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COMMUNICATE & COLLABORATE

• Corporate Overview• Global Delivery Model• Management Team• Our Solutions (with case studies)• Application Development• CRM• CMS• Migration Methodology• Delivery Process• Offshore Model• Team Organization• Why IOTAP• IOTAP Edge

Index

• Global Company with Business in Europe, America, Asia and Australia

• Development Centers Based out of Mumbai, Chennai India

• Company Size – 50

• Core practice Areas – CRM, CMS and Custom Applications

Company Overview

Managing Partner, Ebrahim Nalwala • Arizona State University – BE, Computer Systems Engineering• Worked with Onyx as a Technical Consultant – CRM

Managing Partner, Aman Choudhary • Arizona State University – BE, Computer Science• Worked with Oracle as Sales Manager

Director Business Development - Europe, Shyamal Desai• IIT, Bombay graduate with over 22 years of experience working with ITC Ltd in

various capacities all over the world. • Held the CEO - ITC Infotech position in Europe and also headed their subsidiary

in the US.

Director Business Development - Asia Pacific, Sunit Prakash • Master’s in Science & Business Management• Over 20 years of experience including IBM & Baan and the Asia Pacific region.

Management Team

IOTAP Global Delivery Model offers • outsourced development with

industry experience

• advanced technology expertise

• cultural compatibility

• a local consulting presence that integrates business strategy with execution

Global Delivery Model

Microsoft Gold Certified PartnerIOTAP is a Microsoft Gold CertifiedPartner having competencies in the areas of:Data Management SolutionsInformation Workers SolutionsCustomer Development Solutions

Microsoft SharePoint Deployment Planning Services SDPS is a new Software Assurance Packaged Services benefit designed to help organizations plan an effective deployment of Microsoft Office SharePoint Server 2007

Partners

MS SilverLight Partner Microsoft Silverlight is a free framework empowering you to build new types of applications for the Web regardless of target platform or browser, using all the familiar features, languages and tools of the .NET framework.

EndecaEndeca is a next-generation information access company, uniting the ease of search

with the analytical power of business intelligence. Combining patented intellectual

property, breakthrough science and a deep focus on user experience, the Endeca

Information Access Platform helps people find, analyze and understand information in ways never before possible.

Partners

• Application Development

• CRM

• CMS

Practice Area

• Custom Application Development• Application Enhancements • Re-Engineering of Existing Application • Migration of Legacy Application to Modern

Technology Platforms• Web-enabling Legacy Applications• Web 2.0 Applications• Hand Held Applications

Application Development

Introduction• www.dontmissout.com.au is Australia's latest on-line auction & big

brand clearance website.• Delivers branded original products to customers via online auction and

fixed price clearance solution.• Run by a professional on-line auction and asset management

company that has been trading online since 2003

Case Study : Don’t Miss Out

Challenges• Real time bids• Secure Transactions• Order Tracking• Powerful Search

IOTAP’ s Solution• Website developed with ASP.NET 2.0 and SQL Server• Rich user experience using AJAX• Windows services for auctions and bids• Advanced Search functionality

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Introduction• The Reporting Portal enabled ResolveFM contract teams, managers and

customers to collaborate on contract related documents, data, charts and reports.

• The monthly report builder functionality allowed managers to complete the monthly report for each contact and publish the report to a pdf file.

• Customers will be able to view the monthly report in addition to general contract documents, reports and charts.

Challenges• There was no central portal exists from where one can get the contract

related documents, reports and graphs etc. • The business rules were always changing depending on the market situation

and all of the staff needed to be abreast of the changes in order to process the information.

• Data integration problems

Case Study : Resolve FM Reporting Portal

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Case Study : Resolve FM Reporting Portal

IOTAP’s Solution:

• Website developed with ASP.Net 2.0, SQL Server and Microsoft Reporting services

• Rich User experiance using AJAX• The system kept all of the erroneous processing in a

single place, where the appropriate managers could review the information and contact the appropriate fitness center for further clarification.

• Customizations and Configurations• Integrations and EDI (Web services, BizTalk)• Business Intelligence, KPI, Customized Reporting• Dashboards• Performance and Productivity Enhancements• Upgrades, Support and Maintenance• Training

CRM

• Microsoft Certified Business Solution Partner – CRM

• Onyx Certified Consultants

• CRM implemented in Healthcare, Real Estate, Financials and Insurance Verticals

• Proven implementation methodology

CRM

Introduction• AMR Research based out of Boston, Massachusetts, USA is the No. 1 advisory firm focused on supply chain, enterprise applications, and

infrastructure. • Founded in 1986, AMR Research provides advisory services and peer networking opportunities to supply chain and technology professionals • Almost all of the Global Fortune 500 Companies are its customers

Challenges• Increase engineering resources • Lower Software Development Costs• Ability to scale up/scale down technical resources based on demand

Case Study : AMR Research

IOTAP’s Solutions• IOTAPs’ comprehensive set of services helped them lower software

development costs• increase engineering resources• improve effectiveness of their organization and thereby deliver quality

solutions to their end customers

• Content creation • Content management • Publishing • Presentation• Enterprise Search• Business process workflows• Offshore Content Centre

CMS

Introduction• The Commonwealth Business Council (CBC), London, UK

provides leadership in increasing international trade and investment flows, creating new business opportunities, promoting good governance, reducing the digital divide and integrating developing countries into the global market.

• CBC’s operations is spread across all 53 commonwealth countries• CBC has as its members several premier organizations including

Microsoft and Coca Cola

Challenges• Data Corruption with the previous CMS• Loss of valuable content• Lack of document management system• No business process in place

• Fragmented content

Case Study : Common wealth Business Council

Case Study : Common wealth Business CouncilIOTAP’s Solution

• WCM using Windows Sharepoint services 3.0• Website back to functioning in just 3 days• Workflow for document approval• Integrated with MS office Interlinked content• Rich media functionality using Silverlight

Challenges• Easy to use content management system.• A subscription / membership system • Shopping functionality for customers • Robust search functionality• Fragmented content

Case Study : Let’ s Go with the Children

Introduction• Easy to use content management system.• A subscription / membership system • Shopping functionality for customers • Robust search functionality• Fragmented content

IOTAP’s Solution• WCM using windows Dotnetnuke• Ecommerce using Catalook store• Improved data capture and storage • Additional revenue Streams from advertising • Swift content updates• Rich user experience using AJAX

Migration Methodology

Delivery Process

Current Development Model

Offshore Model

Software, Architecture & Process Discussions

Weekly Project Discussions & Specific Clarifications

Technical Architect

Project Coordinator

Software Team Lead

Engineering Manager

Software Engineers

Software Tester

Team Organization

• Vertical industry domain knowledge.

• State-of-the-art technology expertise. Our core competencies range from legacy software modernization, CRM applications to emerging CMS technologies

• State-of-the-art tools to manage technology deployment.

• Highly disciplined processes , program management and change management

• Organizational agility

• Microsoft Gold Partner

• Cost Effectiveness

• Quality At IOTAP:

“WE ARE COMMITTED TO DELIVER HIGH QUALITY SOLUTIONS CONSISTENTLY”

Why IOTAP

Our Quality Policy starts and ends with the customer as a focal point : Understanding the customer’s

requirements, Designing optimal solutions to meet those requirements, Building systems and processes

in place to ensure quality at every stage, Achieving our commitments on delivery and services

• Microsoft Gold Partner• STPI Member• Offshore Development Resource• Cost Benefit• Trained & Certified Manpower • Professional Approach• Effective Resource Utilization• Time Flexibility

IOTAP Edge

Thank You