Spiceworks Voice of It Windows Xp End Life 2013

8/10/2019 Spiceworks Voice of It Windows Xp End Life 2013

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De p res sion

Acc ep tanc e

D e n i a l

An g e r

Barg a in in g

Getting Over Your XPWindows XP end-of-life and why

breaking up is hard to do.

December 2013

Free IT reports on todays hottest tech topics and trends.

Sponsore


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TABLE OF CO NTENTS

01 SO... HOW BADIS IT?

02 ITS NOT YOU,ITS XP

03 EXODUS OS

04 HOLDING OUT TH E B IT TER E

05 TH E TAK EAWADETAILS ON TH E D ATA

PAGE 06

PAGE 10

PAGE 16

PAGE18

PAGE 20


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Getting Over Y

Denial

Anger

Bargaining

Depression

Acceptance

Spiceworks VoIT Report: December 2013

As XPs end-of-life draws near,here are some tips and trends for

making the migration withoutthings getting messy!

INTRODUCTION

The coming end-of-life for XP couldbecome a source of heartache for some ITshops. Never fear having a solid plan willhelp ease the turmoil. Were covering thehows and whys of making the upgrade andchallenges youll face getting the wholething switched over. Consider this yourhandy guide to overcoming the jilted loveonly an IT pro and their OS can know.


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01SO HOWBAD IS IT?

In 2001, Windows XP was the new OS intown that IT pros wanted to get to know.Initially attracted to XPs good looks, theysoon fell in love with this reliable compan-ion. But like everything under the sun, itstime has come. The honeymoon feels likeyesterday, but the relationship (as all goodthings do) must come to an end. On April8th, 2014, Microsoft will turn out the lightson the old OS.

So on a scale of nonchalant to all-outpanic, just how terried should you be ofthe coming OS collapse? Nothing (much)to worry about. Weve got the data toshow you just where everybody is (andisnt) on the road to upgrading, so youcan see where your organization stands.

The obvious question: Why ditch goodol XP if it still works just ne? Simple: Itwont work ne for much longer.

The reason? Microsof t will soon stopreleasing security patches for WindowsXP, exposing stadium-sized gaps in secu-rity on machines still on the OS. This anda slew of other threats are going to reartheir ugly heads in the EOL era, but thistime no cavalry is coming in the form of

life-saving updates from Microsoft. Thatsthe real bottom line here: Its cold outthere in unsupported-land.

Look Ma, No Har

A p r i l

8X P

B B Q


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Getting Over YSpiceworks VoIT Report: December 2013

April

8

On top of that, peripheral and devicevendors will pull their support for XP, raisingthe possibility of a million different littleheadaches caused by obscure compatibilitydemons. And there are denitely securityrisks to be had there, too.

Add up all those vulnerabilities andthey come to more than just the threatsthemselves they also risk legal action.According to the General Services Admin-istration (GSA), 46 U.S. states have dataprivacy laws that enforce some measureof non-compliance penalty, and a databreach traced back to an XP system couldeasily fail the whole due diligence thing.

So weve established that you and XPshould see other OSes, but how prevalent isit still in the IT community? By now, isnt XP amember of the AARP?

Not really. Seventy-six percent ofrespondents in a recent Spiceworks surveysaid that they still support XP. Of those,97% support XP desktops and 68% sup-port XP laptops, suggesting that XP is stillcommon in the IT wilds. And even with thepressure to switch due to XP EOL, 44% ofrespondents with XP desktops and 42% ofrespondents with XP laptops are runningit on more than a quarter of the machinesin their company an astounding numberconsidering the operational cliff thosemachines are facing.

All of this represents a particularchallenge for IT pros who are alreadycrunched for time and money, makingupgrades a signicant challenge. All in all,XP still represents a sizable slice of market and an obstacle for any IT pro contem-plating migration.

