Srd Package Old

Shell Recruitment Day Graduate Briefing Pack February 2014

SHELL RECRUITMENT DAY (SRD)

GRADUATE BRIEFING PACK

Assen

SHELL RECRUITMENT DAY (SRD) Graduate Briefing Pack

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CONTENTS

PACK CONTENTS ..................................................................................................................................... 2

SHELL CAREERS ......................................................................................................................................... 2

ABOUT THE SHELL RECRUITMENT DAY ...................................................................................................... 2

PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT ................................................................................... 2

THE SHELL RECRUITMENT DAY ................................................................................................................... 3

PREPARATION FOR THE SHELL RECRUITMENT DAY .................................................................................... 3

Hints and Tips ............................................................................................................................................ 3

Travel and expenses ................................................................................................................................... 3

Accommodation ......................................................................................................................................... 3

Dress code ................................................................................................................................................ 3

Safety information ...................................................................................................................................... 3

Queries ..................................................................................................................................................... 4

BACKGROUND ......................................................................................................................................... 4

Why do we hold a Shell Recruitment Day? ................................................................................................... 4

What are we looking for? ........................................................................................................................... 4

Who will be involved? ................................................................................................................................ 5

A walk through the Shell Recruitment Day .................................................................................................... 6

APPENDICES ............................................................................................................................................. 7

APPENDIX 1: TRAVEL AND LOCAL INFORMATION .................................................................................... 8

TRAVEL EXPENSES..................................................................................................................................... 8

YOUR DESTINATION ................................................................................................................................. 8

APPENDIX 2: EXPENSES .......................................................................................................................... 11

CANDIDATE EXPENSE FORM ................................................................................................................... 12

APPENDIX 3: SRD VENUE ........................................................................................................................ 13

APPENDIX 4: ACCOMMODATION .......................................................................................................... 16

APPENDIX 5: KEY CONTACTS ................................................................................................................. 17

APPENDIX 6: SRD PRACTICE EXERCISE ..................................................................................................... 17

APPENDIX 7: AFTER THE SRD ................................................................................................................... 18


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PACK CONTENTS This pack provides you with an overview of the SRD, its purpose and more information about the people who will be involved during the day.

An overview of the event. Information on who you will meet on the day and the different exercises in which you will participate. Travel information and directions.

Please read through this pack carefully to ensure you complete all the necessary paperwork before attending the SRD.

SHELL CAREERS A career with Shell is not your average day job – it is your chance to join a company that tackles real world problems, such as how we will meet the world’s growing energy demands. Energy is vital to our daily lives. It helps us produce food, fuel transport and power communication channels across the world. Over the coming decades, more people will gain access to energy and enjoy higher standards of living. But these developments could place greater pressure on our world’s resources, such as oil and gas reserves, fresh water and food. At the same time, climate change remains a serious concern. At Shell, we use human ingenuity, innovation and technology to unlock the energy our customers need to power their lives in the years ahead, while aiming to limit our impact on the environment.

ABOUT THE SHELL RECRUITMENT DAY Congratulations on being invited to join a Shell Recruitment Day (SRD) and thank you for taking the time to find out more about what Shell can offer you. As one of the routes into Shell, our Recruitment Days give us a chance to see you in action, assessing you in a variety of different exercises and assessing how well you demonstrate the skills and attributes we’re looking for. The day gives you the opportunity to show us your potential and will help you decide if Shell is the right company for you. An overview:

The business language is English during the Shell Recruitment Day. All the exercises are fictious but based on real issues / contexts which Shell faces. You will need to read all of the instructions carefully. You should base your answers only on the information provided as we are not testing your knowledge. For many exercises there are no right or wrong answers. Please wear your provided name badge all day. You will be provided with verbal feedback after the decision has been communicated – we will highlight

some strengths and areas for development we have identified. (where applicable)

PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT

Prior to the Shell Recruitment Day you’ll attend a non-assessed informal event where you’ll receive further insight into Shell’s business operations. This event has been organised for us to get to know each other better. It is also an opportunity for you to understand more about Shell and meet the other candidates, in preparation for the SRD on the following day. Please note that during this time you will not be assessed. Following the event there will be a briefing session about the next day. In addition, you will have the opportunity to attend a dinner hosted by some of our Shell graduates, where they will be happy to answer any questions you might have.


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You will have dinner at the Hotel Van der Valk Assen at 18.00h. The dinner hosts will pick you up from the Hotel Reception. Please see Appendix 4 for the address of the Hotel. Your attendance at this event is compulsory.

