7.9.4. Deferring from Examination ………………………………………... 22 7.9.5 Deferred Sits ………………………………………... 22 7.9.6 In-Course Results ………………………………………... 22 7.9.7 Examination Results ………………………………………... 23 7.9.8 Appeal ………………………………………... 23 7.9.9 Collection of Examination Hall Tickets ………………………………………... 24 7.9.10 Cancellation and Retake Modules ………………………………………... 24

8. Diploma Academic Calendar 2009/2010 ………………………………………... 25 9. Floor Map ………………………………………... 26 10. Programmes Offered ………………………………………... 30

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1. Introduction Welcome to FTMS College Kuala Lumpur! We are delighted that you are studying with us. FTMS College has welcomed local as well as other students from many different places all over the world. Our campus is located in the heart of Kuala Lumpur and being a centre for IT and Business the campus is geared to providing the highest quality education aimed at meeting industry needs for today and tomorrow. FTMS College is equipped as a centre of excellence, creating a teaching and learning environment suited for high technology research and development. The campus constantly adopts smart and modern installations thus ensuring a wide exposure to the latest technologies. Its infrastructure is well supported by equipment designed to provide an environment, which is impressive and conducive. Focusing on professional development, FTMS College offers a range of courses that pave the way to successful careers in the IT and business professions. When you come to the FTMS College, you will begin a new chapter in your education. You can be certain it will be full of stimulating challenges, interesting people and wonderful opportunities. We will work with you to help you achieve your educational goals and prepare you for a successful career.

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2. General Information

FTMS

Academic Manager : Mr. Trevor Ward Fax : (603) 20509699 Tel : (603) 20509500 Extn: 405

Email : [email protected] GENERAL ENQUIRIES

Registrar : Mr.. Azahari Omar

Fax : (603) 20509699 Tel : (603) 20509500 Extn: 105

Email : [email protected]

Programme Leader : Ms. Sarmiladevi Tel : (603) 20509500 Extn: 406

Email : [email protected]

Administrator : Ms. Ranita Mahalingam Tel : (603) 20509500 Extn: 409

Email : [email protected] Examination Board Officer : Ms. Poovaie

Tel : (603) 20509500 Extn: 408 Email : [email protected]

Student Services Manager : Mr. Harris

Tel : (603) 20509500 Extn: 407 Email : [email protected]

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3. Purpose of the Student Handbook

his handbook provides guidance and information to students attending the FTMS College. It includes information about services and programmes available as well as policies and procedures that should be followed by students. In conjunction with the college catalogue, this book is a valuable resource; use it to enhance the educational experience at FTMS College. Please note, however, that the provisions in this student handbook do not constitute a contract, express or implied, between FTMS and any applicant, student, student’s family, or faculty or staff member. FTMS reserves the right to change the policies, procedures, rules, regulations and information in this handbook at any time. Changes will become effective at the time the proper authorities determine and the changes will apply to both prospective students and those already enrolled. This handbook is a general information publication only and it is not intended to nor does it contain all regulations that relate to students. FTMS rules, regulations and policies applicable to students are published in this student handbook and other student-related publications. Student should bear in mind that the student handbook and other student-related publications may be revised periodically and it is the responsibility of the student to obtain up-to-date copies of these publications. 4. Your Commitment to Your Studies As a student you are expected to:

Enrol with the College and register your modules with the Registry If you don't you may have problems with assessment

Pay all outstanding debts to the College

If you don't you may have information withheld

Read your Handbooks from cover to cover! They have ALL the information you require in them!

Attend regularly - all lectures, tutorials and seminars/workshops

If you don't you may be withdrawn from the module, and it's unlikely you'll pass if you haven't attended!

Keep the college informed of changes to your data If you don't letters may go astray and you may, for example, not be assessed in modules you've been studying

Keep the college informed of breaks in attendance

If you don't we may withdraw you in error or give wrong information

Be familiar with the College regulations If you aren’t you won’t realise that some may have changed

Notify the college if you have an assessed disability/special need

If you don’t you may not receive the special arrangement you are entitled to

Read and take note of all correspondence sent to you If you don't you won't know all the updates we have to tell you!

Check your record with FTMS regularly It has regular updates and allows you to update your personal record

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5. Students Life 5.1 INTRODUCTION All students are special individuals working towards professional status via achievement of higher academic qualifications. FTMS College attempts to mould and provide skill sets for students to become accomplished professionals with good capabilities and qualities of civic-minded global citizens. The campus is a home for students, with well-equipped facilities to keep them excited, interested, and comfortable. Graduates have earned themselves special places in the labour market, doing very well in industry and commerce. 5.2 STUDENT SERVICE COUNTER The student service counter located beside the campus lifts, level 4. This information and service point is provided for queries on schedules, subjects, appointments with lecturers, copying services, request forms, issuing of results, educational advice and information dissemination and stationery items such as project folders, persons to contact and appointments with staff.

The following table show the normal hours for the Student Service Counter. Student Service Counter will be closed during federal and state holidays.

Student Service Counter Hours

Location Monday - Friday Saturday

Student Service Counter, Level 4 12:00PM – 2:00 PM 4:00 PM – 7:00 PM

10:00 AM – 1:00 PM

Closed every Sunday. * Student Service Counter hours are subjected to change.

