Shango Overview 11 11

Platform Overview

What is Shango?

Shango’s Core Technology delivers…

• ‘Cloudification’ or Cloud Enablement of legacy telco services and processes

• Extension to new services

• Acceleration of on-boarding customers

Today’s Service Providers Problem Statement

3RD PARTY TECHNOLOGIES

Large set of services coming from multiple external and internal

vendors

100’s of Suppliers (new

and old)

SERIVICE PROVIDERS

Legacy Processes to Orchestrate and Manage Services

(create, provision, bill, service, communicate,

repeat)

Complex, Often Manual

Processes

CHANNELS

Wide set of channels to market with

varying skill levels, product portfolios and

customer sets

Lack of Channel Independence

ENTERPRISES

Disparate and large scale set of unique

customers

Demanding Customers

Manual/Swivel Chair Provisioning and Service Orchestration

Cloudification of Legacy Network Services & Systems

• Implement Shango’s Translational API

Extension to New Services

• Quickly and easily on-board new cloud based services

Acceleration with Templated

Processes

• Automate additional business processes; expose channel & customers

Shango Wholesale Telco Services

Internal process efficiency and Partner enablement

Cloudification of Legacy Network

Services & Systems

Cloud Enablement

Cloudification of legacy services and processes

Why Cloudify?

• Providers need an authoritative solution for their disparate systems and business rules

How we’re doing it:

• By creating standardized data and workflow models that are platform independent

Complex reality with Legacy Wholesale Telco and Database Services

Back office

Service Provider

CRM Platform

Billing Platform

Other Platforms

E911

ENUM

TERM SMS

DNS

TERM

DID/ORIG

BILLING CSR TERM

WIRELESS TERM

LNP

Custom integration to each low-level API

Partners/Customers

Telco Marketplace

Telco Database Services

Integrate Once with Shango…

Telco Marketplace

Translational API

Back office

CRM Platform

Billing Platform

Other Platforms


Centralized Management Interface and User Profile Manager

Service Provider Partners/Customers

Cloudify Legacy Systems

Telco Marketplace

Translational API

Back office

CRM Platform

Billing Platform

Other Platforms




• Number Porting • DID Rate Management • Phone Number Activation • TN Management

Standardized Applications

Extension To New Services

Extension to new services and processes

Why Extend?

• Customers want simplified and easily delivered new service offerings.


• By creating a marketplace and ecosystem of integrated services available in Shango.

Extension to new services and processes Shango is pre-integrating to Key Platforms:

– Class 4 and 5 Softwitches: Broadworks, MetaSwitch, Sonus, Sansay, NetSapiens, and more

– LNP Service Order Admin: Integration to NPAC and CSR/LSR Gateway for number portability

– Billing: Integrate with your Telco Billing provider or utilize Shango’s Pre-integrated Telco Billing

Leverage Shango to Onboard & Manage 3rd Party Platforms and Services

Translational API

Back office

CRM Platform

Billing Platform

Other Platforms



Hosted PBX

Security/Storage

Mobile/Web

Shango Hosted

Starter Apps

•Telco Database Services • Telco Marketplace


Translational API

Back office

CRM Platform

Billing Platform

Other Platforms




Service Delivery Platforms


Translational API

Back office

CRM Platform

Billing Platform

Other Platforms





• Flow through provisioning • User migration between

platforms

• Ticketing • Hosted PBX • Billing


Accelerate With Standard Process

Templates

Acceleration of on-boarding of customers Acceleration of on-boarding of customers

Why Accelerate?

• Quicker revenue, faster service, happier customers!


• By creating standardized customer templates for provisioning, migration, integration, and deployment

Process Automation Templates

Translational API

Back office

CRM Platform

Billing Platform

Other Platforms




Standard Process Templates


Custom Process Templates

Process Automation Templates

Translational API

Back office

CRM Platform

Billing Platform

Other Platforms




Standard Process Templates


Custom Process Templates

• Reseller provisioning

interface • End-user self-management • Role Based provisioning


SHANGO PRODUCT OFFERINGS

Wholesale Telco

Services


Telco Market place

Services

3rd Party Service Delivery

Platforms

Shango Hosted

Telco Apps

Automated Process

Templates

Cloudify Extend Accelerate

Shango API And PLATFORM Access & Manage

Choices for Service Providers…

Provisioning Systems Vendors

Shango Advantage:

Only cloud based that also: • Platform/carrier

agnostic • Enables

standardized process across all platforms

• Is multi-tenanted

OSS/BSS Vendors

Shango Advantage:

Only cloud based offer that also: • Provides telco or

BYO with standardized UI for both

• Is Softswitch agnostic

• Is multi-tenanted

White Label Vendors with Telco

Shango Advantage:

• High-scale and

very low costs seats and services

• Enable any third party service or platform in addition to your own

Cloud Platforms as a Service

Shango Advantage:

• Platforms Only:

Massive customization and Integration necessary

Shango’s Unique Value Proposition

Fully Cloud-Based Services Activation & Orchestration Platform that enables service providers to access and manage:

• Legacy database or telco services • 3rd Party Service Delivery Platforms

And/or Leverage

Shango hosted applications and telco services ----

Use our services, bring your own – or both. Either way, Access & Management processes are

standardized to accelerate your Business!

Documents

Shango Overview 11 11