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Sutter Physician Services aims to lead the transformation of health care by providing
technology-enabled services and innovative solutions that address the complex
problems encountered by patients, physicians and health care organizations.
We partner with our clients to achieve their strategic goals by:
Enhancing the patient experience
Advancing clinical integration
Transitioning care from volume to value
Optimizing operations and financial performance.
Sutter Physician Services provides the following services through our Revenue Cycle
Solutions (RCS), Accountable Care Solutions, (ACS) and Patient Access Solutions
(PAC) business units.
Enrollment and Credentialing
Insurance Verification and Authorizations
Insurance BillingInsurance Receivables Management
Insurance Follow-up
Denial Management
Reimbursement Analysis
Patient Receivables ManagementPatient Statements
Patient A/R Follow-up
Patient Bad Debt Processing and Management
Customer Billing Inquiries
Deposit Services
Transaction Processing
Payment Posting
Credit Balance Management and Refund Processing
Document Management (Explanation of Benefits)
Reporting
Revenue Cycle Solutions
A patient-centered and data-driven approach to optimizing revenue cycle operations.
The Revenue Cycle Solutions team provides fee-for-service billing services for physicians
and ambulatory health care facilities. Representing nearly all physician specialties, we have
a track record of low cost and high quality. Our efficient and accurate transaction processing
and outstanding customer/patient satisfaction are the keys to success. RCS services include:
Business Solutions for Medical Groups, IPAs, and Health Care Systems
Patient Access Solutions
Helping connect patients to the care they need, when they need it.
Patient Access Solutions operates a contact center around the clock to improve the patient
experience and increase medical office throughput by providing a convenient, central
point of access for patient registration, appointment scheduling, and clinical and general
patient information.
Clinic AccessPatient Access
Answering Services
Patient Portal Support
Outbound Call Campaigns
Patient Billing Calls
Managed Care AdministrationProvider Credentialing & Enrollment
Eligibility & Benefit Maintenance
Claims Handling, Research and Processing
Medical Management
Recovery Services
Provider Services
Basic Finance/Accounting
Financial Analysis
Encounter Data Reporting and EDI Management
Care Coordination Hospice Nurse Advice
Advanced Illness Management (AIM) Nurse Advice
Readmission Management
Emergency Department Discharge
Telephonic Anticoagulation Management
Disease Management Wellness Coaching
Wellness Coaching
Patient Outreach and Engagement
Analytics Clinical Quality
Clinical Variation Reduction
Custom Analytics
ACO Dashboard
Data & Application ServicesDatabase Design and Development
Data Management
Business Intelligence
Custom Application Development
Accountable Care Solutions
Helping health care organizations provide value-based, outcome-driven care and an
exceptional patient experience.
ACS provides a comprehensive set of solutions focused around superior clinical integration,
care coordination, risk administration, health plan support, and support to Accountable Care
Organization’s and their partners.
To discuss your organization’s accountable care, revenue cycle, or patient access solution options, contact a Sutter Physician Service’s sales representative today.
Phone: (855) 452-7500 Email: [email protected]
Clinical AccessNurse Advice
Prescription Renewal Services
Health Plan Support/ACO ServicesHealth Plan Member Services
Provider Services
Care Coordination Advanced Illness Management (AIM) Nurse Advice
