Embed Size (px)
Citation preview
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 1Public
Jan Aksel / Erik Engquist, SAPJune 2018
SAP Innovation And Optimization Pathfinder
A tool from SAP that helps to improve your business.
2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Business Innovation: Fulfill
business demand for new
functionalities and improve
business processes
Simplify IT: Improve
IT operations and
reduce TCO
Prepare for the
digital
transformation
Continue providing
value from existing
systems during
transformation
IT department
IT vs. Businessrequirements and company’s strategic digitalization goals
3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
How To Identify Improvement and Innovation Opportunities?
SAP offers a broad portfolio for customers:
▪ 1,000+ user experience apps
▪ 800+ SAP enhancement package innovations
▪ 950+ preconfigured business and IT performance metrics
▪ 1,300+ SAP Enterprise Support deliverables that help optimize IT and business processes
▪ Vast range of premium engagement and service offerings
▪ Various solutions for the cloud and SAP S/4HANA
▪ Which innovations are relevant?
▪ How can we realize the full potential of our investment in SAP software and services?
▪ What are the next steps to take advantage of a vast portfolio of service and support offerings
from SAP?
4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5
SAP Innovation and Optimization Pathfinder for SAP ERP
SAP Innovation and Optimization Pathfinder recommends options for optimizing business operations and the IT environment
Innovation recommendations
Business improvement opportunities
Optimize IT and accelerate innovation
ERPsystem
Current
Environment
IT
Decisions
Personalized innovation
recommendations based on your
current SAP system usage for:
▪ SAP enhancement packages
▪ SAP Fiori
▪ SAP cloud solutions
▪ SAP S/4HANA
Business process improvement
recommendations, based on
business performance data fromyour SAP applications:
▪ Industry benchmarks
▪ Top areas with potential for
future process improvements
across all lines of business
Recommendations on how SAP
can help automate and improve
your IT activities:
▪ Top areas with potential for
future IT improvements
▪ Automation through SAP Solution Manager
5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6
SAP Innovation and Optimization PathfinderA tailor-made report highlighting innovation potentials, business process and IT optimizations
Customer-specific improvement and innovation
opportunities based on the customer’s current core SAP
ERP system usage, business & IT performance
Industry benchmarks and recommendations for
business and IT to optimize SAP solutions, or to
implement software and cloud innovations using relevant
SAP Enterprise Support or SAP Services offering
Interactive report navigates decision makers to relevant
information, services and tools
Free-of-charge for customers on SAP maintenance
Landing Page:
www.sap.com/Pathfinder
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 6Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9
Introducing the Executive Summary
What's new and relevantfor my core system
enabled by SAP ERP?
YOU
1
3
2
Ideas for breakthrough innovation
Focus: Cloud extensions and SAP S/4HANA
2Enhancement recommendations
Focus: SAP Fiori and
functional enhancements
1
Optimization recommendations for line of business and IT
Focus: Business process
optimization and reduction of IT
total cost of ownership
3
Demo
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 8Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
RECOMMENDED
INNOVATIONS
SAP Innovation And Optimization Pathfinder | IT Edition
You are here: Executive Summary – Key Findings
Sample Corp. | Main System: PRD
Automotive Industry
Next-Generation
Digital Business
SAP Cloud
Extensions
Relevant enhancements for:
Digital coreEnhance your existing SAP ERP system Cloud extensions
Recommended Improvements and Innovations
Improve Business Processes
Areas with potential for business improvement:
Optimize IT and Accelerate Innovation
Areas with potential for IT improvement:
Functional
Enhancements
Relevant enhancements for:
▪ Manufacturing
▪ Sourcing & Procurement
▪ Finance
Simplified User
Experience
▪ Production Operator
▪ Employee – Travel Info Apps
▪ Manager Apps
Relevant SAP Fiori Apps for:
▪ Basic Warehouse Management
▪ Cost Management
▪ General Ledger
Simplified business scenarios for:
Key findings for Sample Corp.:
Key recommendations for Sample Corp.:
Key findings for Sample Corp.:
▪ SAP Ariba Contracts
▪ SAP Ariba Catalog
▪ SAP Ariba Buying
▪ Order to Cash: Sales orders overdue for billing
▪ Warehouse Management: Open outbound transfer orders
▪ Order to Cash, Finance: Overdue customer payments
▪ Database growth per month
▪ Emergency changes: Transport requests with short transition time
▪ Users with extended usage rights
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 9Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
RECOMMENDED
INNOVATIONS
SAP Innovation And Optimization Pathfinder | IT Edition
Sample Corp. | Main System: PRD
Automotive Industry
Discover functional enhancements Move to the digital core
* http://news.sap.com/sapphire-now-sap-fiori-user-experience/
• SAP enhancement packages
simplify the way customers
manage and deploy new software
functionality for the SAP Business
Suite
• Customers can selectively
implement these software
innovations and activate business
functions upon business demand
• SAP S/4HANA is the next-
generation business suite
designed to help you run
simple in the digital economy
• SAP S/4HANA is the “digital
core” of your entire enterprise
and natively supports the
Internet of Things, Big Data,
real-time analytics, mobile,
business networks, and more
Functional
Enhancementsf
18on your current SAP
enhancement package 4
Relevant innovations
Next-Generation
Digital Business
39 recommendations
Relevant scenarios
You are here: Recommended Innovations >> Overview
Improve user experience
• SAP Fiori is the personalized and
intuitive user experience for SAP
software across devices
• It will help your users gain
productivity, save training costs
and increase user adoption
• SAP Fiori apps for SAP Business
Suite are included with your
underlying SAP software license*
Simplified User
Experience
38 on your current database
90 on SAP HANA
Relevant SAP Fiori apps
Explore cloud opportunities
• SAP offers cloud apps (SaaS) for
all lines of business, a market-
leading cloud platform (PaaS), and
flexible on-demand infrastructure
(IaaS)
• Overall SAP has already 110+
million cloud subscribers and 41
state-of-the-art data centers around
the world
on latest SAP enhancement
package 845
Digital coreEnhance your existing SAP ERP system Cloud extensions
SAP Cloud
Extensions
Relevant extensions
12 recommendations
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 10Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
Finance
on your current release
level and database
on SAP HANA
5
20
Human Resources
on SAP HANA
3
0
on your current release
level and database
Sourcing &
Procurement
on SAP HANA
15
21
on your current release
level and database
Manufacturing
on SAP HANA
6
17
on your current release
level and database
Supply Chain
on your current release
level and database
on SAP HANA
1
4
Service, Sales, Marketing
and Commerce
on your current release
level and database
on SAP HANA
6
8
R&D, Engineering
on your current release
level and database
on SAP HANA
2
7
Asset Management
on your current release
level and database
on SAP HANA
0
13
Sample Corp. | Main System: PRD
Automotive IndustryRECOMMENDED
INNOVATIONS
You are here: Recommended Innovations >> SAP Fiori
* http://news.sap.com/sapphire-now-
sap-fiori-user-experience/
SAP Fiori will help your
users gain productivity,
save on training costs and
increase user adoption.
SAP Fiori is included with
your underlying SAP
software license*.
Explore each line of
business to discover which
SAP Fiori apps are
currently, and in the future,
relevant for you.