5.3 STUDENT WELFARE AND COUNSELING Student welfare and counseling services relate to information and advice pertaining to all matters including courses, crisis, financial, accommodation, study and personal issues. As for counseling, students are welcome to see our trained and caring counselors (both academic and administrative personnel) in order to receive information, guidance, support and compassion. This provides the opportunity for students to discuss and resolve personal and academic needs in confidence. 5.4 STUDENT BODIES 5.4.1 Student Representation We at FTMS believe that it is essential for students to be involved in arranging and to participate in campus activities. Therefore, each intake and each stream nominates and then votes in student class representatives. Each class representative holds the post for one academic year, where upon fresh elections are held. 5.4.2 Student Council Each year students nominate and vote student council members who from among themselves elect President, Vice President, Secretary, Treasurer, Sports Officer and Welfare & Education Officer. The committee holds the office for one academic year. The committee gets together for brainstorming, organise activities such as indoor games (chess, draughts & caroms), football tournaments, blood donation campaign, cultural activities, sports day etc. to ensure that students benefit fully from the academic, social, and recreational experiences offered. In the ethnically diverse environment of the university many celebrations are embraced, some of the main events of the year are the Annual Graduation Night, Summer Ball, Deepavali (Hindu festival of lights), Ramadan (Hari Raya), Chinese New Year, Christmas, and Sports Day. This fosters goodwill and better relationships amongst students, staff and the community. 5.4.3 Additional Student Bodies In conjunction with the student class representative the international student body organises activities and acts as a liaison and information dissemination unit between staff and students.

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5.4.4 Alumni FTMS International Alumni Honour Society is aimed at creating networks among graduates. All students on graduation become members of the association. The alumni meet formally and informally, to disseminate information among its members and the community at large. 5.5 Student Activities

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5.6 Student Resources To ensure everyone gains benefit from the facilities provided, it is essential that all students abide by the room usage rules, which apply, Students must display a valid Student ID Card to use facilities. Students are not permitted to: -

Perform non-academic related activities

Bring in food and drinks in the class room (food and drinks are only allowed at cafeteria, Level 4)

Wear caps when on campus

Use of mobile phone in the class room

Create excessive noise Other conditions as per with the student handbook, notices that are / may be in force are to be followed. Exceptions to any of the matter above must be through a written request to the Student Services Department and subsequent approval. Any individual found to be misusing equipment will lose all privileges accorded and incur demerit points. Please feel free to seek assistance from on-duty System Executive in the computer lab. System Executives are primarily responsible for helping users and maintaining the general appearance and rules in the lab & campus. They are not responsible for doing your work. 5.6.1 Counseling Room If students are in need of counseling, discussions can be carried out in the confidentiality of counseling room, which is located at level 4. Counseling service operates via appointment. Students are available to make appointment through the student services counter at level 1, by telephone (603) 20509595 or email “[email protected]”. Students should assist in completing the Student Counseling Form to make the counseling session efficient.

5.6.2 First Aid Facilities A First Aid room located on level 3’s lobby next to the lift, is available for those who are in need of minor medical attention or treatment. Trained medical professionals are available on call for emergency. In their absence, seek the assistance of any or the Student Services Manager/ Executive, who can be contacted via the level 4, student service counter. 5.6.3 Lockers: There are 300 lockers available in this campus for students’ convenience to put their belongings when having classes or exams.

Counselling Room

First Aid Room

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Total of 50 lockers are available for renting and it is provided with the safety code where student can keep their belongings for the whole year.

Renting Lockers:

1. Rental RM 10.00 per month. Minimum period of 1 year rental and a sum RM 120.00 to be paid up

front.

2. Refundable deposit of RM 50.00 (this amount will be forfeited will the locker or the lock has been

deliberately damaged)

3. Total amount to be paid upon registration is RM 170.00 (RM 50.00 refundable and RM 120.00 rental)

4. Locker code will be given once the payment is done.

5.6.4 Religious Facilities The campus is also strategically located near religious facilities. Islamic students are able to conduct prayers in the Surau (prayer room) located at Level 3. 5.6.5 Notice Boards Students access these for essential information such as schedules, laboratory procedures, library rules and regulations, articles, current events, activities, accommodation profile, etc. Students are encouraged to review notice board daily. Notice board is located at Level 3 & 4. 5.6.6 Classrooms Conducive to education, equipped with ‘state of the art’ projection systems and multimedia capabilities. These classrooms can accommodate from 50 to 200 students. Normal overhead projectors and standard white boards are also available to provide total learning at FTMS.

Lockers

Notice Board

Classroom

Lecture Hall

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5.6.7 Multi Purpose Outdoor Center This spacious area on the fifth floor rooftop is reserved for students to play games such as badminton, netball, basketball and table tennis. Numerous festivals and celebrations such as Deepa-Raya Celebration, Christmas Nite and New Year Celebration, barbecues and durian parties are held in this area. The facilities are constantly being improved and upgraded to ensure a sense of completeness and satisfaction. 5.7 International Students Special arrangements, support, and services are made available throughout their stay. Services range from welcoming them at the Airport to an orientation programme, which introduces foreign students to campus facilities, student life, the community, and the local environment. English language support is offered. Study visas are arranged for foreign students. International students are encouraged to approach any member of staff for assistance. The Student Services Manager and Executives can be contacted via the level 4 student service counter, and are friendly faces to turn to in times of need. 5.8 Disable Students FTMS College welcomes applications from disabled students. Special arrangements are made to ensure that students benefit fully from the academic, social and recreational experiences. The entrance at ground floor, lift provided for each floor and even the disabled washroom. Students with particular individual requirements are invited to consult centre managers directly. 5.9 Job Placement Students are assisted with career guidance and employment opportunities in various organisations such as Petronas, Malayan Banking, Great Eastern Life Assurance Co, Astro, Time Telecom, IBM, Hong Leong Finance, Hong Kong & Shanghai Bank, American Express, Southern Bank, Pacific Bank, O' Connors, Motorola, Siemens, and others. Information is provided on the job market. This is supplemented with job application training, CV writing seminars, interview skills and public speaking. These can be booked through Student Services. Notices on job vacancy from various companies can be reviewed at the notice board as well.

