Scott Lister Brochure

transport ⁄⁄ scottlister.com

fully integrated projects, fully assured

2 | About Us

ABOUT US

Scott Lister is a global engineering and project management consultancy, specialising in end-to-end technical solutions for large-scale infrastructure projects.

Engineering Management

and Advisory

Systems and Safety Assurance

Risk Management

Human Factors

Systems Design and Integration

Project Management

Integrated Management

Systems

Asset Management

We offer a comprehensive suite of services encompassing the entire project lifecycle, including:

Each of our services can be delivered in isolation, or in combination

with others to meet project requirements.

Established in 2009, the consultancy has quickly

gained a strong reputation for delivering high-quality

technical solutions to clients in both the public and

private sectors. With offices in 5 locations, we combine local

knowledge and expertise with extensive coverage of Europe, the

Middle East and Asia.

Our People & Culture | 3

OUR PEOPLE & CULTURE

The successful outcome of the projects we undertake is based on a number of key factors:

IntegrityIntegrity lies at the core of our organisational culture. We apply the principles of honesty, trust, responsibility and respect to every aspect of our business operations and relationships.

Technical ExpertiseWe pride ourselves on our deep technical expertise and experience in all service areas. Our teams provide innovative solutions that work for our clients and the communities in which they operate.

PartnershipWe consult closely with our clients from the outset of the project. This enables us to offer flexible services perfectly tailored to their requirements, and leads to long-term relationships based on mutual trust.

ValueBy focussing on cost, and assigning professionals with the appropriate skill-sets, we are able to deliver maximum value to our clients, whether we are working on a small, local assignment, or a large-scale infrastructure project.

Our PeopleThe strength of our multi-disciplinary teams springs from the combined expertise and experience of our people. We attract, develop and retain top talent in order to grow our business and offer our clients the highest level of service.

SafetySafety is embedded in our organisational culture and is a major consideration in all service areas. We ensure strict compliance with the relevant safety requirements both within our workplace, and on every project we undertake.

4 | Engineering Management & Advisory

ENGINEERING MANAGEMENT & ADVISORYCombining technical expertise and strength in management

• Management of Feasibility and Concept Definition

• Design Management

• Construction Management

• Value Engineering

• Constructability and Efficiency Review

• Multi-disciplinary Design Review

• Cost Estimation

• Procurement Advice

• Safety Review and Advisory

• Due Diligence

Successful engineering management is not just about technical expertise; it also requires strong management skills, including commercial awareness, business know-how and an appreciation of the surrounding environment. An experienced engineering manager is able to grasp the big picture, understand how the various individual pieces operate and interact, and work with a multi-disciplinary team to meet desired goals.

At Scott Lister, our engineering managers are experts in their field. We work on both client and delivery sides at all stages of the project lifecycle, from design to construction and commissioning. We coordinate commercial and technical inputs and outcomes, while retaining a keen awareness of our clients’ business objectives at all times. Project governance is a crucially important aspect of our approach: we ensure that decision-making is logical, robust and auditable throughout the design, development and delivery of project services and infrastructure. This is reinforced by the vigorous, top-down ‘systems engineering’ approach we adopt in every project we undertake.

Project Services | 5

• Project Leadership

• Commercial/Contracts Management and Negotiation

• PMO and Project Controls

• Stakeholder Engagement and Management

• Business Case Preparation and Tender Management

• Procurement Management Services

• Project Planning

• Risk Management

Delivering effective project solutions

Project management has to take into account a variety of factors, such as risk, cost, timing and human resources. This leads to the need for a multi-disciplinary approach to ensure the right results. Efficient project management is innovative, strategic and cost-effective and produces significant outcomes for organisations, such as new infrastructure, systems or processes.

At Scott Lister, our project management services encompass all phases of the project lifecycle, from initial concepts, planning and design through to operations, control and maintenance. We are experts in the field, drawing on multi-disciplinary skills and an approach based on our core capability in systems solutions. We work in close partnership with our clients to ensure that we respond to their requirements as well as the needs of the specific project or programme of works.

