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Samantha Mackowiak15608 Ridgeland Ave. ∙ Oak Forest, IL 60452 ∙ (773) 780-6449 ∙ [email protected]
EDUCATIONLewis University, Romeoville, ILBachelor of Science, Major in Finance, Minor in Economics, Expected May 2017Honors: 3.6 GPA ∙ Dean’s List ∙ Recipient, Lewis University Transfer Achievement Scholarship Award
Moraine Valley Community College, Palos Hills, ILAssociate of Science, General Studies, May 2015
PROFESSIONAL EXPERIENCEFrancesca’s Collections, Orland Park, IL, November 2016 – PresentAssistant Manager
Collaborates with store management in developing and implementing strategies to influence sales results by utilizing regional reporting systems for goal measurement
Engages staff members through effective coaching techniques to ensure a positive work environment Monitors inventory, sales, marketing and visual updates, along with staff performance and scheduling
accuracy
Ann Taylor, Orland Park, IL, October 2014 – November 2016Sales Lead
Often work independently in opening, closing and operating the retail facility, including such activities as cash handling and deposits, ordering supplies and managing schedules
Utilized three reporting programs to interpret store profitability and influence positive results Motivated store associates to meet and exceed sales goal through client relations and resolve any
customer complaints regarding sales and service
Menards, Tinley Park, IL, September 2012 – February 2014Head Cashier
Monitored, directed, and prioritized all store front end activities in a high volume traffic retail environment
Listened to customer complaints and questions, resolved system errors during transactions and responded to requests for price checks and other functions for customer service
Oversaw register transactions, processing of customer purchases, and handling any refunds and overrides
VOLUNTEER EXPERIENCEAmerican Marketing Association, Lewis University Chapter, 2015 - PresentVice President, Financial Operations
Monitor all cash flows of the organization and delegate funds for various projects throughout the academic year
Congregation of St. Joseph, LaGrange Park, IL, 2008-2010Volunteer, Data Entry
Created Excel spreadsheets with volunteer and student information for the English as a Second Language program
Communicated with the United States Citizenship and Immigration Services Department on behalf of students preparing to take citizenship testing
ACTIVITIES AND SKILLS Able to problem solve and analyze data effectively and efficiently using various applications including
Excel and Access Team leader and activity coordinator for Youth Initiative and Snowball retreats Participated as a panelist in a symposium for Business Communication in the Digital Age at Lewis
University