SMSF Audit & Compliance Services - BPO Connect · SMSF Audit & Compliance Services A dedicated team to manage the entire end-to-end self-managed superannuation fund process

SMSFAudit &

ComplianceServices

A dedicated team to manage the entire end-to-end self-managed superannuation fund process

Overview

Establishment

Compliance

Audit

About Us

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Contents

www.bpoconnect.com.au |


Finding SMSF Compliance, Audit or Lodgment a Hassle?

Pressures Accountants Face

Cost of delivery is high, including the time it takes for you to tick the boxesHighly competitive SMSF marketFewer auditors

We are a leading Australian provider of back office finance and accounting to mid-tier accounting firms because we produce efficient quality results. We handle everything from setting up a new SMSF to winding down an old one.

We are a dedicated team that manages the entire end-to-end self managed superannuation fund process. Our dedicated team can work with you to provide a better, cost-effective service.

BPO Connect has experience in a wide range of superannuation services as well as market segments. This allows us to provide a complete tailored solution dependent upon your current requirements, including establishment, compliance obligations, financial statements, tax returns and audits.

Partner with BPO Connect for Peace-of-Mind


BPO Connect is Australian owned and operated, with more than 10 years of experience in back office processing with support teams in Australia, Sri Lanka, Vietnam and China, supervised by qualified Australian managers & directors.

Our specialised team of SMSF professional accountants work solely on SMSFs and have 5-10 years of experience working on SMSFs.

We service accounting firms across Australia, who trust us to do the administration, audit and compliance for thousands of SMSFs.

Let us partner with you to develop a systemic and customised SMSF process to take the hard work off your hands.

We Guarantee

Efficient Turnaround TimesLow-Cost Pricing StructureQuality Review


Our Approach to SMSF Services

We’re trusted by multiple mid-tier accounting firms—they trust us to deal directly with their clients. If they trust us…you will too!

It’s about Quality and Quick Turnaround…We’ve adopted national practices enabling fast turnaround times, representing industry best practices.

Our SMSF team is set apart by the breadth and depth of their practical expertise.

It’s about Trust…You maintain ownership of your client. We are your extended back office support. We are flexible with client engagement as the decision is up to you.

Some accountants prefer us to work directly with their clients. Either way, we honour your relationship with your client.

Overview of Our SMSF Services

All Services Include:

Dedicated Australian SMSF client manager as point of contactOverseas team with minimum five years of SMSF experience Option to white label our servicesObligation-free trial of the process


Our combination of competency, independence and SMSF specialisation makes us unique in the industry.

SMSF-Related Software We Use


Establishment / Setting Up a SMSF

Setting up an SMSF is about more than taking steps to get it started. We can establish a superannuation fund to suit your clients’ requirements:

Individual Trustees2 Members3 Members4 Members

Corporate TrusteesCompany registration

All Packages Include:Creating of SMSF Trust deedsABN and TFN Application for SMSFBank Account Application for SMSFRollover of Funds to SMSF Bank Account

Set up and Administration Services Include:

Set up new /existing fund details in reporting softwareDaily processing, monthly and year-end modelsCustomised checklists, work instructions for processing dataPreparation of income tax returnsCustomised electronic work papers


Financial Compliance We’ve built an enviable reputation and developed vast experience in providing compliance services to the SMSF industry for many years.

We regularly liaise with professional associations, industry experts and the Regulators to ensure we are at the forefront of current compliance issues.

We can help your fund resolve compliance issues to ensure successful outcomes, by:

Assisting you and your clients to understand the rules so you are not exposed to unnecessary riskNegotiating with the ATO on your behalfAssisting with ATO audits and rectification of breachesResolving complex compliance issues

Financial and Compliance Services Include:

Customised reporting, including schedulesExtraction of investment details from registry website for audit work papersPreparation of linked work papers for audit Compliance review and financial audit through independent onshore partner

Complete EOFY Taxation and Audit Includes:

Preparation of tax reconciliation statementPreparation of annual financial accounting & taxationComplete analysis of contributions and pensionsCompletion of independent annual auditRecording of tax components from investment incomePreparation of trustee representation letterCompletion of the SMSF tax return form

If you are the registered tax agent you’ll need to sign the declaration & lodge through your tax portal.


Focus on service rather than compliance. BPO Connect is your ‘white-labelled’ back office solution.