Our solutions are flexible in that we can offer services either as fully-embedded professionals, or as an independent team. And our expertise knows no boundaries: we have successfully managed projects in both the public and private sectors in locations around the globe.

PROJECT SERVICES

Concept

Planning & Design

Operations & Maintenance

Integration

Implementation

6 | Systems Design & Integration

SYSTEMS DESIGN & INTEGRATION

Putting you on the right track for integration

• Signalling Design

• Control and Communications Systems Design

• European Train Control System (ETCS) Design and Integration

• Communications Based Train Control (CBTC) Design and Integration

• Test and Commissioning

• M&E Systems Design

• Electromagnetic Compatibility (EMC)

• Design Review and Assurance

• Technical Optioneering and Feasibility

Rail systems are a major feature of our global infrastructure, transporting millions of passengers in safety and comfort every day. Behind the scenes lies a complex web of interactive systems, components and techniques which must be carefully integrated to ensure seamless operations at all times. Technology and innovation play an increasingly important role in this environment, with systems such as Communications-Based Train Control and Computer-Based Interlocking constantly evolving to meet requirements.

At Scott Lister, our expert team of consultants delivers a comprehensive range of services throughout the project lifecycle, from the concept and feasibility phase through to actual design, test and commissioning. These services include technical optioneering papers and engineering assurance for system design, configuration and implementation. We have a strong focus on conventional signalling systems as well as train protection and control systems, including Automatic Train Protection and Operation, for suburban, metro, and light rail. We also have deep experience in the development and implementation of international high speed and freight lines.

We have worked closely with clients around the globe to design and develop strategic rail integration solutions, using our systems expertise combined with the latest in technology and innovation.

Systems & Safety Assurance | 7

• Safety Case Authorship

• Quantitative Risk Modelling (techniques include FTA and ETA)

• RAM Analyses

• Hazard Log Preparation and Management

• Accredited HAZOP Facilitation

• ALARP Assessment

• Requirements Elicitation and Management

• Verification and Validation

• Electromagnetic Compatibility (EMC) Assessment and Management

• Expertise in all Systems and RAMS Standards, including ISO, Cenelec, Mil-Std, Def-Stan, and EIA

On large-scale projects systems are increasingly complex, both in terms of technology and hierarchy, as they can extend across an elaborate set of interdependent components. As a result, client requirements have become more sophisticated with regard to safety and interface management processes. Structured assessment and analysis activities are an essential response to these needs.

A safe and systematic approach to complexity

At Scott Lister, our systems engineering and assurance services cover the full project lifecycle, from project feasibility and concept development to delivery, test and commissioning, and through-life support. We apply a systems approach to every phase of the projects we undertake, ensuring we meet user requirements in terms of reliability, availability, maintainability and safety, and that all evidence is carefully documented.

Our approach is built on decades of experience in the high-risk, “state-of-the-art” technology sector, where we have partnered with clients in a range of industries, including defence, nuclear and aviation. This approach has been tailored to suit industries where technology may play a lesser role, but where the interfaces are nevertheless just as complex.

We have a strong track record in major greenfield and brownfield multi-disciplinary transport projects around the globe. Our international experience, combined with the ability and agility of our expert teams, enables us to design, develop and deliver solutions that perfectly fit our clients’ requirements.

SYSTEMS & SAFETY ASSURANCE

8 | Risk Management

RISK MANAGEMENT

• Whole of Enterprise Risk Management

• Risk Workshop Facilitation

• Risk Management System Development

• Project/Program Risk Assessment

• Quantified Risk Modelling

• Schedule Risk Analysis

• Cost-Contingency Analysis

• Organisational Risk Profiling

• Cost-benefit and ALARP Assessment

Creating value through risk management

In a complex, uncertain environment where failure can have far-reaching consequences, risk management has never been more important. By identifying, assessing and developing appropriate mitigation strategies, the likelihood of risk is reduced and negative consequences are minimised. Effective application of risk management principles also promotes an environment in which innovation and opportunity can thrive. It can lead to significant cost and schedule savings, creating efficiencies and allowing time and resources to be allocated to other needs.

