Seagate Data Recovery Partnership

Our Expertise Nearly twenty years experience in the data recovery industry Leveraging Seagate’s heritage as the leading provider of disc and media

technology

Industry leadership First ISO 9000:2001 certified data recovery provider Highest levels of customer satisfaction The gold standard in data recovery technologies and success rates

Seagate Recovery Services Headquarters in Santa Clara, California Labs in Santa Clara, Toronto, Chicago, Amsterdam, Tokyo Partnerships include Staples,, UPS Certified Partner Program for VARs

About Seagate Recovery Services

Trusted Experts -9000 Customers - 20 Years of Success

Data Recovery Opportunity• According to Symantec Research, the average

business user is carrying between $1M and $8M in business value on their laptops/desktops/USB drives.• The value of the data on a computer is higher than

the cost of the computer.

• Consumer and business data is increasing at an exponential rate with more digital content being created between 2006-2008 than previously created in the entire history of the human race. • Increasingly, users are storing important

documents, photos, etc. electronically.

• Most consumers and SMB want support from Manufacturer• They look for a trusted partner like Conceptronic to

help when something goes wrong.

The Opportunity

• A value-added relationship that:– Allows the company to provide a – value-added service to partners and customers– One stop solution in Data Recovery – Enhances customer experience, satisfaction

and loyalty– Requires no labor investment

Support Analysis Diagnostic Recovery

Implementation

recovered data

Value Chain Data Recovery

The Opportunity:1. Advise on new products2. Sell More Storage products3. Online Backup

The Opportunity:1. Differentiate from other Competitors2. Get in contact with potential existing clients3. Improve Client Retention

Fulfillment for your clients by Seagate Recovery Services

Data Recovery -- Overview

• Data loss happens all of the time!– Whether caused by failed media,

by user error, or simply by accident– Customers are frustrated, anxious

and unsure where they can go for help

• Data Recovery customers face significant uncertainty– Uncertain costs– Uncertain results– Unknown vendors

The Answer

• A partnership with Seagate provides:– A single source for any data recovery– The reputation, knowledge and

experience of Seagate, theleading disk drive company.

– No risk• Flat rates. (possible)• No shipping costs.• A data guaranty: No Data recovered, No charge! NO RISK!

– A fast and easy turn around: Every case is a treated as a priority…between 5 and 7 business days to complete the work.

Why Seagate?• World renowned First In-

Class manufacturer of digital data storage media

• Unsurpassed technical capabilities for recovering customer’s lost data

• Recovery from ALL brands and ALL media types

• Data is returned on external USB drive

Our Data Recovery Laboratories• The worlds industry’s first ISO

9000:2001 certified labs• Insures quality

• Safe, secure: data kept confidential• Class 10 Clean room environment• Specially trained high level

technicians• Largest inventory of spare parts for

reconstructing failed drives

Data Recovery Services

• Normal Data Recovery1. External HD recovery

2. Laptop recovery

3. Desktop recovery

• Specialist Data Recovery Services:1. Tape Recovery

2. Raid Recovery

3. Server NAS Recovery

4. Encrypted Recovery

• Other Data Services1. Data Migration / Restoration

2. Data Discovery