Spring into summer Training for new exams office staff Qualifications and Curriculum Development Agency is the non-regulatory part of the Qualifications

Spring into summerTraining for new exams office staff

Qualifications and Curriculum Development Agency is the non-regulatory part of the Qualifications and Curriculum Authority. © QCA 2010

Spring into summerWelcome and introduction

QCDA – what we do

QCDA is responsible for developing the curriculum, improving and delivering assessments and reforming qualifications

We support exams officers by:Facilitating good practice via guides, case studies and online tools

32 centre support officers providing 1:1 support to centres

Training events for exams office staff

Induction programme

Support for new exams office staff

Induction Handbook

Training events

CSO support

Email updates

www.qcda.gov.uk/induction

Developed by:

Today’s objectives

To provide you with:Good practice advice and guidance allowing you to deliver summer exams successfully

The chance to meet representatives from key organisations

Contact information to enable you to network

Opportunities to work through common scenarios via activities at your table

Confidence to administer and/or manage exams in your centre

Agenda - morning

Arrival and refreshments

09:30 Welcome and introduction

09:40 Working in the exams office *Activity*

10:15 Exam year and exam cycle

10:30 Before exams *Activity*

11:05 Break

11:25 Before exams, cont. *Activity*

12:00 Running exams – the expected *Activity*

12:40 Running exams – the unexpected

12:50 Lunch

Agenda - afternoon

13:45 Exams – the unexpected, cont. *Activity*

14:55 After exams *Activity*

Comfort break during activity

15:25 After exams, cont.

15:45 Review and evaluation

15:55 What next?

16:00 CLOSE

Spring into summerWorking in the exams office

Spring into summerExam cycle and the academic year

What is the exam cycle?

Entries

Pre - Exams

Exam Day

Results

Planning &Preparation

Exam cycle

Entries

Pre - Exams

Exam Day

ResultsPlanning &Preparation

During this time:

Consult previous year’s end of year / inspector’s report

Meet subject heads

Meet with Special Educational Needs Coordinator (SENCO)

Candidate info. checks

Consider invigilation requirements

Process estimated entry info

Conduct room audit

Key dates calendar

Order modified papers

During this time:

Download base data

Make entries

Apply for access arrangements

Issue statements to candidates

Entries

Pre - Exams

Exam Day

ResultsPlanning &Preparation

Exam cycle

Entries

Pre - Exams

Exam Day

ResultsPlanning &Preparation During this time:

Prepare exam timetable

Resolve clashes

Create seating plans

Recruit, train and update invigilators

Receive and securely store exam materials

Check / action entry warning reports

Exam cycle

Entries

Pre - Exams

Exam Day


Set up exam rooms

Brief and deploy invigilators

Run exams

Use script dispatch process

Exam cycle

Entries

Pre - Exams

Exam Day


Plan for results day

Download results

Prepare centre post-results policy

Distribute results to candidates

Manage post-results interactions with awarding body

Exam cycle

Spring into summer

Spring into summerBefore exams

Timetabling

Create a centre timetableas soon as your entries are made;create it with your MIS system once created it will display a number of features:

non-timetabled components and the number of candidates enteredexam entries for each timetabled component in date order showing the number of candidates entered

Running an MIS clash routine at this stage will highlightwhere there are clashes

Clashes

What are they?

Two or more exams being taken by a candidate which are timetabled at the same time

Refer to JCQ document:

Instructions for Conducting Examinations (ICE)

Clashing exams can be moved

Clashes: Can they be moved…

. . . to a different session?

If the total time for two or more papers in a session exceeds three hours, centres are permitted to conduct exams in earlier or later sessions within the same day

YES

Subject to the maintenance of the security of the exam

. . . to a later day?

If entered for three or more papers timetabled on same day and total time exceeds:

6 hours (GCE)

5½ hours (GCSE)

YES

Subject to the maintenance of the security of the exam

JCQ Confidentiality Declaration for overnight supervision


. . . to an earlier day?