SAP Fiori is the new
user experience for
SAP software
Simplified User
Experience
Customer-specific
Recommendations
Top 10 SAP Fiori apps forTop recommended SAP Fiori apps
based on your current system usage »
Available SAP Fiori apps: 308 Available SAP Fiori apps: 43 Available SAP Fiori apps: 149 Available SAP Fiori apps: 62
Available SAP Fiori apps: 256 Available SAP Fiori apps: 131 Available SAP Fiori apps: 93 Available SAP Fiori apps: 76
automotive industry »
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 11Public
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 12Public
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 13Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
You are here: Recommended Innovations >> SAP Fiori >> Next Steps 1/2
Sample Corp. | Main System: PRD
Automotive Industry
Enjoy a new user
experience with SAP Fiori
and engage the valuable
SAP service and support
activities in these next
steps:
1. Discover how to drive
quick time-to-value
2. Prepare using SAP
Enterprise Support value
map for SAP Cloud platform
3. Realize value by
achieving your productivity
improvements for savings
and profits
Simplified User
Experience
Next
Steps
RECOMMENDED
INNOVATIONS
+ ADDITIONAL OFFERINGS »
SAP ENTERPRISE SUPPORT:
1. Discover 2. Prepare 3. Realize
• Join openSAP course
“Introduction to SAP Fiori
UX” »
• Read success stories from
other customers »
• Expert-guided-implementation
for SAP Fiori »
• Join openSAP course “Build
your own Fiori App in the
Cloud” »
Join SAP Enterprise Support value map for SAP Cloud platform »
Chose your objective*:
(1) Revitalize your SAP user experience in the cloud with SAP Fiori Cloud
(2) Realize SAP Fiori use cases for your company
(3) Deliver enterprise-grade native and hybrid mobile apps
(4) Set up the hybrid app toolkit and develop SAP Fiori mobile apps in SAP Web IDE
*Exemplary excerpt of SAP Enterprise Support services and value map objectives
• Try SAP Fiori, demo cloud
edition »
• Discover available SAP Fiori
apps and get customer-
specific recommendations »
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 14Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
You are here: Recommended Innovations >> SAP Fiori >> Next Steps 2/2
Sample Corp. | Main System: PRD
Automotive Industry
To gather further help from,
find out additional SAP
Digital Business Services
offerings that can accelerate
your time to value when it
comes to improve your SAP
application user interface.
Such additional offering
covers different phases
such as: advise, realize,
empower and innovate to
differentiate from
competition.
Simplified User
Experience
Next
Steps
RECOMMENDED
INNOVATIONS
ADDITIONAL OFFERINGS*:
SAP ENTERPRISE SUPPORT »
1. Advice 2. Realize and
Empower
3. Innovate and
Enhance
• User Experience (UX) Advisory
Service: Identify Use cases,
business case and roadmap
• SAP Rapid Deployment Solutions
for SAP Fiori Apps: Deploy SAP
Fiori foundation and SAP Fiori
apps
• SAP Rapid Deployment Solutions
for SAP Screen Personas: Coach
customer and deploy screen
Personas
• UX-Driven productivity
optimization
• Training service for SAP Screen
Personas
• Design Thinking workshop for
business innovation: Identify
business use cases for UX
• Design service for user
experience
• Custom Development (e.g.,
new SAP Fiori app): Build a
custom developed SAP Fiori
app or solution
More »
+
*Service offerings, not included in your maintenance agreement
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 15Public
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 16Public
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 17Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
RECOMMENDED
INNOVATIONS
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential
Sample Corp. | Main System: PRD
Automotive Industry
YOU VS. INDUSTRY PEERS
(selected from SAP EarlyWatch Alert)
BUSINESS GOALS
WITH IMPROVEMENT POTENTIALNEGATIVE IMPACT
ON BUSINESS
IMPROVEMENT
VALUE FOR YOU
Optimize Perfect Order
Fulfillment
Avoiding of delays, wasted money
and errors
Reduce Warehouse Costs
(% of spend)
Costs for the warehouse
management processes
Reduce Days Sales
Outstanding
Avoiding of delays, wasted money,
and errors
1
2
3
▪ Higher liquidity costs
▪ Manual work for clarification
▪ Delayed or even lost revenue
▪ Performance decrease of finance
transactions such as dunning runs
▪ Delay in the warehouse picking process
▪ Delay in goods issue posting and billing
▪ Differences between real world and the
book stock
▪ Wrong available to promise planning
▪ Higher liquidity cost
▪ Longer period-end closing and year-end
closing
▪ Manual work for tracking/clarification
▪ Loss of revenue »
»
»
Maximize cash
generation
Reduce operating
expenses
Optimize Business
Processes
Reduce operating
expenses
Maximize cash
generation
Reduce costs for
business operations
best 25%worst 25%
22 items82 items549 items
Warehouse
Management:
Open outbound
transfer orders
Your company 5.732 items
best 25%worst 25%
1.949 items18.235 items34.233 items
Order to Cash,
Finance: Overdue
customer
payments
Your company 26.789 items
best 25%worst 25%
192 items1.797 items2.960 items
Order to Cash:
Sales orders
overdue for
billing
Your company 186.792 items
Additional KPI’s from your SAP EarlyWatch Alert report compared to your industry peers+ »
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 18Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Optimize Perfect Order Fulfillment
Sample Corp. | Main System: PRD
Automotive Industry
Future Solution:
Use business process analytics in SAP Solution Manager to
continuously monitor business processes.