At Scott Lister, our principal risk consultants are all recognised leaders in their field, and are supported by an experienced team of risk managers. We use our combined expertise to deliver proven enterprise-wide risk management solutions across all aspects of a business. Our solutions also work for projects and cover every phase of the project lifecycle, from design through to delivery.

We work in close partnership with large public and private sector organisations to develop management systems and create risk profiles that support informed decision making at every level, from the board room to the shop floor.

Integrated Management Systems | 9

INTEGRATED MANAGEMENT

SYSTEMS

• IMS Development

• Management Systems Auditing (to internal company and external standards, ISO etc.)

• Management Systems Training

• HSEQ e-Training

• PMO set-up

• Legislation Advisory Services

Simplifying management through integrated systems

Today’s organisations often have a number of management systems running side by side in order to meet their commitments to health & safety, responsible environmental practices, quality management, security and the like. Integrating these systems can lead to significant benefits, such as improved efficiency through the removal of task duplication, and the development of common business objectives. By consolidating all the information in one management system, auditing time can also be reduced and paperwork simplified, resulting in substantial savings in terms of costs and resources.

At Scott Lister, our consultants are experts in their field and have extensive experience of local legislative requirements and relevant international standards. We can provide overall system expertise as well as specialist advice related to individual system elements. Our management systems services can take a variety of forms, including initial system development and implementation, system review and upgrade, and training and auditing. We also deliver second and third party auditing and certification solutions.

We have successfully delivered a wide range of integrated management solutions to clients in the transport industry, enabling them to streamline their business operations, and reduce costs and complexity.

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10 | Asset Management

ASSET MANAGEMENT

Making your assets work for you

• Asset Management Strategy Development

• RAM Analysis

• Risk Based Maintenance Planning

• FMECA

• Development of Technical Maintenance and Asset Management Plans

• Development and Management of Asset Registers

• Asset Performance Modelling and KPI Reporting

• FRACAS

• Operational Readiness

Asset management is an important consideration, both in projects where the future use of assets should be considered at all stages of the project lifecycle, from development through to delivery, and in maintenance organisations, for setting up new systems and streamlining existing ones to achieve optimal performance. The key to successful asset management lies in the implementation of solutions to maximise return while reducing risk and keeping costs down.

At Scott Lister, we focus on a risk-based approach to asset management and maintenance planning. Our services are broad in scope and include helping clients to establish asset management requirements and specifications; leading the development of a maintenance approach; producing asset management information for handover; and setting up or optimising asset management systems.

By adopting our approach, clients benefit from important improvements in the productivity, reliability and operational risk profile of their assets, as well as achieving significant reductions in inspection and maintenance costs.

Reduced Risk

Maximise Returns

Lower Costs

Human Factors | 11

• Organisational Culture/Health Assessment

• Behavioural Based Change Strategies and Delivery of Programs

• Risk Based Training Needs Analysis

• HCI/HMI Assessment

• Human Reliability Assessment (HEART and THERP)

• User Centred Design

• Work Load Analysis

• Fatigue Assessment

• Crowd Flow

• Accessibility Assessment

Factoring in the human element

Understanding the role of the ‘human element’ within a system that interfaces with people is crucial. A broad range of factors affect an individual’s safety, efficiency and comfort at work, and these must be taken into account in the design and implementation of a safety-critical system. Similarly, the human element is a major consideration within an organisation: people’s behaviours, beliefs and habits play a key role in shaping organisational culture. Understanding how this process works and why is paramount in developing a high-performing organisation.