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Computer Lab

6. Facilities The Campus provides a “Total Learning Environment” to develop confidence and bring out the best in students, by providing the finest academic support and facilities in a vibrant City Centre. 6.1 IT Infrastructure FTMS ensures students are exposed to the latest technologies, providing real life hands-on experience. The IT infrastructure is continuously enhanced through the injection of new technologies, keeping pace with changing demands. The IT platforms are well supported by networked computers, which include facilities such as:

I.T. laboratories

2MB Internet Connections

Optic Fibre Cabling

Smart Boards

Language Labs

Video-conferencing With the incorporation of the latest technologies within interactive learning environments

6.2 Interactive Learning Interactive learning is a critical element to successful learning. This is achieved through active student participation, both in the classroom and computer laboratories. In the near future, Laboratories will also be equipped with Integrated Multimedia Teaching Systems. Lecturers will be able to observe, broadcast and control student workstations through an interactive, computer-aided education system. Also, with the aid of electronic Smart Boards, which combine the look and feel of a regular whiteboard with the power of a computer, students can collaborate on electronic documents, save and print notes, share information, and run multimedia applications. 6.3 Computer Labs Computer labs are fully equipped, with the latest IBM workstations running on a Local Area Network, which are multimedia-enabled and linked to the Internet via a 2MB connection. Complementary e-mail facilities are also provided and colourful Apple iMacs make a refreshing difference when learning graphics. All labs are ergonomically designed and built to stimulate learning.

Computer Lab

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All labs will be closed during federal and state holidays. Access to these facilities at times outside of the operational hour is by special arrangement, which can be requested via the Academic Manager, Student Services Manager or Systems Manager To ensure everyone gains benefit from the facilities provided, it is essential that all students abide by the lab rules, which apply; Students must display a valid Student ID Card to use lab facilities Students are not permitted to: -

Play computer games, net chatting, watch movies, comics or perform non-academic related activities

Bring in food, drinks, bags or cases and wear caps

Use mobile phone or personal notebook

Create excessive noise and discussion in group

Browse or download illicit materials

Install applications or change machine configuration

Interchange equipment

Open or tamper with machines

Login more than 1 machine

Locking of workstation for periods exceeding 10 minutes Other conditions as per with the student handbook, notices that are/may be in force are to be followed. Exceptions to any of the matter above must be through a written request to the Student Services Department and subsequent approval. Any individual found to be misusing equipment will lose all privileges accorded and incur demerit points. Please feel free to seek assistance from System Executives in the computer lab. System Executives are primarily responsible for helping users and maintaining the general appearance and rules in the lab & campus. They are not responsible for doing your work. 6.3.1 Computer Laboratory Rules These regulations apply to the use of all computing facilities provided to the students of this campus and all remote facilities accessed by way of the above local facilities or via modems. FTMS regulations and the regulations in force at the remote site apply. Users of remote facilities are responsible for ensuring that they are aware of all applicable regulations. No new equipment may be connected to networks without the explicit approval of the Systems Manager. Such equipment, whether directly connected or communicating over connections with other sites, may access networks or other facilities only in accordance with the terms of these Regulations. The facilities may be used only in connection with your studies or research or your work for the campus or other purposes permitted by the College. They must not be used for work of undeclared financial benefit to you or the transmission of unsolicited commercial material without the written authority from the Systems Manager. Students must not interfere with the work of others or the system itself. The facilities must be used in a responsible manner - in particular, students must not:

Lock workstations even for a brief period without written permission of the System Manager.

Bring food/drink into the lab

Access, store or distribute material which is designed or likely to cause annoyance, inconvenience, needless anxiety or offence, and must not access, store or distribute obscene or indecent material; access, store or distribute defamatory material;

Access, store or distribute material such that the copyright of another person is infringed;

Use networked computing equipment for playing games, without the written approval from the University Programme Coordinator.

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Gain deliberate unauthorised access to facilities or services accessible via local or national networks or access, store or distribute programmes designed to facilitate such access except with written authority from the System Manager.

Engage in activities which are illegal or which might contribute to the commission of an illegal act, as per the laws of the Government of Malaysia.

Misuse user accounts, which are for sole use of the student. Where your studies or research or work for FTMS or other purposes permitted by FTMS require multiple or collaborative use, permission for such use must first be obtained, in writing, from the Systems Manager.

Gain unauthorised access to, violate the privacy of other people’s files, corrupt, destroy other people’s data, or disrupt the work of other people.

Facilitate inappropriate access to your files.

Send electronic mail, which is irresponsible, such as computer viruses or likely to cause offence nor use network messaging without authority. ‘Irresponsible’ use includes unsolicited postings to large numbers of people or indiscriminate postings.

6.4 Class Rooms & Lecture Theatres Classrooms are provided with projection systems and multimedia capabilities including video and Internet connections, enhancing the educational environment.

Lecture Theatre

Classroom

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6.5 Video Conferencing Centre Located on level 5 the Video Conferencing Centre at FTMS has facilities to seat 250 people and is connected by 384 KB ISDN link with international connectivity and all video-conferencing facilities are fully automated. These facilities are utilised to deliver lectures, tutorials and a range of educational interaction from various other FTMS centres and overseas higher learning institutions. Video conferencing facilities are provided as an additional support facility, to enhance and complement the learning experience.

6.6 Library Also located on level 5, this campus provides information services reflecting the programmes of study offered, recognising the need for more accessible information, libraries have online facilities of various references and lending collections e.g. books, periodicals, information files, CD-ROM references, overseas and local journals. There is also a range of recreational reading resources available to students. Please see the Library Information staff for further details, assistance and training. A library committee, comprising subject specialists, administrative staff, and students provides up-to-date reading materials, and also ensures that there are sufficient copies of recommended texts to cater to students' needs. An enquiry point is available where students can ask for help. The library also doubles up as a study room for students and provides them with an opportunity to undertake private study in an informal environment.

Video Conferencing Hall

Video Conferencing Hall

Library Left Section

Library Right Section

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General Rules

The facilities of the Library are for the use of members only.