This would endanger the security of the exam

NO


Awarding body transactions

Awarding body entry reports

You will receive:confirmation of entriesentry warning reportsstatements of entry

You will need to check:candidate detailssubjectscertification (cash-in) codesentry errors and problemscorrect entry codes used for legacy and new specifications

Remember late entry fees (use the online key dates calendar and the exam fees estimator)


1 of 2


2 of 2

Receipt of materials

What can I expect to receive? Check


Question papers

Advance materials

Attendance registers

Examiner and moderator address labels

Coursework/controlled assessment mark sheets

Forecast grade forms

Exam stationery

Centre timetable

Modified papers have arrived

Stationery requirements

Security issues

Centre policy for receipt of materials


Receipt of materialsThis is a vital part of the preparation processAll confidential materials must be securely stored at all timesEnsure system in place for receipt and checking of confidential materialJCQ Instructions for conducting examinations

Keeping question papers and other examination materials secure – paragraphs 1.1 to 1.10

Secure storage facilities will be inspected by the JCQ Inspectorate


Question papersEnsure that question papers are placed into secure storage immediately upon arrival

Print a Management Information System (MIS) timetable to check off question papers

Check the questions papers asap and inform the awarding bodies of any irregularities or discrepancies

Don’t forget about late entries and amendments

Consider any external candidates


Advanced materialsSubject-specific

Liaise with subject heads

Read instructions carefully and check and store securely where applicable

Ensure system in place for recording when material taken from or returned to secure storage

Set reminders/alerts for stored material

Distribute to candidates as instructed


Coursework/controlled assessmentDistribute mark sheets and instructions for completion to subject heads

Check deadlines for return

Return mark sheets to awarding body and moderator and keep a centre copy

You will be requested to send the sample to the moderator for postal moderation

Ensure Centre and Candidate Authentication Statements are completed

Keep records


Estimated grade sheets

Distribute forms to subject heads

Check deadlines for return

Return forms to awarding body

Keep records

EntriesAwarding body entry manuals

QCDA good practice online

Applying for access arrangementswww.qcda.go.uk/aao

Online toolshttp://testsandexams.qcda.gov.uk/16392.aspx

For all the above also see autumn presentations at:www.youtube.com/user/qcda

Signpost: before exams

Controlled assessmentJCQ guidance

Today’s pack

Unitised GCSEsJCQ guidance

Today’s Pack

CourseworkJCQ guidance

Awarding body guidance


ActivityBefore exams – Entry Warning Reports

Spring into summerBREAK

ActivityTimetables and clashes

Activity solutionsBefore exams

Spring into summerDuring exams – planned activities

ActivityDuring exams – planned activities

Exam days - essential planning

AimsOffer advice and good practice for the efficient running of external exams

Reduce stress and burden on the EO

Highlight common issues and solutions

Clarify support and resources available

Exam rooms

Question papers

Candidates

Secure storage

ExaminersAwarding bodies

Invigilators

Internal logistics

Scripts

Chairs/desksNotices, regulationsSeating plans Spare calculatorsClocksPens/pencilsFlipchart/pens

Examiner labelsRegisters

Timetables

Exam rooms

Question papers

Candidates

Secure storage ExaminersAwarding bodies

Invigilators

Internal logistics

Scripts



Timetables

Secure storage

Ensure that your secure storage conforms to JCQ regulations (GR p.10 and ICE p.3 )

Have a policy regarding the receipt of material into the centre

Always check any material before going into secure storage

Keep a log of materials that legitimately leave secure storage (MFL, CDs, etc.)

Exam rooms

Question papers

Candidates


Invigilators

Internal logistics

Scripts



Timetables

Internal logistics

Things to do :Prepare the exam room including:

chairs/desks, notices/regulations, seating plans, spare equipment, clocks, flip charts and black pens, etc.

Remember that seating plans are now mandatory (ICE p.13)

Pay great attention to your relationship with the caretaking staff

Exam rooms

Question papers

Candidates


Invigilators

Internal logistics

Scripts



Timetables

Candidates

Never forget that these are your MAIN stakeholdersPrepare general and individual timetables using MIS system, QCDA timetable tool (general regulations p.11 )Liaise with the SENCO to ensure that students know of access arrangements made on their behalfCheck AB material for any CLASHES that may affect individual candidates

Clashes

Involve but do not rely on students when compiling a clash and resolution report

Make sure that candidates and their parents are aware of clash resolution

Ensure that you are aware of JCQ regulations regarding clash resolution

Remember to build clash supervision into your invigilator planning

Access arrangements

Work closely with the SENCO regarding candidate numbers, names and the individual arrangementsEnsure you have enough invigilators to deal with access candidates in line with JCQ regulations and that, if appropriate, they understand their role as a reader, scribe, prompter, etc.Make sure that you have all the evidence to support all access arrangements that you have applied for, including data protection notices, for when the inspector calls

Exam rooms

Question papers

Candidates


Invigilators

Internal logistics

Scripts



Timetables

Invigilation

“Invigilators have a key role in upholding the integrity of the exam process.” (JCQ p.12)

Make sure that you have enough invigilators to cover all exam days, including access arrangements and clash supervision

Ensure they are well trained

“The head of centre MUST make sure that all invigilators are appropriately trained.”