At Scott Lister, we are human factors experts. We have deep experience of the specialist assessment techniques, such as work load analysis and human reliability assessment, required to gather information on individual tasks and processes within a system. This enables us to identify potential shortcomings and key areas for improvement, and provide recommendations and solutions to our clients based on our findings. We also offer expertise in the assessment of organisational culture, and proven strategies for building and maintaining a high-performing organisation.

We have a strong track record in the successful delivery of human factors services to a variety of transport organisations. Working in close partnership with clients in this sector, we have helped them achieve operational efficiency and significant safety improvements by factoring in the human element within their systems and organisations.

HUMAN FACTORS

12 | Case Study 1

Client: Dragados SA (UK)

Client Authority: London Underground

Project Value: £600 million

Bank Station Capacity Upgrade, London, UKDescriptionBank-Monument station is located in the heart of the City of London financial district. It is one of the most complex subterranean railway stations in the world and is of strategic importance to the UK’s economy, being one of the major gateways to the City for employees and visitors. Bank is the fourth busiest station on the London Underground network, with 96,000 passengers boarding, alighting and interchanging during the AM peak period alone.

As Bank station becomes busier, congestion is increasingly becoming a problem with some of the worst overcrowding on the underground. The Bank Station Capacity Upgrade (BSCU) project aims to address major congestion issues and reduce journey times on the Northern line, the Docklands Light Railway and interchange routes within the Bank-Monument station premises.

Scope of ServiceScott Lister is accountable for Systems Integration within the Bank Station Capacity Upgrade (BSCU) project. In addition to demonstrating strong leadership capabilities to ensure a fully assured solution, we are responsible for interface and integration management, reliability, availability and maintainability, requirements traceability and management, EMC, and human factors.

Project OutcomeThis project is ongoing.

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Case Study 2 | 13

Client: CPG/Taisei Gama

Nurol Joint Venture (TGN JV)

Client Authority: Turkish State Railways

Project Value: $2.5 billion

Marmaray Rail Project, Istanbul, TurkeyDescriptionThe Marmaray Rail project is based in the Turkish city of Istanbul. It is a transport project comprising a 13.6-kilometre crossing of the Bosphorus Strait, the upgrade of 63 kilometres of suburban rail lines to create a 76.3 kilometre high-capacity passenger line between Gebze and Halkalı, along with the provision of 440 electric multiple unit cars. The crossing itself incorporates the world’s deepest undersea immersed tube tunnel.

Four new underground stations have been built. Thirty-seven other above-ground stations along the line will be rebuilt or refurbished. The above-ground suburban lines have been upgraded to three tracks: two for commuter rail and one for high-speed passenger trains (bi-directional). The tunnel section allows for two bi-directional tracks to be used by commuter and high-speed trains. Freight trains will also use the tunnel crossing. Signalling allows for headways of two minutes.

Scope of ServiceWorking for TGN Joint Venture via CPG Consultants, Scott Lister was responsible for the complete Reliability, Availability, Maintainability and Safety analysis and assurance of the electrical and mechanical systems for the rail tunnel, with four stations and three ventilation buildings spanning over 13km from the European side to the Asian side of the Bosphorus Strait.

Project OutcomeThe project is ongoing. We have successfully delivered the safety case for limited train operation; the safety case for full train operation is to follow.

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14 | Case Study 3

Client: RailCorp/Transport for NSW

Client Authority: RailCorp/Transport for NSW


Waratah Rolling Stock, Sydney, AustraliaDescriptionThe Waratah Train Rolling Stock project comprises the design and delivery of 78 eight car sets, a new maintenance facility, and train simulators in a Public Private Partnership arrangement. To date it is the largest ever rolling stock project in Australia.

Scope of ServiceScott Lister provided a multi-disciplinary team to support RailCorp (and subsequently Transport for NSW after responsibility for the project was transferred) in the management and resourcing of the safety, systems compliance and accreditation functions of the Waratah train delivery project.

