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Rutherford ReconnectReconnect Ambassador Overview
October 12, 2017
Dan CaldwellSenior Manager, Technical Training
Nissan Group of North America
Employer Lead, Rutherford Reconnect
Scholarships
for high school grads
for adult learners
Two-year tuition-free education
55% of Tennesseans
College Degree or Certificate
by 2025
Personal reconnect story
Currently leads Nissan’s Human Resources
function within U.S. manufacturing operations
Benefits for the Individual• Highly skilled, highly employable
• High wage, high demand industries
• Achieve a better life
Greg JonesSenior Director, Human ResourcesU. S. ManufacturingNissan Group of North America
Productivity
$Financial ROI Succession Planning
Benefits for the Employer
Working team… develop a reconnect
strategy for Rutherford county
How many Reconnectors does
Rutherford County need to achieve
its Drive to 55 goal?
THEC Master Planhttps://www.tn.gov/assets/entities/thec/attachments/MasterPlan2025.pdf
Rutherford County’s Drive to 55 Goal29,177 New Credentials Required
60.7%
41.4%43.2%
44.9%46.7%
48.4%50.2%
52.0%53.7%
55.5%57.2%
59.0%60.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Baseline 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Rutherford County's Progress Toward Drive to 55
RuCo Actual Growth RuCo Needed Growth
The American Community Survey [Federal Census]
reports our progress.
43%Current Progress
An epiphany!
60.7%
45%
67%
0.0%
60.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
2025 Goal All High School GradsFrom 2014
Adult Learners, SomeCollege, No Degree
Achievement Hypotheses If every high school graduate
from 2014 attended and
graduated with a degree, we
would fall short of our goal.
If every adult with some
college, no degree, earned a
credential, we would
overachieve our goal.
In Rutherford County, 34,976 adults (25-64)
reported some college, no degree.
American Community Survey, 2014 five year estimatesTHEC calculation of AY 14-15 Tennessee Department of Education (TDOE) public high school graduation data
How many Reconnectors does
Rutherford County need to achieve
its Drive to 55 goal?
508 per year
Targeted Population
Awareness
Advising
Enrolling
Graduating
[35,000]
[508/year]
Employers: appoint a Reconnect Ambassador
Reconnect Ambassador TrainingTN Higher Education CommissionThirty ambassadors representing twenty employersMay 23, 2017
*Employers with 100 or more employees, in these sectors: Construction,
Education, Government, Healthcare, Information Technology, Manufacturing,
Retail, and Supply Chain Management.
Current By Sep. 2018 By Sep. 2019 By Sep. 2020
11% 25% 50% 75%
Goal: By Sep. 2020, 75% of Employers*
will have a Reconnect Ambassador(s)
Smyrna campus opened
January, 2017
New building for Smyrna
campus, opening 2019
“Soft” Rendering – August 15, 2017
Act Now
Appoint a Reconnect Ambassador(s)
www.bit.ly/rrambassador
Reconnect Ambassador info meeting
Monday October 23rd, 2:00 p.m.
Rutherford Chamber of Commerce
Welcome to the 2017 Manufacturing Summit
Our Scope of Work
3
3 Year Strategic
Priorities
1.Increase Awareness of Career & College Opportunities2.Remove Barriers to Access & Completion3.Increase Work Based Learning Opportunities
Industry councils are charged with building out 14 pathways for their respective programs of study to include dual enrollment & industry certs.
4
The High 5
Based on Jobs for the Future 2015 Pathways to Prosperity Study of Rutherford County
http://rutherfordworks.com/building-tomorrow-s-workforce/building-a-workforce-for-key-sectors
5
Strategy: Develop a pipeline of skilled manufacturing professionals from
entry level to advanced engineering that will decrease the current and
projected shortages
Goals:
1)Grow a foot print for manufacturing education in 50% of our high
schools by 2019-2020 school year.
2)The Manufacturing Community will guarantee a job interview to all
manufacturing pathway students who graduate with an industry
certification from a Rutherford County High School, Motlow College or
MTSU.
