6
866-674-2926 • www.shazam.net SHAZAM has a rich tradition of helping merchants offer convenient and cost-effective electronic payment options. Strong Relationships SHAZAM has strong relationships and interacts with many networks including Visa ® , MasterCard ® , Discover ® , American Express ® , Diner’s Club ® , Interlink, Star ® , PULSE ® , NYCE ® , JCB, and others. Industry Knowledge SHAZAM is a trusted partner for thousands of merchants and a respected leader in the EFT industry. We specialize in processing for the following: Industries • Retail • Supermarket • Restaurant • Quick Service • Lodging • Petroleum Connectivity Types • Dial-up • Mail Order/Telephone Order • Internet/Web Based • Wireless Wi-Fi • Wireless Cellular Outstanding Customer Service SHAZAM places an emphasis on providing “high touch” customer support from knowledgeable tenured staff. • 24/7 live customer service at no charge • Dedicated full-time staff for troubleshooting at no charge • 99.996% network uptime Excellent Network Response SHAZAM’s fast electronic transactions result in more purchases handled in less time, resulting in a positive experience for your customers. • 2-3 second DSL response time • One of the fastest dial solutions in the industry Aggressive on Pricing SHAZAM constantly looks for alternative ways to save on processing your transaction. • One of the lowest cost debit networks • Steering the transaction to a less expensive debit transaction • No ACH charges SHAZAM’s payment processing solutions are specifically designed so that all merchants, regardless of size, can have access to the same features and cost-reducing services. Our debit, credit, EBT, and gift cards increase the purchasing power of your customers, inspiring them to buy more… and buy more often.

SHAZAM has a rich tradition - iaextensioncouncils.org • SHAZAM has a rich tradition of helping merchants offer convenient and cost-effective electronic payment options

Embed Size (px)

Citation preview

866-674-2926 • www.shazam.net

SHAZAM has a rich tradition of helping merchants offer convenient and cost-effective electronic payment options.

Strong RelationshipsSHAZAM has strong relationships and interacts with many networks including Visa®, MasterCard®, Discover®, American Express®, Diner’s Club®, Interlink, Star®, PULSE®, NYCE®, JCB, and others.

Industry KnowledgeSHAZAM is a trusted partner for thousands of merchants and a respected leader in the EFT industry. We specialize in processing for the following:

Industries• Retail • Supermarket• Restaurant• Quick Service• Lodging• Petroleum

Connectivity Types• Dial-up• Mail Order/Telephone Order• Internet/Web Based• Wireless Wi-Fi• Wireless Cellular

Outstanding Customer ServiceSHAZAM places an emphasis on providing “high touch” customer support from knowledgeable tenured staff.• 24/7 live customer service at no charge • Dedicated full-time staff for troubleshooting at no charge• 99.996% network uptime

Excellent Network ResponseSHAZAM’s fast electronic transactions result in more purchases handled in less time, resulting in a positive experience for your customers. • 2-3 second DSL response time • One of the fastest dial solutions in the industry

Aggressive on PricingSHAZAM constantly looks for alternative ways to save on processing your transaction.• One of the lowest cost debit networks• Steering the transaction to a less expensive debit transaction• No ACH charges

SHAZAM’s payment processing solutions are specifically designed so that all merchants, regardless of size, can have access to the same features and cost-reducing services. Our debit, credit, EBT, and gift cards increase the purchasing power of your customers, inspiring them to buy more… and buy more often.

SHAZAM®

Fee Schedule

Set-up Fee (one-time)

Transaction FeesThe following table lists fees for a 50.00$ transaction and exhibits the total processing cost based on the card type.

Fee

Qualified Interchange 1.51% $0.10 1.58% $0.10 1.71% $0.10 1.55% $0.04 1.05% $0.15 1.72% $0.20

Dues & Assessments

Discount %

Pass Through

Volume Fees

Pass Through

Item Fees

Subtotal

Authorization

Total

http://usa.visa.com/index.html

http://www.mastercard.com/us/gateway.html

Monthly Fee (comprised of the following fees)

Monthly Statement Fee $7.50

Monthly Compliance Fee $10.00

Closed Batch Header

Monthly Minimum Fee $20.00. Other fees may apply. Pricing is in effect for period of 30 days.

