Shared Services in NevadaShared Services in Nevada

Nevada Digital Government Nevada Digital Government SummitSummit

December 6, 2007December 6, 2007

AgendaAgendaOrigin...Origin...Humble BeginningsHumble BeginningsWhat got done and Current happenings...What got done and Current happenings...Why we did it...Why we did it...What we’ve learned…What we’ve learned…Where we’re going from here…Where we’re going from here…

Origin...Origin...

Lunch at the Ice House Lunch at the Ice House

(Doesn’t every great idea start with a drawing on a napkin?)(Doesn’t every great idea start with a drawing on a napkin?)

Origin...Origin...Two years ago, we had a discussion that led Two years ago, we had a discussion that led to a Memorandum of Understanding, signed to a Memorandum of Understanding, signed by the State of Nevada, Clark County, the by the State of Nevada, Clark County, the City of Las Vegas and the Las Vegas City of Las Vegas and the Las Vegas Metropolitan Police Department at the 2005 Metropolitan Police Department at the 2005 Digital Summit Conference with just one Digital Summit Conference with just one simple purpose.simple purpose.

CONSIDER THE POSSIBILITIESCONSIDER THE POSSIBILITIES

Beginnings...Beginnings...

The MOU became the foundation for a working The MOU became the foundation for a working group called the Nevada Shared Information group called the Nevada Shared Information Technology Services (NSITS). Technology Services (NSITS).

They determined that a Feasibility Study and They determined that a Feasibility Study and Business Case for Collaboration in Government Business Case for Collaboration in Government was needed.was needed.

Beginnings….Beginnings….These folks;These folks;Enlisted the brain trusts from each entityEnlisted the brain trusts from each entitySolidified the focus and purpose doctrineSolidified the focus and purpose doctrineUnderstood that there would be entity and Understood that there would be entity and

political opinionspolitical opinionsDecided to establish a working task force Decided to establish a working task force

and get out of the way.and get out of the way.

What Got Done...What Got Done...The joint inter-local agreement between theThe joint inter-local agreement between the

involved entities for the purposes of collaboration involved entities for the purposes of collaboration resulted in;resulted in;

Buy-in from the senior management from each Buy-in from the senior management from each entityentity

Tolerance for sharing key personnel from each Tolerance for sharing key personnel from each entityentity

Pooled capital resourcesPooled capital resources

What Got Done... What Got Done...

Created a Charter/Scope DocumentCreated a Charter/Scope DocumentDetermined the true needs to implement Determined the true needs to implement

the visionthe visionDeveloped an RFP to obtain the get some Developed an RFP to obtain the get some

help and assemble the deliverables we help and assemble the deliverables we determined were necessarydetermined were necessary

What Got Done…What Got Done…

Contracted SAIC to develop a:Contracted SAIC to develop a:Feasibility StudyFeasibility StudySWOT AnalysisSWOT AnalysisGovernance FrameworkGovernance Framework

Coordinated a major effort with SIAC to Coordinated a major effort with SIAC to assess each entities business processes assess each entities business processes needsneeds

What Got Done…What Got Done…

Analyzed the SAIC deliverablesAnalyzed the SAIC deliverablesDeveloped a Governance ModelDeveloped a Governance ModelWithstood the loss of our Project ManagerWithstood the loss of our Project Manager

(Doesn't that ALWAYS HAPPEN)(Doesn't that ALWAYS HAPPEN)

Got all four entities to agree with and sign Got all four entities to agree with and sign the governance modelthe governance model

What Got Done…What Got Done…

Created an Executive Steering CommitteeCreated an Executive Steering CommitteeAppointed a Project Oversight CouncilAppointed a Project Oversight CouncilDeveloped a Project Initiation FormDeveloped a Project Initiation Form

Current HappeningsCurrent Happenings

Began Brainstorming ideas for potential projectsBegan Brainstorming ideas for potential projects Began talking to other Nevada entities about Began talking to other Nevada entities about

NSITS opportunities.NSITS opportunities. Governor Gibbons – Press Release regarding Governor Gibbons – Press Release regarding

collaborative efforts, recognizing progress by the collaborative efforts, recognizing progress by the NSITS group.NSITS group.

Created this presentation Created this presentation

Why We Did ItWhy We Did It Improved Business ContinuityImproved Business ContinuityBetter information sharingBetter information sharing Increased negotiating postureIncreased negotiating postureHigher levels of service to Nevada Higher levels of service to Nevada

residents residents Reduced duplication of services resulting Reduced duplication of services resulting

in saving to taxpayers in saving to taxpayers Improved working relationshipsImproved working relationships

Why We Did ItWhy We Did It

Because we were told itBecause we were told it

wasn’t possiblewasn’t possible

What We LearnedWhat We Learned

Herding Cats (government agencies) isn’t Herding Cats (government agencies) isn’t easyeasy

There are a lot of extremely intelligent and There are a lot of extremely intelligent and dedicated people in Nevada.dedicated people in Nevada.

Contractors don’t always understand the Contractors don’t always understand the scope of work especially when you’re not scope of work especially when you’re not sure yourselfsure yourself

What We LearnedWhat We Learned

Developing something never tried before Developing something never tried before can be a slow and onerous process.can be a slow and onerous process.

And the most important lesson of all:And the most important lesson of all:

Never to do this againNever to do this again

Where We’re Going TodayWhere We’re Going Today

Begin formal implementation of Begin formal implementation of governance modelgovernance model

Complete selection of members for Complete selection of members for necessary committeesnecessary committees

Develop policies and proceduresDevelop policies and proceduresFinalize Project Initiation FormFinalize Project Initiation Form

Where We’re Going TodayWhere We’re Going Today

Start accepting project requests Start accepting project requests Select potential projectsSelect potential projectsContinue collaboration effortsContinue collaboration effortsAdd new membersAdd new membersBecome the accepted group for future Become the accepted group for future

statewide collaboration projects statewide collaboration projects

There Are Endless OpportunitiesThere Are Endless Opportunities Shared LicensingShared Licensing VirtualizationVirtualization Master Pricing Agreements for hardwareMaster Pricing Agreements for hardware Shared Data Center resourcesShared Data Center resources Co-location of equipmentCo-location of equipment Peer ReviewPeer Review Shared training opportunitiesShared training opportunities Identity ManagementIdentity Management Digital Archive and E-RecordsDigital Archive and E-Records

Where We’re Going NextWhere We’re Going Next

Try to gain your Try to gain your InterestInterest

Contact InformationContact InformationDan Goggiano – 775-684-4306Dan Goggiano – 775-684-4306 dgoggiano@doit.nv.govdgoggiano@doit.nv.gov

Joseph Marcella – 702-229-6473Joseph Marcella – 702-229-6473 jmarcella@lasvegasnevada.govjmarcella@lasvegasnevada.gov

Joseph Santilli – 702-229-2410Joseph Santilli – 702-229-2410 jsantilli@lasvegasnevada.govjsantilli@lasvegasnevada.gov