Library membership cards are not transferable and must be produced whenever requested by library staff.

No library materials may be removed from the Library unless the loan transactions are captured on the online circulation system.

No seats may be reserved in the Library, even for a brief period.

Smoking, food and drinks are forbidden in or near the Library.

All hand phones and pagers should be switched off upon entering the Library.

Silence shall be observed everywhere in the Library. Users may be asked to leave if found to be causing undue disturbance in the Library.

The library staff have the right to ask anyone not properly dressed to leave.

Mutilation and theft of library materials are disciplinary offences for which the offender is liable to be expelled.

Fines and/or suspension of library privileges may be imposed for the breach of any library rule. The following tables show the normal hours for the library. Library will be closed during federal and state holidays.

Library Hours

Location Monday - Friday Sunday

Library, Level 5 10.00am to 8.00pm Closed

*Library hours are subjected to change. 6.7 Cafeteria The cafeteria is a hub for interaction, where students, lecturers and staff come to relax and enjoy each other’s company. Beverages are also provided to students throughout the day. No FOOD & DRINKS are allowed in the campus, except in the CAFETERIA at Level 4. Please proceed to the CAFETERIA to have your meal.

Cafeteria Right Section

Cafeteria Left Section

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6.8 Photocopying & Copyright The Photocopying machine is located at Level 1, beside the lifts entrance where photocopy services is provided to our student for the copying of study or library materials. Copying tasks can only be done by the staff. Each copy will be charged RM0.15. The general guidelines on copyright are as follows:

Book: The amount copied should not exceed 10% of the book or one chapter, whichever is greater.

Journal Articles: One article from any issue of a journal can be copied. If two articles are required, staff must be consulted.

If a more substantial portion of the whole book of a work is to be copied, the user must make a request in writing, describing what is to be copied. This must be accompanied by a signed declaration stating that the user requires the copy for research or private study, that he has not previously been supplied with a copy of the same material by the library unless that copy is lost, destroyed or damaged.

If the librarian is satisfied that the declaration fulfils the conditions, then the request may be granted. The photocopy made will be supplied to the requestor after the necessary notation has been added onto the copy stating that the copy was made at FTMS and the date on which it was made.

6.9 Guidance & Support Services Students are welcome to see our counsellors for academic, administrative, and personal issues. This enables students to receive invaluable information, guidance, and support. Please address all inquiries to the appropriate personnel via phone, email, or correspondence. All emergencies can be directed to the following members of staff as appropriate or to the person on duty at the level 4, Student Service Counter.

Student Services & Student Services Manager : [email protected]

Counselling

Address : FTMS College, 24-30, Jalan Hang Kasturi, 50000 Kuala Lumpur, Malaysia Phone : (603) 20509595 Fax : (603) 20509699 Email : [email protected]

6.9.1 Mentoring Programme On campus the mentoring system in essence provides support, the opportunity to share ideas, experiences and knowledge while at the same time easing the transition into higher education life. The mentoring system functions in that each level of academic progress has an appointed individual to act as mentor. From the academic team appropriate members of staff are selected to act as mentors. The students are introduced to their mentor at induction, where at mentoring schedules are agreed upon.

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7. Rules and Regulations 7.1 General Students are expected to be familiar with and to adhere to regulations relating to specific areas of the college, including examination and assessment procedures, health and safety, computer, communication systems plus associated software and media and the use of laboratories, workshops and other specialized facilities. Students are also required to be familiar with the rules and regulations stated herein and are required to follow them in letter and spirit. These rules may undergo changes from time to time (which will be notified). Students are required to read all notices and take note of changes or additions to the rules and regulations. Ignorance of rules and regulations is not considered a reason for non-conformance. Also, precedence of applicability or non-applicability in other cases is not admissible. In case of any ambiguity in the rules and regulations, the college reserves the right to interpret the rules and such interpretations are binding on all concerned. 7.2 Assessing Campus Guidelines / Dress Code FTMS College, Malaysia is a professional establishment and students of the center are generally perceived as professional trainees. As such, their attire must be compatible with the public image of FTMS College, Malaysia. Students are expected to dress sensibly and discreetly and are to adhere to the following conditions and guidelines: -

Students must be well dressed, wearing clothes that are smart and neat.

Sloppy, crumpled or provocative attire is not acceptable.

Slippers, flip-flops, open toes sandals, singlet, shorts, torn jeans, etc are not allowed.

Students must be polite at all times.

Students must at all times maintain the highest standard of personal hygiene and cleanliness.

Female students are to dress modestly and discreetly at all times; see through materials are strictly prohibited.

Students must wear their Student ID Card prominently.

Any losses for ID card or lanyard will be charged RM20 each. 7.3 Attendance & Class Schedules Being present at all lectures, tutorials and practical sessions is mandatory. Attendance is monitored regularly. Students whose attendance falls below 85% will not be eligible for the taking of examinations. In case students are found to be irregular in their attendance, without notice, they should provide evidence in writing for reason of absenteeism at the earliest opportunity by completing the Non-Attendance Form available from the student service counter Level 4. Student who fails to do so, letter will be sent to parent or Embassy (for foreign student). If there is any circumstance beyond the control of the student that has affected the academic performance of the student (medical, bereavement, etc), this should be informed in writing (Non-Attendance Form), as per the campus regulations.

7.4 Upkeep Of Facilities FTMS endeavours to provide a comfortable, conducive and professional environment for all its students. Thus, we expect a high sense of responsibility from our students concerning the upkeep of our physical premises in the following manner:

Students are requested not to enter restricted areas except when authorised by administrative or lecturing staff.

Students are expected to be considerate when using common facilities like toilets, lobby areas, lifts, corridors etc. Care should be taken to keep these areas clean and tidy. Excessive noise and horseplay in these areas are strictly prohibited.