We offer a fixed fee for any sized fund and complexity.

If you are not a registered tax agent, we will act as the tax agent for you.

Our SMSF EOFY taxation and audit service fee is invoiced to you, allowing you to charge your clients whatever fee you wish.

SMSF Taxation & Audit

AccessProvision of Information

Resolution Review

Clients grant usaccess to their software or send us SMSF files to work with.

Proven Four-Step SMSF Compliance Process

What We Do


We raiseunresolved queries based on the information provided to us.

We resolve queries based on your answers and prepare an electronic work paper file.

We complete both an off and onshore review before sending through the file for your approval.


Quality SMSF Audits

Unlike other outsource providers, we have a proven quality track-record. We are flexible to meet your client demands and control costs without the excessive overheads experienced in larger firms. We come to you if required and we keep our promises. All of the work is reviewed in Australia by SMSF specialists to ensure accuracy.

You must appoint an independent auditor to review your clients’ SMSFs. It’s the law. We are SMSF auditors registered with ASIC, who can act as your independent auditor, if required.

For accounting or legal practitioners, you can be assured that self managed superannuation funds are our only focus.

We have experience auditing thousands of SMSFs for multiple mid-tier accounting firms.

Our expertise in dealing with the regulators and within the superannuation and accounting community means you can be confident that the audit will be conducted at the highest standard.

IT Infrastructure,

Securityand Quality Assurance

Our processes adhere to global industry standards

Our global infrastructure spans operational offices located in Sri Lanka, India and Australia.

All financial and accounting data on our systems stays in Australia. Data is stored on a terminal server in a secure data centre based in Sydney, Australia with backup servers in Melbourne and Canberra.

We store data on multiple Australian servers as a fail-safe mechanism.

Global IT Infrastructure


Our terminal server uses the same security as banking-related software, and all client data remains on Australian servers.

Overseas offices access our Sydney server online, which we use to access your server.

Our servers sync with other Australian servers as backup.

Sydney Server Your Server

Melbourne & Canberra Servers

Overseas Offices

Any data transferred by you goes to our Australian server.

• Biometric user authentication

• CCTV cameras installed

• We use dumb terminals to access server/cloud applications to perform & save work. USB/CD drives not present or disabled

• All employees required to sign Confidentiality Agreement before they commence work

Physical Access Controls

• Password change enforced on local and hosted applications on a periodic basis

• No access to change system configurations and install/change applications

• Mobile phones not permitted in operating centre

• Printing requires manager approval

Logical Access Controls

• Firewalls installed at the network gateway

• Antivirus updated and scanned on a daily basis

• All client software and data are cloud based / hosted in secure commercial third party data centers in Sydney

• Most data transferred between you and the service is encrypted

Network Security


Secure Controls and Systems

Connect with Us

We provide extended business hours of operation, access to a live ticketing system, unlimited emails, phone support as well as online chat and Skype.

Our Australian support team is available between 9.30 am and 5 pm, after which time our overseas teams are available until 10.30 pm AEDT.


Privacy Protection

It is important to understand that any BPO Connect staff who are dealing with your information are employees of BPO Connect.

We take security measures to protect the personal information we hold, including both physical and technology measures. We also have document retention policies and processes.

With third party providers we ensure that your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities.

We require all employees to sign confidentiality agreements, and we do not disclose personal information unless it is permitted by our privacy policy.

http://bpoconnect.com.au/privacy-policy/

We are certified for ISO 9001:2009 and

working toward more certifications. International

standards ensure that products & services

are safe, reliable and of good quality.

We are focused on continuously

improving our processes through Six Sigma & Lean Sigma.

Six Sigma is a disciplined, data-

driven approach and methodology for

eliminating defects in any process.

We carry out three-tier process reviews: self-

review, peer and manager review to

ensure our deliverables are error-

free.


Quality Assurance

We are partners of cloud-based accounting platforms, such as Xero. We also make use of cloud-based tools such as Dropbox, Box, FileHub, Shoeboxed, Vend, Fathom, Spotlight Reporting and Calxa.

We use MYOB, QuickBooks, Procom, SAP, SAP Business One, SAP ERP, UCan2, Reach Accounting, XERO, FreshBooks, Tully, Attaché, Sybiz, MYOB EXO (formerly Exonet), BankLink and any other off-the-shelf software. We also know HandiSoft, Reckon Elite, Sage, Accpac, MYOB Accountants Office and PeopleSoft.