November 2014

0.0195 0.0195 0.0185

0.000% 0.0125% 0.000%

SHAZAM, Inc. | 6700 Pioneer Parkway | Johnston, IA 50131

1-866-674-2926 | www.shazam.net

$5.72

$17.50

$0.083

$0.89

$0.91

Retail

*Approximately 85% of card transactions fall under the discount rates listed above. Rates used to calculate fees are based on the type of transaction involved.

Complete interchange rate qualifications are available on the Visa and MasterCard sites at:

$0.25

$1.25

$0.25

$1.23 $1.16

0.0155 0.0195 0.0185

$1.00

$1.16 $1.20

$0.25

Discover

0.13% 0.12%

0.000%

2015

$0.25

$0.95

$0.25

$0.91

0.350% 0.350%

$0.25

0.350%

Visa MasterCard

0.105%

Credit

0.350%

MasterCard Discover

Signature Debit

0.11% 0.12% 0.105%

$0.98 $0.64

0.350% 0.350%

0.000% 0.0125%

Visa

+ + + + + +

06_14

For more information, contact SHAZAM Merchant Services at [email protected].

Features and Benefits

The FD130 terminal allows you to accept payments quickly and is EMV® capable. This terminal gives you a full range of solutions for payment processing including credit, debit, gift cards, and electronic benefits transfer (EBT). Infrastructure cost is kept at a minimum with a combination terminal, printer, PIN pad, and chip reader. The FD130 delivers superior customer service with fast transactions, quick generation of receipts, and protection from fraud with customer, merchant, and report truncation features.

Specifications

First Data FD130 Terminal

Firs

t Dat

a FD

130

Te

rmin

al

Processor32-bit ARM 9

MemoryRAM 64 MB

Display320 X 240 pixels Touch-screen

Thermal Printer15 lines per second2.25 inch paper roll

CommunicationDial-upIP/Ethernet

Card ReadersMagnetic stripe track 1/2/3

SecurityPCI PTS 3.xEMV capable

Merchant StatementsWe deliver the critical information needed to manage your payment processing in

user-friendly, easily interpreted formats.

The Challenge

Gathering multiple reports each month for reconciliation can be a time-consuming, frustrating manual process full of

opportunities for error in interpretation.

Our Solution

Our redesigned merchant statements provide a comprehensive report of submissions, chargebacks, interchange rates,

funding information and associated fees. When using our color-coded, easy-to-read statements, spend more time focusing

on your business and less time sorting through data.

What’s New?

First Data conducted extensive research to understand our merchants’ key concerns and redesigned our statements to

incorporate top features requested, including:

J Summary by card type table enhanced to include average ticket

J Gross reportable sales to comply with new IRS Section 6050W requirement

J Glossary of industry terms defined in “plain English”

J Online hover text of fee descriptions

J Color-coding to increase usability

J Unique market intelligence with SpendTrend® excerpt, providing 13-month insight into year-over-year growth, current

volume by card type and total amount funded (optional)

Paperless goals? We can help

Through our involvement in the Green Portfolio Program, First Data is committed to improve the environmental performance

of our business. To enroll in email statements or to view your statement online, please visit www.businesstrack.com.

Need more details?

We recommend a monthly reconciliation process and support a more granular level of detail through a variety of

web-accessible ClientLine® reports, available through our merchant portal site www.businesstrack.com.

firstdata.com

© 2012 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.

Our new statement layout is easier to read with clearer, simplified information to help you manage your account:

Merchant Statements

Payment Solutions for Maximum Performance

Around the world every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. We leverage our unparalleled product portfolio and expertise to deliver processing solutions that drive customer revenue and profitability. Whether the payment is by debit or credit, gift card, check or mobile phone, online or at the point of sale, First Data helps you maximize value for your business.

For more information, contact your Sales Representative or visit firstdata.com.