BUSINESS GOAL WITH IMPROVEMENT POTENTIAL:
Optimize Perfect Order Fulfillment
1
The aging distribution shows a significant number of open customer items.
Review how these numbers can be reduced and how to avoid this trend in future.
Situation:
Implication:
The identified sales order items could indicate situations in which services have been provided
to your customer for which you cannot expect a customer payment (lost revenue) because a
billing document has not yet been created.
KPI relevant for:
• Sales
• Finance
KPI breakdown: “Order to Cash: Sales orders overdue for billing”:
<3 months old 4-11 months old Older 12 months
Customer values 7.426 85.163 94.203
In % 4% 46% 50%
• The KPI tree shows all dependencies which influence the
business goal “Optimize Perfect Order Fulfillment’
• The dashboard provides you with a steady control of all
dependent KPI’s, providing the transparency for a continuous
optimization
Sales orders
overdue for billing
186.792
Unconfirmed sales
schedule lines
no data
Sales schedule lines
overdue for deliveryOverdue outbound
deliveries
Perfect order
fulfillment
Further business goals which are impacted by this KPI:
• Cost and duration of periodical-end closing
• Reduce days sales outstanding
”186.792 open sales items whose planned billing date is
already in the past and the invoice is not yet fully created.”
RECOMMENDED
INNOVATIONS
NEXT STEPS »
4.365 5.719
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 19Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next Steps 1/2
Sample Corp. | Main System: PRD
Automotive IndustryRECOMMENDED
INNOVATIONS
+ ADDITIONAL OFFERINGS »
SAP ENTERPRISE SUPPORT:
1. Discover 2. Prepare 3. Realize
• Business decision makers introduction »
• Accelerated innovation enablement: SAP
Solution Manager – Business Process
improvement and analytics
• Business Process Performance
Optimization continuous quality check »
• Meet the expert: How to use business
process operations dashboard »
• Meet the expert: How to use Business
Process Analytics »
• Expert-guided-implementation: Business
process improvement and analytics
Join SAP Enterprise Support value map for Business Decision Makers »
Chose your objective*:
(1) Run and understand the SAP Business Process Analysis report, discover quick wins
(2) Successfully configure SAP Business Process Analytics and understand its results
(3) Identify potential for old data reduction
(4) Execute business process improvement project for selected 2 to 3 key figures within 4 months
(5) Set up and configure Business Process Operations dashboard and Dependency Diagram on top of SAP Business Process Analytics
*Exemplary excerpt of SAP Enterprise Support services and value map objectives
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 20Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next Steps 2/2
Sample Corp. | Main System: PRD
Automotive IndustryRECOMMENDED
INNOVATIONS
*Service offerings, not included in your maintenance agreement
• Support customers to maximize the value of their current SAP Business Suite or SAP S/4 HANA implementation
• Initial process health check and mapping of Business Process Analytics key figures to customer business goals (e.g., perfect order fulfillment)
• Best Practice implementation of Business Process Analytics and management tools for status and progress tracking in customer SAP Solution Manager
• Ongoing Best Practice knowledge regarding root cause analysis, ongoing support to track improvement progress and value realization
Premium Engagement Service for Business Process Improvement for SAP Solutions
Business Assessment for Finance Business Assessment for Supply Chain Management
• Business assessment and roadmap of your financials processes with in-depth
analysis of the financial organization
• Provides flexible transformation path to meet business needs and regulations
• Outcome: Better compliance with financial regulations and more timely decision
making due to faster financial reporting
• Helps to cope with industry trends like increasing product variety, shortened
product lifecycles and fragmentation of the supply chain
• Improving customers’ SCM processes and the supporting IT applications
• Outcome: Target SCM processes are defined plus transformation roadmaps
are developed based on SAP best practices
More »
More »
+
+
ADDITIONAL OFFERINGS FOR BUSINESS PROCESS IMPROVEMENTS*:
ADDITIONAL OFFERINGS FOR BUSINESS PROCESS ASSESSMENT*:
SAP ENTERPRISE SUPPORT »
