Lancaster • Summer 2018Residential Recycling News

We love seeing the excitement our trucks bring to the children in the neighborhoods we serve! Please remind them to be cautious around our trucks with these simple tips:

• Make sure your children are aware of what days/times of day Waste Management trucks are in your neighborhood, so they can be on the lookout. • Our trucks stop and back up frequently, so teach kids not to follow too closely on a bike, skateboard or skates.

• Every Waste Management truck is equipped with a back-up alarm, make sure your kids are familiar with the sound, and know to move out of the way when they hear it or see the white back-up lights.

• Teach your children to keep a safe distance from our trucks and never try to climb onto them.

• Please do not allow children to try to help load garbage onto the truck.

Truck Safety ReminderStay Safe This Summer!As you enjoy these last few months of summer, please keep safety in mind as well, with these simple tips on how to properly dispose of barbecue coals and pool chemicals:

•Always allow coals/ashes to cool for at least 48 hours in the grill, 72 hours for extra precaution.•Once cooled, place coals/ashes in a metal container with a tight lid before placing them in your trash cart (never in your recycling or green waste cart).•Never place coals/ashes in plastic, paper or wood containers.

•Do not dispose of pool cleaning chemicals in your trash or recycling carts. These chemicals are hazardous and require special disposal. You can drop off pool chemicals at the AVECC located at 1200 West City Ranch Rd. in Palmdale on the first and third Saturday of every month (except holidays), free of charge. The facility is open from 9:00 am to 3:00 pm.

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Lancaster • Summer 2018Residential Recycling News

Service Guidelines:Cart Reminder:Please place all carts on the street, next to the curb by 6:00 AM on your scheduled collection day. Carts should be placed three feet apart and three feet away from other carts and objects, with the lid opening facing the street. Filled carts must weigh less than 250 pounds and be loosely packed to ensure easy emptying.

Bulky Item CollectionResidents receive up to four (4) free bulky item pick-ups per year, up to four (4) items per pick up. Additional items may be picked up for a fee. Bulky items cannot exceed 300 lbs each. Please contact Waste Management CustomerService at least 24 hours in advance of your regular service day to schedule the pickup. Acceptable items include sofas, chairs, washers, dryers, toilets, etc. Non-acceptable items include tires, batteries, paints, oils, construction debris, chemicals of any kind, Freon, rocks, sand, gravel, dirt, logs, carpet, hazardous or medical waste or items requiring more than two persons to safely handle.

Residents with accounts in good standing are entitled to two FREE visits to the Lancaster Landfill and Recycling Center (600 E. Avenue F) each year. Vouchers are now paperless and are added electronically to each account on July 1. The vouchers are valid for a period of twelve months. To redeem, residents will need to provide identification matching the account holder information at the landfill scale house. Vouchers are good for the disposal of up to one ton of waste. No commercial, industrial or household hazard waste (HHW) will be accepted.

Paperless Landfill Vouchers

TrashPlace trash in your BLUE cart. Additional carts are available for a monthly fee.

RecyclingPlace recycling in your GREEN cart. A larger or extra cart is available at no additional cost.

Green WastePlace green waste in your GRAY cart. A larger or extra cart is available at no additional cost.

Extra BagsCustomers may place up to 14 bags (max weight 35 lbs each) for collection for an additional fee. Bags will only be collected on your regular service day. Please contact customer service 24 hours in advance to schedule pick-ups.

As we enter the summer season, Waste Management reminds residents to recycle their grass clippings and tree trimmings by placing them in their GRAY green waste cart. If your green waste regularly exceeds the capacity of your green waste cart, you can request an extra cart at no additional cost.

Green Waste Recycling

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Lancaster • Summer 2018Residential Recycling News

Sharps Home DeliveryNow you can safely dispose of needles,lancets and other sharps from your home. Call customer service for your free container and it will be delivered to your door. Fill up the kit and mail it back using the pre-paid postage label. Each resident is entitled to one free kit

per year and two additional kits for a $5 co-pay.