30

29

09

12

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT Refer to page 2 for details.

YOUR CARD PROCESSING STATEMENT

000171/000001/175465/0001/0171/0000/000929 000 01 000000

UNIFIED MERCHANT SERVICES

PO BOX 6600, HAGERSTOWN, MD 21740-0000

SpendTrend®

Year-over-year Growth Jul ’12 vs Jul ’11

-5%0%

5%

10%

15%

20%

25%

30%

35%

40%45%

33.431.8

1.2

10.712.6

-1.7

Dollar VolumeGrowthTransactionGrowthAverage TicketGrowth

Current VolumeBy Card Type

AMERICAN EDISCOVERMASTERCARDVISA

$21,400.32

$1,760.13

$25,187.78

$41,571.61

Thirteen Month - Total Amount Processed

Jul-1

1Aug

-11

Sep-11

Oct-11

Nov-11

Dec-11

Jan-1

2

Feb-12

Mar-12

Apr-12

May-12

Jun-1

2Ju

l-12

$40,000$46,000

$52,000

$58,000

$64,000

$70,000

$76,000$82,000

Your Business Similar Businesses inNew York-Northern New

Jersey-Long Island

(Amount Submitted - Third Party) + Chargebacks/Reversals + Adjustments + Fees Charged = Amount Processed

THIS IS NOT A BILLStatement Period 07/01/12 - 07/31/12Merchant Number 903218506991Customer Service Website - BusinessTrack.com

Phone - 1-800-347-8094

Visit MerchantInsider.com for tools to keep your customers’data safe, cost-cutting tips, interactive training and onlinesupport for your account-plus quick-and-easy shopping in ouronline store, with great prices on supplies and acomprehensive selection of processing products.

000171/000001/175465/0001/0171/0000/000929 000 01 000000MOES GREENVALLE LLCMICHAEL WALSH90 NORTHERN BLVDGREENVALE NY 11548-1213

Page 1 of 10

SUMMARY An overview of account activity for the statement period.

Total Amount You Submitted $89,919.84

Third Party Transactions $21,400.32

Chargebacks/Reversals 0.00

Adjustments 0.00

Fees Charged -$1,750.82

Total Amount Processed $66,768.70See page 2 for Key Definition of Terms

All amounts shown are in U.S. funds

Page 5

Page 5

Page 6

Page 6

Page 6

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT Refer to page 2 for details.

YOUR CARD PROCESSING STATEMENT

000171/000001/175465/0001/0171/0000/000929 000 01 000000

UNIFIED MERCHANT SERVICES

PO BOX 6600, HAGERSTOWN, MD 21740-0000

SpendTrend®

Year-over-year Growth Jul ’12 vs Jul ’11

-5%0%

5%

10%

15%

20%

25%

30%

35%

40%45%

33.431.8

1.2

10.712.6

-1.7

Dollar VolumeGrowthTransactionGrowthAverage TicketGrowth

Current VolumeBy Card Type

AMERICAN EDISCOVERMASTERCARDVISA

$21,400.32

$1,760.13

$25,187.78

$41,571.61

Thirteen Month - Total Amount Processed

Jul-1

1Aug

-11

Sep-11

Oct-11

Nov-11

Dec-11

Jan-1

2

Feb-12

Mar-12

Apr-12

May-12

Jun-1

2Ju

l-12

$40,000$46,000

$52,000

$58,000

$64,000

$70,000

$76,000$82,000

Your Business Similar Businesses inNew York-Northern New

Jersey-Long Island

(Amount Submitted - Third Party) + Chargebacks/Reversals + Adjustments + Fees Charged = Amount Processed

THIS IS NOT A BILLStatement Period 07/01/12 - 07/31/12Merchant Number 903218506991Customer Service Website - BusinessTrack.com

Phone - 1-800-347-8094

Visit MerchantInsider.com for tools to keep your customers’data safe, cost-cutting tips, interactive training and onlinesupport for your account-plus quick-and-easy shopping in ouronline store, with great prices on supplies and acomprehensive selection of processing products.