6
Results
Goal Outputs Outcomes Opportunities
Grow a foot print for manufacturing education in 50% of our high schools by 2019-2020 school year
• Oakland High School – Siemens Mechatronics Level 1
• Siegel High School MSSC – AMPA & AMPT Siemens Mechatronics Level 1 (January 2018)
• 2 out of 10 High Schools Have Programs 2017-2018 School Year
• Rockvale HS will open with Machining in 2019
• Funding for equipment
• Finding qualified teachers
• CTE Magnet School
7
Results
Goal Outputs Outcomes Opportunities
The Manufacturing Community will guarantee a job interview to all manufacturing pathway students who graduate with an industry certification from a Rutherford County High School, Motlow College or MTSU.
• Working with Siegel & Oakland to develop format for interviews for May 2018
• Schwan Cosmetics has interviewed and hired 6 Oakland HS students in last 2 year
• Need more employers to agree to work based learning
• Need more employers to agree to offer interview to students
Results
Seniors
Receiving
Siemens
Level 1
(actual &
Percentage)
Seniors
engaged
in WBL
Completers
going
straight
into the
workforce
Siemens
Level 1
Continuing
to complete
Level 2
Siemens
Level 1
Continuing
to
complete
Level 4 @
MTSU
Siemens
Level 1
Continuing
to other 4
year
degree
2015-2016 12 out of 13 Unsure 6 5 1 6
2016-2017 17 out of 18 2 2 7 2 9
2017-2018 21 seniors
Oakland High School Siemens Mechatronics Level 1
Results
Motlow State Community College
Certificate Enrollment
Certificate Graduates
Certificate Graduates
earning Siemens Level 1
AAS Enrollment
AAS Graduates
AAS Graduates
earning Siemens Level 2
2015-2016 66 32 49 107 9
6
2016-2017 59 61 61 13 15 17
2017-2018 59 119
Results
# enrolled in
Siemens Level
3
# of completers in
Siemens Level 3
# of either Siemens Level
3 entering the workplace in
RUCO
2015-2016 240 15 About half
2016-2017 270 16 About 6 or 7
2017-2018 Yet to be
determined
@ 300+
MTSU Siemens Certification Outcomes
State of Manufacturing in TN
Denise RiceExecutive DirectorTennessee Manufacturing Association
Work Based Learning – Yes, you can hire 17 year olds
Keith Hayes, CEO, VIAMRichard Skipper, CTE Director, Coffee County Schools
10 Minute BreakReturn at 9:50
ACT WorkKeys Community Briefing
16
Work Readiness System
Job Analysis Define Your Workforce
Assessments Assess Your Workforce
Training & Curriculum Develop Your Workforce
Certification Certify Your Workforce
Research & AnalyticsUnderstand Your Workforce
Comprehensive Skills Assessments
Personal Skills Performance, Talent, Fit
Fou
nd
atio
nal
Ski
lls
Communication Reading for Information
Business Writing
Listening
Writing
Problem Solving Applied Mathematics
Locating Information
Applied Technology
Observation
Interpersonal Skills
Teamwork
Communication Reading for Information
Business Writing
Listening
Writing
Problem Solving Applied Mathematics
Locating Information
Applied Technology
Observation
Interpersonal Skills
Teamwork
A Work Readiness Designed Around Employer Needs
What is ACT WorkKeys?
19
NCRC Assessments
80% of profiled jobs utilize all of these skills
Reading for Information
» Measures skill used when reading written text
Applied Mathematics
» Measures skill in applying mathematical reasoning, critical thinking and problem-solving techniques
Locating Information
» Measures skill in working with workplace graphics to find and analyze information
ACT’s JobPro™ database – which continues to grow – currently includes skill data for:
Certificate Levels
*Approximate percentage based on jobs in the WorkKeys occupational profile database.
College and Career Readiness Assessment Scores Matrix
Job applicants: Certification Steps
Employer Usage of the NCRC
Ask for the certificate. It’s that simple.Add the certificate to all job postings.
“We prefer applicants with a National Career Readiness Certificate.”
The certificate, along with other criteria, will be considered as part of theselection process to identify candidates with verified foundational skills.Other criteria include:
• Prior work experience• Education• Academic degrees, industry certifications and occupational licenses• Reference checks• Background checks• Interviews
ACT does not recommend requiring the NCRC, though some employers may invest in job profiling to address specific needs.
Employer Benefits
Quickly identify
qualified
applicants.
Applicants with an
NCRC have a
documented level
of foundational
skills, and are
ready to be trained
in the specific
requirements of a
job.
The NCRC
reduces hiring
and training
costs and
employee
turnover.
The NCRC can
be incorporated
into existing
hiring practices.