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Students are not permitted to receive visitors or telephone calls during classes, except in cases of genuine emergencies.

Students found littering the premises (including all areas within and around the campus) are liable to be penalised. In addition, no equipment or furnishing may be tampered with, removed from or moved within the classrooms or laboratories.

No eating or drinking is allowed in any area other than the cafeteria, inclusive of corridors and rooms.

Students wishing to make use of campus facilities for special functions e.g. parties, get-togethers, orientations, etc. must first seek authorisation from the Student Services Manager and such functions shall be organised in accordance with the guidelines issued by Head of Schools or the Academic.

7.5 Behaviour And General Conduct FTMS aims to produce graduates with a deep sense of self-respect, responsibility and professional etiquette. As such, students are to bear the following in mind at all times:

Students are expected to be courteous and to behave with dignity and propriety

Students are expected to comply with instructions given by the lecturing and or administrative staff.

Smoking is strictly prohibited Vandalism is a public offence and is viewed very seriously.

Students are expected to speak politely at all times.

Students are expected to turn off personal mobile communication devices such as hand phones, while on campus (eg. lecture rooms, labs, library, reception, administration etc)

7.6 Teaching And Learning Lecturers are authorised to conduct lectures/tutorials/laboratory sessions using processes and techniques which are deemed suitable for providing the learning experience acceptable at a higher education level. All students are required to follow the instruction of the lecturer in this regard and cooperate fully in implementing the activities suggested by the lecturer. Students are all called upon to realise their learning responsibilities as students of higher education. Lecturers are not at the center of learning, rather they are facilitators, students are at the center of learning. Students are to realise that a very important part of education is self-learning under broad guidelines and directions of lecturers. As a consequence, a considerable part of topics may be included under Student-Centered Learning/Directed Self-study. Students not used to such learning style may find themselves struggling initially, but soon would realise that it is a rewarding experience. Tutorial sessions also might be designed in such a way to provide students with the opportunity to research, discuss, experiment, critically analyse and also to make judgements. Assignments may contain questions, which are unstructured, requiring research and judgement and not covered in lectures directly. Examinations also carry some questions (typically Section C), which are aimed at testing skills/knowledge acquired through student-centered learning. In student centered learning, lecturers have a bigger responsibility as facilitators and guides, not merely information transmission agents. One of the classic definitions of education runs as follows: Education is what remains after one has forgotten all that has been learned. Passive listening to lectures and leaving the learning responsibility to teachers is in no way education. Knowledge can never be directly passed on, it can only be experienced. All students are called upon to be aware of the college’s efforts to encourage student-centered learning and we require the cooperation and involvement of each student. 7.7 Disciplinary Point System (DPS) Discipline and the ability to follow regulations and instructions are essential ingredients in professional education. As such, the academic report at the end of the course will also contain details of a student’s disciplinary record and level of conduct. Inevitably, a student’s ability to adapt and thrive in an actual working environment will not only be reflected by the grades received, but also by his/her disciplinary record. The College employs a Disciplinary Point System (DPS) both to measure student’s discipline and conduct, as well as to facilitate systematic and objective reporting. All students start with 100 points for conduct. Any infringement of the rules and regulations stated in the handbook (and modified from time to time) would lead to specific points being deducted. Each deduction will be recorded into respective student’s Disciplinary Record. The following are details of how DPS works:

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Nature of Offences Points Deducted 1. Dress code infringements -2 2. Absenteeism and lateness -2 3. Unauthorised locking of workstation -2 4. Damaging of library books -2 5. Abuse of facilities -5 6. Littering, General misconduct -5 7. Violation of exam rules other than cheating -5 8. Abuse of lab facilities -10 9. Severe offences: (each) - 20 -40

Notes on the above:

A student is deemed to be late when he/she walks in after the lecturer has taken attendance. This lateness will be duly noted and lateness on three occasions will be equal to one absence

Severe offences include drug abuse, vandalism, smoking, cheating in exams, plagiarism, deliberate corruption of user files, hacking, theft, violent, racial, sexually-related offences or any other special offences deemed inappropriate in an academic institution.

Absence without valid reason on three occasions will attract a deduction of 2 points.

Plagiarism (see next section) and cheating in the exam will attract a 20-point deduction. 7.7.1 DPS Grading of Conduct The conduct of graduating students, which will be recorded in the transcripts at the end of their course of study, will be summarised in accordance to their disciplinary record as measured by the DPS as follows:

Points Conduct

100 Excellent

95-99 Very Good

80-94 Good

60-79 Fair

<60 Poor

7.7.2 Disciplinary Administration The administration of discipline is the responsibility of all the lecturers as well as the Student Service Manager. As far as possible, one lecturer will be placed in charge of discipline in each full time class. He/She will be the Class Disciplinary Lecturer (CDL) for that class and will be responsible for upholding the DPS for that class. There will also be a 3-person disciplinary committee, which will co-ordinate the administration of discipline in general, and implementation of the DPS in particular, as well as hold adhoc meetings to deliberate on disciplinary issues. Severe disciplinary matters, however, will be reported to the Disciplinary Committee who will decide on matters relating to suspensions and superannuating of students. 7.7.3 Suspensions and Expulsions Whenever a student is penalised with a 20-point deduction, he/she will be automatically suspended from the college for one week and a letter may be sent to notify his/her parents/guardians.

Whenever a student has accumulated 20 deduction points, he/she may be automatically suspended for 3 days and a letter may be sent to notify his/her parents/guardians. A student penalised for two 20-point offences may face expulsion at the discretion of the College. Similarly, a student accumulating 40 deduction points is deemed to have very poor discipline and may face expulsion as well. 7.7.4 Notice to Students Students are to consult their Class Disciplinary Lecture (CDL) regarding their standing in disciplinary points. Alternatively, CDL may make periodic announcements to classes or even inform students privately. If a student is suspended, the Student Service Manager will notify him/her verbally and a written notice to this effect will follow.