000171/000001/175465/0001/0171/0000/000929 000 01 000000MOES GREENVALLE LLCMICHAEL WALSH90 NORTHERN BLVDGREENVALE NY 11548-1213

Page 1 of 10

SUMMARY An overview of account activity for the statement period.

Total Amount You Submitted $89,919.84

Third Party Transactions $21,400.32

Chargebacks/Reversals 0.00

Adjustments 0.00

Fees Charged -$1,750.82

Total Amount Processed $66,768.70See page 2 for Key Definition of Terms

All amounts shown are in U.S. funds

Page 5

Page 5

Page 6

Page 6

Page 6As an option, your statement can also include proprietary SpendTrend data for market intelligence so you can

easily compare your results to similar merchants in your geographic area:

It’s easier to read!

• Clear summaries

and headings

• Color-coded format

• Average ticket

amount included

• New Fees Charged

Summary

We listened to Merchants

• Clear definition of fees

Scroll over fee in electronic

statement to see definition

• Total Amount

Funded Calculation

• Current month card volume by payment type

Highlights your customers’ payment types

• Sales and transaction growth rates for similar

businesses in their area

Understand how your performance relates to

your peers

• Total amount funded over the last 13 months

View a graphical display of the total amount

funded over the past 13 months

SpendTrend®

7.6%

8.8%

4.5%

6.8%

9.2%

5.5%

0%1%2%3%4%5%6%7%8%9%

10%

Your Business

Year-over-year Growth Nov '10 vs Nov '09

Dollar VolumeGrowthTransactionGrowthAverage TicketGrowth

Your Business Typein San Fran

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT Refer to page 2 for details.

Current VolumeBy Card Type

Thirteen Month - Total Amount Funded

All amounts shown are in U.S. funds

SUMMARY

Total Amount You Submitted $14,470.66

Third Party Transactions $2,050.96

Adjustments -$1.39

Fees Charged -$403.08

Total Amount Funded to Your Bank $12,015.23

Page 4

Page 5

Page 6

Page 6

Chargebacks/Reversals 0.00Page 5

See page 2 for Key Definition of Terms

YOUR COMPANYYOURTOWN, US 12345

000831/000001/1034/0001/0005/0000/000048 000 01 000000YOUR COMPANYYOURTOWN, US 12345

YOUR CARD PROCESSING STATEMENT

Page 1 of 9 THIS IS NOT A BILLStatement PeriodMerchant NumberCustomer Service

12/01/10 - 12/31/10012345678976554Website - BusinessTrack.comPhone - 1-877-274-7915

YOUR COMPANY, YOURTOWN, US 12345

Amount Submitted - (Third Party + Chargebacks/Reversals + Adjustments + Fees Charged) = Amount Funded

An overview of account activity for the statement period. Fees charged for Nov activity will appear on Dec statement.

0000000000000

00000000000/1234/000/002/0000/00065/00 02 00000

Port

folio

Man

ager

Portfolio Manager

Portfolio ManagerSM is a robust, easy-to-use online reporting tool — in the form of a dashboard — that provides a secure way to monitor and manage your business.

Easy to read and convenientPortfolio Manager's dashboard reporting lets you easily view the following:• Deposit summaries and details• 18 months of history• Batch summary• Transaction details• Retrievals and chargebacks • Online statements•Interchange/qualificationsummariesanddetails• Card volume• Transaction counts

◦ Current◦ Month-to-date◦ Year-to-date◦ Past13months

• And more

Great service, low costPortfolio Manager is available to you for a nominal fee and serves as a reminder of SHAZAM’s commitment to providing you with great service at a low cost! You can continue to rely on us to provide quality products and services to meet the needs of your business and help you succeed.

Simple enrollmentIt’s easy to enroll. Just send an email to [email protected] and include your:• Merchant name • Merchant ID (MID) • Contact name • Contact email address • Request to be enrolled in Portfolio Manager

Once your email is received, we will contact you with more information to help get you started!

1_14 MER

Learn more about Portfolio Manager by emailing [email protected].