(JCQ p.13)

Invigilation, cont.

Ensure that all invigilators know when they are required and that they have a contact number for you and you for them in case of emergency

You MUST have badges prepared for each invigilator and a centre handbook which includes relevant sections from the ICE book

Prepare exam material that will be required for all exams – seating plans, evacuation procedures, incident sheets, etc.

Invigilation, cont.

Remember to play particular attention to exams that have sole invigilation, including the need for toilet breaks and the ability to summon assistance

Use invigilators to reduce the stress and burden on yourself . . . collect and package scripts, check and clear exam rooms, etc.

Remember to thank your invigilation team and arrange a date for a review meeting at the end of the exam series

Resources

JCQ ICE book and pink book

JCQ General Regulations and Malpractice book

QCDA 3 Step Guide to Invigilation

QCDA Induction handbook

Individual awarding bodies

EOA forum and on-line support

Your Centre Support Officer

YOU and your staff

Summary hints and tips

Do not try to do everything yourself. Trust people to take some responsibilityMake sure that invigilators know what is expected of them and what is notGive yourself enough time for preparation at the beginning and end of each dayGood planning will ensure that while the summer exam series is very busy, it does not have to be very stressful

Spring into summerDuring exams – unplanned activities

Spring into summer

JCQ inspection

JCQ inspection

IntroductionCentre Inspection service covers:

All general qualifications: GCE, GCSE, ELC

Principal Learning

Basic, Functional and Key Skills

Other vocational qualifications offered by AQA, OCR, Edexcel

Operated by AQA in England on behalf of the JCQ awarding bodies

JCQ inspection

TimetableEvery centre visited at least once per year. Visits can take place during:

any exam series – January, Junethe conduct of Modern Foreign Language Speaking Testsat any time when confidential materials are in a centreto sample access arrangements evidence

An inspector will also visit where a centre has had a substantial new build or moved to a different address to check the centre’s secure storage facility

JCQ inspection

RationaleTo maintain the security and integrity of the exams

To ensure compliance with requirements of the JCQ

Instructions for Conducting Examinations

General Regulations for Approved Centres

Access Arrangements, Reasonable Adjustments, and Special Consideration

JCQ inspectionSecurity of exam material

Centres must be able to demonstrate that the appropriate security systems are in place to prevent unauthorised access to the test/exam materials

Arrangements for receipt of all confidential materials

√

Secure storage facilities √

Remaining question paper packets still intact √

Arrangements for collection and despatch of exam scripts

√

JCQ inspection

Other IssuesSuitability of examination accommodation

Arrangement of exam room

Invigilation and supervision

Access arrangements: confirmation of approval, evidence available

DDA compliance – e.g. wheelchair access

Evacuation procedure

Internal appeals procedure

JCQ inspection

Access arrangements visits:As part of the normal centre inspection, when all evidence must be available as part of the inspection

A possible separate visit to inspect the evidence for access arrangements, which will be a more in-depth inspection of specifically requested evidence

JCQ inspection

Access arrangements inspectionsAlways work in collaboration with the SENCO

Check evidence of need against the application

Check the currency of all evidence

Ensure that all required documentation is readily available

JCQ inspectorate

DocumentationFor GCSE and GCE access arrangements approved via AAO:

Downloaded approval form

Supporting evidence of need available – diagnostic reports, statements of SEN, medical report/certificate, etc.

Data protection notice – signed by each candidate

JCQ inspection

Issues identified in 2009 for access arrangement visitsInsufficient evidence in files – test scores but no diagnostic report

Out-of-date test results

Approval based on previous permission

No data protection notice

Problems regarding bi-lingual dictionaries and extra time

Availability of the evidence

JCQ inspection

MFL speaking testsAll confidential materials are subject to the same regulations regarding security

All required notices must be posted inside and outside the examination room

All candidates must be supervised at all times

Recording requirements must be adhered to

JCQ Inspectorate

Remember...

