Services & Next Generation Business Solutions for the Manufacturing Industry

Manufacturing : 5 Leading Trends 1 Electronics

2 Virtualization

3 Customer Focus

4 Global Shift

5 Standardization

Increasing EmbeddedSoftware & Electronics

• In-Vehicle Entertainment

• Smart Vehicles • Mobility • “Closer” to the

Consumer• Embedded

Electronics

Virtualization across Product Development & Manufacturing

• HPC • Big Data • Simulation & • Engineering Services • Material Science

& Weight Reduction

• Cloud Adoption

Customer Centricity, Retention & Digital Marketing

• Consumerization of Manufacturing

• Analytics & Big Data

• Digital Strategy• Connected

Supply Chain • Ecommerce

Standardization across Plants & Smaller modular Factories closer to Demand

• Made to Stock moving to Made to Order

• Emerging Markets driving growth

• Globalization

Industry is seeing Global shift in patterns of Demand & Consumption

• Complexity reduction

• Optimize Capex through platform

optimization• Reduc e Time to

market

In the emerging context of Manufacturing, our POV …

- 3 -

OEM or Tier 1 - The Manufacturing CIO’s Concerns Remain Same!

Faster to the Market - Reduce Cost - Increase Value to Customer!

Process Variability - Disparate Systems - Real Time Performance DemandConnectivity - Scalability - Adaptability - Flexibility

Global Product Platforms

LCC Sourcing Opportunities

Global Market Spread

Value Added Products

Key Drivers

Least Cost

Highest Quality

On Schedule

LEAN Product Development

Global Sourcing Networks

Differentiate Customer Experience

Collaborative Value Chain

Business Response

Master Data Management (MDM)

Service Oriented Architecture

Software As A Service (SaaS)

Business Process Outsourcing

Technology Accelerators

Value Adding Business Solutions

Global Process Harmonization

Enterprise IT Transformation

Strategic Cost Reduction

Our Solutions

LEAN Supply Chain Remote IS Management (RIM) Enterprise Analytics

Consulting

TransformationServices

Solutions

Price Pressure

We find some of these trends resonating in BusinessStrategiesWe believe with our deep understanding of Manufacturing Landscape, we can add significant value …

4

The Big Questions

Where do we access the

documents we used last time?

How do we ensure network availability

24*7?

How do we analyze the Spend

How can we track purchase orders &

accounts payable at the least cost?

Who can design this component and get us

a LCC supplier?

How can we crash the mfg. lead time for this

part?

How do I optimize the spares inventory

in each depot ?

How can we decide if a service can be delivered on

shared service mode?

Supplier Contract Mfr

Stores Warehouse

Distributors & Resellers

End Users

Logistics

In house Mfg. unit

Inbound Logistics

Regulatory Info.Quality Info.

Supply Chain Mgt.

Employees

Employees Employees

How can we utilize the warehouse space

optimally?

How do we decide make

v/s buy?

How do I get visibility into my Warranty

spend?

4

Technology Management

KnowledgeManagement

FacilitiesManagement

CorporateManagement

5

What we deliver

Supplier Contract Mfr

Stores Warehouse

Distributors & Resellers

End Users

Logistics

In house Mfg. unit

Inbound Logistics

Regulatory Info.Quality Info.

Supply Chain Mgt.

Employees

Employees

Technology Management

KnowledgeManagement

FacilitiesManagement

CorporateManagement

Employees

5

Develop

TestCompliance

Launch

Design

SCADA

PLC

MES

Product Design & Development Manufacturing Post Manufacturing

Product Management Operations Execution Customer Experience Processes

Application Development, Management and Maintenance

Engineering & Industrial Services

Infrastructure Management

Business Process Outsourcing

IT Strategy & Governance

Functions

Processes

Value Chain

Serv

ices

Full Technology Services Stack

Horizontal Value Chain Coverage

Vertical D

epth

6

Adding Value at Every Stage

Integrating Plant Floor with Board Room to

drive business benefits

Enterprise Analytics

SCM CRM

Enterprise Systems

Production Planning

MES

Production Optimization

Supervisory Automation

Sensors Controllers

ProductDesign

Info

rmat

ion

Impa

ct o

f Dom

ain

Kno

wle

dge

Customer Experience Solutions

Manufacturing Excellence Squeeze

Value Chain

Cost

Product Lifecycle Value

7

A structure that delivers results

Global Manufacturing Business Unit

Resource Management

Program Management

Process Excellence

Innovation & Transformation

Team

Customer Relationship

Team

Technology Excellence

Team

Manufacturing Solution Centers

Domain ExpertiseConsulting

Demand Creation

Account ManagementDemand ManagementStrategic Partnership

Demand Fulfillment Business ExecutionDelivery Assurance

Solution ManagementTech Best Practices

Tools & Assets

8

Long standing relationships with the world’s leading manufacturers

Over

100 customers

Over

$500 M in revenues

Over

8000 associates

Most customer

relationships

3 years+>90%

repeat business

1 of 3 Fortune 500 customers work with us

Consistent compounded growth >30%

100% customer retention with CSI of 86.5%

A track record of delivering Quantifiable Results…

Cost• Inventory reduction by

$8Mn per year for Power Generation Equipment Manufacturer

• Improved capacity utilization by 8% for a Global Textile Machinery Manufacturer

• Reducing the cash-to-cash cycle time by 10 days for a Global Paint Major’s Indian Operations

Schedule• Lead time reduction

from 74 days to <30 days for Diesel Engine Manufacturer

• Increase in forecast accuracy by 25% for a Global Engine Manufacturer

• On time delivery improved by 15% at a Global Textile Machinery Manufacturer

Quality• Faster issue resolution

due to 70% reduction in quality issue notification time frame at Tier-1 Auto Component Supplier to leading OEMs

• Reduction of internal scrap by 18 % at a Global Engine Manufacturer

• Reduction in customer PPM by 22 % at a Tier-2 Supplier

Customer Satisfactio

n• Increased certainty on

delivery by achieving 97% deliver to promise at Tier-1 US-based Auto Component Supplier

• Reduced supply chain variability at a Global Engine Manufacturer

• Improved customer satisfaction through 30% improvement in On Time Delivery for a Diesel Engine Manufacturer