Our responsibilities included RAMS management in accordance with EN50126; delivery of RailCorp safety cases and acceptance of contractor safety cases; system safety requirements management; hazard log management; project risk management; safety management oversight of the

design, construction and testing program; management of safety and environmental management audit/compliance program; incident investigations and liaison with the Rail Safety regulator including gaining variation to RailCorp’s rail safety accreditation.

Project OutcomeDuring the final design, testing and commissioning phases, and the delivery of the first six trains, we were responsible for RailCorp’s team administering the safety, systems compliance and accreditation aspects of the project and ultimately gaining regulatory acceptance for use of the new trains on the RailCorp network. The trains are now operational and the project is considered a major success.

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Case Study 4 | 15

Client: Hitachi

Client Authority: UK Government

Project Value: £1.2 billion

Hitachi Intercity Express Programme, London, UKDescriptionHitachi Rail Europe is designing and building the new High Speed Rail rolling stock for the Great Western and East Coast Main Line, covering the routes between London and Edinburgh. The new generation of trains, known as Class 800and class 801, will replace the ageing intercity fleet and enter service on the Great Western Main Line, in 2017. The following year, they will operate on the East Coast Main Line, travelling the route to Scotland via York and Newcastle. Setting out from London and running at 125mph, the Class 800/801 trains will shave six minutes off a journey to York, seventeen minutes to Newcastle, and eighteen to Edinburgh. They will enter service nine years before the first 225mph High Speed 2 trains become operational on the London to Birmingham route in 2026.

Scope of ServiceScott Lister was engaged to assess, procure and implement a tool to support the technical and contract requirements management activity on this billion-pound contract to build and maintain rolling stock.

Project OutcomeWe successfully delivered a mature requirements management database and set up the processes for its future administration throughout the life of the project.

16 | Case Study 5

Client: Transport for NSW

Client Authority: Transport for NSW


North West Rail Link, Sydney, AustraliaDescriptionThe North West Rail Link is Australia’s largest public transport project and the first stage of Sydney Rapid Transit, the city’s new rapid transit rail network.

It will be Australia’s first fully-automated railway network and services will start in 2019 with a train every four minutes in the peak, or 15 trains an hour.

The AU$8.3 billion North West Rail Link includes eight new railway stations, 4,000 commuter car parking spaces and the upgrade and conversion to rapid transit status of five existing railway stations.

Scope of ServiceScott Lister was initially commissioned by the NWRL project to develop the Project Safety Management Plan (PSMP). This covered all areas of the project, including safety management and systems assurance of NWRL personnel and the three major contracts (tunnels, viaducts and rail systems/operations).

Our remit was then extended to include implementation of the PSMP with a team of Scott Lister personnel seconded into the project to lead the management of the workplace safety and safety assurance functions (EN50126). This includes liaison with the rail regulator, management of the Independent Safety Assessor, tender development/evaluation support and management of the overall safety assurance program.

Project OutcomeScott Lister continues to lead the implementation and oversight of the NWRL Project Safety Management Plan.

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Case Study 6 | 17



Project Value: $1 billion

Automatic Train Protection (European Train Control System), Sydney, AustraliaDescriptionThe Automatic Train Protection (ATP) project is currently rolling out European Train Control System (ETCS) Level 1 on approximately 40% of the Transport for New South Wales(TfNSW) network and fleet, as well as a pilot line for ETCS Level 2, in order to improve network and maintenance efficiency. An ETCS supply contract has been awarded to Alstom for both trackside and on-board equipment. The technical and commercial integration of this contract with on-board and trackside installation suppliers is under the responsibility of TfNSW.

Scope of ServiceScott Lister has been supporting the TfNSW at all levels of the program, including strategy, preliminary and detailed design, test and commissioning, systems engineering, system safety, and Reliability Availability Maintainability (RAM).