The purpose of inspection is NOT to highlight what an exams officer may be doing wrong but, rather, to help

centres have a smooth-running exams series

Morning review

Spring into summerLUNCH

Activity

Sitting an exam

Script carriage process explainedToday’s pack

Speak to your CSO


ActivityDuring exams – unplanned activities

Spring into summer

Irregularities

What are . . .

Irregularities?

Late arrivals

Emergencies and candidate illness

Malpractice

Candidates arriving late

Who decides?The centre decides:

Whether the candidate takes the exam

Whether the candidate is allowed the full time for the exam to compensate for the late arrival or finishes with the other candidates

The awarding body decides:

Whether to accept the candidate’s work

When is a candidate very late?

Published starting time – 09:00/13:30

Exam lasts 1 hour or longer

Arrives by 09:00/13:30 = on time

Arrives after 10:00/14:30 = very late

Who needs to know?

If the candidate is ‘very late’ – record the details on form JCQ/VLA – one form for each VLA Send each form JCQ/VLA to the awarding body within seven days Send the script in the normal way

What happens next?

One copy of JCQ/VLA will be returned to you showing the awarding body decision

Keep this on file until the closing date for enquires about results (EARs)

What can go wrong in your centre?Centre problems

Fire alarms Power failures Bomb scares

What to do Evacuate – leave the question papers/scripts Supervise the candidates Note the time of the evacuation Allow the full time if possible Submit a report to the awarding body

What can go wrong with your candidate?Candidate problems

Nose bleeds

Fainting

Gastric problems

Epileptic fits

What to do Inform the invigilators of potential problems

If appropriate, change the seating plan

If appropriate, stop the examination and then allow the full time for the examination if possible

Consider the effects on other candidates in the room

Special consideration might be appropriate

What types of malpracticecan occur?Five most common types of malpractice – GCE

Introduction of unauthorised material

Plagiarism – failure to acknowledge sources

Colluding with another candidate

Inappropriate material in coursework or scripts

Copying from another candidate

Report all cases on form JCQ/M1

What types of malpractice can occur?Five most common types of malpractice – GCSE

Introduction of unauthorised material

Disruptive behaviour

Colluding with another candidate

Inappropriate material in coursework or scripts

Plagiarism – failure to acknowledge sources

Report all cases on form JCQ/M1

What are the penalties? Warning Loss of marks

A sectionA componentA unit

DisqualificationA unitOther unitsThe whole qualificationAll qualifications in that series

Candidate debarral

What about mobile phones?

Mobile phone = unauthorised materialTHREE sanctions for FOUR categories of offence

Not in the candidate’s possession but makes a noise

WARNING

In the candidate’s possession but no evidence of use

LOSS OF MARKS

In the candidate’s possession and evidence of use, e.g. texting or answering call

DISQUALIFICATION

How should you deal with a disruptive candidate?Disruptive = malpractice

Identify potential ‘problem’ candidate(s) in advance

Check seating plans

If a problem occurs, stop the examination if appropriate, remove candidate(s) from the exam room as soon as possible

Supervise disruptive candidate(s)

Allow other candidates the full time for the examination if possible

Keep a log of events

Report incident to awarding body – JCQ/M1 form

Usual penalty = disqualification

What about coursework or controlled assessment?Declaration of authenticationFor work to be accepted the declaration must be signed by: The candidate

The teacher responsible for the authentication of the candidate’s work

No signature = mark of zero

Who determines the penalty?

If the problem is discovered before the candidate has signed the declaration of authentication, the centre may take action

But . . . If the declaration has been signed, the awarding body must be notified and will take appropriate action

Deadlines and key documents

Deadlines Very late arrivals – seven days

Irregularities/malpractice – asap

Key Documents JCQ Instructions for conducting examinations

JCQ Suspected malpractice in examinations and assessment

Spring into summerSpecial consideration

What is special consideration?

Definition:Post – examination adjustments to reflect temporary illness, injury or indisposition at the time of the examination”

Key documentJCQ booklet – Access Arrangements, Reasonable Adjustments and Special Consideration, 1 Sept 2009 to 31 August 2010

Special consideration will not necessarily match the estimated grade

Special consideration

Candidates present but disadvantaged

Normally given by applying an allowance of marks to the paper affected

Decision based on the timing, nature and extent of the illness or misfortune

Max. allowance = 5% of total raw mark for component concerned

Present but disadvantaged

Typical examples:Temporary illness or accident/injuryBereavementDomestic crisis

…at the time of assessment.Serious disturbance during an examinationWrong examination paper, defective paper or tapeAccess arrangement, approved by Access Arrangements Online, not given to the candidate

Present but disadvantaged

Tariff systemPage 61 of the ‘pink booklet’ gives examples of the tariff system, e.g.

