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8/4/2019 Safety& Security p.point
1/19
SAFETY&
SECURITY
VILLAGE
VIEW
RESTAURANTName: Jhon Vany b. Yahya
01-200903-00142Name: Azniza bte. Abdullah
01-200907-00171
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INTRODUCTION
} What is Safety?
} Safety is the state of being "safe", the condition of beingprotected against physical, social, spiritual, financial,political, emotional, occupational, psychological,
educational or other types or consequences of failure,damage, error, accidents, harm or any other eventwhich could be considered non-desirable. Safety canalso be defined to be the control of recognizedhazards to achieve an acceptable level of risk. This can
take the form of being protected from the event orfrom exposure to something that causes health oreconomical losses. It can include protection of peopleor of possessions.
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} What is Security?} Security is the degree of protection against
danger, damage, loss, and crime. Security is
being free from danger and more to thepsychological half. The term can be used with
reference to crime, or accidents of all kinds.Security is a vast topic including security of
countries against terrorist attack, security ofcomputers against crackers, home security
against burglars and other intruders, financial
security against economic collapse andmany other related situations.
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Importance of safety& security
}The whole point of security is to
protect people and property. Ifwhat you want to do is not safetycritical then people can get hurtand property damaged.
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BACKGROUND OF THE STUDYVillage View Restaurant Sdn. Bhd.
}Address: Lot 3762, Batu 16, Jalan Ayer Hitam,Bandar Baru Bangi, Selangor, 43650 Malaysia.
}Background Story Of Restaurant In the early1990s, Ng Swee Cheng and his family started asmall seafood joint near Telok Gong with freshtoddy as accompaniment.But, they have startedbuild the Village View Restaurant around2006s. they have two branches which islocated in Bandar Baru Bangi and kajang.
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} This restaurant have 43 staffs. Its opened from11am until 4am, and the staff started their worked
from 6am. This restaurant opened everyday, and
the peak time is around dinner time (8pm until
11pm).the supplier are from Serdangs wholesale
market. They have complete facilities such as
hostel,toilet etc.
} the name of this restaurant was because of its
own calm, laid back atmosphere created by the
clever use of wooden structures and cascadingwater features.
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Statement of the problem
} Food contamination in food& beverage department
} Food contamination refers to the presence in foodof harmful chemicals and microorganisms whichcan cause consumer illness. the chemicalcontamination of foods, as opposed tomicrobiological contamination, which can befound under foodborne illness
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Analysis}Strength
The best thing about this place was that theservice was impressively fast, everything was on
the table within less than 10 minutes. The priceswere very reasonable too. The customer doesnthave to wait for a long time to be served. Theenvironment also comfortable and conducive, itsprovide a nice landscape with a pond .
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}Weakness
The customer complaint because theyhave food poisoning after take a mealat there.
some extremely rude staff at thisrestaurant. Some of them didnt
respect the customer.
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Alternative course of action}(a) Practice good personal hygiene
1) Look for clean clothing and aprons and hair
restraints, either a hat or hairnet to hold all the hair
in place for anyone handling or processing open,
exposed foods. Clothing must be sufficient to
cover the entire body including arms if necessary
to block body hair from getting into the food.
2) Fingernails of food handlers must be kept clean,cut or trimmed and well manicured. Hair, skin, and
fingernails are common sources of bacteria that if
given the right conditions for growth in food, very
readily and commonly do cause illness.
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3) After using the toilet room, restroom etc.There is also a requirement that a clearly
visible sign be posted at all handwashing
facilities used by food employees notifying
these employees to wash their hands.4) Immediately before engaging in food
preparation, including working with non-
prepackaged food, clean equipment and
utensils, and unwrapped single-use food
containers and utensils.
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5) After handling soiled equipment or utensils.Usually the dishwashing is handled by different
group of employees but occasionally staff may be
floating back and forth, or just due to limited size or
resources of the facility, may be the same employees.
6) During food preparation, as often as necessary to
remove soil and contamination and to prevent cross-
contamination when changing tasks. This may be
frequently if the food handler is responsible for more
than one job.
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7) When switching between working with raw food
and working with ready-to-eat food. This is themajor cause or source of cross-contamination where
pathogenic or disease causing food poisoning
microorganisms are transferred from the raw product
(usually chicken, meat or seafood product) to a
ready-to-eat product, such as a salad or already
cooked food.
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(b) Get a quality supplier}Good price, good quality, good service.
}Choosing the right supplier for your fruitand vegetable needs and placing thespotlight on freshness and longevity ofproduce will serve to reduce waste due
to spoilage and ultimately have animpact on your business bottom line.
} Fresh food suppliers with a strong
relationship with the grower/ producer willgenerally be able to focus attention intoquality straight from the field.
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Summary , conclusion&recommendation
} Based on the finding of the study, we canconclude the importance of good
personal hygiene in any establishment.we also must get a good supplier to avoidfood contaminated.
} Its can reduce food poisoning tocustomer and ourselves.
} So, we also must practice a proper handwashing and alert with the environment.
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appendices
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The End
}THANK YOU..