Student Financial Services

Spring 2010 New Student Orientation

Welcome to UD

Student Financial Services mission…Facilitate educational access and foster success by helping students and families

pay for a UD education …

www.udel.edu/sfs

www.udel.edu/sfs

Steps to a successful partnership…

SFS Advisor StudentParent

eBilling

Update your “To Do” List Campus Finances

Grant Parent Access

Accept Financial Aid

Complete Loan Requirements

FAFSA

www.udel.edu/sfs

Before NSO

• As of today, you should have already:Submitted a FAFSA

• From your BeaBlueHen accountReviewed your Financial Aid AwardsSubmitted any additional item that

“requiring your attention” Established a PIN for your UDID Set-up your UD email and password =

Udel Net IDwww.udel.edu/sfs

What is UDSIS?• It replaces the BeABlueHen site as your

source for information• It provides all your options for “Self Service”

www.udel.edu/sfs

View Financial AidAccept Financial Aid

Campus Finances

“To Do” List

Grant Parent Access

Step 1: Grant Parent Billing Access

• While you are here at NSO, students must grant “Billing” access– If not, only the student will have access

to Campus Finances

www.udel.edu/sfs

Grant Parent Access

Step 2- Accept your Financial Aid Award

• In early July, you will receive an email advising that you can Accept/Decline or Change your award• Link from email and our web site to

UDSIS

www.udel.edu/sfs

View Financial AidAccept Financial Aid

Step 3- Check your “To Do” Listfor other Financial Aid Requirements

www.udel.edu/sfs

“To Do” List

What are these “Other Requirements?”

• In early July, please have the…• Student complete

– Master Promissory Note– Entrance Counseling– Perkins Note

• Parent must complete the– Parent Plus MPN

www.udel.edu/sfs

STEP 5 - Look for eBill reminder

• The third week in July, our first payment notification will be sent via email

• Email reminders are sent monthly to the student and any “Billing” address they set-up, when a payment is due

www.udel.edu/sfs

www.udel.edu/sfs

Go to www.udel.edu/paybill

• August 1, fall semester due date• January 4, spring semester due

date

www.udel.edu/sfs

STEP 6- Make a Payment

Review your financial aid and verify no additional action is required

Update additional credits if necessaryChoose Payment OptionFull PaymentInstallment Payment

Installment Payment

Date Amount Due

Aug. 1 25% balance + $50 installment plan f ee

Sept. 1 50% balance

Oct. 1 75% balance

Nov. 1 balance must be 100% paid

www.udel.edu/sfs

• 4 equal payments for the semester

Date Amount Due

J an. 4 25% balance + $50 installment plan f ee

Feb. 4 50% balance

Mar. 4 75% balance

Apr. 4 balance must be 100% paid

Fall Semester Spring Semester

$50 fee for that option Any change to the balance is incorporated into the

monthly payment

STEP 7- Select your Payment Type

Online Check-or-

Mail a Check

• Payments can be made via CHECK only Online check payments require bank routing and

account number information Mail a check option provides remittance slip

www.udel.edu/sfs

STEP 8- If necessary, Review Other Financing Resources

www.udel.edu/sfs

• Parent Plus Loans• State funding options• Scholarship site review• Alternative Loans

www.udel.edu/sfs

Read and Respond to ANY Emails

• We utilize email for most of our communication.• It is very important that you read and take action

on any requests sent.• Delay in responding to requests for information

can delay disbursement of your Pending Financial Aid, late fees, holds, etc.

www.udel.edu/sfs

Student Financial Services is committed to…

– Provide superior customer service

– Apply fairness and equity in all decisions

www.udel.edu/sfshelp

302-831-2126

130 Lovett Ave

Student Services Building

www.udel.edu/sfs