4
A cloud based booking system for all Fitness, Leisure and Sports facilities January 2012 www.sports-booker.com

Sports Booker Brochure

Embed Size (px)

DESCRIPTION

Sports Booker Brochure

Citation preview

Page 1: Sports Booker Brochure

A cloud based booking system for all Fitness, Leisure

and Sports facilities

January 2012

www.sports-booker.com

Page 2: Sports Booker Brochure

www.sports-booker.com2

AN EASY ONLINEBOOKING & MANAGEMENT SYSTEM FOR YOUR BUSINESSIt makes booking sessions and managing payments easy!

Sports Booker is the online booking system for managing your sports or leisure facility bookings.Lose the paper diary and let your member & guests book AND pay 24/7!

With a low monthly subscription, and the facility to sell advertising space, it lets you move from paper-based solutions cost effectively.

All you need is access to the internet, a PC, smart phone or even iPad. We can configure your site remotely and train you personally online within a day.

Our products service over 15,000 online user-bookings daily in the leisure industry,

CurrentlyManaging over

150,000USERS

Page 3: Sports Booker Brochure

www.sports-booker.com3

Sports Booker Key Features and BenefitsKEY FEATURES• Low cost monthly subscription,no minimum contract period

• On-line booking from computer or smart phone

• Reliable 24/7 service available anytime

• Easy membership management

• Easy billing and financial administration

• Fast booking for Reception and customer

• Allow customers to book and pay as guest with no validation

• Easy Group, Court, Area and equipment booking

• Unlimited Activities and Areas with Mouse -over details

• Add notes to each booking

• View detailed notes on each activity

• Produce attendance lists & email/text non attendees

• View day and week at a glance

• Generate stand-by list and auto email customers

• Set up to 8 membership levels

• Set limit to bookings made in a given period by user type

• Set peak and off-peak pricing levels and offer bulk buy discounts

• Print instructors calendars

• Reception defined booking period – set time ahead members can book

• Set multi book sequential pricing, e.g. 1hr £10 or 2hrs £19

• client booking posted to their facebook account

• send appointment file to drag and drop into outlook diary

• Set cancellation & refund policy and automate process

• Set new member self registration

• Mandatory acceptance of club rules

• Optional auto disabling of lapsed members

• Automated personalised membership renewal reminders

• Members can renew and pay membership on-line

• Set credit limits for each member

• Auto SmS and email messaging of booking reminders

• SmS message latest offers & generate income from marketing

KEY BENEFITS• A system tailored to your unique requirements

• One-off configuration and training fee, then a fixed low monthly charge – no other fees

• This means free software, free hosting, free updates and free support

• No minimum contractual period

• Reduce incidence of no-shows with reminder facility and on-line availability

• Ability to automatically incentivise members/customers

• Free the queues and time taken up at reception

• For reception the system has a “one click” fast book process

• Customers can view availability and make a booking if you are not available

• Extensive reporting and downloads as csv files

Sports Booker DemonstrationYou can explore Sports Booker by Registering at the following web address. If you enter your own email address and mobile phone number you can see how some of these features work.

The website used for the demonstration is:

www.gym2.demo.sports-booker.com

Page 4: Sports Booker Brochure

www.sports-booker.com4

Key Benefits for Your BusinessSports Booker BenefitsA good booking system and set of procedures are some of the most difficult elements to get right for customers, however, the system and procedures are important in providing excellent service and to bring the whole operation together to give customers confidence in your product.

The benefits of Sports Booker include:

A significant increase in income One leisure operator estimates “ we hope to increase revenues by more than £10,000 during 2012 through improved bookings and cancellations management as our activities will always be accessible online to our customers”.

A significant reduction in costs and customer dissatisfaction. A paper system involves man power and potential human error e.g. overbooking, wrong times, not booking people in.

A significant reduction in Customer (and Staff) Frustration. Customers may have to wait several minutes or more on the phone to make a booking, or they may have to drive to the Gym or Health club only to find the court, class or session is fully booked.

Sports Booker helps increase sales by giving customers the opportunity to view your activities in “real-time” and book when they want from a pc or smart phone at home, work or on the move. It will help to reduce customer complaints, by reducing waiting time to book on site and on the phone.

Sports Booker can dramatically reduce staff input – during busy times a full time person may be dedicated to taking bookings whereas a computer in the booking area/ coffee shop where guests can book themselves in relieves this pressure. Alternatively they can do it from their own computer or smart phone.

Sports Booker is a low cost, easy to use system that can help you eliminate many of your booking, management and administration issues. It can improve profitability and give the customer more flexibility and confidence in your service.

We want to ensure that our business customers have confidence and are delighted with the product and for this reason the monthly licence fee is:

1. Fixed at the buy-in price for as long as they use the product

2. Includes lifetime support (we do not add in service or support charges at any point in the future)

3. Includes lifetime updates, so the product is effectively guaranteed future proof.

4. Free hosting

Configuration And Training;A process of configuring and testing the software for each location, so that it fits each business and its specific requirements.

Up to two training sessions to ensure the key administrator and other users are fully familiar with the system and can get most out of it.

ContactRichard Drinkwater on [email protected] or phone on 07717415720 to set up your installation.