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Samantha Mackowiak 15608 Ridgeland Ave. Oak Forest, IL 60452 (773) 780-6449 [email protected] EDUCATION Lewis University, Romeoville, IL Bachelor of Science, Major in Finance, Minor in Economics, Expected May 2017 Honors: 3.6 GPA Dean’s List Recipient, Lewis University Transfer Achievement Scholarship Award Moraine Valley Community College, Palos Hills, IL Associate of Science, General Studies, May 2015 PROFESSIONAL EXPERIENCE Francesca’s Collections, Orland Park, IL, November 2016 – Present Assistant Manager Collaborates with store management in developing and implementing strategies to influence sales results by utilizing regional reporting systems for goal measurement Engages staff members through effective coaching techniques to ensure a positive work environment Monitors inventory, sales, marketing and visual updates, along with staff performance and scheduling accuracy Ann Taylor, Orland Park, IL, October 2014 – November 2016 Sales Lead Often work independently in opening, closing and operating the retail facility, including such activities as cash handling and deposits, ordering supplies and managing schedules Utilized three reporting programs to interpret store profitability and influence positive results Motivated store associates to meet and exceed sales goal through client relations and resolve any customer complaints regarding sales and service Menards, Tinley Park, IL, September 2012 – February 2014 Head Cashier Monitored, directed, and prioritized all store front end activities in a high volume traffic retail environment Listened to customer complaints and questions, resolved system errors during transactions and responded to requests for price checks and other functions for customer service Oversaw register transactions, processing of customer purchases, and handling any refunds and overrides VOLUNTEER EXPERIENCE American Marketing Association, Lewis University Chapter, 2015 - Present Vice President, Financial Operations

Samantha Mackowiak Resume January 2017

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Page 1: Samantha Mackowiak Resume January 2017

Samantha Mackowiak15608 Ridgeland Ave. ∙ Oak Forest, IL 60452 ∙ (773) 780-6449 ∙ [email protected]

EDUCATIONLewis University, Romeoville, ILBachelor of Science, Major in Finance, Minor in Economics, Expected May 2017Honors: 3.6 GPA ∙ Dean’s List ∙ Recipient, Lewis University Transfer Achievement Scholarship Award

Moraine Valley Community College, Palos Hills, ILAssociate of Science, General Studies, May 2015

PROFESSIONAL EXPERIENCEFrancesca’s Collections, Orland Park, IL, November 2016 – PresentAssistant Manager

Collaborates with store management in developing and implementing strategies to influence sales results by utilizing regional reporting systems for goal measurement

Engages staff members through effective coaching techniques to ensure a positive work environment Monitors inventory, sales, marketing and visual updates, along with staff performance and scheduling

accuracy

Ann Taylor, Orland Park, IL, October 2014 – November 2016Sales Lead

Often work independently in opening, closing and operating the retail facility, including such activities as cash handling and deposits, ordering supplies and managing schedules

Utilized three reporting programs to interpret store profitability and influence positive results Motivated store associates to meet and exceed sales goal through client relations and resolve any

customer complaints regarding sales and service

Menards, Tinley Park, IL, September 2012 – February 2014Head Cashier

Monitored, directed, and prioritized all store front end activities in a high volume traffic retail environment

Listened to customer complaints and questions, resolved system errors during transactions and responded to requests for price checks and other functions for customer service

Oversaw register transactions, processing of customer purchases, and handling any refunds and overrides

VOLUNTEER EXPERIENCEAmerican Marketing Association, Lewis University Chapter, 2015 - PresentVice President, Financial Operations

Monitor all cash flows of the organization and delegate funds for various projects throughout the academic year

Congregation of St. Joseph, LaGrange Park, IL, 2008-2010Volunteer, Data Entry

Created Excel spreadsheets with volunteer and student information for the English as a Second Language program

Communicated with the United States Citizenship and Immigration Services Department on behalf of students preparing to take citizenship testing

ACTIVITIES AND SKILLS Able to problem solve and analyze data effectively and efficiently using various applications including

Excel and Access Team leader and activity coordinator for Youth Initiative and Snowball retreats Participated as a panelist in a symposium for Business Communication in the Digital Age at Lewis

University