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 21Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential
Sample Corp. | Main System: PRD
Automotive Industry
YOU VS. INDUSTRY PEERS
(selected from SAP EarlyWatch Alert)
IT GOALS
WITH IMPROVEMENT POTENTIAL IMPACT ON BUSINESSVALUE
FOR YOU
Improve Data Volume
Management
Database growth and control with
the correct system settings and
archiving procedures
Improve SAP System
Usability
System usability including
response times, look & feel, and
user interface simplicity
Improve Security
Improve application security,
compliance and data security along
the build, set-up and operation
phases
1
2
3
▪ Reduction of application performances
▪ Increase in operation costs
▪ Users resistance in leveraging
application
▪ Lower business performance and data
accuracy
Reduce operational
cost »
▪ Legal risk from unauthorized data
access
▪ Business continuity risk from
uncontrolled customizing changes
Ensure business
continuity
Reduce operational
cost »
»
Ensure business
continuity
best 25%worst 25%
1416
Sample Corp.Database growth
per month38 GB
Continuous business
improvements
Time to Value
best 25%worst 25%
366520990
Sample Corp.Average
response time in
dialog task
1.116 ms
best 25%worst 25%
131330
Sample Corp.Users with
extended usage
rights
32 users
RECOMMENDED
INNOVATIONS
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 22Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Improve Security
Sample Corp. | Main System: PRD
Automotive Industry
Future Solution:Use SAP Solution Manager IT services and operations management.
• IT services and operations management tools play an important role
for security, collecting information about a system landscape,
providing alert mechanisms, and helping distribute security patches
Relevant SAP
Solution Manager
capabilities:
• Security
compliance
• Secure
operation
• Secure setup
• Secure code
• Infrastructure
security
NEXT STEPS »
Users with listed above critical profiles can endanger the business continuity and shall be
taken under control.
Situation:
IT GOAL WITH IMPROVEMENT POTENTIAL:
Improve Security
3
Implication:
Recent customer examples show that espionage, sabotage and fraud can cause severe
damage to an SAP system and to the customer’s business. We found several severe security
issues in your productive SAP systems.
Total cost of ownership
System activities performance can have a high impact on the IT cost of operation therefore is
paramount to leverage automation as offered by Solution Manager.
• Impacted Cost Driver Cost of System and Application administration
$
”32 users with extended usage rights in SAP ERP system PRD.”
RECOMMENDED
INNOVATIONS
KPI Details Additional critical usage rights
Number of super
users accounts
(SAP_ALL)
% of total users vs.
users having extended
usage right
No. of users
authorized to change
user passwords
No. of users
authorized to change
or display all tables
32 users 3.2% 132 users 68 users
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 23Public
IMPROVE BUSINESS
PROCESSESOPTIMIZE ITOVERVIEW
SAP Innovation And Optimization Pathfinder | IT Edition
>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Improve Security >> Next Steps
Sample Corp. | Main System: PRD
Automotive IndustryRECOMMENDED
INNOVATIONS
* Exemplary excerpt of SAP Enterprise Support services and value map objectives
More »
SAP ENTERPRISE SUPPORT*:
1. Discover 2. Prepare 3. Realize
• Meet the expert: Security value map –
content overview »
• Meet the expert: Evaluation critical
authorizations for business users »
• Expert-guided-implementation: Security
optimization service »
• Meet the expert: Configuration validation for
security »
• Meet the expert: SAP Solution Manager
security dashboard »
• Meet the expert: Implementing SAP
security notes: Tools and best practices »
Join SAP Enterprise Support value map for Security »
ADDITIONAL OFFERINGS**:
More »
+
Application Management Services
The AMS service provides company-specific post-implementation support to pro-actively manage day-to-day application, technical and database operations and
deploy, manage, monitor, and optimize customer SAP solutions and business processes - on-premise or in the cloud. Through a long-term relationship based on
Service Level Agreements, customers can focus on strategic initiatives and KPI based outcomes for business process improvement and rapid innovation adoption,
while relying on 24/7 business continuity support, SAP expertise, high availability and optimal performance of their IT solution at lower TCO.