76 %

97 %68 %

Desktops Laptops

IT PROS WHO CURRENTLY SUPPORT WINDOWS XP

PERCENT OF THOSE IT PROS RUNNING WINDOWS XP ON:

PERCENT OF TOTAL NETWORK DEVICES RUNNING WINDOWS XP

0

5

10

15

20

25

Less than 5% 6%-10% 11%-15% 16%-25% 26%-50% 51%-75% 76%-99% 100% D

Laptop ComputeDesktop Compu

24%21%

11%

13%12%

13%

8%7%

13%14%

18%17%

11%

9%

4%3%

P e r c e n t o

f R

e s p o n

d e n t s

Percent of Total Network Devices Running Windows XP


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Getting Over YouSpiceworks VoIT Report: December 2013

02ITS NOT YOU,ITS XP

As general trends in the IT communityand some very persuasive, previouslycited data shows, were just not right foreach other (isnt that always the way?).But who will take XPs place? I just dontknow if this wounded heart can eversettle down with an OS again unlessits Windows 7.

Survey results show that 49% ofrespondents plan to upgrade some oftheir XP computers to Windows 7 and48% plan to replace with new Windows7 computers.

X PBBQ Flav or

IT PRO PLANS FOR DEVICES WITH WINDOWS XP

0 10 20 30 40 50

Upgrade to Windows 7

Upgrade to Windows 8

Upgrade to Windows 8.1

Leave some systems alone

Decommission and buy new Windows 7

Decommission and buy new Windows 8

Decommission and buy new Windows 8.1

Upgrade Leave some sys tems alone Decommiss ion and buy new

49%

4%

5%

36%

48%

5%

9%

(Respondents were able to select multiple opti ons).


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Spiceworks VoIT Report: December 2013 Getting Over Y

TOP CHALLENGES IT PROS ANTICIPATE DURING XP MIGRATION

0 10 20 30 40 50

Lack of time 47%

Lack of resources 36%

Compatibility with current software 33%

User training 28%

Downtime 27%

Compatibility with business-critical apps 27%

We dont anticipate challenges13%

Nearly half of respondents worry

about the theyll face

during the XP migration.

There will also be c hallenges ahea d (no surpr ise there). A strong majority (87%)of IT pros anticipate hitting a few snags along the way. While some anticipateinternal bandwidth challenges, stating theyre concerned with lack of timeand resources available, others feel a seamless transition may be out of reach they se e hurdles around maintaining compatibility with current software,hardware and business-critical apps.


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03EXODUS OS

So wheres the IT world in the midst of all this upgrade talk? Just how far arethey along the golden path? Well give it to you straight. The good news: A largeportion of the XP-afflicted community has already started the upgrade process,with 68% of respondents in full upgrade swing and 59% of those purchasingnew hardware already starting the purchase process.

MANAGING THE MIGRATION FROM WINDOWS XP

TIMING FOR XP MIGRATION

All this data begs the question: Whyhavent folks already migrated to avoid thehassle? Whats the sticking point? Is there,say, one overarching reason for why theseIT pros havent already made their XP migra-tions a reality? Why, yes! And its calledgood ol money.

Over half of those upgrading havent doneso because of cost, with time listed as the nextmost common reason for lollygagging. Thebreakdown is no surprise, especially consider-ing how tight IT budgets can be. But if budgetis an issue now, itll only get worse with XPEOLs legion of new nancial headaches.

REASONS FOR DELAYING UPGRADES OR DECOMMISSIONING

We've already started theupgrade/purchase process

Companies planning to upgrade computer softwareCompanies planning to purchase new computers

In Nov/Dec2013

After Microsoftno longer

supports XP

Dont know

68%

0

10

20

30

40

50

60

70

80

In Jan/Feb/Mar2014

59%

6% 5%

13%18%

5% 7% 8%

11%

12%

23%

30%

Not at all condent

Not very condent

Extremely condent

21%

Somewhat condent

14%

Very condent

As for condence in this plan, slightly more than half (53%) state theyre very toextremely condent that their XP computers will be migrated by April 8, 2014, while26% state theyre not very to not at all condent that theyll make their deadlines.

