Sloan Valve_Age Groups

Sloan Valve Employee Engagement Survey

::Age Groups::Presented by:Brian Stith Julio Garcia Dominican University

December 15, 2015

Executive Summary Job training is an area that Sloan should look into improving. Employees showed interest in education programs and work benefits. There seems to be communication errors between employees and

management. The older generation employees seemed to be less satisfied as those

of the younger generation. All of the variables contributed equally to the NPS.

Survey Objectives Identify satisfaction levels among Sloan Valve employees.

Questions included over-arching themes such as: Goal Alignment Communication Compensation Training and Development Performance Management Work Environment

Satisfaction derived by calculating the Net Promoter Score (NPS) “I would recommend Sloan to my family and friends as an employer.”

Sub-Group AnalysisBirthdate

Total Number of Participants (n=)

40’s – 50’s 151

60’s 121

70’s 92

80’s – 90’s 96

Methodology & Procedure Online survey issued to all employees. Dates: November 2 – 9, 2015

Office employees: email addresses provided by Sloan Valve. Unique URL sent to 251 office employees’ Sloan email addresses 230 completed the survey (92% completion rate) Two reminder emails sent

Production employees: no email addresses with Sloan Valve. URL set up for employees to take the survey; clock number verified their identity Employees could either take the survey at home or at work Technology room in Franklin Park dedicated 10 computers for production employees to take the survey in 30 minute

increments. 468 Production employees invited to take the survey 230 completed the survey (49%)

Total number of completed surveys: 460 Incentives: Raffle of 6 prizes in total

Choice of $350 Amazon Gift Card or Apple Watch

All groups have a consistent view and somewhat agree (5) with this statement.

Q2_1: I understand the overall goals of Sloan Valve Company.

Source: Sloan Valve Employee Engagement Survey, all respondents

40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

5.23 5.275.58 5.72

Q2_1: I understand the overall goals of Sloan Valve Company.

There is a significant difference between those born in the 80’s/90’s (6.23) and those born in the 60’s (5.71). Younger employees (80’s/90’s) tend to feel that Sloan understands how their work impacts the company’s goals in comparison to older employees (40’s/50’s).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

5.79 5.716.01

6.23

Q2_2: I understand how my work impacts the company’s goals.

All groups have a consistent view and somewhat agree (5) with this statement.


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

5.66 5.655.97 5.92

Q2_3: I am inspired to meet my goals at work.

All groups have a consistent view, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.45 4.414.84

4.50

Q3_1: I am recognized when I do very good work.

All groups share a consistent view, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.03 4.17 4.43 4.39

Q3_2: Communication between leaders and employees is good.

All groups share a similar view with this statement, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.99 4.184.51 4.61

Q3_3: I feel I can speak-up without fear of negative consequences.

All groups share a consistent view with this statement, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.23 4.46 4.65 4.74

Q3_4: The executive team at Sloan communicates the company goals.

There is a consistent view, neither agree or disagree (4), with this statement.


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.50 4.484.91

4.54

Q4_1: I think I am paid fairly for the work I do.

All groups share the same view with this statement, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.01 4.02 4.21 4.39

Q4_2: I am satisfied with my benefit package.

Groups share an identical view with this statement, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.51 4.43 4.524.75

Q5_1: I am satisfied with the job-related training for my position at Sloan.

There is a consistent view for all groups, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.97 3.99 4.08 4.07

Q5_2: Sloan focuses on helping me grow professionally.

There is a significant difference between those in their 40’s/50’s (3) Somewhat disagree and the other groups (4) neither agree or disagree


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.83 4.03 3.90 4.00

Q5_3: I am satisfied with the investments Sloan makes in training and education.

There is a consistent view between groups, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.43 4.60 4.48 4.50

Q5_4: Overall, I a m confident that I will be able to achieve my career goals.

All groups share a similar view with this statement, somewhat agree (5).


40's/50's 60's 70's 80's/90's Overall 0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

5.17 5.27 5.475.10 5.25

Q6_1: My job makes good use of my skills and abilities.

There is a consistent view with this statement, neither agree or disagree (4).


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.44 4.554.77 4.60

Q6_2: Sloan holds people accountable for results.


40's/50's 60's 70's 80's/90's0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.65 4.554.98

4.46

Q6_3: I feel valued for the work I do at Sloan.



40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.32 5.445.85 5.94

Q7_2: The person I report to treats me fairly.

There is a statistical difference. Younger employees (80’s/90’s) agree that the person they report to treats them fairly in comparison to older employees (40’s/50’s and 60’s).


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.07 5.065.29 5.40

Q7_3: The person I report to provides constructive feedback about my performance.


There seems to be a mutual feeling among the respondents that the person they report to provides positive reinforcement.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.03 5.21 5.35 5.26

Q7_4: The person I report to provides positive reinforcement.

The person being reported to has somewhat good communication skills according to the responses in the graph above.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.12 5.31 5.39 5.28

Q7_5: The person I report to has good communication skills.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.80 5.02 5.20 5.05

Q7_6: The person I report to motivates me at work



40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.93 5.15 5.25 5.36

Q7_7: The person I report to helps me resolve conflict



40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.32 5.45 5.65 5.59

Q8_1: I feel the physical environment I work in is safe.


The basic feeling among the groups is that Sloan’s environment encourages each person’s best performance.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.74 4.895.29

5.01

Q8_2: Sloan has an environment that encourages me to perform to the best of my abil-ities.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.30 4.454.80 4.91

Q8_3: There is teamwork and collaboration at Sloan.

Generations

All groups share a similar view with this statement, neither agree nor disagree (4).

Almost all of the respondents indicated they enjoy the people they work with.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.80 5.595.82 5.96

Q8_4: I enjoy working with the people in my department.

Generations

There is a statistical difference. The older employees (40’s/50’s) are not as likely to agree that flexible work hours are important.


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

5.335.83 5.80 5.80

Q8_5: Flexible work hours are important to me.

Generations


40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.76 4.94 4.92 4.86

Q8_6: Sloan cares about my well-being.



40's/50's 60's 70's 80's/90's1

2

3

4

5

6

7

4.625.02 5.23 5.15

Q8_7: I would recommend Sloan to my family and friends.


Themes from Additional CommentsTotal Number of Mentions

Family environment 14

No Comment 284

Procedural improvements 9

Lack of managerial communication

23

Add bonuses/rewards 12

Improve goals 7

Improve products/facility 9

Improve training/education 8

Improve teamwork/environment 64

Flexible hours 2

Fear of punishment/replacement

4

Total Number of Mentions

Honest opinion 2

Increase pay 3

Safe workplace 2

Good managerial communication

6

Good reputation 5

Good training/education 1

Advancement issues 4

Good teamwork 2

Medical Benefits 6

Great company to work for 43

ResultsStatistical Differences: Company goals- The younger employees are more likely to agree that

with the company goals than the older employees. Person I report to treats me fairly- The younger employees are more

likely to agree that that the person they report to treats them fairly. Flexible work hours- The older employees are not as likely to agree

that flexible work hours are important to them.

Recommendations Improve satisfaction score by…

Improving or implementing new training across all departments Introducing education programs/benefits for interested Sloan employees Regaining connection with employees of older generations Implementing employee and management team-building exercises

THANK YOU!COPYRIGHT 2015 Dominican University’s Brennan School of Business

Documents

Sloan Valve_Age Groups