Cloud-Based Systems


It takes our IT team approximately 24 hours to setup and configure access to a secure portal.

Our People

We nderstand the importance of acquiring a talent pool with the right skill sets to keep us at

the forefront of our industry

Leaders in quality accounting and finance outsourcing for

mid-tier firms

We currently employ more than 300 finance and accounting staff who are qualified/part qualified accountants. We have 30+ staff across Australia.

All work is reviewed by chartered accountants, and we can lodge as Australian registered tax agents.

Our Staff


With a brand-new operation centre in Colombo, Sri Lanka; we have the capacity to rapidly scale with you.

We pride ourselves in having tenured employees. The majority of our employees have been with us for more than three years.

3+ years

Up to 1 year

1-3 years

Tenure Analysis

We’ve Got Talent


Did you know…?

All BPO Connect employees have, at minimum, a bachelor’s degree in accounting or an accounting-related field.

We are native and fluent English speakers. We also speak French, Spanish, Sinhala, Tamil, Hindi, Mandarin, Cantonese, Malay, Italian and Greek!

Professional Associations

Our employees are members of various accounting bodies in Australia and Sri Lanka, including:

Sourcing of CV’s

Screening process

Assessing

Interviewing

Hiring decision

Referee check

Offer

Newspaper adverts

Employee referrals

F&A Institute job banks

Attracting Talent


Our qualified and experienced staff relieve clients of the need to employ, train and supervise their own staff to carry out the essential accounting and compliance needs of the company.

Our employees go through a rigorous interview and vetting process, and all new employees are required to sign non-disclosure and confidentiality agreements before starting work.

How We Source Staff


Training and Development

All accounting associates must go through 8 weeks of induction training covering Australian accounting and taxation. Accounting associates must pass the assessment test administered at the end of training with a minimum score of 80% before they are assigned live client work.

We require employees to complete weekly two-hour refresher and continuous training programs run by Australian experts to enhance the bookkeeping, accounting, taxation and SMSF knowledge of our team.

Employees are actively encouraged to pursue professional qualifications as we provide tuition reimbursements on successfully clearing exams.

We aim to continuously

provide superior talent to the

organisation, building subject

matter expertise and developing

leaders.


Office Locations

Melbourne – Australia

Buildings 3 & 4320 Lorimer StreetPort Melbourne Vic 3207

London – UK

24-26 Fournier StreetLondon E1 6QElh

Colombo – Sri Lanka

4th Floor, 111TB Jayah MawathaColombo 10

Sydney – Australia

Suite 3, Level 610 Bridge StreetSydney NSW 2000

Shanghai – China

2701/21 Lane 288Aomen RoadShanghai 200060

Kandy – Sri Lanka

No 130Katugastota RoadKandy 2000

Brisbane – Australia

Unit 3218 Leitchs RoadBrendale Qld 2500

Baguio– Philippines

GF SFB1 Baguio Economic ZonePEZA Compound, Loakan RdBaguio City, Benguet 2600

Chennai – India

7th FloorC Wing Parsn Manere,Anna Salai Chennai – 600006

Perth – Australia

16 Treffone StreetRed Cliffe WA 6104l

Ho Chi Minh City – Vietnam

Room 15.05 – Indochina ParkTower No. 4 Nguyen DinhChieu St., Dist. 1

Coimbatore – India

No.5, First FloorSuryalakshmi Gardens extn,Subramaniyampalayam RdG N Mills PostCoimbatore – 641029

Canberra – Australia

39 Miller StreetO’Conner ACT 2606

Next Steps

We nderstand the importance of acquiring a talent pool with the right skill sets to keep us at

the forefront of our industry

Talk to us today about saving time and hassle!

1300 228 724


Disclaimer

The information contained herein has been prepared to assist prospective accountants in making their own evaluation of the Company and does not purport to be all-inclusive or contain all the information a prospective accountant or existing client may desire.

This presentation and information it contains are confidential and proprietary to BPO Connect Pty Ltd and shall not be reproduced or copied for any purpose.

Copyright © 2015 BPO Connect

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SMSF Audit & Compliance Services - BPO Connect · SMSF Audit & Compliance Services A dedicated team to manage the entire end-to-end self-managed superannuation fund process