Project OutcomeWe defined an alternative ETCS trackside solution that will accelerate the roll-out of unfitted areas and rolling stock, and ensure that the safety benefits of ETCS technology are swiftly obtained. We used our systems engineering expertise to set up the requirement management system in DOORS and manage the design verification and requirements satisfaction arguments. Additionally, we developed the ATP RAM plan and consolidated the applicable RAM requirements.

Ongoing activities include designing and reviewing ETCS Level 1 signalling functional specifications; developing the safety assurance deliverables for the ETCS Level 2 pilot scheme; and undertaking a variety of test and validation activities.

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18 | Case Study 7

Client: Transport for NSW (Transport Projects Division)


Project Value: Confidential

Systems Engineering Framework Development, Sydney, AustraliaDescriptionTransport for New South Wales, Transport Projects Division (TPD) was seeking to improve its project acceptance process. One of a number of identified solutions was to introduce a ‘fit-for-purpose’ systems engineering process that ensures the robust elicitation and management of stakeholder requirements from project conception (business case stage) through to project completion.

Scope of ServiceScott Lister worked with TPD to develop a fit-for-purpose systems engineering framework for the organisation. The approach took best practice and learning from other projects and international guidance, such as the INCOSE Systems Engineering Handbook and ISO/IEC 15288, and ensured full integration with TPD’s own engineering and assurance processes.

Following framework development, Scott Lister was engaged to plan and oversee the organisational implementation of a formal systems engineering approach that incorporated solid requirements management principles.

Project OutcomeIn terms of the systems engineering framework, we successfully delivered engineering procedures tailored to the lifecycle stage of the project, a template for a Systems Engineering Management Plan, and generic management reports with checklists to raise the visibility of systems engineering and monitor the progress of activities on projects.

Further activities included preparing a requirements management implementation plan, implementing formalised requirements management on select projects, and assisting TPD in the selection of ‘best-fit’ requirements management software for the organisation.

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Case Study 8 | 19

Client: URS

Client Authority: Public Transport Victoria

Project Value: Confidential

Melbourne Metro Rail Capacity ProjectDescriptionThe Metro Rail Capacity Project is a planned metropolitan rail infrastructure project in Melbourne, Australia. It includes the construction of a rapid transit twin rail tunnel over 9 kilometres from the north west to the south east of the city.

The project is currently the subject of planning and investigation works.

Scope of ServicePartnering with URS, Scott Lister was engaged in support of the Rail Operations and Systems Engineering Advisor (ROSEA), who were tasked with:

• The development of an operating plan for future metro-style rail services on the Melbourne Metropolitan rail network,

• Review and evaluation of procurement options,

• The compilation of a standards library, and

• The development of the rail safety case and subsequent rail safety accreditation.

Scott Lister undertook a number of activities on the ROSEA Project, including the development of:

• Draft Rail Safety Case Framework,

• RAM Targets,

• The Draft Business and Systems Requirements Specification,

• Delivered a short course in the areas of Systems Engineering, Safety Assurance and RAM.

Project OutcomeScott Lister completed its activities and was asked to further extend its services to the Cranbourne Packenham Rail Corridor Project.

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20 | Case Study 9

Client: Sinclair Knight Merz, UK

Client Authority: London Underground


Ealing and Upminster Depot Modernisation, London, UKDescriptionAs part of the introduction of new and improved S7 and S8 rolling stock onto the London Underground network, significant modernisation of the depots at Ealing and Upminster was required. The main depot upgrade works consist of multiple work streams: civil, drainage, building (premises), track, signalling, communications, fire systems, electrical and mechanical systems, traction power, and low voltage supply. These works are required to provide an integrated design which will be managed through a series of phased construction stages, meeting the District and Circle “Stabling Strategy” through to the agreed end-state configuration.

Scope of ServiceScott Lister was engaged to provide human factors integration services. The brief included task analysis as well as base line, and predicted ergonomic analysis of design and positioning of all maintenance equipment at the depots.

