Share Point

Embed Size (px)

Text of Share Point

IBM Tivoli Support Technical Exchange Web Seminar: Tivoli Storage Manger for SharePointSeptember 10, 2009IBM Software Services for Tivoli

Agenda: Introduction Presentation

What is TSM for SharePoint Parts of TSM for SharePoint Common Problems Disaster Recovery Troubleshooting Tips New Features in 6.1

Where to Find More Information Q&A

IBM Software Services for Tivoli

2

Introduction:This Tivoli Support Technical Exchange web seminar is intended to help provide a high level overview of the Tivoli Storage Manager for SharePoint product. Common problems will also be discussed. This will be based off of version 5.4.5 (DocAve 4.5.3). However I will discuss the additional features provided in version 6.1 (DocAve 5.1.2.1).

IBM Software Services for Tivoli

3

IBM Tivoli Support Technical Exchange Web Seminar: Tivoli Storage Manger for SharePointSeptember 10, 2009IBM Software Services for Tivoli

What is TSM for SharePoint TSM for SharePoint is an OEM of AvePoint's DocAve product which has been adapted to store data in TSM. This allows you to backup and restore your SharePoint data.

IBM Software Services for Tivoli

5

Parts of TSM for SharePoint DocAve Client (Agent)

This is installed on all systems in the farm. Was CE Web GUI Derby DB Index files

DocAve Manager Server

DocAve Media Server

TSM Server

IBM Software Services for Tivoli

6

Parts of TSM for SharePointTSM for SP Manager Share Point FarmHTTP Control Message

TSM for SP Manager Web BrowserControl Message

TSM for SP Client

SQL Server

TSM for SP Media ServerIBM TSM Server

Share Point Share Share Point Data Point Data Data

TSM for SP Media Server

IBM Software Services for Tivoli

7

Common Problems Permissions Setup of Schedules Pruning

IBM Software Services for Tivoli

8

Common Problems - Permissions Front-End Servers (all agents) :

Local administrator rights Farm administrator rights

IBM Software Services for Tivoli

9

Common Problems - Permissions Platform Level Backups require additional permissions

Member of the local administrator group Granted the following privileges in local security policy (log off and log back in to let these changes take effect): Act as part of the operating system and Replace a process level token For a SharePoint Control Agent User, also needs SP Farm Admin, Database Creator, SysAdmin For a SQL Server Member Agent User, need SysAdmin server role SQL clusters need View Server State permission on SQL server to query the SQL cluster nodes. Some environments need Logon as batch job

IBM Software Services for Tivoli

10

Common Problems - Setup of Schedules One plan, many schedules

IBM Software Services for Tivoli

11

Common Problems - Setup of Schedules One plan, many schedules

IBM Software Services for Tivoli

12

Common Problems - Pruning

IBM Software Services for Tivoli

13

Disaster Recovery Parts needed

Data BackupsThis is the data stored on the TSM Server

Index FilesFound on the Media Server \Tivoli\TSM\SharePoint\DocAve4\VaultServer\MediaServer\Data\

System Recovery BackupPerformed from the control panel Scheduled or manual Found on the Media Server \Tivoli\TSM\SharePoint\DocAve4\DocAveData\

DEMO

IBM Software Services for Tivoli

14

Troubleshooting Tips Debug Level logs

Open the log manger: TSM for Sharepoint GUI -> Control Panel -> System -> Log Manager. Turn the log level setting to 'Debug' for the DocAveWeb, DocAveNet, and DocAve media server involved under the area "Log Level Settings". Open the Agent Monitor: TSM for Sharepoint GUI -> Control Panel -> Agent Monitor. Click on each Agent and set the "Log Level" to debug in the dropdown. Found in the Job Monitor

Job Id

Screen shots

DEMO

IBM Software Services for Tivoli

15

New Features in 6.1 Business Intelligence Matrix Restore Timeline Backup Templates Coalescing Incremental Backups Discovery Dashboard User Interface

IBM Software Services for Tivoli

16

New Features in 6.1 - Business Intelligence Matrix Automatic classification of SharePoint content based on the business importance and modification frequency of the content. These two factors make up the row and column of a criticality matrix where each element in the matrix can have a custom backup plan mapped to it. This allows backup schedules of SharePoint content to be based on these dynamic parameters.

IBM Software Services for Tivoli

17

New Features in 6.1 - Restore Timeline Restore content can be selected based on when backups were run. This eliminates the need to search through backup data to find which plan has the desired content to be restored.

IBM Software Services for Tivoli

18

New Features in 6.1 - Backup Templates Commonly used backup parameters can be saved in templates which can then be used in multiple backup plans.

IBM Software Services for Tivoli

19

New Features in 6.1 Coalescing Incremental Backups Incremental backups can be merged with the most recent full backup to form a new virtual full backup.

IBM Software Services for Tivoli

20

New Features in 6.1 - Discovery Dashboard Provides an overview of your system where you can see the status of TSM for SharePoint logs, view the upcoming plans, and see the percent of plans that have succeeded or failed in the past few days or months.

IBM Software Services for Tivoli

21

New Features in 6.1 - User Interface The GUI has been significantly improved from earlier versions.

The GUI has been significantly improved from earlier versions.

IBM Software Services for Tivoli

22

New Features in 6.1 Backup Levels The names for the backup levels has changed for several of them Previous Versions => 6.1 Item => Item SubSite => Site Site => Site Collection Platform => Platform

IBM Software Services for Tivoli

23

Where to Find More Information: Product Manuals

Found in the info centerhttp://publib.boulder.ibm.com/infocenter/tivihelp/v1r1/topic/com.ibm.tivol i.sharepoint.doc/DocAve_4.5_IBM_TSM_User_Guide.pdf http://publib.boulder.ibm.com/infocenter/tsminfo/v6/topic/com.ibm.itsm.i c.doc/DocAve_v5_IBM_TSM_User_Guide.pdf

AvePoint Knowledge center

http://avepoint.com/support/knowledge-base-and-faq/

IBM Software Services for Tivoli

24

Q&A:The operator will instruct you on how to ask your questions of the presenters.

IBM Software Services for Tivoli

25