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SNCF GROUP ETHICAL · PDF fileSCOpE Of ThE EThiCAl ChARTER 8 OUR EThiCAl vAlUES 10 ThE ThREE kEYS TO EThiCAl CONdUCT 22 AN ESSENTiAl pREREqUiSiTE 26 ElEvEN pRiNCiplES Of EThiCAl CONdUCT

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Text of SNCF GROUP ETHICAL · PDF fileSCOpE Of ThE EThiCAl ChARTER 8 OUR EThiCAl vAlUES 10 ThE ThREE...

  • SN CF

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    SNCF GROUP ETHICAL CHARTER

  • SNCF GROUP

    ETHICAL CHARTER

  • CONTENTS

    SUMMARY 4

    SCOpE Of ThE EThiCAl ChARTER 8

    OUR EThiCAl vAlUES 10

    ThE ThREE kEYS TO EThiCAl CONdUCT 22

    AN ESSENTiAl pREREqUiSiTE 26

    ElEvEN pRiNCiplES Of EThiCAl CONdUCT 28

    EThiCS STAkEhOldERS 78

    USEfUl liNkS 86

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  • — to reaffirm and reinforce our ethical commitments, a key factor in the success

    SUMMARY The creation of the Public Railway Group gives us the opportunity to reaffirm and reinforce our ethical commitments, a key factor in the success of our operations and to achieve our ambitions, which are for SNCf Mobilités [transport of passengers and goods] to be the model for multimodal transport in france and abroad, and for SNCf Réseau [network] to combine industrial excellence and economic performance, under the umbrella of the SNCf EpiC1.

    Within this new legal framework, and in view of the major challenges facing SNCf and its subsidiaries – speeding up the modernization of the rail network, constantly improving safety, devising mobility solutions for the future, supporting digital changes and international development, it is essential, in terms of motivating the whole workforce, that the management and the employees of the group share common ethical values, and that they abide by the same rules of conduct.

    1 Translator’s note: EpiC stands for Établissement public industriel et Commercial and refers to a public-service enterprise with a commercial and/or industrial remit which is owned by the french state. The term “public enterprise” is used hereafter.

    This need is all the more imperative since the SNCf group, like other large groups, is facing increasing risks and ever more stringent legislation, with very severe penalties for any breaches. All our employees must know and understand this, and make a conscious decision to integrate the ethical dimension into their duties at work.

    These are the reasons why this SNCf Group Ethical Charter was presented to the Boards of directors of SNCf Mobilités and SNCf Réseau, and approved by the Supervisory Board of SNCf EpiC.

    4 5

  • — concerning all the group’s employees.

    This Code of Ethics, which replaces the 2011 SNCF Group Ethics Guide, is designed to: �highlight�the�five�ethical�values�chosen�by�the�group’s�employees� following a survey carried out among a broad cross-section of them, namely Integrity, Responsibility, Respect for the individual, Trust and Courage. outline a series of eleven principles of professional conduct, the first�ten�concerning�all�the�group’s�employees�and�the�eleventh� specifically�for��employees�of�the�Public�Rail�Group�and�its� subsidiaries with a direct public service remit.

    SUMMARY

    These principles explain what we must do (obligations) and what we must not do (prohibitions) and they deal with: protecting the group’s human capital, preventing�and�fighting�corruption, combating fraud, complying with competition law, conflicts�of�interest, protecting�confidential�information�and�personal�data, managing SNCf funds and assets with integrity, reducing our environmental footprint, our obligations as a socially responsible and accountable group, the ethical standards of our suppliers, service providers and partners, the�specific�duties�associated�with�carrying�out�a�public�service�

    (secularism, equal treatment, fair dealing and discretion).

    Most of these principles are illustrated by practical examples.

    The role of the Ethics department is to explain the contents of the Charter and support managers and employees in putting its values and principles into practice.

    Monique SASSIER Chair of the Group Ethics

    Committee

    Jean-Luc DUFOURNAUD head of the Ethics

    department

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  • — some of the principles it sets out will be covered in specific guides.

