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STATISTICS AND OUTLIERSAaron Saks
Process Advancement Leader
Boise, Inc
10/26/2011
Bio
• Graduated in 2007 – ChemE and PSE• Started career with Boise Inc, Wallula WA as a process engineer
• October 2008 went to work for Envoy Development
• April 2010 returned to Boise as Process Advancement Leader, Wallula WA
• November 1st 2011 move to Boise, ID to become Project Manager for Boise Packaging
Statistics and Data
• Why is it important?• Everything we really know, we know because of data.
• As a new engineer, we know how to apply math and logic to solve problems.• We don’t really know how anything works.
• By focusing on the data we can learn, solve problems, and teach others. • There is a lot of data out there.• Statistics = The language of data.
Thinking Statistically
• We can’t just think in terms of the “average”. • Need to think in terms of the distribution of data, and the probability of events occurring.
• What are good statistical tools for a new engineer?• Six Sigma methods• Understanding the common probability distributions and
their mean and variance• Understanding histograms and pareto charts• Excel skills
Tear Strength
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
26
.7
27
.8
28
.9
30
.0
31
.2
32
.3
33
.4
34
.5
35
.6
36
.7
37
.8
38
.9
40
.0
41
.1
42
.2
43
.3
%
Freq%
Normdist%
4.1%
0.34%
Current Capability: 30.3
Current Spec:32
4.1% represents ~ 1640 tons below current spec
~40 tons (0.1%) rejected for below-spec MD tear
Current Target: 42
Ppkm: Run to Target and Reduce Variation
• Historically, papermakers would run “in the warning” all day, as long as the tests are within specification limits.
• This resulted in running off target, with different means run to run (Poor Quality).
• Needed a way to encourage ($$$) running to targets, and reducing variation within the specs.
• Created a variation on the classical Process Capability metric “Cpk”.
• Result a financial incentive for improving Quality.
Ppkm - Running to Target and Reducing Variation
• Ppkm is an example of a process performance metric.
• Ppkm captures both deviation from target and variation within specification limits.
• If Ppkm >= 1, then the process is Capable: running to target and variation is well within specification limits
• To improve Quality we award operators for the number for Key Product Properties that have a Ppkm value above 1.0.
0%
5%
10%
15%
20%
25%
30%
Low
er S
pec
Lim
it
Upp
er S
pec
Lim
it
Tar
get
Ave
rage
Variation
Deviation from Target
Out of Spec Paper
0%
5%
10%
15%
20%
25%
30%
Low
er S
pec
Lim
it
Upp
er S
pec
Lim
it
Tar
get
Ave
rage
Variation
Deviation from Target
Out of Spec Paper
0%
5%
10%
15%
20%
25%
30%
0%
5%
10%
15%
20%
25%
30%
Variation
Ave
rage
Upp
er S
pec
Lim
it
Tar
get
Low
er S
pec
Lim
it
0%
5%
10%
15%
20%
25%
30%
0%
5%
10%
15%
20%
25%
30%
0%
5%
10%
15%
20%
25%
30%
Variation
Ave
rage
Upp
er S
pec
Lim
it
Tar
get
Low
er S
pec
Lim
it
2.3
2.35
2.4
2.45
2.5
2.55
2.6
Caliper
TGT
LRL
URL
Ppkm = 1.02
• Here is an example of a process that has a Ppkm>1, meaning it is fully capable of meeting customer expectations.
• Process is running to target – i.e. the mean is equal to the target
• Variation is well within the Specification (Red) limits.
8
2.3
2.35
2.4
2.45
2.5
2.55
2.6
Caliper
TGT
LRL
URL
2.3
2.35
2.4
2.45
2.5
2.55
2.6
Caliper
TGT
LRL
URL
Ppkm = .65
9
Running to Target – Excessive variation
Acceptable variation – but off Target
Outliers
• We spend most of our time working on the outliers:• Process problems• Lowering cost• Increasing production
• Outliers exist in people too• Top 20• Middle 70• Bottom 10
• The future leaders of tomorrow will be from the top 20.
Thoughts for a New Engineer
• Understand what is expected • Focus on independent learning• Always speak from facts and data• Effective communication creates results • Focus on business results and accomplishments
• You don’t have to be at the top to be a leader
Questions:
• What has been your biggest challenge?• If you could go back to school what additional classes would you take?
• What's a typical day like?• What kind of products does Boise make?• How long do projects last?• What ethical issues have you encountered?