THE SHELL RECRUITMENT DAY During the SRD, you will participate in a range of activities based on realistic business scenarios. We will assess your capacity, achievement and relationship skills to determine whether you have the skills and competencies to be successful within Shell. The activities will include an online exercise, a written exercise, a group discussion, a self reflection interview, a case study analysis, and a final interview. If you are successful at the SRD, we will review our available job openings and determine whether we will be able to make you a formal offer of employment. You will then be advised of our decision by a Recruiter. We look forward to meeting you and wish you every success in your journey with Shell.

PREPARATION FOR THE SHELL RECRUITMENT DAY Useful Hints and Tips

Please try to get a good night’s sleep and relax. We are only assessing when we say we are. Have a go – aim to do your best. Listen carefully to instructions – ask questions if anything is unclear. Reflect on your performance after each exercise, learn and move on. Please don’t talk about the exercises with others – there may be more than one successful approach. Enjoy the experience – the SRD gives you a range of opportunities to show us what you can do.

Travel and expenses We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts. In some cases, Shell will make travel arrangements for you. Please see:

appendix 1 for information on making your travel arrangements; appendix 2 for information on the reimbursement of expenses; and appendix 3 for information on the SRD venue.

Accommodation It is likely that your hotel accommodation will already have been booked by Shell, covering the cost of your room and breakfast only. All other charges such as telephone calls will be charged to your own account, which you will need to settle when checking out. In some circumstances, you may need to book your own accommodation and receive reimbursement for the cost from Shell. To check what arrangements you need to make for your accommodation, please see appendix 4. Dress code Smart/ business dress is appropriate for both the SRD pre-briefing and for the SRD. Safety information At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment


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(HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance. Queries If you have any queries please contact your scheduling coordinator.

BACKGROUND Why do we hold a Shell Recruitment Day? Attending a Shell Recruitment Day gives us a chance to see you in action, assessing how you perform a variety of different exercises, observing how well you demonstrate the key competencies we’re seeking. It’s a two-way process, because it’s also your opportunity to find out about Shell and see if we are a good fit for your career aspirations and ambitions. What are we looking for? While your academic record was one of the reasons we invited you to attend an SRD, our experience has shown that excellent qualifications alone are rarely sufficient to be successful within a company as challenging, diverse and global as Shell. We’ve identified the qualities that we believe are critical to high performance in Shell and we’ll assess you against our Capacity, Achievement, Relationship (CAR) criteria: • Capacity: You’ll need to bring the intellectual, analytical and creative ability to identify issues, make judgments and propose solutions. • Achievement: We expect plenty of enthusiasm, resilience and confidence – but additionally, you’ll be someone who can always get things done and learns quickly. • Relationships: You should have the skills and ability to work effectively with others in a diverse team. Please note: You will need to speak conversational English to take part in the SRD, but your use of English is not one of the selection criteria. If you are not a native English speaker you will be given some additional time to prepare where appropriate, and are welcome to bring a dictionary.

Shell is an Equal Opportunity Employer If you require accommodation, any reasonable adjustments or special assistance for the Shell Recruitment Day, please contact your scheduling coordinator:

http://www.shell.com/global/aboutshell/careers/briefingpack/srd-hsse.html


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Who will be involved? Participants – Usually, there are up to six candidates at each SRD. It is important to remember that you are being assessed as an individual. It is possible for everyone to be successful, so please treat the day as non-competitive. Scheduling Co-ordinator – The Scheduling Co-ordinator is responsible for sending you the invite and confirmation of the SRD. The scheduling co-ordinator will handle any queries or concerns that you may have prior to the SRD. Candidate Co-ordinator – The Candidate Co-ordinator is responsible for the logistics of the SRD, ensuring it runs in a smooth and timely fashion. Assessors – The Assessor team is made up of business or HR leaders who will assess you against our criteria and make the decisions who to hire on behalf of Shell. Assessors are often also the line managers for recruits’ initial assignments. The role of the Assessor is to help you demonstrate your CAR qualities. Usually there are six Assessors at each SRD. Facilitator – The Facilitator will be your prime focal point during the SRD, they will facilitate the Pre-SRD interactive engagement and during the SRD will liaise with you, the candidate co-ordinator and assessors to ensure a successful day and answering any questions which you may have.