    SCOpE Of ThE EThiCAl ChARTER

    ThE EThiCAl ChARTER, signed by the Chairman and deputy Chairman of the Board of directors of SNCf, concerns the entire workforce of SNCf Group, that is the managers and staff of the three public institutions making up the public Rail Group and those employed by its subsidiaries, whatever their level of responsibility and their status. This�field�of�application�is�referred�to in the Charter as " SNCF Group ". The Charter, which is also the core ethical reference source for relations with our stakeholders, does not claim to be exhaustive. for this reason, some of the�principles�it�sets�out�will�be�covered�in�specific� guides.

    furthermore, subsidiary companies may complement the Charter with their own ethical codes or guidelines, particularly with regard�to�specific�activities�that�they�perform� internationally, provided that they ensure these documents are consistent with the Charter.

    The Ethical Charter is available on the SNCf Group corporate website.

    it has been translated into English. The french version will constitute the reference document for employees working in france and in french-speaking countries, while the English translation will be the reference version in other countries.

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  • iNTEGRiTY

    RESpONSiBiliTY

    RESpECT fOR ThE iNdividUAl

    TRUST

    COURAGE

    OUR EThiCAl vAlUES

    OUR fivE EThiCAl vAlUES express the way we want to work within the company and with all our stakeholders: customers, suppliers, partners, non-governmental organisations and community associations.

    They are designed to be shared by all SNCf Group employees, who must all be conversant with them. They must be publicly promoted at every available opportunity and must instinctively dictate the way we behave when the response to any given situation is not provided in the Charter.

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  • OUR EThiCAl vAlUES

    iNTEGRiTY means being honest with ourselves and with others, being impartial and not acting in our own interest to the detriment of the common interest.

    Acting with integrity also means the total exclusion from our behaviour of any kind of fraud, corruption,�favouritism�or�peddling�of�influence.

    — being honest with ourselves and with others

    iNTEGRiTY

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  • — Acting in a responsible way means accepting the consequences of one’s actions: anticipating and controlling them, and answering for them.

    SNCF�Group�fully�assumes�its�high-profile�corporate� social and environmental RESpONSABiliTY in particular for the safety of its customers and employees, for job satisfaction and well-being in the workplace, and for regional planning and development.

    Acting in a responsible way means accepting the consequences of one’s actions: anticipating and controlling them, and answering for them.

    To this end it is essential to foster a culture of dialogue, education and awareness with those whom our decisions may affect, notably our colleagues, customers, suppliers and corporate partners.

    RESpONSABiliTY

    OUR EThiCAl vAlUES

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  • — making sure their working conditions are good, and ensuring their safety and dignity.

    OUR EThiCAl vAlUES

    RESpECTiNG pEOplE means making sure their working conditions are good, and ensuring their safety and dignity. it also includes having a caring and considerate attitude, being attentive to fellow workers, suppliers, partners and customers. The climate must be one of mutual respect, in which every individual feels accepted and does not encounter discrimination. The Group will be all the richer for its diversity.

    RESpECT fOR ThE iNdividUAl

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  • — is built through genuine, honest professional relations.

    TRUST is built through genuine, honest professional relations. Acting in good faith and honouring our commitments helps to establish and maintain the trust of our colleagues and stakeholders (customers, service providers, suppliers, local and regional authorities, public institutions, etc.).

    TRUST

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    OUR EThiCAl vAlUES

  • — we need courage to face up to difficulties

    COURAGE in management and in our work, the courage to deal with dysfunction, to put forward proposals and make the correct decisions: we need courage to face up to�difficulties�and�take�the�right�action,�not�over-hastily� but with determination, strength of character and a sense of fairness, even if this is not the easiest way.

    COURAGE

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    OUR EThiCAl vAlUES

  • — The Ethics department provides an advice and support service

    ThE ThREE kEYS TO EThiCAl CONdUCT : ThINk ANy pRObLEM ThROUGh, SEEk ADvICE, RAISE ThE ALARM Thinking problems through :

    Any employees who have doubts or are faced with ethical dilemmas concerning any action or decision they have to take,�and�who�do�not�find�answers�in�the�Ethical�Charter� should�first�of�all�apply�the�“Golden�Rule”�which�is�to�ask� themselves, and then answer, the following four questions: does my action or decision comply with the law? does my a

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