Residents can safely recycle their paint, motor oil, household batteries and compact fluorescent lightbulbs for FREE by dropping them off at the Antelope Valley Environmental Collection Center (AVECC) located at 1200 West City Ranch Road in Palmdale on the first and third Saturday of every month (except holidays), from 9:00 a.m. to 3 p.m. No paint, oil, batteries or CFL bulbs from commercial or industrial sources will be accepted.

Paint, Oil, Battery & CFL Recycling

Waste Management observes the following holidays:

Labor Day (Monday, September 3)Thanksgiving Day (Thursday, November 22)

Christmas Day (Tuesday, December 25) New Year’s Day (Tuesday, January 1, 2019)

Memorial Day (Monday, May 27, 2019)Independence Day (Thursday, July 4, 2019)

*Residential collection service will be delayed one day following the above holidays. If a holiday falls on a Saturday or Sunday, there will be no delays.

Holidays

Electronic Waste RecyclingResidents can drop off e-waste at the AVECC (1200 W. City Ranch Rd. Palmdale) for free from 9:00 a.m.- 3:00 p.m. on the first & third Saturdays (except holidays) of each month. E-waste can also be dropped off at the Lancaster Maintenance Yard (615 W. Ave. H), Monday-Friday, 8:00 a.m.-4:00 p.m. and Saturday from 8:00 a.m.-1:00 p.m.

Propane ServicesA variety of propane services are available to residents: on-call or full service, free lease for first year, new installations, leak testing, 24-hour emergency service. A selection of different sizes are available (250 gallon, 320 gallon, 500 gallon, 1000 gallon). Call (661) 822-6871 for more information or to schedule service.

Portable ToiletsClean, spacious, easy to schedule portable toilet rentals are available to residents. From single stalls to trailer-sizes, temporary portable restroom services are available in sizes and configurations for a wide variety of projects. Call (661) 822- 6871 for more information or to schedule service.

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Lancaster• Summer 2018Residential Recycling News

Waste Management Customer Service Phone: (661) 947-7197

Web: home.wm.com/lancaster

Plastic Bottles & Containers

Food & BeverageCans

Paper

Flattened Cardboard & Paperboard

Glass Bottles & Jars

Do NOT include in your recycling cart

NO Food Waste NO Loose Plastic Bags & Film

NO Foam Cups & Containers

Always Recycle

NO Needles

Payment InformationResidential Services and rates, as approved by the City of Lancaster, are billed on a quarterly basis by Waste Management. Payment is due within ten (10) days of the date of the invoice and can be made by the following methods:• Web: Manage your account online on WM.com by selecting the “My Account” or “Pay My Bill” tab from the main menu.• Mobile App: It’s easy for you to manage your Waste Management account while on the go with the Waste Management mobile application. To get started, simply download the app for your Apple or Android phone or tablet and enter the same user name and password you currently use on WM.com.• Mail: Send payments to: Waste Management, P.O. Box 79168, Phoenix, AZ 85062-9168.• Drop Box: A drop box for payments is located at the Lancaster Landfill & Recycling Center (600 E. Avenue F), Monday-Friday from 8 a.m. to 4 p.m. Please do not include cash with your payment.• Phone: Customer Service: (661) 947-7197• In-Person: Download a list of local CheckFree Payment Centers at home.wm.com/lancaster.Note: A transaction charge will be applied to payments received over the phone by credit or debit card. If paying by mail, pleaseindicate your Waste Management Customer ID number on your check and enclose the remittance slip from your invoice. Missing remittance slips may result in a delay in payment processing. All returned checks are subject to a $25.00 service charge. All non-paying customers whose carts are removed will be subject to a reactivation charge. Payments received after the due date will receive a late charge of up to 2%.

Discount Programs• Seniors over the age of 62 may apply for a senior discount of 22% by contacting customer service or visiting Waste Management’s website.• Pay for the whole year in advance and receive a 5% discount.• Customers who compost at home are eligible for a 12% discount.

*Please do not bag your recyclables.