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A walk through the Shell Recruitment Day For the SRD itself, you may wish to bring along reading/study material in case of any waiting time in between exercises. The SRD comprises of the following exercises: 1) An electronic E-tray exercise with two tasks to complete: an online exercise and a written task; 2) Group Exercise 3) Self – Reflection Interview 4) Case study analysis and 5) a final interview. The exercises are based around the types of problems and challenges typically tackled by graduates within Shell. By using a variety of different exercises, we give you numerous opportunities to demonstrate your personal strengths, skills and abilities in relation to the criteria of Capacity, Achievement, and Relationships. No preparation is required for these exercises. However you may find it beneficial to complete the practise etray exercise as it will help you understand the interface and functionality on the day. We hope that you find the SRD a valuable, rewarding and ultimately enjoyable experience, and use it as an opportunity to find out if we fit your career aspirations and ambitions. Joining Shell means getting more out of your working life than you thought possible. We hope that you enjoy the Pre-SRD Interactive Engagement and SRD. We look forward to meeting you.


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APPENDICES

1. Travel and local information 2. Expenses 3. SRD venue 4. Accommodation 5. Key contacts 6. SRD Practice Exercise 7. After the SRD


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APPENDIX 1: TRAVEL AND LOCAL INFORMATION You are highly encouraged to use public transportation; however, based on your location it may be more convenient to use your personal transportation. If so, please read more information on vehicle safety in our safety

guide. If you need to fly or take the Eurostar to your SRD location, our travel agency Carlson WagonlitTravel (CWT) will book and arrange payment for your flights or train. To arrange travel you must complete an authorisation form. When you have completed all the mandatory fields on the authorisation form, please email it to the CWT email address designated and copy in your scheduling co-ordinator. Note: The date of arrival in the authorisation form is the day of the pre-SRD interactive engagement and briefing; the date of departure will be the evening of the actual SRD.

TRAVEL EXPENSES An expenses claim form is attached. You should complete and send this form together with scanned copies or electronic copies of your receipts to [email protected]. Please read appendix 2 for details.

YOUR DESTINATION

The Attraction Event and the SRD will take place in the Shell – NAM Office: Please see Appendix 3 for directions.

Office address

Shell – NAM office Schepersmaat 2 9405 TA Assen

Hotel address:

The Hotel that we have booked for you is: Van der Valk Hotel Assen Balkenweg 1, 9405 CC Assen.

Please see Appendix 4 for directions.




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IMMIGRATION REQUIREMENTS If you are from a non-EU member country, you should check with your local travel agent for any Visa requirements. DON’T FORGET YOUR PASSPORT OR OTHER IDENTIFICATION When you visit the Shell Offices you will need to be able to identify yourself. It is your own responsibility to ensure that your passport is valid. PERSONAL INSURANCE It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will need to cover the cost of this yourself. If you are from a non-EU country, you should check with your travel agent for any visa requirements. Note: You need to be able to identify yourself to access the Shell Offices.


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SHELL TRAVEL AGENCY Carlson Wagonlit Travel (CWT) Tel: ++31 70 770 7710 Email: [email protected] HOTEL & AIR TRANSPORTATION Shell provides air travel and hotel accommodation facilities for candidates who are not residing in Assen. As the SRD is a one and a half day event, a one-night hotel stay is provided and has been booked in advance on your behalf. To book your Air Tickets: 1. Accomplish the Travel Authorization Form: http://s04.static-shell.com/content/dam/shell-

new/local/corporate/careers/downloads/doc/Travel_Authorization_Form_Grad_The_Hague.docx>

The form can be downloaded at: www.shell.com/global/aboutshell/careers/briefingpack/briefing-pack.html. Please select the correct path/location: Europe >The Netherlands > Travel Authorization form - The Hague 2. Once the form is completed, send to [email protected], copy [email protected], and your Scheduling Co-ordinator's email address. 3. Your travel will be arranged by Carlson Wagonlit Travel and you will receive confirmation email with details from them within 2 working days.

http://s04.static-shell.com/content/dam/shell-new/local/corporate/careers/downloads/doc/Travel_Authorization_Form_Grad_The_Hague.docx

http://s04.static-shell.com/content/dam/shell-new/local/corporate/careers/downloads/doc/Travel_Authorization_Form_Grad_The_Hague.docx

http://www.shell.com/global/aboutshell/careers/briefingpack/briefing-pack.html

mailto:[email protected]



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APPENDIX 2: EXPENSES To claim your travel expenses, you will need to complete Candidate Expense Form and send it to

[email protected] within 60-days after your Interview/SRD/Final Assessment.

Please provide all receipts and proof of purchase to substantiate your claims. Claims not supported by receipts or documents will not be reimbursed. In the event you are unable to scan your receipts, please return the form together with all the original receipts to your Candidate Co-ordinator.

We must have your bank details (including your IBAN number) so that we can reimburse your expenses directly into your bank account. Failure to provide the necessary information will result in payments being delayed.