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7.7.5 References and Recommendations As a matter of policy, the Institution is unable to act as referees or to recommend to prospective institutions of higher learning and/or employers of any student finishing the course with only a ‘Poor’ conduct rating or lower. Students with unsatisfactory conduct ratings will also not be viewed favourably at assessment boards. 7.8 Cheating & Plagiarism A very serious view is taken of acts of plagiarism or cheating, whether during tests, examinations, in-course assessment or projects. All students found cheating/ attempting to cheat in examinations will be failed in the respective examination and their names will be posted in the notice boards and/or their parents/guardians will be informed. Students will be issued cheating incident notice by invigilators as soon as any incident is noticed. All academic staff will be carefully monitoring Plagiarism in assignments and project reports and report the matter for further action which may result in cancellation of the concerned assessment and withdrawal of some or all of the student privileges, in addition to the DPS point deduction. Plagiarism is defined as using another person's words or ideas and representing them as your own, without giving credit to the person. Plagiarism also includes using another's computer programs or pieces of a program inside yours without revealing the sources. When you use someone else's words, you must put quotation marks around them and give due credit by revealing the source in a citation. Even if you revise or paraphrase the words of someone else or just use their ideas, you still must give the author credit in a note. Assignments, essays, and projects must carry detailed reference list of books and/or web sites, which should be cited in the text. A statement on plagiarism has to be signed before handing in assignments. Further details are available from Student Services. All students are called upon to be aware of the college’s effort to prevent plagiarism of all kinds. 7.9 Examination

7.9.1 Conduct in Examination Hall

To ensure that examinations are conducted smoothly, all students are required to follow the examination rules mentioned below, and other instructions issued through notices from time to time and also the verbal instructions of the invigilators, strictly. Ignorance of rules & regulations is never an excuse for any non-conformance.

Ensure that you are present at least 15 minutes before the examination scheduled time. Seating of candidates will take place 10 minutes before the examination and instructions will be given. You cannot choose the seats and have to follow the instructions by the invigilator in this regard. You will not be admitted if you arrive after 30 minutes of the start of the examination, under any circumstances.

Students are not allowed to talk as soon as they enter the exam hall, even if the exam has not begun. They cannot leave the hall once they enter, until after one hour after the exam has begun.

The start and stop times of exams will be as per the clock set by the invigilator.

You must not bring in any paper or other material (except writing apparatus, calculator or template). Pencil cases, wallets etc are to be made visible (on the desktop). Hand phones are to be switched off and made visible and cannot be removed. No dictionaries are permitted in the examination hall.

Read instructions given on the Examination Answer Book cover page very carefully.

During reading time, no writing (even on the question paper) is permitted, except for entering your name, id and intake on examination dockets provided in the answer book and also on the question paper.

Ensure that the invigilator has collected the portion of the examination docket, where your name has been written and the other portion, with the number only, is present on the front cover of the answer booklet.

Indicate on spaces provided on the back flap, the questions you have answered by placing a tick against the question number.

Cheating is carefully monitored and action will be taken accordingly. Once cheating is detected, refusing to own up to cheating will only increase the severity of action.

Leave all the papers, used or unused, on the table. No paper including the question paper is to be taken out of the examination room. Students found taking ANY paper outside the exam hall will be failed for that exam.

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If you wish to attract an invigilator’s attention for any reason, raise your hand and remain until the invigilator approaches you.

If you finish the paper early, you may attract the attention of the invigilator and with his/her permission then leave the room, but not during the first 60 minutes or the last 30 minutes of the examination.

The student should go to the washroom immediately before entering the exam hall and as far as possible, should not attempt to go to the washroom during the exam, as this will disturb others. After the first hour and before the last 30 minutes, however, the invigilator may permit students to go to the washroom.

FTMS College Malaysia reserves the rights to modify any of the above rules from time to time (under notice) and also to interpret any of the rules as deemed fit to facilitate the smooth conduct of the examination. The invigilators are authorised to implement the rules accordingly.

7.9.2 Assessment Framework Student assessment is done in two steps, in-course assessment and final examination.

i) In-course assessment: this will be mainly formative assessment and will be continuous and spread over the duration of each module being assessed. The assessment includes, but is not limited to the following:

Test (Regular, Open-book, Take-home, Self-marked, Laboratory-based, or others).

Assignment

Projects

Quizzes

Research

Presentations

Group Discussions

Debates

Laboratory Exercises

Essays

Activities

Assessments are usually announced at least a week in advance. However, unannounced formative assessment may also be held when appropriate. Each lecturer would announce in advance penalty on late submission of assignments. (default rule is 5% mark reduction per day). Excuses like disk crash, printer problem, virus attack, are not admissible in this regard, students are required to take necessary precaution. In case of emergency or genuine difficulties, student should submit whatever is completed, before requesting for permission to delay submission. All assignments should be submitted to the student service counter and students should be held responsibility in recording their submission in the assignment log book in case any anomalies in the in-course marks are later to be pointed out. ii) Final Examination: Written examination will normally be of 3 hours duration and will carry 100 marks in 3 sections. There shall typically be three sections, A, B and C (non-computing subjects may have a flexibility) as detailed below: Section A (Difficulty Level: Low): carries 40% weightage (Typically 8 questions, each 5 marks or 5 questions, each 8 marks, all compulsory. Each question may have (a), (b) parts). This section would typically test the students’ very basic knowledge of the subject. Each question would be typically focusing on a single concept or skill. An average student would be able to score very high in section A. Section B (Difficulty Level: Moderate): carries 40% weightage (3 questions, each 20 marks, any two) This section would test direct application skill of the student. Each question may require a few combination of skills for answering. “Briefly discuss”, “Explain and justify your answer..” etc may be found in this section. Section C (Difficulty Level: High) carries 20% weightage (2 questions, each 20 marks, any one - in case the question contains long narration, section C may have a single question also). This section would test in-depth application skill of the student. In addition to requiring a combination of skills, the questions in this section may also require the student to formulate the problem to be solved, justify the methods chosen, state

