Profits Driven by Efficiency

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Service and Support ...

Your ALLDATA Collision subscription includes professional online training in ALLDATA’s “virtual classroom.” Visit www.alldata.com/support for a list of scheduled classes.

Need help with newer vehicles? Need information in a hurry? Just use the Collision Request form within the product or contact our Resource Library. You also have access to knowledgeable Customer Support Representatives six days a week and your dedicated Collision Account Manager Monday through Friday.

Library and Customer Support Hours (Pacific Time)5:30 am - 5:00 pm M-F6:00 am - 2:30 pm Saturday

©2009 ALLDATA LLC. All rights reserved. ALLDATA is a registered trademark and ALLDATA Collision is a mark of ALLDATA LLC. All other brands are trademarks of their respective holders. Subject to change without notice. CS-0900107

“I rely on ALLDATA Collision every day. If I can’t find

something, I submit a request directly through the product

and I usually get a fax back in minutes.”

Michael SilviaMechanic

BodyCraft, Folsom, CA

Contact ALLDATA today!Maximum efficiency benefits everyone…Make a positive impact on every aspect of your business by incorporating manufacturers’ collision repair information into your processes.

For more information, please visit www.alldata.com/crash or call an ALLDATA Collision specialist at 800-697-2533.

Our Customers Say it Best!

Profits Driven by Efficiency

ALLDATA was founded in 1986 to address the growing need for OEM automotive repair information. The complexity of new automotive technologies had begun to render repair manuals inefficient. Electronic data provided the solution.

Today, fast access to reliable information is vital to both the mechanical and collision repair industries. ALLDATA offers you a massive database of factory correct repair information from a single source. It is continually growing and is used daily by hundreds of thousands of technicians worldwide.

What is ?Vehicle manufacturers are the highest authorities for correct collision repair information, diagnostic procedures and practices. ALLDATA Collision provides accurate yet affordable OEM auto collision repair information and more. It is a powerful business tool that offers significant benefits from the moment a vehicle enters your shop until the owner drives it away.

ALLDATA® CollisionSM is Factory Repair Information and Much More

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“The changes in technology and construction materials

of the cars has been dramatic and the only

way to keep current and make safe repairs is to have

OEM information.

Having a single source for this information at your

fingertips is convenient and streamlines the

time-consuming process of searching for the correct

repair procedures.”

Shawn CollinsCollision SpecialistAAA Auto Salvage,

Prior Lake, MN

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“Any vehicle repair

business that provides

the vehicle manufacturers’ recommended repair

procedures to technicians

will get the job

done correctly, quickly

and efficiently.”

Mi tch BeckerIndustry Training

Instructor

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ALLDATA Collision is a powerful business tool to help you drive profits from efficiencies. Every member of your team can benefit from OEM repair information throughout all shop processes: disassembly, estimating, production planning, parts ordering, negotiating, tracking productivity, and documenting each repair in your facility.

General Managers • Increase profits by driving efficiencies and minimizing waste

• Enhance your customer satisfaction index through accurate and timely repairs

• Receive personal, professional attention from ALLDATA Customer Support Services

• Benefit from unlimited access to ALLDATA training, specific to job title and position

Production Managers • Improve vehicle throughput and ensure on-time vehicle

delivery

• Accelerate technician efficiencies and production

• Reduce unnecessary outsourcing of repairs

Parts Managers • Increase accuracy of parts ordering

• Decrease production delays and parts returns

• Verify correct manufacturer part numbers, components and updates

Estimators • Increase estimate accuracy for collision and mechanical

repairs

• Increase sales and consumer confidence with a professional explanation of necessary repairs

• Manage costly vehicle returns

• Provide required documentation to customers and insurers

• Identify proper repair procedures to reduce supplements

Body Technicians • Improve production efficiency

and minimize down time

• Access full and partial structural repair procedures

• Simplify repairs on technically challenging vehicles

Mechanical Technicians • Diagnose and repair drivetrain, suspension and steering

systems

• Create awareness of safety issues and provide vehicle-specific handling and repair procedures for hybrid and alternative fuel vehicles

• Reduce safety risks associated with new and complex vehicle technologies

As I am performing my day-to-day duties as a

General Manager in the Collision Center,

the most critical part of running a successful

business is to make sure that my customers are receiving

the best service that my team and I can provide.

Mike S teinkeGeneral Manager

ABRA Auto Body & GlassEagan, Minnesota

“I’ve never had this kind and depth of information available

at a reasonable cost...It’s my single-source access to FACTORY repair procedures.

It improves production and part procurement efficiencies.It enhances insurer relations –

which means I get paid for necessary procedures to

perform the repair.”

David SolmesPresident,

Dewey’s Auto Body, Inc.

Who Benefits from ALLDATA Collision?

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“We had a 2004 Volvo Cross Country with front-end

damage. Because of ALLDATA’s information,

we were able to section the rail, saving about $5,000.

In the past, without that information, we would

have had to replace the entire rail.”

Dennis Dean GambaCranston Collision Center

Cranston, Rhode Island

ALLDATA Collision was created by autobody professionals to increase profitability through greater efficiencies throughout your repair processes. This unique resource helps you enhance relations with insurers, vendors, staff and customers.

ALLDATA® CollisionSM by OPERATION

DRP Programs • Promotes file integrity, estimate accuracy and credible

documentation

• Provides positive impact on business performance measurements

• Enhances positive relations between the repair facility, insurer and the vehicle owner

• Allows effective communication with claims personnel

”ALLDATA Collision has proved to be

very beneficial to us. It has provided us with the correct codes for the projects that we are working on. We had one

situation where we worked on a car, and to justify the work

to the insurance company, we had to show them the exact

procedures from the ALLDATA system.

We were able to negotiate with the insurance company

and saved quite a bit of money.”

Frank Phelps and

Dean Ayco thScott Auto Body Shop

Charlotte, NC

Lean Operations • Provides part removal procedures during the disassembly

phase

• Provides vehicle-specific diagnostic and repair procedures after disassembly

• Promotes estimate accuracy and supplement reduction

• Assists with pre-production process planning and scheduling

• Increases efficiency throughout entire repair process

• Improves process for re-assembly and post-repair quality inspections

Mechanical Operations • Identifies mechanical

repair procedures that can be performed in-house

• Creates additional opportunities for upsell services

• Reduces unnecessary movement of vehicles

• Helps maximize gross profit opportunities

How Can ALLDATA Collision Help You?

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