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PROFILE SMRT Corporation Ltd (SMRT) is Singapore’s first and leading multi-modal public transport operator. In Singapore, our safe, reliable and comprehensive transport network comprises an extensive mass rapid transit and light rail system that connects seamlessly with our island-wide bus and taxi operations. Our non-fare business offers operations and maintenance services, as well as rail engineering consultancy and project management expertise both in Singapore and abroad. Our media and property management arms leverage the commercial and media spaces within and beyond our network and offer lifestyle convenience. We have a strong reputation as a progressive organisation, distinguished by our sound corporate governance, commitment to sustainable development and corporate social responsibility. SMRT was established in 1987 and listed on the Singapore Exchange in July 2000. BUSINESS REQUIREMENTS To lower the risk of fraud by enforcing Segregation of Duties and exercising user access review. To have a more efficient audit environment for both auditors and auditees. To reduce the turnaround time for access-related requests. To reduce the manpower effort required in managing accounts lifecycle. To provide end users with self-help functions. Page 1 of 2 SMRT Corporation Ltd, 251 North Bridge Road, Singapore 179102 www.smrt.com.sg Industry: Transportation Annual Revenue: S$1,235.5 million (FY2015, ending 31 Mar 2015) Identity Governance. Optimized. CUSTOMER SUCCESS STORY

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Page 1: SMRT Corporation Ltd (SMRT) is Singapore’s first anddeepidentity.com/case-studies/Deep-Identity-Case-Study-SMRT.pdf · PROFILE SMRT Corporation Ltd (SMRT) is Singapore’s first

PROFILE

SMRT Corporation Ltd (SMRT) is Singapore’s first and leading multi-modal public transport operator. In Singapore, our safe, reliable and comprehensive transport network comprises an extensive mass rapid transit and light rail system that connects seamlessly with our island-wide bus and taxi operations.

Our non-fare business offers operations and maintenance services, as well as rail engineering consultancy and project management expertise both in Singapore and abroad. Our media and property management arms leverage the commercial and media spaces within and beyond our network and offer lifestyle convenience. We have a strong reputation as a progressive organisation, distinguished by our sound corporate governance, commitment to sustainable development and corporate social responsibility.

SMRT was established in 1987 and listed on the Singapore Exchange in July 2000.

BUSINESS REQUIREMENTS

• To lower the risk of fraud by enforcing Segregation of Duties and exercising user access review.

• To have a more efficient audit environment for both auditors and auditees.

• To reduce the turnaround time for access-related requests.

• To reduce the manpower effort required in managing accounts lifecycle.

• To provide end users with self-help functions.

Page 1 of 2

SMRT Corporation Ltd, 251 North Bridge Road, Singapore 179102 www.smrt.com.sg

Industry: Transportation

Annual Revenue: S$1,235.5 million (FY2015, ending 31 Mar 2015)

Identity Governance. Optimized.

CUSTOMER SUCCESS STORY

Page 2: SMRT Corporation Ltd (SMRT) is Singapore’s first anddeepidentity.com/case-studies/Deep-Identity-Case-Study-SMRT.pdf · PROFILE SMRT Corporation Ltd (SMRT) is Singapore’s first

Page 2 of 2 Identity Governance. Optimized.

www.deepidentity.com [email protected]

Copyright © 2015 Deep Identity. All rights reserved. June 2015

DEEP IDENTITY SOLUTIONS

Deep Identity’s solutions that are currently being implemented in SMRT: • Identity Audit & Compliance Manager (Deep IACM) • Identity Manager (Deep IM) • Privileged Identity Manager (Deep PIM) • Data Governance Manager (Deep DGM)

BUSINESS BENEFITS

Upon completion, Deep Identity’s solutions will provide SMRT with: • A configurable Segregation of Duty (SoD) manager to help identify and manage the SoD rules across

and within applications. • A systematic mechanism for User Access Review/Attestation of Access Rights. • A complete visibility into access privileges, facilitating adherence to key identity audit and compliance

across all applications, including in-house applications. • In-built, configurable workflows that will streamline processes pertaining to access-related requests. • A lifecycle management mechanism that will automate the provisioning & de-provisioning of various

system accounts that exist in their environment. • A synchronisation mechanism that will update user’s attributes at different applications. • An Active Directory (AD) group management mechanism that will allow end users to manage AD

groups from Deep Identity’s web portal.

WHY DEEP IDENTITY

Deep Identity’s solutions meet our requirements and can be integrated with our IT systems. Their solutions lower administrative costs, offer flexible operations support, enhance system security and is assessed to result in an overall improved user experience.