Sarah Thomassararose244@gmail.com7812 Ellipse PkwyFishers, IN 317-432-8398
My name isSarah Thomas and I am Patient /Customer First kind of person. My years for working with the public has helped me with diversity; learning that everyone is different but everyone is to be treated equally and as top priority. As an unpaid Intern, I have proven that what I do comes from the heart and that customer service and patient experience is a privilege; making sure that they are satisfied is a personal requirement. Sarah will be a valuable contribution to the organization.Work ExperienceSmart IT Indiana Medicaid September 2013- PresentProvider Enrollment Analyst Complete enrollment and update request following the most current IAC rules and Indiana Family and Social Services Verify appropriate licensure and certifications are valid. Verify all provider-specified document requirements are met. Ensuring that only eligible providers are enrolled and maintained. Fraud, waste, and abuse prevention and referral. Terminating ineligible providers Customer Service Data Entry Indiana Members Credit UnionJuly 2013- September 2013Pool Teller My job here is to process transactions for members, help them with account transfers, deposits, ordering various kinds of checks if they need them and to assist them with any other kind of request thats related to their various accounts or any kind of financial ties they have with the credit union. Frys ElectronicsSeptember 2009- July 2013Customer Service AssociateCustomer ServiceDuties such as cleaning the restroomand outside trash, which includessweeping, cleaning the mirrors checking the trash in there and cleaning anything else required at the time.In addition we must check and if necessary take the trash to the warehouse to the back of the store for storage. Education
Fishers High School- Academic Honors Diploma Graduated: May, 2008IUPUI- Bachelors Degree in Health Sciences, with Gerontology Certification Graduated: May 12, 2013
Patient Experience:Riley Childrens Hospital:January to May 2009. I interned in the childrens library of Riley Hospital. I helped them organize the library when needed, take the cart around the hospital to pick up the various books and movies from the wards in the hospital as well. I would assist the patients with finding items they wanted, and helped them set up if they wished to play on the video game systems we had there in the library.Brookdale Senior Living- March to May 2012. Interned working with the seniors. Helping the patients in various ways, adjust to everyday living.
Skills-Data Entry with multiple software applications, Problem solving, proficient in: Pecos/CMS, Lexus Nexus, Web Interchange Microsoft Office, Excel. Ability to work well under pressure in a fast paced environment; Attention to detail.