All your claims must be converted to your base country currency. Please allow 3 to 5 weeks for us to process your claim from the date of receipt of your claim.

If you are driving to The Hague for the interview, you can claim mileage at a rate of € 0.16 per km. Please refer to your Scheduling Co-ordinator to ascertain the maximum round trip rates for reimbursements. WHAT YOU CAN CLAIM: Visa We reimburse the costs of your Visa. Mileage Please consider alternatives to driving to the Shell Offices, public transport is preferred. If you

are travelling by car we will refund your petrol costs at € 0.16 per kilometre. Rail fare Your economy return ticket will be reimbursed. Air fare If you need to fly to the SRD location, our travel agency Carlson Wagonlit Travel (CWT) will

book and arrange payment for your flights. Bus fare Your economy return ticket will be reimbursed. Car parking Please consider alternatives to driving to the Shell Offices, public transport is preferred.

However we will reimburse your car parking tickets to a reasonable amount. Accommodation One night of accommodation before the SRD will be booked for you under your name. Shell

will be invoiced directly for this. If you wish to stay longer, this will be at your own expense. WHAT YOU CANNOT CLAIM: Expenses will only be reimbursed for claims exceeding £5.00 or €5.00. The invitation assumes you are living at the address currently stated on your application form. If this has changed, please contact your Candidate Co-ordinator. In the hotel, you are responsible for paying all incidental charges such as telephone calls or minibar charges. Please settle these when you check out. Taxis will only be covered in exceptional circumstances. First-class fares will not be reimbursed. Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure you make copies of your expenses and keep them until you have been reimbursed. Please note that your Bed & Breakfast and a dinner prior to your Shell recruitment day are included and covered by Shell. In addition to this lunch is served during the Shell recruitment day. All other charges (Food & Beverage) will not be covered. Please fill in the expense claim form as complete as possible, scan and send it together with your receipts to [email protected] within 60 days. Once your expense claim has been received it will take up approximately 5 – 6 weeks before reimbursement.

http://s04.static-shell.com/content/dam/shell/static/careers/downloads/srd-briefing-packs/shell-srd-expenseclaimformnew280812.doc



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CANDIDATE EXPENSE FORM Personal details Last name First name Address Postal code or zip code

City State (if applicable)

Country Email address Telephone number

Interview/SRD/Final Assessment details Date Interview/SRD/Final Assessment

Location Interview/SRD/Final Assessment

Bank details Bank name Bank country Bank account owner name Bank account number Sort code (applicable for UK banks) SWIFT code (applicable for Europe and Malaysian banks)

Bank key (applicable for US banks) Expenses details Note: For mileage, please use the following guidelines: GBP: 0.20 per mile Euro: 0.16 per km MYR: 0.60 per mile USD: 0.50 per mile Expenses description Amount Currency Total Please stipulate the currency in which you would like to be reimbursed


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APPENDIX 3: SRD VENUE The Attraction Event and the SRD will take place in the Shell – NAM Office:

Office address

Shell – NAM office Schepersmaat 2 9405 TA Assen

Upon arrival, please report to the reception and present a valid ID or passport to be allowed entrance into the building. Travelling by car Please inform me if you will come by car, so we can reserve a parking place. Car park charges and mileage against receipt will be reimbursed too.


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Transport from airport to Office by train On arrival at Schiphol Airport you will need to purchase a rail ticket from Schiphol Airport to Assen Train Station. Tickets can be purchased at the yellow ticket machines located in the ‘Schiphol Plaza’, near the entrances to the railway platform. A ticket will cost approximately 25 Euros each way and the journey will take about 2 hours. For exact travel times see the website www.ns.nl (English) and check the ‘snelplanner’. From Train Station Assen you can take a bus, the shuttle service or a taxi to Shell NAM BV. For more information about public transport, please call number: 0900-9292. When travelling from Aberdeen you also have to possibility to travel to Groningen Airport Eelde which is half an hour from the NAM office. A shuttle bus will be waiting outside the terminal to bring you to the NAM office, departure is approximately 16:45 hours.

Shell Shuttle Bus – NS Train Schedule

* This Shuttle Service runs every day for staff that needs to travel from the Office to the Train Station.

