Sitecore Brochure

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  • Sitecore Experience PlatformTM

    Know every customer.Shape every experience.

  • Automation

    Customer data

    UniversalCustomerConnector

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    Analytics Insights

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    CRM ERP Other systemsCommerce Server, Microsoft Dynamics

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    Content Product information

    sku 09 232010

    Digital assets

    Know every customerHow do you treat millions of customers like theyre one-in-a-million? Simply put, thats what your customers expect: a relevant, personalized experience every time and any way they engage with your brand. The days of fill-in-the-blank marketing and disconnected, one-way communications are over. Today, you need to know every customer and shape every customer experience.

    Own every customer experienceThats what it takes to create customers for life: owning the experience for each unique customer, from acquisition to retention, from one purchase to the next, and from awareness to advocacy. Growing your business by transforming prospects into fansnow thats todays definition of marketing success. But to do that, you need more than a marketing system; you need a customer experience platform.

    Because you need to own every experience

    The Sitecore Experience PlatformTM

  • Automation

    Customer data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    Man

    agem

    ent

    Cha

    nnel

    s

    Analytics Insights

    Web Email Mobile Social Apps

    Decisions

    CRM ERP Other systemsCommerce Server, Microsoft Dynamics

    CommerceConnect

    FederatedCommercePrint

    Content Product information

    sku 09 232010

    Digital assets

    Create customers for lifeWe built the Sitecore Experience Platform with a single purpose: to help you create customers for life, so youll be our customer for life. With Sitecore, you simply have one connected platform to create one connected experience for each unique customer. You have continued conversations that build over time, so you can really get to know your customers and deliver better marketing with every interaction. With Sitecore, owning the experience has never been simpler.

  • Customers today expect you to recognize them whenever they engage with your brand, no matter what channel or device they use. They also expect you to remember previous interactions and continue the conversation from one channel to the next. More than ever, you need one connected platform to deliver one connected experience across channelsand more relevant, contextual marketing with every touch. Thats Sitecore.

    Own the web experienceWith Sitecore, your website is at the center of a completely connected customer

    experience. Its easy to personalize your website based on everything you know about a visitor and deliver always-impactful web experiences that form deeper, long-term customer relationships.

    Own the email experienceWhen your email marketing works in tune with other marketing channels and can leverage

    customer intelligence directly in real time, its easy to deliver the right email offers exactly when your most qualified leads want them. With Sitecore, relevance takes on a whole new meaning.

    Own the mobile experienceEngage customers wherever they are by offering a mobile experience thats optimized to their deviceswithout tying up your IT staff to do it.

    With Sitecore, you can manage your brand and serve up a consistent experience on virtually any device.

    Own the social experienceYour customers are talking about you and you need to listen and respond. Sitecore Social harnesses the power of word-of-mouth

    marketing through social channels. A complete suite to do professional social media marketing at scale. Listen. Create. Distribute. Engage. Measure.

    Own the commerce experienceDeliver a completely connected, personalized shopping experience that keeps visitors coming back for more. Sitecore helps you unify marketing

    and e-business across the customer life cycle to drive greater lifetime value.

    Own the print experiencePrint can be a powerful offline marketing channel thats just as relevant and dynamic as online

    channels. Sitecore lets you use all your customer experience data to create, publish, target, and deliver personalized print contentin context.

    Own the app experienceBuild mobile apps for Android, iOS, and Windows devices that can access and make use of all your

    rich customer data stored in Sitecore for more personalized, engaging app experiences. Bring app usage data back into Sitecore for complete customer understanding.

    Own the federated experience Have websites that are not powered by Sitecore? No problem. You can still serve up tailored,

    relevant experiences on your non-Sitecore websites and track customer interactions to deliver one, seamless, connected customer experience across channels.

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Automation

    Customer Data

    UniversalCustomerConnector

    Inte

    grat

    ion

    Dat

    abas

    eSi

    teco

    re A

    IDA

    M

    anag

    emen

    tC

    hann

    els

    Analytics Insights

    Web Email Mobile Social

    Content Product Information

    sku 09 232010

    Apps

    Decisions

    CRM ERP Other SystemsCommerce Server, AX

    CommerceConnect

    FederatedCommercePrint

    Digital Assets

    Because your customers want conversations

    Sitecore Experience Channels

  • Your customers expect accuracy and consistency any time and any way they interact with your brand. Thats how you build brand equity and customer confidence. You need to be confident, too, that your marketingno matter how automated or distributed across channelsalways reinforces your brand. Sitecore lets you easily manage all your content, products, and assets in one place, so you can focus on delivering one connected customer experience.

    To create customer experiences that matter most, you need to really get to know your customers. You need to know what they do, when, and why. You need to understand their likes, dislikes, wants, and needs, and recognize when those preferences and requirements