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assumptions and evaluate critically the solution proposed. Only an above average student would be able to score high in this section. 7.9.3 Re-sits All Students who have failed the in-course and or exams for any subject should apply with Form A available at the Student Service Counter Level 1, by the date published on the notice board. i) In-course Re-sits The Exam Board will assign a lecturer for the In-Course Re-sit. The list of lecturers assigned for each student will be put up on the Notice Board. The students have to contact the lecturers by the date specified in the notice and follow the instruction given by the lecturers. Students who register and do not do the In-Course re-sit will get, at the best, only Pass grade in the next chance. For in-course re-sits, the lecturer may use any assessment method mentioned in section 4.9.2. The lecturer may/may not take into consideration results of a previous assessment component. ii) Exam Re-sits All students who plan to re-sit for any exam should apply in Form R05, which is available at the Student Service Counter, Level 1 and pay the fees of RM100/subject by the date specified on the notice board. Only those who apply will be permitted to take Re-sits. Students who re-sit will get, at the best only a pass grade in that subject, even though their actual marks will be considered for calculating the overall grade after completion of course. 7.9.4 Deferring of Exams Deferring of Examinations can be done if student encounters a verifiable genuine emergency. Request for deferring exams are considered with evidence on a case-by-case basis and requests are never granted automatically.

Applications have to be made in Form R07 (in duplicate) available in Student Service Counter, Level 1. Once approved, approval letter with the date of next exam sitting stated will be given to student. Absentees have to apply for a re-sit along with failed candidates. There is no fee for deferring of exams.

Exam Time-table is published approximately a month before the exam. Part-time students are required to inform their employers in advance to ensure that they are free during the exam dates. Any letter in this regard is to be applied for within a week after the time-table is published.

In case of a genuine verifiable emergency, Form R07 along with supporting documents should be submitted at the Student Service Counter within 2 days of the concerned examination (fax also is acceptable). In case of medical reasons, a Medical Certificate should be produced. 7.9.5 Deferred Sits Students who have deferred their exams during the earlier exam band will be issued the approval letter by the exam board where the date for the next exam sitting will be stated. There is no fee for deferring of exams.

Along with the approval letter from exam board, student has to follow strictly the assigned date for the next exam sitting as stated in the letter and under no circumstances, changes on the assigned date will NOT be entertained. Absentees have to apply for a re-sit along with failed candidates. 7.9.6 In-course Results In-course results together with Feedback are usually made known to students by the end of the term, before the examinations. Only the grades will be informed and not actual marks. Enquiries on in-course marks (if any) should be settled within 1 week after the in-course results are made known. It is the responsibility of each student to be updated about in-course marks.

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Grades are awarded as follows:

Percentage Grade

0% - 39% Fail

40% - 59% Pass

60% - 74% Credit

75% - 100% Distinction

7.9.7 Examination Result Exam results will be released approximately 2 weeks after the exam. Students will be informed through result notification on the exam results. Grades are awarded as follows: I - In-course Fail E - Examination Fail F - Both In-course & Exam Fail P - 40% -59%

C - 60% - 74% D - 75% - 100%

All students who fail more than one exam in any exam band have to meet the representative of the Exam Board Committee for non-conformance counseling. It is the students’ responsibility to ensure that this is done within one week after the releasing of results. Students may note that all results are subject to further internal and external moderations. 7.9.8 Appeal Introduction

These notes are intended as a guide for students who wish to lodge an academic appeal against the decision of an Assessment Board. Detailed information regarding the appeals process is contained as follows, and you are advised to read these carefully before you submit your appeal. Should I Appeal?

You are advised to think very carefully before submitting an academic appeal. Failure to perform as well as you had hoped in an assessment can be very disappointing, particularly if it is unexpected, and you should reflect calmly and honestly on the possible reasons for your failure.

Comparisons with other students’ results may not be meaningful, since they are based on guesses as to how you and they fared in the exams. Your answer scripts are marked according to a strict marking scheme by one lecturer and are checked by another one. Further, it is moderated by the Examination Board (if you fell a little bit short of a higher grade, the board would already have upgraded your grades). All exam activities are following ISO quality procedures. Hence appeals should not be based on the guess that somebody might have made a mistake in handling your exam paper. Appealing does not automatically upgrade your grades. It can also lower your grades. When two different lecturers mark, usually human variation of 2-3% may occur, especially in descriptive subjects. Where Can I Get Help And Advice? In order to help you, if you genuinely feel unsatisfied with the results, you may contact the Student Service Manager/the Academic Head to help to take decision on Appealing. You must be aware that there is a strict deadline for the submission of academic appeals. Your completed Appeal Statement must be submitted within 14 working days of the date of announcement of the Assessment Board.

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Do I Have Grounds For Appeal? Disagreement with the academic judgement of an Assessment Board in assessing the merits of an individual piece of work, or in reaching a decision on your progression or on the final classification of award, based on the marks, grades and other information relating to your performance, cannot in itself constitute grounds for an appeal.

You must be aware that appeals may only be accepted:

If you get a grade 2 levels away from what you expected (You receive a P when you expected a D or you get a F when you expected a C). A one-level difference is common. For example, you expected a C and you get a P, but that might be a very high pass, close to a C.

If you are unsure whether you have grounds for appeal, then you should seek further advice from the Academic Admin Manager.

I’ve Decided To Submit An Academic Appeal – What Do I Do Next? You must complete ‘Form R06 – Application For Result Appeals’ obtainable from the Student Service Counter, Level 1. You should ensure that:

All sections of the form are completed with a fee of RM50.00.