5% - terminal illness of the candidate or parent

4% - severe disease or major surgery at or near the time of the exam

3% - recently broken limbs or recent domestic crisis

2% - broken limb on the mend, extreme distress on the day of the exam

1% - headache, illness of another candidate in the room

0% - consideration given, but mark allowance not appropriate

Awarding bodies cannot enter into discussion with parents or candidates as to how much special consideration should be applied

Absent for acceptable reasons

Centre decides if candidate is fit to take exam

Where candidate meets criteria adjustments may be made to terminal grade

Centre must be able to substantiate candidate’s absence from timetabled components

Absent for part of exam

Occasionally a candidate is taken ill during an examination and is unable to complete it

Application for special consideration must make it clear the candidate missed part of the exam

In such cases an adjustment to the terminal grade rather than a special consideration tariff will be more appropriate


Evidence to support applicationsApplications where a candidate sat an exam but was disadvantaged should be supported by appropriate and up to date evidence

Medical notes are only needed where candidates are absent and the circumstances can’t be verified by the centre

If a medical note is not forthcoming is there a label from the prescription which can be used or part of a computer prescription sheet? Must have the candidate’s name and the date


Minimum requirements for GCSE exams

Percentage Minimum Requirement

35 For GCSE examinations an exceptional circumstances award exists

However, the candidate must have completed one component, normally coursework

The candidate must show evidence of attainment in each of the missed components, principally mock examination papers produced under exam conditions


Minimum requirements for GCE exams

Percentage Minimum Requirement

Normally 50 AS three unit award:Two units out of three

AS two unit award:One unit worth at least 50% or one externally assessed unit worth 40%

A level four unit award or A level six unit award:50% of the total assessment completed with at least one A2 unit


When are candidates not eligible?Page 58 of the ‘pink booklet’ provides full details, however, candidates will not be eligible where:

Long term illness arises during the course affecting revision time

Domestic inconvenience, such as moving house, taking holidays at the time of the examination

Staff shortages, building work

Joining a course part way through

Making personal arrangements which conflict with their exams

Misreading their examination timetable or misreading the instructions of the question paper


Making applicationsUse Form 10 – JCQ/SC plus appropriate evidence

Where forms are used, they must be submitted within seven days of the last exam in the session for the subject concerned

Letters of explanation may be attached to forms

Applications to AQA submitted online using e-AQA


Lost and damaged coursework/controlled assessmentThe awarding bodies will need to know whether the work was marked or unmarked

The work must have been lost within the centre, actually done by the candidate and monitored whilst in progress

Awarding bodies will require estimated marks for unmarked work

Use Form 15 – JCQ/LCW and follow the instructions on Page 63 of the ‘pink booklet’

For shortfall in coursework/controlled assessment use Form 10 – JCQ/SC

Extreme weather

Wherever possible, exams should be conducted as per the centre’s published timetable

However, if the decision is made to close the school/college, consider the following options:

RE-SIT AT THE NEXT SERIES:

Where a candidate is sitting one or two units and it is not their final exam series

SPECIAL CONSIDERATION:Where a candidate is sitting units in order to complete their qualification(s) – final exam series before progressing to FE or HECandidate must meet the published criteria for special consideration

Special consideration: hints and tips

Refer to the JCQ ‘pink booklet’

Brief your invigilators on how to look out for and to handle emerging situations

Ensure invigilators keep an incident log

Make sure you keep to the deadlines for submitting applications

Don’t make promises to the candidates or their parents that the awarding bodies can’t keep

e.g. “Don’t worry, the awarding body will give you your estimated grade”

Special consideration: hints and tips

Ensure Senior Leadership Team is aware of their responsibilities for making decisions about whether candidates who are unwell should sit their exam(s)

Keep spreadsheet of paper applications for special consideration submitted to awarding bodies

Make sure subject departments retain mock exam scripts in case candidates fall below the minimum 35% threshold for GCSE exams

Spring into summerAfter exams

Spring into summerResults activity

Spring into summer: results activity

What’s in the packet?

Broadsheet of resultsCandidate statement of provisional results

Component marks reportCumulative record of unit results

Cumulative record of module resultsModerators’ reportsResults’ statistics

Awarding body promotional materialPost-results services pack

Spring into summer: results activity

Who wants what?