Job Applicant Benefits
The NCRC gives job
applicants a tangible
way to document their
skills.
Earning an NCRC builds
confidence. The NCRC helps job
applicants stand out to
employers who participate
in the NCRC, both in
Oregon and across the
country.
Phiper Corporation Testimonial
32
workreadycommunities.org
34
Compete Strongerwith WRC
Business Tax Climate
Higher Ed R&D
Spending
NCRCVolume
College Attainment
Electricity Costs
FiscalCondition
Index
Site Selection Magazine uses ACT NCRC data as a criteria in rankings of most competitive stateshttp://siteselection.com/issues/2017/jan/cover.cfm?s=mp
Stay Tuned – More to come on ACT Work Ready Community
Pre-Production Training and the Certified Production Technician
ACT National Career Readiness Certificate—students must score silver or better.
MSSC Certificate for Completion of Manufacturing Processes module
OSHA 10 Hour General Safety course and card for successful completion.
ACT WorkKeys Career Ready 101 Soft Skills
Lean Manufacturing Process
Non-Credit Pre-Production Certificate
Non-Credit Pre-Production Certificate
• 65 Hours = 2 nights per week/8 hours for 8 weeks
• 2 industry certifications and certificate of completion with CEUs
• Pilot program with Rutherford County Jail & Correctional Work Center
• Begins January 3, 2017
• Cost covered by Workforce Investment Board
• Employers guarantee interview to those completing
• Starting salaries between $12 - $14/hour
Briefing by: David Sullivan, Senior Advisor
October 12th, 2017
40
In the younger, entry-level hires, we see huge work ethic issues
We will have many employees retiring soon. Our main concern is the transfer of
knowledge.
As the Baby Boomers retire, much of their intellectual capital will leave with them.
What our new hires lack is understanding the culture, decision-making process, and
history. The learning curves may be longer.
We have trouble finding and keeping skilled workers. We are cautious about the new
projects we pursue, and struggle to keep the tenured employees we have.
We need to start working with education so that students get the necessary skills and
training to fill the gap.
1998-2001 Federally mandated as the “Voluntary Partner” for all of manufacturing to develop industry-led standards, assessments and certifications for front-line workers (entry-level through front-line supervisor) for all manufacturing sectors
2001 Federal Gov’t endorses the MSSC national “Gold” standards: involving over 700 companies, 4000 front-line workers, 300 experts, $9+ million public & private funds—foundation for CPT & CLT
CPT: Applicable to all front-line production jobs (6 million)
CLT: Applicable to all front-line material handling and distribution jobs (5.3 million)
Applicable to a broad population of: students, incumbent workers, veterans, dislocated workers, unemployed, & returning citizens
41
Participating Federal Agencies: DOD, DOL, DOED, DOJ, DOC, & VA
Only National Certification Body Accredited under ISO 71024 (Personnel Certification) and endorsed by NAM for both M & L
1000+ MSSC Authorized Assessment Centers 49 States + D.C. 1700+ Authorized CPT and CLT Instructors Given 135,000+ assessments Issued over 100,000 credentials MSSC is included in the 14 member NAM Endorsed
Certification System
42
43
Foundational Manufacturing Skills (MSSC)
Manufacturing Process Design/Development: Research, design, implement,
and continuously improve the manufacturing process to ensure product meets
customer needs.
Production: Set up, operate, monitor, control, and improve manufacturing
processes and schedules to meet customer requirements.
Maintenance, Installation, and Repair: Maintain and optimize manufacturing
equipment and systems.
Health, Safety, Security, and Environment: Employ equipment, practices, and
procedures that promote a healthy, safe, and secure work environment.
Supply Chain Logistics: Plan and monitor the movement and storage of
materials and products in coordination with suppliers, internal systems, and
customers.