** Service offerings, not included in your maintenance agreement
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 24Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 28
Prerequisites And Delivery Process Overview
Activate enhanced SAP EarlyWatch Alert (EWA)
Extract system usage information
Initiate request and receive results from SAP
Activate enhanced SAP EarlyWatch Alertincluding Business KPI information well in
advance (e.g. 3-4 weeks before you plan tosubmit Pathfinder request)
Extract the list of used SAP transactions from your productive SAP ERP system collected by
workload monitor (ST03N)
Perform final checks and send ST03N results and latest enhanced EWA to SAP
SAP will send you the pathfinder results report usually within one week via email
C u s t o m e r Customer +
Pathfinder Input
▪ Enhanced SAP EarlyWatch Alert including business key figure information
▪ Workload monitor (ST03N) with SAP system usage information from productive SAP ERP system collected
Key Technical Prerequisite
▪ SAP Solution Manager 7.1 – Support Package 12 or higher, or SAP Solution Manager 7.2
Pathfinder Handbook »
Questions »
1 2 3
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 25Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 29
PATHFINDER ORDER FORM: www.sap.com/pathfinder
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 26Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 31
31
Empowers CIOs or IT leaders to articulate
business benefits with their line-of-business
managers
Helps customers prioritize decisions and build
an optimization and innovation strategy
Offers a free-of-charge, personalized report to
all customers under SAP maintenance,
independent of their support model
Order your free report: www.sap.com/Pathfinder
Key Benefits of SAP Innovation and Optimization Pathfinder
27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
1. Awareness 2. Discovery 3. Evaluation 4. Decision
Tools supporting the customer journey
Use Case 1:
Value of
Support
Use Case 2:
Digital
Transformation
Pathfinder
Summarizes top
recommendations from:
Transformation Navigator
S/4 Readiness CheckBSR for S/4HANA
Innovation
Discovery
Fiori Apps
Library
SolMan Value
Report
Innovation Discovery
Fiori Apps Library
BSR for S/4HANA
S/4 Discovery Workshop
I want to
move to
S/4HANA and
Cloud
I want to
realize the
value of
support
28PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Value Experience Tools
SAP Fiori apps library & recommendationsEnable new user experiencehttp://www.sap.com/fiori-apps-library
http://www.sap.com/FAR
SAP Innovation and Optimization
PathfinderInnovation recommendations, Industry
benchmarks and recommendations for
business and IT to optimize SAP
solutionshttp://www.sap.com/pathfinder
Business scenario recommendations for
SAP S/4HANASimplified business processes with SAP S/4HANAhttp://www.s4hana.com/
Innovation DiscoveryImprovements, enhancements and new functionality for
SAP productshttp://www.sap.com/innovationdiscovery
SAP Transformation NavigatorBuild a product roadmap for your digital transformation journeyhttp://www.sap.com/transformationnavigator
SAP Solution Manager value reportIT TCO optimization with SAP Solution Manager http://www.sap.com/solman-value
SAP Support Insights Report Support scope & usage, outlining value
opportunitiesPlease request via Customer Interaction Center or
Support Advisory
Measure success and value
realization
Starting Point: PathfinderAssess your situation and identify potential value
Detailed Innovation and Improvement RecommendationsIdentify relevant innovations and optimize TCO
SAP Innovation & Value realizationOverview
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 29Public
Thank youContact information:
General Mailbox:
Jan Aksel Erik EngquistSAP Maintenance Go To Market SAP Maintenance Go To Market
+46 725 079 170 +46 768-598 151
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 31Public
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