Year 13 candidateYear 12 candidateYear 11 candidate

Head of centreCurriculum managerHead of departmentHead of years 12/13

Head of year 11Exam officer

Spring into summerResults

(1) Processing

(2) The Post Office visits the Awarding body

(3) Results missing?

(4) Results are taken to national depots then sorted into postcodes to be taken to local depots

(5) Results arrive in local depots

(6) Results missing?

(7) Centres receive results

Process of despatching results

GCE results dates for summer 2010

WHAT? WHEN? WHO?

Download results via EDI and awarding body extranets for GCE, Principal Learning (L3) and Extended Projects

Wednesday 18th August 2010

Download from 00:01 hours

Head of centre

Exams office staff

Teaching staff with permission from Head of centre

Hard copy results from awarding bodies are delivered for GCE, Principal Learning (L3) and Extended Projects

Thursday 19th August 2010

Not to be released until 06:00 hours

All candidates

Educational institutions

Local authorities

GCSEIt’s a bit different this year!WHAT? WHEN? WHO?

Download results via EDI and awarding body extranets for GCSE, Principal Learning (L1 & 2), Functional Skills and Projects

MONDAY 23rd

August 2010

Downloadable from 00:01 hours

Head of centre

Exams office staff

Teaching staff with permission from Head of centre

Results released for GCSE, Principal Learning (L1 & 2), Functional Skills and Projects

TUESDAY 24th August 2010

Not to be released until 06:00 hours

All candidates

Educational institutions

Local authorities

Hard copy results from awarding bodies s are delivered to centres for GCSE, Principal Learning (L1 & 2), Functional Skills and Projects

THURSDAY 26th August 2010

All candidates

Getting ready for GCE 1

Will you be producing composite results from all awarding bodies from your MIS or waiting for individual notices to arrive?

Do you have your MIS provider’s helpdesk number in case of problems?

Prepare results packs for Heads of Departments – e.g. post results fees, forms, instructions and deadlines

Make arrangements with caretakers and centre staff and inform candidates of opening times

Have you worked out how you are going to arrange the room for candidates to pick up their results?

Getting ready for GCE 2

Are you making arrangements to pick up the results packages from your local Post Office depot?

Are teaching staff going to be available to talk to students about the Post Results Services?

Senior staff should be available to deal with queries concerning university places, UCAS and 6th form places.

Do you have a centre policy for identifying candidates when they pick up their results?

Do you know how to request Post Results Services using the awarding body extranets?

Getting ready for GCSE 1

All the items as above but with a notable exception

Will you be producing composite results from your MIS or

waiting for Individual Candidate Statements of provisional

results to arrive from awarding bodies?

Results notices will need to be produced either from MIS systems or downloaded from awarding body extranets

You can’t wait till Thursday for hardcopy results to arrive

http://www.wsha.org/files/82/Stop%20sign%20-%20no%20shadow.png

Diploma

Diploma results day depends on the level of the components being studied

Missing component results – component awarding body

Missing Diploma award – Diploma awarding body or Diploma aggregation service

Problems with EDI or internal systems: Software provider websites or helpdesks

UCAS www.ucas.com

Missing resultsAwarding body helpdesks or extranets

Post results servicesAwarding body websiteswww.jcq.org.ukAwarding body extranet sites to make requests

Signpost: results day

Spring into summerWhat next?

What next?

Review and evaluate – important because:Identify good practiceIdentify areas for improvementCommunicate information about the exams office to senior leaders and others in centreTrack progressContribute to your professional development

What next?

Exam review generator:Version 2 now availableQuestions prompt report on recent exams activities

Ranges from how many entries to effectiveness of invigilators

Produces professional looking word documentGraphs and tables of your informationAllows you to compare year-on-year statistics

What next?

Exam review generator:

www.qcda.gov.uk/erg

What next?Additional support

QCDACentre Support Officer

Actions for autumn

Awarding bodies

JCQ

Other exams officers

eoa

Today’s objectives

To provide you with:

Good practice advice and guidance allowing you to deliver summer exams successfullyThe chance to meet representatives from key organisations

Contact information and enable you to network Opportunities to work through common scenarios via activities at your table

Confidence to administer and/or manage exams in your centre

Spring into summer

Evaluation forms

Presenters and facilitators

Spring into summerTraining for new exams office staff

Qualifications and Curriculum Development Agency is the non-regulatory part of the Qualifications and Curriculum Authority. © QCA 2010