You must ensure that your appeal is submitted within the 14-day deadline. Late application will not be entertained.

How Long Will The Appeals Process Take? Processing of appeals will be done in approximately 3 - 4 weeks time. Please bare in mind it may take some time to gather the necessary responses from the Assessment Board. We urge you to be patient and we will endeavour to process your appeal as swiftly as possible, but we cannot guarantee that your appeal will be resolved before the start of the next academic year. The academic judgment of the school is unquestionable and once an appeal is processed, the decision will be final. Remember, these are guidance notes only, For detailed information relating to the appeals procedure, or if you have any difficulties with any aspect of the appeals procedure, pleas ee-mail to [email protected] 7.9.9 Collection of Exam Hall Ticket Exam hall ticket will be issued to student in each exam band and must be collected on the deadline as stated in the notices 1 week before the examination. For RE-SITS & DEFFERED SIT FOR EXAM, forms need to be filled up in each exam (1 month before the examination). No collection will be entertained after the deadline. As usual, Strictly no entry into exam hall without exam hall ticket. 7.9.10 Cancellation & Retake of Modules Students who complete their Programme may cancel up to 3 modules and retake the whole module (lectures and exam), paying a fee of RM 1,200 per module. It would NOT be considered as re-sits, they would be awarded whatever grade they achieve. This would help students to boost their overall grade

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8. Diploma Academic Calendar 2011/2012

2011 SEMESTER I DATE FROM DATE TO WEEKS

Lectures

Exam Week

Semester Break

Mon 24th Jan 2011

Mon 21st Mar 2011

Mon 4th Apr 2011

Sat 19th Mar 2011

Sat 2nd Apr 2011

Sat 16th Apr 2011

8 weeks

2 weeks

2 weeks

Public Holidays

1st Feb 2011 (Federal Territory Day)

3rd & 4th Feb 2011 (Chinese New Year)

15th Feb 2011 (Maulidur Rasul)

2011 SEMESTER II DATE FROM DATE TO WEEKS

Lectures

Exam Week

Semester Break

Mon 18th Apr 2011

Mon 25th Jul 2011

Mon 8th Aug 2011

Sat 23rd Jul 2011

Sat 6th Aug 2011

Sat 3rd Sept 2011

14 weeks

2 weeks

4 weeks

Public Holidays 1st May 2011 (Labor Day)

17th May 2011 (Wesak Day)

4th Jun 2011 (Agong’s Birthday)

30th & 31st Aug 2011 (Hari Raya Puasa)

31st Aug 2011 (National Day)

New Term Mon 6th Jun 2011 Sat 23rd Jul 2011

2011 SEMESTER III DATE FROM DATE TO WEEKS

Lectures

Exam Week

Semester Break

Mon 5th Sept 2011

Mon 12th Dec 2011

Mon 26th Dec 2011

Sat 10th Dec 2011

Sat 24th Dec 2011

Sat14th Jan 2012

14 weeks

2 weeks

3 weeks

Public Holidays

16th Sep 2011 (Malaysia Day)

26th Oct 2011 (Deepavali)

6th Nov 2011 (Hari Raya Haji)

27th Nov 2011 (Awal Muharam)

25th Dec 2011 (Christmas)

1st Jan 2012 (New Year’s Day)

New Term Mon 24th Oct 2011 Sat 10th Dec 2011

FTMS College, Malaysia reserves the right to make changes and amendments to the above information, as it deems necessary

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9. Floor Map

Level 2

A CBE Lab F Lambda 2

B English Lab G Sigma 2

C Alpha 2 H Delta 2

D Beta 2 I Male Wash Room

E Gamma 2 J Female Wash Room

A

B

C D

E

F

I

J H G

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Level 3

A Degree Lab H Multimedia Lab B

B Master Lab I Systems Manager Room

C Beta 3 J First Aid Room

D Gamma 3 K Female Surau

E Delta 3 L Male Surau

F Lambda 3 M Male Wash Room

G Multimedia Lab A N Female Wash Room

A

B

C D

E

F

G H N

M

K

L

I

J

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Level 4

A Cafeteria E Examination Board Room

B Faculty Room F Photocopying Centre

C Alpha 4 G Male Wash Room

D Administration Office H Female Wash Room

A

B

C

D E

F

G

H

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Level 5

A Library F Study Area

B Video Conferencing Hall B G Pantry

C Video Conferencing Hall A H Male Wash Room

D Student Council Office I Female Wash Room

E Gymnasium

A B C

D

E

F

G

H

I

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10. Programmes Offered

MSc in Business Information Systems MSc in Systems Engineering (Software Systems)

BSc (Hons) in Business Information Systems BSc (Hons) in Software Engineering

BSc (Hons) in Computer Games Technology

Diploma in Computer Science Diploma in Business Information Technology

Diploma in Computer Games Technology Diploma in Information Systems

Diploma in Accounting & Finance Diploma in Business Administration Diploma in Marketing Management

Diploma in Hotel Management Foundation in Business Information Technology

Business English TESOL.-Teaching English Speaker Other Languages

TOEFL -Test of English As a Foreign Language IELTS-International English Language Testing System

Certified Accounting Technician (CAT) The Association of Chartered & Certified Accountants (ACCA)

The Chartered Institute of Management Accountants (CIMA)

BSc (Hons) in Applied Accounting

Chartered Financial Analyst (CFA)

Long Distance Learning Programmes *

MSc in Information Technology BSc (Hons) in Accounting & Finance BA (Hons) in Business Management

BA (Hons) in International Management BA (Hons) in Marketing

BA (Hons) in Human Resource Management

FTMS College 24-30, Jalan Hang Kasturi

50000 Kuala Lumpur, Malaysia

For all enquiries: Click: www.ftms.edu.my

Email: [email protected]

Call: +603 2050 9500