Slide 1

Requirements Analysis - What is a Requirement?

- Business requirements -> System requirements

- Functional Requirements: _______________

- Nonfunctional requirements: ______________

Operational

Performance

Security

Cultural and Political

- Determining requirements

(1) Requirements Analysis Techniques

(2) Requirements Gathering Techniques

Chapter 4

fig

_04_0

2

Slide 3

(1) Requirements Analysis Strategies

- Analysis Process:

1. Understanding the ________ System

2. Identifying ______ opportunities

3. Developing the ______ System Concept

- Three Requirements Analysis Strategies

1. BPA

2. BPI

3. BPR

Slide 4

1. Business Process Automation

- Problem Analysis:

- Root Cause Analysis:

2. Business Process Improvement

- Duration Analysis:

- Activity-Based Costing

- Informal Benchmarking

3. Business Process Reengineering

- Outcome Analysis:

- Technology Analysis:

- Activity elimination:

- Proxy Benchmarking

fig_04_03

Slide 6

(2) Requirements-Gathering Techniques

1. Select the right people

2. Choose information gathering techniques

- Interview

- Joint Application Design

- Questionnaire

- Document Analysis

- Observation

Slide 7

Information Gathering Techniques

1. Interview

(1) Selecting Interviewees

Senior managers

Middle level managers

Staff managers

(2) Designing Interview Questions

Closed-ended questions

Open-ended questions

Probing questions

(3) Preparing for the interview

(4) Conducting the Interview

(5) Post-Interview Follow-up

Slide 8

2. Joint Application Development (JAD)

(1) Selecting Participants

Best people

(2) Designing the JAD Session

e-JAD

(3) Preparing for the JAD Session

(4) Conducting the JAD Session

(5) Post JAD Follow-up

fig_04_09

Slide 10

3. Questionnaires

(1) Selecting Participants

statistics

(2) Designing the Questionnaire

clearly written

(3) Administering the Questionnaire

marketing research book

(4) Questionnaire Follow-up

4. Document Analysis

5. Observation

fig_04_13