Project OutcomeScott Lister has been able to fully integrate with our clients’ design teams and add significant value to the design processes to ensure that London Underground has first class maintenance depots to support the new rolling stock.

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Case Study 10 | 21

Client: Gammon

Client Authority: Land Transport Authority

(LTA)


Marina Coastal Expressway, SingaporeDescriptionThe $4.1bn Marina Coastal Expressway (MCE) is a new strategic link between the Kallang-Paya Lebar Expressway (KPE)/East Coast Expressway (ECP) in the east and the Ayer Rajah Expressway (AYE) in the west, with direct connections to the Downtown at Marina Bay and Marina South area. The expressway comprises a 3.5 km underground tunnel while the remaining 1.5 km is at grade or depressed. The underground tunnel includes a 420 m section which runs under the seabed at a maximum depth of 20 m. The construction of the MCE required undersea dredging.

Scope of ServiceScott Lister was engaged to provide systems assurance and Electromagnetic Compatibility (EMC) services for Gammon’s contract C461. This included the supply, installation, testing and commissioning of the electrical system for MCE.

We were later engaged to provide the same services for contract C463 involving the tunnel ventilation and environmental control systems for MCE.

Project OutcomeScott Lister successfully provided the assessments and assurance reports required by the Land Transport Authority and the MCE was opened in December 2013.

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22 | Case Study 11

Client: London City Airport

Client Authority: London City Airport


London City Airport Capacity Improvement Programme, London, UKDescriptionLondon City Airport (LCA) has significant expansion plans for the coming years. Today, they carry more than three million passengers; future demand will see this number double. LCA has a single runway and self-parking only facilities for aircraft. The airport prides itself on very short check-in times and speed of transfer to aircraft. Being close to London’s financial centre, the airport is considered a critical enabler for the ongoing success of the area and a program of capital works has been developed to meet the future needs of the airport.

Scope of ServiceScott Lister was engaged to provide project management services on a number of key projects to increase airport capacity.

Project OutcomeOur project managers used their expertise and thorough understanding of the airport environment to deliver development projects worth over £25 million. These projects included increasing capacity at passport control; creating more retail space; relocating aircraft stands and all their associated services; updating, testing and commissioning new fire alarm and emergency systems; and examining the feasibility of numerous projects to increase the operational and financial success of the airport.

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Case Study 12 | 23



Project Value: $460 million

Newcastle Light Rail Project, AustraliaDescriptionAs the second biggest city in NSW, Newcastle has over 155,000 residents and this is anticipated to increase to 190,000 by 2031. By 2036, the city centre is also expected to accommodate an additional 10,000 jobs and 6,000 homes. The Newcastle Urban Renewal Strategy incorporates a number of initiatives designed to rejuvenate the city centre and support growth. These include re-establishing Hunter Street as Newcastle’s main street; connecting the city with its waterfront and improving access to and within the city centre; and supporting greater use of public transport.

Scope of ServiceScott Lister was engaged to develop the Business Requirement Specification (BRS) for the truncation of the Heavy Rail service at Wickham, the building of a Light Rail between Wickham and Newcastle East and the creation of an Interchange.

We undertook a review of all of the available Transport for New South Wales (TfNSW) source documentation regarding the project and, through a series of stakeholder workshops, developed a list of project-specific business requirements.

Project OutcomeTfNSW was presented with a series of SMART (Specific, Measurable, Achievable, Relevant, Time-Bound) requirements that defined their needs in a clearly articulated manner. Scott Lister was re-engaged to support the development of the next-stage System Requirement Specification (SRS).

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[email protected] ⁄⁄ scottlister.com

Sectors OverviewScott Lister works through established partnerships with Government and Public/Private sector organisations. We have led and supported projects and initiatives of all sizes in the following sectors across the globe.

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FR5509/09/14

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