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SA P Customer Success Story  AT A GLANCE Company Name Dualogis GmbH, Germany  www.dlogistics.com/dualogis Industry Logistics for the chemicals industry Key Challenges Dualogis wanted to improve its logistics by upgrading IT, to accommodate customers that had migrated to SAP® R/3® software, which is available today in the mySAP™ ERP solution. Implementation Partner SAP Consulting Solution and Services mySAP Supply Chain Management (mySAP SCM)  with logistics execution software SAP R/3, which is available today in mySAP ERP Existing Environment Legacy system Implementation Highlights SAP Consulting provided excellent service. Key Benefits mySAP SCM provides better performance, better analytical accuracy, and optimal warehouse management. Risk of error as well as turnaround times are reduced.  A simplified communications system improves relationships  with customers and partners. Radio frequency (RF) technology enables paperless communication in the war ehou se. Transportation management improved. “mySAP SCM mature technology for logistics execution has brought us more performance, better analytical accuracy, and optimal warehouse managemen t. Those are essential elements for modern logistics.” Heinz Gramm, Director, Dualogis GmbH DUALOGIS FAST, INTEGRATED PROCESSES IN A MULTICUSTOMER WAREHOUSE WITH mySAP™ SUPPLY CHAIN MANAGEMENT For a logistics specialist in the chemicals f ield, effective commu- nications with customers is a must at every level – including IT. T o ensure its success in this specialized arena, Dualogis chose SAP® software. Based in Obenburg am Main, Germany, Dualogis GmbH was founded in mid-2000 by D. Logistics AG and Acordis Industrial Fibers GmbH. Acordis Industrial is the largest department at the multinational Acordis group, which supplies customers worldwide with chemical fiber and special products for industrial, textile, medical, and hygiene applications. The joint venture, Dualogis, combines the logistics ability of D. Logistics with the industry- specific knowledge of the Acordis group. Dualogis operates the entire Acordis finished-goods warehouse, including managing goods receipts and issues, picking, staging, and transportation planning. In an 80,000-square-meter warehouse that boasts 53,000 square meters of storage space, Dualogis stores and moves more than 120,000 tons of chemical f iber from around 270,000 pallets. Depending on the product that is stored and changing customer requirements, Dualogis uses a variety of storage models, including bulk, flat, and pallet-rack storage, and a modern high-rack storage system.

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Page 1: SAP Customer Success Story

8/14/2019 SAP Customer Success Story

http://slidepdf.com/reader/full/sap-customer-success-story 1/2

SAP Customer Success Story 

 AT A GLANCE

Company NameDualogis GmbH, Germany www.dlogistics.com/dualogis

IndustryLogistics for the chemicalsindustry

Key ChallengesDualogis wanted to improve itslogistics by upgrading IT, toaccommodate customersthat had migrated to SAP® R/3®software, which is available todayin the mySAP™ ERP solution.

Implementation PartnerSAP Consulting

Solution and Services

• mySAP Supply ChainManagement (mySAP SCM) with logistics execution software

• SAP R/3, which is availabletoday in mySAP ERP

Existing EnvironmentLegacy system

Implementation HighlightsSAP Consulting providedexcellent service.

Key Benefits

• mySAP SCM provides betterperformance, better analyticalaccuracy, and optimal warehousemanagement.

• Risk of error as well asturnaround times are reduced.

• A simplified communicationssystem improves relationships with customers and partners.

• Radio frequency (RF) technologyenables paperless communicationin the warehouse.

• Transportation managementimproved.

“mySAP SCM mature technology for logistics

execution has brought us more performance,

better analytical accuracy, and optimal

warehouse management. Those are essential

elements for modern logistics.”

Heinz Gramm, Director, Dualogis GmbH

DUALOGISFAST, INTEGRATED PROCESSES IN A MULTICUSTOMERWAREHOUSE WITH mySAP™ SUPPLY CHAIN MANAGEMEN

For a logistics specialist in the chemicals f ield, effective commu-

nications with customers is a must at every level – including IT.