Assen Office Morning timetable from Zwolle Morning timetable from Groningen

Train arrives Bus departure from station Train arrives Bus departure from station

07.12 07.16 07.20 07.24

07.34 07.38 07.45 07.49

07.59 08.03 07.58 08.03

08.12 08.16 08.20 08.24

08.34 08.38 08.45 08.49

* It takes approximately 6 minutes by bus to the office

Afternoon timetable to Zwolle Afternoon timetable to Groningen

Bus departure from office Train departs Bus departure from office Train departs

16.35 16.45 16.24 16.34

16.47 16.59 16.47 16.59

17.11 17.21 17.00 17.12

17.35 17.45 17.22 17.34

17.49 17.59 17.49 17.59

18.45 18.59 18.45 18.59

* It takes approximately 6 minutes by bus to the office

Assen – Bus Schedule (Public Transport)

Please note: This public bus service is separate to the Shell Shuttle bus that will be arranged to transport all candidates from the Office to the Hotel and vice versa for the assessment. This schedule

is just for your information in the incident whereupon you would like to find your own way to the Shell NAM Office.

http://www.ns.nl/


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Timetable from Assen NS Station – NAM BV

Office

Bus departure from station Bus arrives at

NAM BV office Bus/Line End destination / Direction

8.20 8.30 22 Zweelo

8.33 8.45 Q-liner 319

Groningen

8.34 8.48 6 Assen

8.46 9.00 8 Assen

9.03 9.15 Q-liner 319

Assen

11.46 12.00 8 Assen

12.20 12.30 22 Zweelo

12.36 12.50 6 Assen

12.50 13.00 22 emmen

* It takes approximately 15 minutes by bus to the office.

Timetable from NAM BV Office – Assen NS Train station

Bus departure from

office (across the street) Bus arrives at Assen

NS Bus/Line End destination / Direction

12.39 12.52 Q-liner 319

Assen

13.06 13.31 6 Assen

* It takes approximately 15 minutes by bus to the office.


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APPENDIX 4: ACCOMMODATION Your hotel accommodation has automatically been booked for you and paid for by Shell, this includes the cost of your breakfast. All incidental charges such as telephone calls will be for your own account. Please settle these upon departure. If you do not wish to stay in the hotel room or wish to cancel your booking prior to the SRD, please notify your Scheduling Coordinator as soon as possible otherwise we will be charged for your non-arrival. It is advisable to bring an alarm clock with you. You should vacate your room before the SRD. HOTEL DIRECTIONS

Route description to Van der Valk Hotel Assen

Balkenweg 1, 9405 CC Assen. Tel: +31(0) 592 – 851515

Public Transport At Assen Centraal station you can order a Train-taxi to get to the hotel (about 10 min. drive). You can also take bus line 16 (direction Drachten/Heerenveen), this bus stops at a 5-minute walk from our hotel (bus stop ‘ANWB Wegenwacht’).

To travel to the Shell NAM office the next day, please be informed that there is a shuttle bus connecting Hotel van der Valk and the office. This shuttle bus runs on week days every twenty minutes in the morning (7h00-9h00) and afternoon (15h30-18h00). Please make use of this shuttle service when running. Tickets for the shuttle can be obtained at the hotel reception. When travelling to the office at any other time, please take a taxi. Do note that the shuttle bus is preferred over a taxi service when in service.

Travelling by car Coming from direction Groningen (A28): Take exit 33 (Assen/Smilde). Turn left at the roundabout and drive straight ahead at the traffic lights. Coming from direction Hoogeveen (A28): Take exit 33 (Assen/Smilde). Turn left at the traffic lights. After 500m, you will find the hotel on your left-hand side. You can park your car for free at the hotel.


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Currency: Euro As you will need to purchase a return rail ticket and return tram tickets on arrival in the Netherlands, we suggest that you bring at least EURO 50 with you. Visa and MasterCard are accepted throughout the Netherlands. Visa We can help by making a visa support letter, therefore we need the following information:

Date of birth Full name (as in passport) Arrival date and departure date City (Airport) you will be travelling from We need a fax number or postal address to fax/ send the visa support letter to when needed

We do reimburse visa costs but not visa related costs such as travel to the embassy.

APPENDIX 5: KEY CONTACTS For any questions you may have leading up to your SRD, please contact your Scheduling Coordinator.

APPENDIX 6: SRD PRACTICE E-TRAY EXERCISE To help you prepare for the SRD we are able to offer you access to a practice “E-tray” exercise for you to take prior to the SRD. Please click on the link below or copy and paste the link into a new browser to start: http://bit.ly/Sc4AIE

http://bit.ly/Sc4AIE


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APPENDIX 7: AFTER THE SRD At the end of the day the assessors will meet to review the extent to which you demonstrated the required Capacity, Achievement and Relationships competencies. This profile is then used to make a decision as to whether you have successfully passed the Shell Recruitment Day. Finally… We hope that you will enjoy the Shell Recruitment Day and we look forward to meeting you.

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