Current Skills Gap Challenge
of executives surveyed agree there is a
talent shortage in U.S. manufacturing
SIX out of TENopen skilled production positions
are unfilled due to talent shortage
80%of manufacturers are
willing to pay more than the market rates
even
when
Source: 2015 Manufacturing Institute and Deloitte Skills Gap Study
84%
Skills GAP Deepening
2.7M baby boomer retirements
700K manufacturing jobs expected from economic expansion
3.4M manufacturing jobs are likely to be needed by 2025
1.4M jobs are likely to be filled
2M jobs unfilled due to the skills gap
Source: 2015 Manufacturing Institute and Deloitte Skills Gap Study
Total State Industry Jobs Front-line Industry % of State Workforce
BLS Occupational Employment Statistics 2014
AL Assessment Delivery & Certification Attainment
46
Production183,000 157,380 10.12%
Logistics (TDL)137,000 94,530 7.57%
Total M&L320,000 251,910 17.69%
Assessments Certificates Pass RateCPT 36 28 78%CLT 4 1 25%Total 40 29 73%
Prepare the technologically-savvy, agile Industrial Athlete of the Future
47
Critical Work Functions of Production
◦ Safety
◦ Quality Practices & Measurement
◦ Manufacturing Processes & Production
◦ Maintenance Awareness
◦ Green Production
Certified Logistics Associate (Foundational)
◦ Global supply chain life cycle, basic terminology, safety, quality, equipment, behavior, teamwork, communication, computers
Certified Logistics Technician (Mid-technical)
◦ Receiving, storing, ordering, packaging, shipping, inventory control, transportation modes, dispatch, tracking, measurement, metric conversion
48
Production Teams
Training and Leadership
Safety Organization
Personal Protective Equipment
Fire and Electrical Safety
Work Area Safety
Hazardous Material Safety
Tool and Machine Safety
Material Handling Safety
49
50
Multi-view Drawings
Assembly Drawings and
Fasteners
Geometric Dimensioning and
Tolerancing
Basic Measurement
Precision Measurement Tools
Dimensional Gauging
Quality Systems
Introduction to SPC
Control Charts
Continuous Improvement
51
Mechanical Principles
Mechanical Linkages
Gear Drives
Machining Processes
Machine Tooling
Machine Operations
Equipment Procedures
Production Planning and
Workflow
Production Control
52
Welding
Basic Electrical Circuits
Electrical Measurements
Electrical Power
Pneumatic Power Systems
Basic Pneumatic Circuits
Principles of Pressure and Flow
Lubrication Concepts
Bearings and Couplings
Belt Drives
Chain Drives
Machine Control Concepts
Machine Automation
Machine Operation Modes
Electrical Motor Control
Global supply chain logistics life cycle Logistics environment Material handling equipment Safety principles Safe material handling and equipment operation Quality control principles Workplace communications Teamwork and workplace behavior Using computers
NOTE: CLA is a prerequisite for CLT
53
Product receiving
Product storage
Order processing
Packaging and shipment
Inventory control
Safe handling of hazmat materials
Evaluation of transportation modes
Dispatch and tracking
Metric Conversion
54
Stackable Industry Driven Pathways: Aligns well with NAM System partners
Aligns well with Industry Sector credentials
MSSC CPT
NIMS
AWS
SMEACT
Foundational
Manufacturing Career Pathway
MSSC CLT
ASTL
APICS
Foundational
TDL Career Pathway
55
Public Private Partnerships: Industry, Secondary, Post-Secondary, WIBs, Associations/Chambers, ED groups, city and state governments
Imbed credentialing programs in secondary and post-secondary: for-credit, dual-credit, non-credit, approved state lists
State legislation to reward CTE credentials
WIBs combine unemployment compensation with skills training
Veterans programs
Department of Corrections—CTE for incarcerated = tax payers not tax burdens (DOL Bonding Program)
Charity orgs: Good Will, United Way, Easter Seals, Salvation Army
56
Pipeline of skilled workers by embedding MSSC certification training into schools
Decreased recruitment costs by preferring job candidates with industry-recognized credentials
Elimination of company remedial training costs & time
Attract, motivate and retain qualified employees
Agile workers capable of keeping pace with technological change
Reduce cost of maintaining industry courses covered by certifying bodies
57
Reduced Safety Incidents – Bison’s Safety became an OSHA DART Best Practice metric.
Higher Employee Retention Rates – Due to Employee Satisfaction
Improved Motivation and Morale – 91% of Certificants feel more confident on the job.
Improved On-Time Delivery and Performance Indicators –Bison’s PRIDE went from 60% to 92%
Employee Adaptability – 93% have a better understanding of all work functions and are more flexible in adapting to new technologies.
58
Walmart will provide an opportunity to job applicants at any of the 162 Walmart Distribution and Fulfillment Centers in the U.S
Walmart spent 6 months reviewing the MSSC CLA/CLT Certification System concluding: ◦ MSSC’s National Logistics Standards underpinning the CLA and CLT align well
with Walmart Logistics skill needs for front-line work
◦ MSSC is nationwide with a large number of sites near many of Walmart’s distribution centers in the U.S.