To ensure its success in this specialized arena, Dualogis chose

SAP® software.

Based in Obenburg am Main, Germany, Dualogis GmbH was

founded in mid-2000 by D. Logistics AG and Acordis Industrial

Fibers GmbH. Acordis Industrial is the largest department at the

multinational Acordis group, which supplies customers worldwwith chemical fiber and special products for industrial, textile,

medical, and hygiene applications. The joint venture, Dualogis,

combines the logistics ability of D. Logistics with the industry-

specific knowledge of the Acordis group.

Dualogis operates the entire Acordis finished-goods warehouse,

including managing goods receipts and issues, picking, staging,

and transportation planning. In an 80,000-square-meter wareho

that boasts 53,000 square meters of storage space, Dualogis

stores and moves more than 120,000 tons of chemical f iber from

around 270,000 pallets. Depending on the product that is stored

and changing customer requirements, Dualogis uses a variety of

storage models, including bulk, flat, and pallet-rack storage, and

a modern high-rack storage system.

Page 2: SAP Customer Success Story

8/14/2019 SAP Customer Success Story

http://slidepdf.com/reader/full/sap-customer-success-story 2/2

mySAP™ SUPPLY CHAIN MANAGEMENT:

 AN INVESTMENT IN THE FUTURE

“Every customer receives high-quality logistics services at the

best possible price. To a company wishing to succeed in this area,

modern IT solutions are an absolute necessity,” says Oliver

Beierlein, who is responsible for shipping processing at Dualogis.

In order to fulfill this goal, Dualogis decided on SAP software – specifically SAP R/3® software, which is available today in the

“. . . SAP software will accelerate

delivery processing, freight registration,

and transportation processing.”

Oliver Beierlein, Dualogis

mySAP™ ERP solution, and mySAP Supply Chain Management

(mySAP SCM) – at a critical juncture in its business: the mainte-

nance contract for its legacy system expired and two of Dualogis’sbetter customers had just migrated from SAP R/2® software to

SAP R/3. The implementation team at Dualogis was assisted by

a small group of consultants from SAP Consulting.

SYNCHRONIZED FLOW FOR MATERIAL AND DATA 

mySAP SCM includes software for all aspects of logistics execu-

tion, including warehouse management. The software manages

putaway, stock transfer, and removal of stock in finished-goods

warehouses. All internal warehouse processes and goods move-

ments are processed without paper – including inventory man-

agement, storage bin management, and radio frequency (RF)technology. Wireless data transfer enables the use of mobile

bar-code readers, which transfer data directly to SAP software.

At Dualogis, warehouse management software is installed as a

central system that communicates with SAP software at the

company and at its integrated customers’ facilities. Handling

unit (HU) management summarizes the different products to

be delivered to a given customer in groups.

Allocating goods at storage-bin level ensures that inventory

management is transparent. Transport management software

calculates cost-effective transport options, takes appointmentinformation into account, supports direct selection of transpor-

tation service providers, puts shipments together, prints the

necessary documents, and calculates shipment costs.

To Beierlein, the advantages of comprehensive warehouse proce

mapping are clear, “The direct wireless-data connection has

significantly reduced transaction times in the warehouse, and

the implementation of new logistics functionality in SAP softwa

will accelerate delivery processing, freight registration, and tran

portation processing.” But that is not all: The standardized,

enhanced reporting software, which can also process customerbilling, provides extra transparency and quality. Both the risk of

error as well as turnaround times are reduced signif icantly. And

the simplified system for communicating with customers and

freight forwarders ensures seamless data exchange.

REACTING FLEXIBLY TO CUSTOMERS AND MARKETS

Dualogis is now well prepared for the future. It plans to integrat

additional customers into the logistics execution software and

map nonwarehouse services. In addition, Dualogis wants to

extend its range of services for existing customers and win new

customers from other industries. According to Roland Endres,application manager at Dualogis, using mySAP SCM is “a distinc

competitive advantage – we have now successfully proven that

different customers’ complex logistics requirements can be

mapped in a single system.”

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