Budgetlimitations

55 % 39 % 31 % 30 % 30 %

Lack of time Lack of resources Compatibilitywith current

software

Compatibilitywith current

business-critical apps


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X P

04HOLDING OUT TIL THE BITTER END

A rather large chunk of IT pros arestaying put, with no plans to do muchof anything as XP EOL draws nigh. Infact, a full 36% of respondents say thattheyll keep some of their XP comput-ers as-is, Microsofts plans to stop

supporting their cherished OS bedamned. Of this group, 61% are (right-fully) concerned about security and46% are (again, totally on point here)concerned about incompatibilitywith future software congurations.

Getting Over You

So are these concerns warranted? Thedata from our survey paints the picturethat theres a whole host of reasons to up-

grade, though there are always exceptions.Without a pricey Custom Support Agree-ment (CSA) with Microsoft you wont havesecurity patches to protect you from onlinethreats, meaning that if youre connectedto the Internet, youre vulnerable.

But if youre running software that oper-ates on an XP machine that never touchesthe Internet, then you might not need to

upgrade. Or maybe youre running discon-tinued legacy software so insanely outdatedthat it wont run on modern hardware. Bothcases merit an honest cost-benet analysisfor any substantial switch. But be warned, allye who do not upgrade here: No hope of anyhelp lies beyond April 8th, 2014!

IT PRO CONCERNS WITH MANAGING AN UNSUPPORTED PLATFORM

Security

61%

46%

33%

31%

29%

24%

4%

19%

0 10 20 30 40 50 60 7

Incompatibility with new or existing software

Incompatibility with new or existing hardware

Slow performance

Lack of support for business-critical apps

Compliance risks

Other

We dont have concerns

(Responses from those planning to leave some Windows XP devices alone).


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The contents in this report are a result of primary research performed by Spiceworks. Unless otherwise noted, the entire contents distributedas part of this report are copyrighted by Spiceworks. As such any information made available by any means in this report may not be copied,reproduced, duplicated, published, displayed, transmitted, distributed, given, sold, t raded, resold, marketed, offered for sale, modied tocreate derivative works or otherwise exploited for valuable consideration without prior written consent by Spiceworks. For more informationvisit www.spiceworks.com/voice-of-it/terms .

This report contains information of fact relating to parties other than Spiceworks. Although the information have been obtained from, andare based on sources that Spiceworks believes to be reliable, Spiceworks does not guarantee the accuracy, and any such information might beincomplete or condensed. Any estimates included in this report constitute Spiceworksjudgment as of the date of compilation, and are subjectto change without notice. This report is for information purposes only. All responsibility for any interpretations or actions based onthe information or commentary contained within this report lie solely with t he recipient. All rights reserved. 2013.

About Spiceworks Voice of IT

The Spiceworks Voice of IT market insights program publishes stats, trends and opinions collected from small andmedium business technology professionals that are among the more than 4 million users of Spiceworks. Survey panelistsopt-in to answer questions on technology trends important to them. To nd out more about our research capabilities,email [email protected] .

About Spiceworks

Spiceworks , is the vertical network for IT that more than 4 million IT professionals use to connect with one another andover 2,700 technology brands. The company simplies how IT professionals discover, buy and manage more than $500billion in technology products and services each year. Headquartered in Austin, Texas, Spiceworks is backed by AdamsStreet Partners, Tenaya Capital, Institutional Venture Partners (IVP), Shasta Ventures and Austin Ventures. For moreinformation visit http://www.spiceworks.com.

For more information visit: For other Spiceworks Voice of IT reports visit:http://www.spiceworks.com/ http://www.spiceworks.com/marketing/resources/

Voice of IT

This report was sponsored by CDW.CDW is a leading provider of integrated information techn ology solutions in the U.S.and Canada. We help our customer base of more than 250,000 small, medium andlarge business, government, education and healthcare custom ers by delivering critical

solutions to their in creasingly complex IT needs. A Fortune 500 company, CDW wasfounded in 1984 and employs approximately 6,900 coworkers. In 2012, t he companygenerated net sales of $10.1 billion.

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Spiceworks Voice of It Windows Xp End Life 2013