◦ MSSC is ISO Accredited (ISO Standard 17024)
◦ MSSC is able to provide a large long and short term pipeline
◦ CLA and CLT are among the most popular civilian certifications used by active duty members of the Armed Forces
59
Anderson Windows: Andersen has adopted MSSC’s “no-cost” recruitment policy: state to relevant public agencies and area schools that the company will give a hiring preference to job applicants with MSSC certifications. MSSC is now building upon that policy to build a strong pipeline of CPT-certified job applicants in the vicinity of 16 Andersen plants.
Auto Company Consortium “AMTEC”: AMTEC encourages colleges to use MSSC CPT Modules as the foundation for a "Certification Pathway“
Bison Gear and Engineering, St. Charles : Bison offers CPT in-house. Bison reports a significant increase in productivity from its CPT-certified vs. non-certified workers.
BMW, Spartanburg “SC Technical Scholars Program”: AD students spend 20 hours in school and 20 on the job each month (BMW embeds CPT into this program).
Caterpillar Peoria : CEO, Doug Oberhelman endorses CPT, “as the leading authority on industry-wide core technical competencies for entry-level work in advanced manufacturing“ CAT implements CPT in its existing talent program and recommends to suppliers
Cummins Seymour : For many yrs. has been hiring CPT workers and estimates CPT candidates will save Cummins $1,800 to $2,600 in training costs and takes CPT status into account in employee promotion decisions.
60
GE Appliances Louisville: wants 50 CPT people per month and is a great example of a large OEM pushing for community engagement
Harley-Davidson, Milwaukee :– A long-term user of MSSC CPT since its inception, Harley-Davidson offers tuition reimbursement to workers who secure MSSC training.
Lockheed Martin Aerospace, Fort Worth: The new Aerospace Alliance is using CPT Safety and Quality as an integral part of its strategy for securing a talent pipeline.
North Carolina Company Consortium: more than 15 manufacturing firms in the Salisbury/Concord area just north of Charlotte, NC -- including Alevo, S&D Coffee, and Perdue Farms -- formed a North Carolina Manufacturing Institute (NCMI) to use MSSC CPT. By partnering with the local community college, Workforce Investment Board, and MSSC, and hands-on training, these companies gain access to a pipeline of screened, trained, certified technicians who can help them achieve their business goals. (100% pass rate)
Toyota, San Antonio – offers a paid 8 week summer internship program for HS students with the Safety & Quality credentials. Results: 42% of high schoolers use their CPT to go to work, 58% use dual credit with Alamo CC to seek an AA degree, mostly in same field.
61
Enter a lucrative pathway in advanced manufacturing & logistics
Document skills to get back in the work place
Gain employment
Confidence in the workplace
Pride in earning industry recognized credentials
National “Portability”
Confidence to move on to higher levels of achievement: credentials, degrees, management etc.
62
679 CPT & CLT Certificants (Jan.-June ‘15)
Value of Certification◦ 89% felt more confident on the job
◦ 92% feel more comfortable with the language of the industry
◦ 93% have a better understanding of the work functions
◦ 93% are more able to adopt new tasks and technologies
◦ 92% are more confident in working in a high performance/multi-task environment
◦ 91% feel more better prepared to work in a team environment
◦ 92% feel more able to problem solve or handle emergency situations
63
“$0” Cost :
Adopt a recruitment policy
Include “MSSC CPT Credentials Preferred” in hiring notices
Weigh-in with stakeholder community (CCs, WIBs, HS, State Gov’t)
SME Participation
Engage in HS “Orientation & Internship” Programs
64
Contact Info:
David Sullivan
Senior Advisor
MSSC
W: www.msscusa.org
65
TN Reconnect
Dan CaldwellTraining Manager, Nissan ManufacturingChair, Rutherford Reconnect
Question & Answer
How Can I
Get
Involved?
What’s Next for You?
69
Rutherford Works
Programs
http://rutherfordworks.com/building-tomorrow-s-workforce/programs
How Can I
Get
Involved?
• Attend monthly RW Manufacturing Council Meetings – actively engage
• Appoint a Rutherford Reconnect Ambassador
• Participate in one of over 7 different workforce programs through the Chamber
How Can I
Get
Involved?
